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Compare Evergage, Heap, and Pendo

Pricing

 
Evergage Platform
Free
$0
per month
 
Evergage Promote Package
Enterprise
Custom
 
Evergage Recommend Package
 
Free Trial Unavailable
Free Trial
Free Trial
Evergage
Evergage Platform
Evergage Promote Package
Evergage Recommend Package
Free Trial Unavailable
Heap
Free
$0per month
Enterprise
Custom
Free Trial
Pendo
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.4
8.3
8.7
Ease of Use
Ease of Use
6.9
8.0
8.3
Ease of Setup
Ease of Setup
7.1
9.0
8.4
Ease of Admin
Ease of Admin
7.5
8.3
8.6
Quality of Support
Quality of Support
9.1
8.3
9.1
Ease of Doing Business With
Ease of Doing Business With
9.3
8.4
9.5
Product Direction (% positive)
Product Direction (% positive)
9.1
8.8
9.6
Meets Requirements
Evergage
8.4
Heap
8.3
Pendo
8.7
Ease of Use
Evergage
6.9
Heap
8.0
Pendo
8.3
Ease of Setup
Evergage
7.1
Heap
9.0
Pendo
8.4
Ease of Admin
Evergage
7.5
Heap
8.3
Pendo
8.6
Quality of Support
Evergage
9.1
Heap
8.3
Pendo
9.1
Ease of Doing Business With
Evergage
9.3
Heap
8.4
Pendo
9.5
Product Direction (% positive)
Evergage
9.1
Heap
8.8
Pendo
9.6

Features

Metrics
Sessions - Digital Analytics
Evergage
8.3
Heap
8.6
Pendo
8.7
Engagement
Evergage
8.9
Heap
8.1
Pendo
8.8
Entry and Exit Pages
Evergage
8.7
Heap
7.9
Pendo
8.6
Standard Event Tracking
Evergage
8.8
Heap
9.1
Pendo
8.6
Custom Event Tracking
Evergage
8.6
Heap
8.6
Pendo
8.6
Retention
Evergage
8.1
Heap
7.7
Pendo
7.6
Return
Evergage
7.9
Heap
7.8
Pendo
7.7
Conversions
Evergage
8.3
Heap
8.2
Pendo
8.6
Funnels
Evergage
7.8
Heap
8.5
Pendo
8.4
Reporting
Real-Time Reporting
Evergage
8.3
Heap
8.5
Pendo
8.3
Trending
Evergage
8.6
Heap
7.5
Pendo
8.3
Retroactive Reporting
Evergage
8.5
Heap
8.8
Pendo
8.8
Segmentation
Evergage
9.0
Heap
7.9
Pendo
8.9
Mobile Reporting
Evergage
Not enough data available
Heap
8.0
Pendo
7.7
Unification Across Devices
Evergage
7.8
Heap
8.3
Pendo
8.0
Custom Reports and Dashboards
Evergage
8.0
Heap
7.8
Pendo
7.8
Other
User Data
Evergage
9.0
Heap
8.1
Pendo
9.3
Site Search Reporting
Evergage
Not enough data available
Heap
7.3
Pendo
7.5
Load Time Monitoring
Evergage
Not enough data available
Heap
7.5
Pendo
6.5
Campaign Tracking
Evergage
8.6
Heap
8.0
Pendo
7.0
E-Commerce
Evergage
Not enough data available
Heap
7.5
Pendo
Not enough data available
Promotional Messages
Evergage
8.8
Heap
Not enough data available
Pendo
8.9
Administration Alerts
Evergage
Not enough data available
Heap
Not enough data available
Pendo
8.9
Variation Testing
A/B Testing
Evergage
8.9
Heap
Not enough data available
Pendo
Not enough data available
Conversion Goal
Evergage
8.5
Heap
Not enough data available
Pendo
Not enough data available
Percentage of Traffic
Evergage
9.0
Heap
Not enough data available
Pendo
8.1
Confidence Level
Evergage
8.5
Heap
Not enough data available
Pendo
7.0
Multivariate Testing
Evergage
8.4
Heap
Not enough data available
Pendo
Not enough data available
Split URL Testing
Evergage
8.4
Heap
Not enough data available
Pendo
Not enough data available
Build
WYSIWYG Editor
Evergage
6.8
Heap
Not enough data available
Pendo
Not enough data available
Landing Pages
Evergage
8.2
Heap
Not enough data available
Pendo
Not enough data available
Reporting
Segmentation
Evergage
8.6
Heap
Not enough data available
Pendo
8.3
Reports and Dashboards
Evergage
7.8
Heap
Not enough data available
Pendo
7.6
Mobile Optimization
Evergage
7.4
Heap
Not enough data available
Pendo
Not enough data available
Personalization
Standard Targeting
Evergage
9.0
Heap
Not enough data available
Pendo
9.2
Custom Targeting
Evergage
9.0
Heap
Not enough data available
Pendo
9.2
Profile Storage Duration
Evergage
8.9
Heap
Not enough data available
Pendo
8.9
In-Page Analytics
Click Reporting
Evergage
8.3
Heap
Not enough data available
Pendo
8.5
Heat Maps
Evergage
7.6
Heap
Not enough data available
Pendo
8.3
Session Replays
Evergage
Not enough data available
Heap
Not enough data available
Pendo
5.0
Administration
Performance and Reliability
Evergage
8.2
Heap
8.1
Pendo
8.3
User, Role, and Access Management
Evergage
8.6
Heap
8.1
Pendo
8.1
API / Integrations
Evergage
7.7
Heap
8.0
Pendo
8.3
QA Testing
Evergage
7.9
Heap
Not enough data available
Pendo
8.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
20.7%
56.5%
16.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
55.4%
34.8%
73.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.9%
8.7%
9.8%
Evergage
Small-Business
20.7%
Mid-Market
55.4%
Enterprise
23.9%
Heap
Small-Business
56.5%
Mid-Market
34.8%
Enterprise
8.7%
Pendo
Small-Business
16.3%
Mid-Market
73.9%
Enterprise
9.8%

Reviewers' Industry

 
Computer Software
16.2%
Internet
24.5%
Computer Software
58.0%
 
Retail
11.7%
Computer Software
14.4%
Information Technology and Services
10.9%
 
Marketing and Advertising
9.9%
Information Technology and Services
13.7%
Internet
7.2%
 
Information Technology and Services
9.9%
Marketing and Advertising
12.9%
Marketing and Advertising
5.1%
 
Internet
9.0%
Insurance
2.2%
Education Management
5.1%
 
Other
43.2%
Other
32.4%
Other
13.8%
Evergage
Computer Software
16.2%
Retail
11.7%
Marketing and Advertising
9.9%
Information Technology and Services
9.9%
Internet
9.0%
Other
43.2%
Heap
Internet
24.5%
Computer Software
14.4%
Information Technology and Services
13.7%
Marketing and Advertising
12.9%
Insurance
2.2%
Other
32.4%
Pendo
Computer Software
58.0%
Information Technology and Services
10.9%
Internet
7.2%
Marketing and Advertising
5.1%
Education Management
5.1%
Other
13.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Justin A.
Agency in Marketing and Advertising

Heap is easy to implement, easy to use, and very simple to deploy. It gives the "lay-person", a marketing team member, or business team member who is NOT a tech savvy data scientist the ability to review the most important data, answer questions in a...

Massimo A.
Administrator in Internet

The main reason why we decided to adopt Pendo at MailUp Group is that it combines product analytics, in-app guides & Net Promoter Score tracking, all under one roof. That's unique and really useful. It allows you to display onboarding, up-selling, etc....

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Venture Capital & Private Equity

The UX isn't great, campaign set up isn't very intuitive. Hard to build anything without code. Customer service is aggressive and makes it harder to engage.

Gitai B.
User in Computer Software

The ability to analyze is ridiculously bad. I've been doing web analytics for four years now, and I'm pretty good at it. I find that usually the third level of drill down is where you start getting an answer to your question, and Heap just doesn't allow...

G2 User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

 
Evergage
Most Helpful Favorable Review
G2 User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Most Helpful Critical Review
G2 User in Venture Capital & Private Equity

The UX isn't great, campaign set up isn't very intuitive. Hard to build anything without code. Customer service is aggressive and makes it harder to engage.

Heap
Most Helpful Favorable Review
Justin A.
Agency in Marketing and Advertising

Heap is easy to implement, easy to use, and very simple to deploy. It gives the "lay-person", a marketing team member, or business team member who is NOT a tech savvy data scientist the ability to review the most important data, answer questions in a...

Most Helpful Critical Review
Gitai B.
User in Computer Software

The ability to analyze is ridiculously bad. I've been doing web analytics for four years now, and I'm pretty good at it. I find that usually the third level of drill down is where you start getting an answer to your question, and Heap just doesn't allow...

Pendo
Most Helpful Favorable Review
Massimo A.
Administrator in Internet

The main reason why we decided to adopt Pendo at MailUp Group is that it combines product analytics, in-app guides & Net Promoter Score tracking, all under one roof. That's unique and really useful. It allows you to display onboarding, up-selling, etc....

Most Helpful Critical Review
G2 User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

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Videos

 

Take a look at some of the key features of the Evergage solution, and learn how it helps professionals boost conversion rates and online sales as well as improve visitor engagement and demand generation!

No videos provided

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Evergage

Take a look at some of the key features of the Evergage solution, and learn how it helps professionals boost conversion rates and online sales as well as improve visitor engagement and demand generation!

Heap
No videos provided
Pendo

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Ask Evergage a QuestionContact EvergageAsk Heap a QuestionContact HeapAsk Pendo a QuestionContact Pendo