# EverAfter vs Planhat Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Planhat excels in client onboarding, with users highlighting its intuitive interface that simplifies tracking customer health and managing accounts. The customizable dashboards allow for quick insights into renewal risks, making it a favorite among customer success managers.
- **Users say** EverAfter shines in its studio function, which enables users to create widgets easily without any coding knowledge. This feature is particularly appreciated by those looking to save time on onboarding and resource management, as it allows for the creation of templates that streamline the process.
- **Reviewers mention** that while Planhat has a higher overall satisfaction score, EverAfter's users appreciate its strong support quality. Many users have noted the helpfulness of the support team, which enhances their experience and contributes to a sense of partnership in their business dealings.
- **According to verified reviews** , Planhat's ease of setup is a point of contention, with some users finding it less straightforward compared to EverAfter. However, once implemented, Planhat's features like risk visualization and workflow management are praised for their effectiveness.
- **Users highlight** that EverAfter provides a central hub for customer resources, which is beneficial for maintaining mutual success plans. This feature allows both customers and service managers to track usage and progress, fostering a collaborative environment.
- **G2 reviewers note** that while both products cater to the mid-market segment, Planhat's larger volume of reviews suggests a more established presence in the market. This could indicate a more robust feature set and ongoing improvements based on user feedback, as seen in the recent updates that users have appreciated.



| | EverAfter | Planhat | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 162 | 926 | 
| **Largest Market Segment** | Mid-Market (62.6% of reviews) | Mid-Market (61.0% of reviews) | 
| **Entry Level Price** | Contact Us | Custom | 

---
## Top Pros & Cons

### EverAfter

Pros:
- Ease of Use (65 reviews)
- Customer Support (37 reviews)

Cons:
- Missing Features (17 reviews)
- Integration Issues (13 reviews)

### Planhat

Pros:
- Ease of Use (215 reviews)
- Customer Support (155 reviews)

Cons:
- Learning Curve (113 reviews)
- Complexity (78 reviews)

---
## Ratings Comparison
| Rating | EverAfter | Planhat | 
|---|---|---|
  | **Meets Requirements** | 8.6 (132 reviews) | 8.6 (755 reviews) | 
  | **Ease of Use** | 8.7 (134 reviews) | 8.3 (764 reviews) | 
  | **Ease of Setup** | 8.3 (101 reviews) | 7.5 (520 reviews) | 
  | **Ease of Admin** | 8.5 (77 reviews) | 8.2 (463 reviews) | 
  | **Quality of Support** | 9.6 (125 reviews) | 9.2 (731 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (75 reviews) | 9.3 (460 reviews) | 
  | **Product Direction (% positive)** | 9.4 (128 reviews) | 9.2 (706 reviews) | 

---
## Pricing

### EverAfter

#### Entry-Level Pricing

Plan: ENTERPRISE

Price: Contact Us

Description: Ideal for businesses with large customer-base or unique business models who require enterprise-grade functionality

Key Features:
- Create personalized B2B customer interface to manage each account throughout its entire lifecycle.
- Optimize collaboration by integrating all customer-facing interactions into the hub
- Fully white label solution that can live inside your app

[Browse all 2 editions](https://www.g2.com/products/everafter/pricing)

#### Free Trial

No

### Planhat

#### Entry-Level Pricing

Plan: From Start-up to Enterprise

Price: Custom

Description: Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/


[Learn more about Planhat](https://www.g2.com/products/planhat/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | N/A | N/A |
| **Planhat** | 7.0/10 | 56 |

#### Sales Force Automation

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.4 (29 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 7.5 (25 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.5 (25 reviews) | 
| **Task / Activity Management** | Not enough data | 8.3 (29 reviews) | 
| **Territory & Quota Management** | Not enough data | 6.7 (24 reviews) | 
| **Desktop Integration** | Not enough data | 8.7 (26 reviews) | 
| **Product & Price List Management** | Not enough data | 7.0 (23 reviews) | 
| **Quote & Order Management** | Not enough data | 6.2 (24 reviews) | 
| **Customer Contract Management** | Not enough data | 6.5 (25 reviews) | 

#### Marketing Automation

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.4 (28 reviews) | 
| **Campaign Management** | Not enough data | 6.9 (27 reviews) | 
| **Lead Management** | Not enough data | 5.9 (25 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 5.3 (25 reviews) | 

#### Customer Support

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Case Management** | Not enough data | 7.2 (27 reviews) | 
| **Customer Support Portal** | Not enough data | 7.0 (28 reviews) | 
| **Knowledge Base** | Not enough data | 7.4 (28 reviews) | 
| **Call Center Features** | Not enough data | 5.8 (24 reviews) | 
| **Support Analytics** | Not enough data | 6.3 (24 reviews) | 

#### Reporting & Analytics

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Reporting** | Not enough data | 7.7 (30 reviews) | 
| **Dashboards** | Not enough data | 7.5 (30 reviews) | 
| **Forecasting** | Not enough data | 7.0 (26 reviews) | 

#### Mobile & Social

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 6.2 (24 reviews) | 
| **Social Network Integration** | Not enough data | 5.6 (23 reviews) | 
| **Mobile User Support** | Not enough data | 5.0 (23 reviews) | 

#### Platform

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Customization** | Not enough data | 8.7 (51 reviews) | 
| **Workflow Capability** | Not enough data | 8.3 (50 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (50 reviews) | 
| **Internationalization** | Not enough data | 7.4 (47 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 5.6 (44 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 6.7 (46 reviews) | 
| **Performance and Reliability** | Not enough data | 8.3 (48 reviews) | 
| **Output Document Generation** | Not enough data | 7.1 (46 reviews) | 

#### Integration

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.7 (40 reviews) | 
| **Integration APIs** | Not enough data | 7.8 (40 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.4 (38 reviews) | 

#### Generative AI

| Feature | EverAfter | Planhat | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.0 (18 reviews) | 

#### Agentic AI - CRM

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (17 reviews) | 
| **Multi-step Planning** | Not enough data | 6.4 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 5.9 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.5 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 6.1 (16 reviews) | 
| **Decision Making** | Not enough data | 6.0 (16 reviews) | 

### Customer Success

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | N/A | N/A |
| **Planhat** | 7.8/10 | 614 |

#### Customer Information

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Customer Health Scores** | Not enough data | 8.7 (566 reviews) ✓ Verified | 
| **Customer Monitoring** | Not enough data | 8.8 (552 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 8.8 (569 reviews) ✓ Verified | 
| **Playbooks** | Not enough data | 8.2 (548 reviews) ✓ Verified | 
| **Customer Segments** | Not enough data | 8.5 (515 reviews) ✓ Verified | 
| **Product Engagement** | Not enough data | 8.0 (494 reviews) ✓ Verified | 
| **Surveys** | Not enough data | 7.2 (422 reviews) ✓ Verified | 

#### Predictions

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Churn Risk** | Not enough data | 7.9 (501 reviews) ✓ Verified | 
| **Upsell Opportunities** | Not enough data | 7.5 (435 reviews) ✓ Verified | 
| **Custom Triggers** | Not enough data | 8.3 (496 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | 6.7 (350 reviews) ✓ Verified | 

#### Platform

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Reporting & Dashboards** | Not enough data | 8.3 (556 reviews) ✓ Verified | 
| **API & Integrations** | Not enough data | 8.1 (529 reviews) ✓ Verified | 
| **Data Import & Export Tools** | Not enough data | 8.2 (491 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.5 (506 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.2 (523 reviews) ✓ Verified | 
| **Customization** | Not enough data | 8.6 (532 reviews) ✓ Verified | 
| **Scalability** | Not enough data | 8.8 (513 reviews) ✓ Verified | 
| **Data Security** | Not enough data | 8.9 (475 reviews) ✓ Verified | 
| **Performance & Reliability** | Not enough data | 8.5 (524 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.8 (523 reviews) ✓ Verified | 

#### Generative AI

| Feature | EverAfter | Planhat | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.1 (170 reviews) | 
| **AI Text Summarization** | Not enough data | 6.2 (174 reviews) | 

#### Agentic AI - Customer Success

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (98 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (98 reviews) | 
| **Cross-system Integration** | Not enough data | 6.8 (101 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.5 (97 reviews) | 
| **Proactive Assistance** | Not enough data | 6.2 (99 reviews) | 

### Subscription Revenue Management

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | N/A | N/A |
| **Planhat** | 7.7/10 | 125 |

#### Billing and Payments

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Payment Terms** | Not enough data | 7.9 (80 reviews) | 
| **Personalized Billing** | Not enough data | 7.6 (68 reviews) | 
| **Custom Pricing** | Not enough data | 7.5 (74 reviews) | 

#### Revenue Recognition

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Usage Tracking** | Not enough data | 8.2 (97 reviews) | 
| **Deferred Revenue** | Not enough data | 7.0 (69 reviews) | 
| **Revenue Accrual** | Not enough data | 7.5 (74 reviews) | 

#### Revenue Optimization

| Feature | EverAfter | Planhat | 
|---|---|---|
| **At-Risk Customers** | Not enough data | 8.1 (103 reviews) | 
| **Offer Optimization** | Not enough data | 7.4 (78 reviews) | 
| **Customer Churn** | Not enough data | 8.2 (106 reviews) | 
| **Revenue Forecasting** | Not enough data | 7.8 (92 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | N/A | N/A |
| **Planhat** | 7.8/10 | 88 |

#### Product Analytics

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | 8.6 (81 reviews) | 
| **User-Level Analytics** | Not enough data | 8.2 (81 reviews) | 
| **Segmentation** | Not enough data | 8.9 (77 reviews) | 
| **Funnels** | Not enough data | 7.7 (66 reviews) | 
| **Alerts** | Not enough data | 8.4 (79 reviews) | 
| **Multi-Product Analytics** | Not enough data | 8.3 (67 reviews) | 
| **User Scoring** | Not enough data | 8.3 (75 reviews) | 
| **Integrations** | Not enough data | 8.5 (81 reviews) | 

#### Agentic AI - Product Analytics

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (19 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 6.2 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 6.6 (18 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | EverAfter | Planhat | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | N/A | N/A |
| **Planhat** | 7.1/10 | 229 |

#### Data Sourcing

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Data Enrichment** | Not enough data | 8.3 (182 reviews) | 
| **Expandability** | Not enough data | 8.4 (175 reviews) | 
| **Content Marketing** | Not enough data | 6.4 (139 reviews) | 
| **Multiple Devices** | Not enough data | 7.3 (141 reviews) | 

#### Intelligence

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Marketing Metrics** | Not enough data | 6.3 (121 reviews) | 
| **Predictive Modeling** | Not enough data | 6.5 (129 reviews) | 
| **Recommendation Engine** | Not enough data | 6.5 (124 reviews) | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | N/A | N/A |
| **Planhat** | 7.4/10 | 128 |

#### Sales Team

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Flexible Sales Process** | Not enough data | 7.7 (89 reviews) | 
| **Training Mode** | Not enough data | 7.3 (88 reviews) | 
| **Playbooks** | Not enough data | 8.0 (108 reviews) | 

#### Intelligence

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Opportunity Identification** | Not enough data | 7.6 (99 reviews) | 
| **Zero-touch Renewals** | Not enough data | 7.4 (89 reviews) | 
| **Smart Content** | Not enough data | 7.2 (86 reviews) | 

#### Mapping

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Multiple Org Charts** | Not enough data | 6.9 (84 reviews) | 
| **Stakeholder Roles** | Not enough data | 8.2 (99 reviews) | 

#### Agentic AI - Customer Revenue Optimization

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (28 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (28 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (28 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (28 reviews) | 
| **Proactive Assistance** | Not enough data | 6.7 (27 reviews) | 
| **Decision Making** | Not enough data | 7.2 (29 reviews) | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | N/A | N/A |
| **Planhat** | 7.7/10 | 179 |

#### Platform Basics

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Templates** | Not enough data | 8.0 (167 reviews) | 
| **Exporting** | Not enough data | 7.9 (152 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | 8.2 (146 reviews) | 
| **Multiple Personas** | Not enough data | 7.7 (132 reviews) | 
| **Data Analytics ** | Not enough data | 7.8 (137 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (36 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | 6.7/10 | 63 |
| **Planhat** | 6.7/10 | 161 |

#### Content

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Document Collaboration** | 7.8 (53 reviews) | 7.2 (122 reviews) | 
| **Versioning** | 6.9 (41 reviews) | 6.8 (102 reviews) | 
| **E-Signature** | 5.1 (33 reviews) | 5.7 (97 reviews) | 
| **File Request** | 7.8 (41 reviews) | 6.2 (93 reviews) | 
| **Feedback** | 8.0 (41 reviews) | 7.1 (108 reviews) | 

#### Collaboration

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Billing and Invoicing** | 4.5 (36 reviews) | 6.5 (103 reviews) | 
| **Instant Messaging** | 7.3 (40 reviews) | 6.3 (100 reviews) | 
| **Project Management** | 8.6 (52 reviews) | 8.0 (124 reviews) | 
| **Analytics** | 7.3 (45 reviews) | 8.0 (139 reviews) | 
| **Time Tracking** | 6.4 (43 reviews) | 7.3 (104 reviews) | 
| **Mobile Application** | 4.4 (33 reviews) | 4.7 (85 reviews) | 

### Client Onboarding

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | 8.6/10 | 83 |
| **Planhat** | 8.1/10 | 289 |

#### Onboarding Setup

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Workflows** | 8.8 (67 reviews) | 8.6 (252 reviews) | 
| **Templates** | 8.7 (70 reviews) | 8.1 (256 reviews) | 
| **Checklists** | 9.2 (73 reviews) | 8.6 (258 reviews) | 

#### Project Tracking

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Monitoring** | 7.7 (64 reviews) | 8.2 (235 reviews) | 
| **Resources** | 8.0 (69 reviews) | 7.7 (201 reviews) | 
| **Content** | 8.7 (74 reviews) | 8.0 (211 reviews) | 
| **Tasks** | 8.9 (73 reviews) | 8.4 (255 reviews) | 
| **Optimization** | 8.3 (65 reviews) | 7.9 (208 reviews) | 

#### Customer Engagement

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Portal** | 9.0 (72 reviews) | 7.7 (229 reviews) | 
| **Engagement** | 8.9 (74 reviews) | 8.0 (224 reviews) | 
| **Branding** | 8.4 (67 reviews) | 7.4 (213 reviews) | 
| **Visibility** | 8.9 (72 reviews) | 8.3 (229 reviews) | 
| **Collaboration** | 8.5 (71 reviews) | 8.1 (233 reviews) | 

### Proactive Customer Retention

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | N/A | N/A |
| **Planhat** | N/A | N/A |

#### Platform

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Health Score** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 

#### Predictions

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Service Quality Assurance** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Revenue Impact** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Sentiment** | Not enough data | Not enough data | 
| **Retention** | Not enough data | Not enough data | 

#### Generative AI

| Feature | EverAfter | Planhat | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Data Quality

| Product | Score | Reviews |
|---|---|---|
| **EverAfter** | N/A | N/A |
| **Planhat** | 7.6/10 | 73 |

#### Functionality

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Identification** | Not enough data | 7.6 (54 reviews) | 
| **Correction** | Not enough data | 7.4 (50 reviews) | 
| **Normalization** | Not enough data | 7.5 (46 reviews) | 
| **Preventative Cleaning** | Not enough data | 7.2 (49 reviews) | 
| **Data Matching** | Not enough data | 7.2 (54 reviews) | 

#### Management

| Feature | EverAfter | Planhat | 
|---|---|---|
| **Reporting** | Not enough data | 8.1 (61 reviews) | 
| **Automation** | Not enough data | 8.4 (62 reviews) | 
| **Quality Audits** | Not enough data | 7.2 (48 reviews) | 
| **Dashboard** | Not enough data | 8.2 (64 reviews) | 
| **Governance** | Not enough data | 8.1 (49 reviews) | 

#### Generative AI

| Feature | EverAfter | Planhat | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.4 (31 reviews) | 
| **AI Text Summarization** | Not enough data | 6.6 (31 reviews) | 

---
## Categories
**Shared Categories (2):** [Client Onboarding Software](https://www.g2.com/categories/client-onboarding), [Client Portal Software](https://www.g2.com/categories/client-portal)

**Unique to EverAfter (2):** [Other Collaboration Software](https://www.g2.com/categories/other-collaboration), [Proactive Customer Retention Software](https://www.g2.com/categories/proactive-customer-retention)

**Unique to Planhat (8):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Subscription Revenue Management Software](https://www.g2.com/categories/subscription-revenue-management), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Customer Success Software](https://www.g2.com/categories/customer-success), [CRM Software](https://www.g2.com/categories/crm), [Data Quality Tools](https://www.g2.com/categories/data-quality)


---
## Reviewer Demographics

### By Company Size

| Segment | EverAfter | Planhat | 
|---|---|---|
| **Small-Business** | 24.5% | 32.8% | 
| **Mid-Market** | 62.6% | 61.0% | 
| **Enterprise** | 12.9% | 6.2% | 

### By Industry

#### EverAfter

- **Computer Software:** 38.3%
- **Information Technology and Services:** 22.1%
- **Marketing and Advertising:** 15.6%
- **Computer & Network Security:** 5.8%
- **Hospitality:** 2.6%
- **Staffing and Recruiting:** 1.9%
- **Internet:** 1.9%
- **Hospital & Health Care:** 1.9%
- **Financial Services:** 1.3%
- **Real Estate:** 1.3%
- **Other:** 7.1%

#### Planhat

- **Computer Software:** 37.2%
- **Information Technology and Services:** 18.6%
- **Marketing and Advertising:** 8.1%
- **Education Management:** 2.4%
- **E-Learning:** 2.2%
- **Human Resources:** 2.2%
- **Financial Services:** 2.1%
- **Internet:** 2.0%
- **Consumer Services:** 1.8%
- **Computer & Network Security:** 1.7%
- **Other:** 21.7%

---
## Alternatives

### Alternatives to EverAfter

- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1149 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1688 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (849 reviews)
- [Aligned](https://www.g2.com/products/teamaligned/reviews) — 4.7/5 stars (1171 reviews)
- [GUIDEcx](https://www.g2.com/products/guidecx/reviews) — 4.6/5 stars (461 reviews)
- [Vitally](https://www.g2.com/products/vitally/reviews) — 4.5/5 stars (697 reviews)
- [Dock](https://www.g2.com/products/dock/reviews) — 4.7/5 stars (436 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (423 reviews)
- [trumpet](https://www.g2.com/products/trumpet/reviews) — 4.7/5 stars (1183 reviews)

### Alternatives to Planhat

- [Custify](https://www.g2.com/products/custify/reviews) — 4.7/5 stars (495 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1149 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Catalyst](https://www.g2.com/products/totango-catalyst/reviews) — 4.5/5 stars (659 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (423 reviews)
- [Vitally](https://www.g2.com/products/vitally/reviews) — 4.5/5 stars (697 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1688 reviews)
- [GUIDEcx](https://www.g2.com/products/guidecx/reviews) — 4.6/5 stars (461 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2912 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (849 reviews)

---
## Top Discussions

### EverAfter

No discussions available for this product.

### Planhat

- Title: [How long did it take to implement?](https://www.g2.com/discussions/49802-how-long-did-it-take-to-implement) — 2 comments *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [It shouldbe good if we can export the changes etc on Playbooks or have a clear idea on NPS score expectations.](https://www.g2.com/discussions/it-shouldbe-good-if-we-can-export-the-changes-etc-on-playbooks-or-have-a-clear-idea-on-nps-score-expectations) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Martha,

Thanks for your question!

We'd love to understand a bit deeper what you are trying to solve so please feel free to reach out to your CSM..."
- Title: [How can I, launch two simultaneos NPScampaings](https://www.g2.com/discussions/how-can-i-launch-two-simultaneos-npscampaings) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Matheus, your CSM will be in touch shortly and help you to set it up :)

"
- Title: [What's the best way to manage crossell opportunities on planhat?](https://www.g2.com/discussions/40995-what-s-the-best-way-to-manage-crossell-opportunities-on-planhat) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Pedro,

Thanks for your question!

There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/everafter-vs-planhat)