G2 reviewers report that Everfit excels in user satisfaction, boasting a significantly higher overall score compared to TrainerMetrics. Users appreciate the platform's intuitive design, which makes building workouts and programs straightforward and efficient.
According to verified reviews, TrainerMetrics offers strong customization options, allowing users to tailor the software to their specific facility needs. Reviewers highlight the impressive storage capabilities for client health information, which can be accessed from anywhere, enhancing operational flexibility.
Users say that Everfit's extensive workout library is a standout feature, providing a wealth of pre-built exercises. This feature simplifies the process of creating custom workouts, as users can easily add external video links when needed, making it a favorite among coaches.
Reviewers mention that TrainerMetrics has a strong focus on reporting and compliance features, which some users find invaluable for enhancing their program's professionalism. However, the overall user experience is somewhat hindered by a lower ease of use rating compared to Everfit.
G2 reviewers highlight that Everfit's customer support is highly rated, with users noting the responsiveness and helpfulness of the support team. This level of service contributes to a more positive overall experience, especially for those new to the platform.
According to recent feedback, while TrainerMetrics has received praise for its accommodating support team, it struggles with the volume of recent reviews, indicating a potential gap in user engagement compared to Everfit, which has a robust number of recent user interactions.
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