# Everbridge 360 (Critical Event Management) vs Mobile Text Alerts Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Everbridge 360 excels in providing reliable communication during critical events, with features that enhance trust and minimize errors. Users appreciate its ability to communicate effectively with the right people, which is crucial during emergencies.
- **Users say** Mobile Text Alerts is particularly user-friendly, making it an excellent choice for small businesses. Reviewers highlight its ease of use, from logging in to sending messages, which simplifies communication and advertising efforts.
- **According to verified reviews** , Everbridge 360 offers advanced features like customizable dashboards and AI-driven insights that help organizations track key performance indicators. This level of detail is beneficial for teams looking to improve their emergency response strategies.
- **Reviewers mention** that while Mobile Text Alerts allows for effective audience segmentation and self-selection of subgroups, it may lack some of the more sophisticated features found in Everbridge 360, which could be a drawback for larger enterprises needing comprehensive solutions.
- **G2 reviewers highlight** that Everbridge 360's implementation process is robust, although some users find it slightly more complex compared to the straightforward setup of Mobile Text Alerts. This could be a consideration for teams looking for quick deployment.
- **Users report** that both platforms provide solid support, but Mobile Text Alerts stands out with higher satisfaction ratings in this area. Reviewers appreciate the responsive customer service, which is vital for small businesses that rely on timely assistance.



| | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 340 | 71 | 
| **Largest Market Segment** | Enterprise (41.6% of reviews) | Small-Business (69.1% of reviews) | 
| **Entry Level Price** | Contact Everbridge | Free Trial | 

---
## Top Pros & Cons

### Everbridge 360 (Critical Event Management)

Pros:
- Ease of Use (110 reviews)
- Alerts Management (59 reviews)

Cons:
- Limitations (36 reviews)
- Inefficiency (30 reviews)

### Mobile Text Alerts

Pros:
- Ease of Use (3 reviews)
- Automation (2 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Difficult Learning (1 reviews)

---
## Ratings Comparison
| Rating | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
  | **Meets Requirements** | 9.0 (244 reviews) | 9.3 (51 reviews) | 
  | **Ease of Use** | 8.8 (291 reviews) | 9.1 (54 reviews) | 
  | **Ease of Setup** | 8.3 (242 reviews) | 9.1 (33 reviews) | 
  | **Ease of Admin** | 8.3 (121 reviews) | 9.1 (32 reviews) | 
  | **Quality of Support** | 9.0 (234 reviews) | 9.2 (41 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (120 reviews) | 9.7 (31 reviews) | 
  | **Product Direction (% positive)** | 8.9 (242 reviews) | 9.3 (51 reviews) | 

---
## Pricing

### Everbridge 360 (Critical Event Management)

#### Entry-Level Pricing

Plan: Everbridge Mass Notification

Price: Contact Everbridge


[Learn more about Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)

#### Free Trial

No

### Mobile Text Alerts

#### Entry-Level Pricing

Plan: Free 14-Day Trial

Price: Free Trial

Description: For brands just getting started with SMS

Key Features:
- 50 Message Credits
- Campaigns and automations
- Unlimited groups

[Browse all 9 editions](https://www.g2.com/products/mobile-text-alerts/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | 8.8/10 | 12 |
| **Mobile Text Alerts** | N/A | N/A |

#### Collaboration

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Modules** | 8.9 (6 reviews) | Not enough data | 
| **Scheduling** | 8.9 (6 reviews) | Not enough data | 
| **Reporting** | 9.4 (6 reviews) | Not enough data | 

#### Communication

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Security** | 8.9 (6 reviews) | Not enough data | 
| **Health Care Messages** | 8.6 (7 reviews) | Not enough data | 
| **Alarms** | 8.9 (6 reviews) | Not enough data | 
| **Messaging** | 9.3 (9 reviews) | Not enough data | 
| **Telephone** | 8.3 (6 reviews) | Not enough data | 
| **Notifications** | 8.1 (6 reviews) | Not enough data | 

#### Patient Management

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Staff Scheduling** | 8.9 (6 reviews) | Not enough data | 
| **Patient Retention** | 8.9 (6 reviews) | Not enough data | 
| **CDI (Clinical Document Improvement)** | 8.3 (5 reviews) | Not enough data | 

#### Operations

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Correspondance Variety** | 8.3 (6 reviews) | Not enough data | 
| **Data Sharing** | 8.7 (5 reviews) | Not enough data | 
| **Cross Platform Support** | 8.8 (8 reviews) | Not enough data | 
| **Routing** | 8.9 (6 reviews) | Not enough data | 
| **Health Care IT Integration** | 9.2 (8 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.7 (5 reviews) | Not enough data | 
| **Messaging Security** | 9.4 (6 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |
| **Mobile Text Alerts** | 8.4/10 | 31 |

#### Text Messaging

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Bulk SMS** | Not enough data | 8.9 (29 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 7.8 (27 reviews) | 
| **Text Scheduler** | Not enough data | 8.8 (28 reviews) | 
| **Automatic Replies** | Not enough data | 8.3 (27 reviews) | 
| **Automatic URL Shortening** | Not enough data | 8.7 (29 reviews) | 
| **MMS Marketing** | Not enough data | 8.5 (24 reviews) | 
| **Personalization** | Not enough data | 8.3 (21 reviews) | 
| **Transactional SMS** | Not enough data | 7.9 (19 reviews) | 

#### SMS Platform

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (25 reviews) | 
| **Automation** | Not enough data | 8.6 (24 reviews) | 
| **White Label** | Not enough data | 8.5 (16 reviews) | 
| **Text-to-Landline** | Not enough data | 7.6 (16 reviews) | 
| **Short Codes** | Not enough data | 8.5 (19 reviews) | 
| **API Integration** | Not enough data | 8.8 (15 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Emergency Medical Services

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |
| **Mobile Text Alerts** | N/A | N/A |

#### Emergency Response

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Computer Aided Dispatch** | Not enough data | Not enough data | 
| **Geospatial Mapping** | Not enough data | Not enough data | 
| **Collaborative Response** | Not enough data | Not enough data | 

#### Data Management

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Patient Care Report / Clinical Documentation** | Not enough data | Not enough data | 
| **Performance Reporting** | Not enough data | Not enough data | 

#### Business Operations

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Billing** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

### Occupational Health and Safety (OHS)

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | 8.6/10 | 7 |
| **Mobile Text Alerts** | N/A | N/A |

#### Safety

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Job Hazards** | Feature Not Available | Not enough data | 
| **Drills** | 9.0 (5 reviews) | Not enough data | 
| **Claim Management** | Feature Not Available | Not enough data | 

#### Health

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Medical Records** | Feature Not Available | Not enough data | 
| **Ergonomics** | Feature Not Available | Not enough data | 
| **Programs** | Feature Not Available | Not enough data | 
| **Industrial Hygiene** | Feature Not Available | Not enough data | 

#### Audit and Inspections

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Templates** | 8.0 (5 reviews) | Not enough data | 
| **Workflows** | 8.0 (5 reviews) | Not enough data | 
| **Corrective Actions** | Feature Not Available | Not enough data | 

#### Training

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Content** | Not enough data | Not enough data | 
| **Certifications** | Feature Not Available | Not enough data | 
| **Best Practices** | 9.0 (5 reviews) | Not enough data | 

#### Reporting

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **OSHA** | Feature Not Available | Not enough data | 
| **Root Cause Analysis** | 9.0 (5 reviews) | Not enough data | 
| **Nonconformance** | Feature Not Available | Not enough data | 

#### Artificial Intelligence

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Heat maps** | Not enough data | Not enough data | 
| **NLP Insights** | Not enough data | Not enough data | 
| **Internet of Things (IoT)** | Not enough data | Not enough data | 
| **Video analysis** | Not enough data | Not enough data | 
| **Predictive** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Citizen Engagement

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |
| **Mobile Text Alerts** | N/A | N/A |

#### Surveying & Feedback

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Form Creation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Idea Submissions** | Not enough data | Not enough data | 

#### Communications

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Multichannel Sync** | Not enough data | Not enough data | 
| **Video Broadcasting** | Not enough data | Not enough data | 
| **Website Design** | Not enough data | Not enough data | 

#### Administration

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Payment Processing** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |
| **Mobile Text Alerts** | 7.9/10 | 29 |

#### Messaging Channels

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **SMS Messaging** | Not enough data | 8.9 (28 reviews) | 
| **Email** | Not enough data | 7.8 (13 reviews) | 
| **Voice Messaging** | Not enough data | 7.2 (10 reviews) | 
| **Two way messaging** | Not enough data | 8.6 (19 reviews) | 

#### Administration

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Scheduling** | Not enough data | 8.5 (16 reviews) | 
| **Triggered Notifications** | Not enough data | 7.6 (15 reviews) | 
| **Segmentation** | Not enough data | 7.9 (14 reviews) | 
| **Integrations** | Not enough data | 6.7 (14 reviews) | 

### Protective Intelligence Platforms

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | 9.0/10 | 21 |
| **Mobile Text Alerts** | N/A | N/A |

#### Threat Identification

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Proactive Listening** | 9.0 (12 reviews) | Not enough data | 
| **External Data Mining** | 8.5 (14 reviews) | Not enough data | 
| **POI Profiles** | 8.5 (13 reviews) | Not enough data | 
| **Threat Reporting** | 8.8 (12 reviews) | Not enough data | 

#### Threat Assessment

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Graphical and Link Analysis** | 9.4 (16 reviews) | Not enough data | 
| **Threat Scoring** | 9.4 (12 reviews) | Not enough data | 

#### Threat Monitoring

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Threat Alerts** | 8.6 (16 reviews) | Not enough data | 
| **Continuous Monitoring** | 9.4 (14 reviews) | Not enough data | 
| **Investigation Management** | 8.6 (13 reviews) | Not enough data | 

#### Platform

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Reporting and Analytics** | 9.0 (13 reviews) | Not enough data | 
| **Connections and Integrations** | 9.2 (15 reviews) | Not enough data | 
| **Collaboration Tools** | 9.1 (20 reviews) | Not enough data | 

### Business Continuity Management

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | 8.7/10 | 26 |
| **Mobile Text Alerts** | N/A | N/A |

#### Planning

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Program Management** | 8.7 (15 reviews) | Not enough data | 
| **Resource Modelling** | 9.3 (16 reviews) | Not enough data | 
| **Recovery Plans** | 8.8 (16 reviews) | Not enough data | 
| **Templates** | 8.7 (17 reviews) | Not enough data | 

#### Execution

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Crisis Management** | 9.3 (16 reviews) | Not enough data | 
| **Emergency Notifications** | 9.6 (20 reviews) | Not enough data | 
| **Workflows** | 8.9 (17 reviews) | Not enough data | 

#### Analytics

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Business Impact Analysis** | 9.3 (16 reviews) | Not enough data | 
| **Plan Reporting** | 8.1 (12 reviews) | Not enough data | 
| **Recovery KPIs** | 8.3 (16 reviews) | Not enough data | 

#### Integration

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Integrated Risk Management** | 8.9 (15 reviews) | Not enough data | 
| **Disaster Recovery** | 8.6 (12 reviews) | Not enough data | 
| **EMNS** | 9.0 (12 reviews) | Not enough data | 

#### Generative AI

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **AI Text Generation** | 6.1 (6 reviews) | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Business Continuity Management

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Generative AI- Business Continuity Management

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Automated Plan Generation** | Not enough data | Not enough data | 
| **AI-Generated Post-Incident Reports and Summaries** | Not enough data | Not enough data | 

### Critical Event Management (CEM) Platforms

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | 9.1/10 | 111 |
| **Mobile Text Alerts** | N/A | N/A |

#### Emergency Planning

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Scenario Planning** | 9.0 (44 reviews) | Not enough data | 
| **Automated Workflows** | 9.1 (52 reviews) | Not enough data | 
| **Auditing & Compliance** | 9.2 (48 reviews) | Not enough data | 

#### Emergency Management

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Mass Alerts and Notifications** | 9.5 (97 reviews) | Not enough data | 
| **Threat Monitoring** | 9.4 (64 reviews) | Not enough data | 
| **Geolocation** | 8.9 (52 reviews) | Not enough data | 
| **Integrated Response** | 9.0 (60 reviews) | Not enough data | 
| **Crisis Communication** | 9.3 (62 reviews) | Not enough data | 
| **Post-Event Analysis** | 8.4 (54 reviews) | Not enough data | 

### Emergency Management

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | 8.8/10 | 76 |
| **Mobile Text Alerts** | N/A | N/A |

#### Prevention & Preparation

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Scenario Planning** | 8.9 (48 reviews) | Not enough data | 
| **Document Database** | 8.4 (48 reviews) | Not enough data | 
| **Equipment Management** | 8.1 (45 reviews) | Not enough data | 
| **Threat Monitoring** | 8.9 (44 reviews) | Not enough data | 

#### Response

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Mass Alerts and Notifications** | 9.6 (63 reviews) | Not enough data | 
| **Geolocation** | 8.9 (42 reviews) | Not enough data | 
| **Automated Workflows** | 8.8 (44 reviews) | Not enough data | 
| **Incident Dashboard** | 9.3 (47 reviews) | Not enough data | 
| **Third-Party Data Mining** | 8.6 (40 reviews) | Not enough data | 
| **Collaboration Tools** | 8.8 (48 reviews) | Not enough data | 

#### Recovery

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Auditing & Compliance** | 8.3 (41 reviews) | Not enough data | 
| **Incident Mapping** | 9.2 (46 reviews) | Not enough data | 
| **Post-Event Analysis** | 8.7 (42 reviews) | Not enough data | 
| **Cost Management** | 8.3 (36 reviews) | Not enough data | 
| **Document Sharing** | 8.2 (38 reviews) | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | 8.5/10 | 33 |
| **Mobile Text Alerts** | N/A | N/A |

#### Operational Risk Management

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Operational Risk Methodology** | 8.7 (27 reviews) | Not enough data | 
| **Operational Risk Classification** | 9.1 (25 reviews) | Not enough data | 
| **Operational Risk Identification** | 8.8 (23 reviews) | Not enough data | 

#### Business Resilience

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Business Continuity** | 9.2 (24 reviews) | Not enough data | 
| **Compliance Management** | 8.8 (28 reviews) | Not enough data | 

#### Generative AI

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **AI Tasks** | 6.9 (7 reviews) | Not enough data | 

#### Agentic AI - Operational Risk Management

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |
| **Mobile Text Alerts** | N/A | N/A |

#### Analysis

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Application Attribution** | Not enough data | Not enough data | 
| **Campaign Analysis** | Not enough data | Not enough data | 
| **Uninstall Tracking** | Not enough data | Not enough data | 
| **Custom Dashboards** | Not enough data | Not enough data | 

#### Campaigns

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Proximity Marketing** | Not enough data | Not enough data | 
| **Push Notifications** | Not enough data | Not enough data | 
| **Bulk SMS** | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | 
| **Email Campaigns** | Not enough data | Not enough data | 
| **Audience Segmentation** | Not enough data | Not enough data | 

#### Engagement

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Coupons and Promotions** | Not enough data | Not enough data | 

#### Platform

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Optimization** | Not enough data | Not enough data | 
| **Integrations - Mobile Marketing** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 

#### Agentic AI - Mobile Marketing

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Appointment Reminder

| Product | Score | Reviews |
|---|---|---|
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |
| **Mobile Text Alerts** | 8.7/10 | 14 |

#### Features

| Feature | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Standalone Booking** | Not enough data | 9.0 (5 reviews) | 
| **Integrated App** | Not enough data | 9.2 (6 reviews) | 
| **SMS** | Not enough data | 8.7 (13 reviews) | 
| **Email** | Not enough data | 8.3 (7 reviews) | 
| **Voice** | Not enough data | 9.0 (5 reviews) | 
| **Confirmation and Cancellation** | Not enough data | 7.8 (6 reviews) | 

---
## Categories
**Shared Categories (1):** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification)

**Unique to Everbridge 360 (Critical Event Management) (9):** [Citizen Engagement Software](https://www.g2.com/categories/citizen-engagement), [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms), [Emergency Management Software](https://www.g2.com/categories/emergency-management), [Protective Intelligence Platforms](https://www.g2.com/categories/protective-intelligence-platforms), [Business Continuity Management Software](https://www.g2.com/categories/business-continuity-management-software), [Occupational Health and Safety (OHS) Software](https://www.g2.com/categories/occupational-health-and-safety-ohs), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration), [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services)

**Unique to Mobile Text Alerts (4):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Everbridge 360 (Critical Event Management) | Mobile Text Alerts | 
|---|---|---|
| **Small-Business** | 28.6% | 69.1% | 
| **Mid-Market** | 29.8% | 22.1% | 
| **Enterprise** | 41.6% | 8.8% | 

### By Industry

#### Everbridge 360 (Critical Event Management)

- **Financial Services:** 7.6%
- **Hospital & Health Care:** 7.3%
- **Government Administration:** 6.4%
- **Consumer Services:** 6.1%
- **Information Technology and Services:** 6.1%
- **Construction:** 3.8%
- **Security and Investigations:** 3.8%
- **Public Safety:** 3.8%
- **Computer Software:** 3.2%
- **Health, Wellness and Fitness:** 2.5%
- **Other:** 49.4%

#### Mobile Text Alerts

- **Religious Institutions:** 11.8%
- **Non-Profit Organization Management:** 11.8%
- **Real Estate:** 5.9%
- **Marketing and Advertising:** 5.9%
- **Construction:** 4.4%
- **Education Management:** 4.4%
- **Retail:** 4.4%
- **Accounting:** 2.9%
- **Automotive:** 2.9%
- **E-Learning:** 2.9%
- **Other:** 42.6%

---
## Alternatives

### Alternatives to Everbridge 360 (Critical Event Management)

- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (543 reviews)
- [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) — 4.7/5 stars (95 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (990 reviews)
- [Pirani](https://www.g2.com/products/pirani/reviews) — 4.6/5 stars (351 reviews)
- [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.8/5 stars (1670 reviews)
- [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (523 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (406 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews)

### Alternatives to Mobile Text Alerts

- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (990 reviews)
- [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) — 4.7/5 stars (642 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2575 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (543 reviews)
- [TextUs](https://www.g2.com/products/textus/reviews) — 4.7/5 stars (629 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1384 reviews)
- [Attentive](https://www.g2.com/products/attentive/reviews) — 4.5/5 stars (1446 reviews)
- [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews)
- [SlickText](https://www.g2.com/products/slicktext/reviews) — 4.8/5 stars (1872 reviews)

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## Top Discussions

### Everbridge 360 (Critical Event Management)

- Title: [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) — 2 comments
  > **Top comment:** "The purpose of the everbridge mass notification system is to rapidly notify employees, or the public (any person added ) that an emergency situation is..."
- Title: [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) — 1 comment
  > **Top comment:** "Notification of emergencies "

### Mobile Text Alerts

- Title: [What is the best way to make Mobile Text Alerts usable to the user?](https://www.g2.com/discussions/what-is-the-best-way-to-make-mobile-text-alerts-usable-to-the-user) — 2 comments, 1 upvote
  > **Top comment:** "I think needs to be affordable and low cost so that it will be usable to the user "
- Title: [What is Mobile Text Alerts used for?](https://www.g2.com/discussions/what-is-mobile-text-alerts-used-for) — 1 comment
  > **Top comment:** "Team member communication—events, HR notifications, weather alerts, etc. "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/everbridge-360-critical-event-management-vs-mobile-text-alerts)