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# Eventzilla vs Universe Comparison - What are their main differences?

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EventzillaUniverse[+ Add Product](#)

Reviews

**Eventzilla** [

4.4/5(166)

](https://www.g2.com/products/eventzilla/reviews#reviews)

**Universe** [

4.4/5(27)

](https://www.g2.com/products/universe/reviews#reviews)

Pricing

**Eventzilla**
Free Trial

**Pay As You Go** · PRO Plan for Paid Events

**Universe**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Eventzilla**
1 month

Based on 86 responses

**Universe**
\<1 monthFaster

Based on 8 responses

Return on Investment

**Eventzilla**
10 months

Based on 59 responses

**Universe**
9 months1 month sooner

Based on 6 responses

Perceived Cost

**Eventzilla**
$$$$$

**Universe**
$$$$$

Average Discount

**Eventzilla**
8%

**Universe**
Not enough reviews yet

 ![Eventzilla](https://images.g2crowd.com/uploads/product/hd_favicon/ce0c8e0be786e18de43c73c9ed685d24/eventzilla.svg "Eventzilla")

 ![Universe](https://images.g2crowd.com/uploads/product/hd_favicon/1524872755/universe.svg "Universe")

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Pros & Cons

**Eventzilla**
[
Ease of Use (16)
](https://www.g2.com/products/eventzilla/reviews?filters%5Bsentiment_snippet%5D=1805243&qs=pros-and-cons#reviews)[
Easy Setup (12)
](https://www.g2.com/products/eventzilla/reviews?filters%5Bsentiment_snippet%5D=1806032&qs=pros-and-cons#reviews)[
Missing Features (5)
](https://www.g2.com/products/eventzilla/reviews?filters%5Bsentiment_snippet%5D=1805117&qs=pros-and-cons#reviews)[
Event Management (4)
](https://www.g2.com/products/eventzilla/reviews?filters%5Bsentiment_snippet%5D=1805598&qs=pros-and-cons#reviews)

**Universe**
Not enough data

Integrations

**Eventzilla**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e6fbd3b1d8ff1d11f03880c5fd1d20d5/authorize-net.png "Product Avatar Image")

Authorize.net

](https://www.g2.com/products/authorize-net/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_75ab972d2f2d35ee8320e0db083c0a22/campaign-monitor%282%29.png "Product Avatar Image")

Campaign Monitor

](https://www.g2.com/products/campaign-monitor/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6cb65e4a7f015f223572dd29c3195ad9/facebook-live.png "Product Avatar Image")

Facebook Live

](https://www.g2.com/products/facebook-live/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[
View all
](https://www.g2.com/products/eventzilla/integrations)

**Universe**
Not enough data

Screenshots

**Eventzilla**
 ![Eventzilla screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1216282/Eventzilla_G2_Review_Screen_1_2.png)

**Universe**
 ![Universe screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/80246/Option3-A.png)

Ratings

Meets Requirements

**Eventzilla**

8.6

8.6154

**Universe**

8.7

8.725

Ease of Use

**Eventzilla**

8.8

8.8155

**Universe**

9.1

9.126

Ease of Setup

**Eventzilla**

8.6

8.6126

**Universe**

8.0

8.017

Ease of Admin

**Eventzilla**

8.4

8.4123

**Universe**

8.3

8.317

Quality of Support

**Eventzilla**

8.2

8.2126

**Universe**

8.5

8.524

Has the product been a good partner in doing business?

**Eventzilla**

8.8

8.8116

**Universe**

8.6

8.615

Product Direction (% positive)

**Eventzilla**

8.3

8.3155

**Universe**

7.7

7.725

Features

Event Registration & Ticketing[Hide 112 FeaturesShow 112 Features](javascript:void(0);)

7.8

138

8.8

23

Registration

Event creation

8.9

134

9.2(won by 0.3)

22

User registration process

8.4

130

8.9(won by 0.5)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Payment processing

8.6

109

9.0(won by 0.4)

20

Mobile check-in

8.2

67

8.6(won by 0.4)

14

On-site tickets and registration

8.3

68

8.9(won by 0.6)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Online Registration

Not enough data

Not enough data

Visitor Registration

Not enough data

Not enough data

Visitor Registration

Not enough data

Not enough data

Multi-Event

Not enough data

Not enough data

Group Registration

Not enough data

Not enough data

Online Registration

Not enough data

Not enough data

Event Registration

Not enough data

Not enough data

Class Registration

Not enough data

Not enough data

Online Ticketing

Not enough data

Not enough data

Season Tickets

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Generative AI

AI Text Generation

4.0(won by default)

5

Not enough data

Generative AI

Not enough data

Not enough data

SMS Reminders

Not enough data

Not enough data

Marketing and Communications

Event website creation

8.4

103

8.8(won by 0.4)

20

Email automation

8.3

103

8.5(won by 0.2)

17

Email customization

7.6

101

8.3(won by 0.7)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Contact list management

7.9

97

8.8(won by 0.9)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social media promotion

7.4

73

9.0(won by 1.6)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Lead generation and retrieval

7.4

59

9.3(won by 1.9)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Guest List Management

Not enough data

Not enough data

Artist Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Booking Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Attendee Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Badge Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Refund Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Venue Management

Not enough data

Not enough data

Customer Data Management

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Agentic AI - Event Registration & Ticketing

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

Barcode/Ticket Scanning

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Event Scheduling

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Event Ticketing

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Floor Plans & Maps

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Badge Printing

Not enough data

Not enough data

Self Check-In/Check-Out

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Seating Map

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Guest List Search

Not enough data

Not enough data

Attendee Profiles

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Attendee Segmentation

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Attendance Tracking

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Print-at-Home

Not enough data

Not enough data

Reserved Seating

Not enough data

Not enough data

Mobile Ticketing

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Ticket Brokering

Not enough data

Not enough data

GDPR Compliance

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Cross Selling Functionality

Not enough data

Not enough data

Kiosk Ticketing

Not enough data

Not enough data

Dynamic Pricing

Not enough data

Not enough data

Ticket Reservations

Not enough data

Not enough data

Event Marketing[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

8.6

19

Not enough data

Marketing and Communications

Lead generation and retrieval

8.2(won by default)

11

Not enough data

Social media promotion

8.3(won by default)

11

Not enough data

Event website creation

9.2(won by default)

14

Not enough data

Email customization

8.4(won by default)

16

Not enough data

Contact list management

8.6(won by default)

15

Not enough data

Campaign Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Badge Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

For Virtual Events

Not enough data

Not enough data

Attendee Engagement

Social media integrations

8.6(won by default)

13

Not enough data

Attendee networking

8.5(won by default)

11

Not enough data

Attendee surveys-attendee engagement

9.0(won by default)

12

Not enough data

Registration

Event creation

9.2(won by default)

18

Not enough data

User registration process

8.4(won by default)

18

Not enough data

Mobile check-in

7.9(won by default)

14

Not enough data

Visitor Registration

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Event Marketing

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Event Scheduling

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Custom Domains

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Location-Based Marketing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Event Ticketing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Virtual Event Platforms[Hide 85 FeaturesShow 85 Features](javascript:void(0);)

8.5

5

Not enough data

Administration

Event Configuration

9.7(won by default)

5

|

Verified

Not enough data

Event Marketing

Not enough data

Not enough data

Speaker Access and Control

Not enough data

Not enough data

Advanced Reporting

Not enough data

Not enough data

Virtual Experience

Built-In Webcasting

7.7(won by default)

5

Not enough data

Webcasting Integrations

8.0(won by default)

5

|

Verified

Not enough data

Virtual Lobby

Not enough data

Not enough data

Cross-Device Functionality

Not enough data

Not enough data

Session / Agenda Management

Not enough data

Not enough data

Live Streaming & Recording

Not enough data

Not enough data

Registration & Attendee Management

Not enough data

Not enough data

Event Setup & Scheduling

Not enough data

Not enough data

Branding & Customization

Not enough data

Not enough data

Interactive Speaker / Moderator Controls

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Sponsorship Management

Not enough data

Not enough data

Badge Management

Not enough data

Not enough data

Exhibit/Vendor Management

Not enough data

Not enough data

Video Streaming

Not enough data

Not enough data

Online Registration

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Event Registration

Not enough data

Not enough data

Engagement

Online Event Agenda

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

1:1 Networking

Not enough data

Not enough data

Exhibitors/Sponsorships

Not enough data

Not enough data

Gamification & Incentives

Not enough data

Not enough data

Real‑Time Interaction Tools

Not enough data

Not enough data

Networking / Matchmaking

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Agentic AI - Virtual Event Platforms

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Administration / Support - Virtual Event Platforms

Role‑Based Access & Permissions

Not enough data

Not enough data

Security & Compliance

Not enough data

Not enough data

Insights & Scale - Virtual Event Platforms

User Capacity & Reliability

Not enough data

Not enough data

Analytics & Reporting

Not enough data

Not enough data

Audience Analytics

Not enough data

Not enough data

Additional Functionality

Speaker Profiles

Not enough data

Not enough data

Attendee Profiles

Not enough data

Not enough data

Ticketing

Not enough data

Not enough data

Live Streaming

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Kiosk Ticketing

Not enough data

Not enough data

Audience Engagement

Not enough data

Not enough data

Digital Signage

Not enough data

Not enough data

Attendee Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Breakout Rooms

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Event Ticketing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

API

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Eventzilla](https://images.g2crowd.com/uploads/product/hd_favicon/ce0c8e0be786e18de43c73c9ed685d24/eventzilla.svg "Eventzilla")](https://www.g2.com/products/eventzilla/reviews)

Eventzilla

Small-Business(50 or fewer emp.)

74.8%

Mid-Market(51-1000 emp.)

20.2%

Enterprise(\> 1000 emp.)

4.9%

[![Universe](https://images.g2crowd.com/uploads/product/hd_favicon/1524872755/universe.svg "Universe")](https://www.g2.com/products/universe/reviews)

Universe

Small-Business(50 or fewer emp.)

74.1%

Mid-Market(51-1000 emp.)

7.4%

Enterprise(\> 1000 emp.)

18.5%

Small-Business

(50 or fewer emp.)

74.8%

74.1%

Mid-Market

(51-1000 emp.)

20.2%

7.4%

Enterprise

(\> 1000 emp.)

4.9%

18.5%

Reviewers' Industry

[![Eventzilla](https://images.g2crowd.com/uploads/product/hd_favicon/ce0c8e0be786e18de43c73c9ed685d24/eventzilla.svg "Eventzilla")](https://www.g2.com/products/eventzilla/reviews)
Eventzilla

Non-Profit Organization Management

18.4%

Education Management

8.0%

Events Services

4.9%

Higher Education

3.7%

Marketing and Advertising

3.7%

Other

61.3%

[![Universe](https://images.g2crowd.com/uploads/product/hd_favicon/1524872755/universe.svg "Universe")](https://www.g2.com/products/universe/reviews)
Universe

Events Services

11.1%

Information Technology and Services

11.1%

Marketing and Advertising

7.4%

Apparel & Fashion

3.7%

Banking

3.7%

Other

63.0%

FAQs

## Eventzilla vs Universe FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Eventzilla vs Universe?

Eventzilla and Universe are rated equally by G2 reviewers, but Eventzilla stands out for its ease of setup and strong small-business focus, while Universe is noted for its ease of use.

| [Eventzilla](https://www.g2.com/products/eventzilla/reviews) | [Universe](https://www.g2.com/products/universe/reviews) |
| --- | --- |
| 4.4/5 (166 reviews) | 4.4/5 (27 reviews) |
| Small-Business | Small-Business |
| 8.6 | 8.0 |
| 8.2 | 8.5 |
| Ease of Use (16 all-time mentions) | Ease of Use |

### How do the pricing models of Eventzilla and Universe compare?

Eventzilla and Universe are rated at parity for value, with both products receiving positive pricing sentiment in recent reviews.

- **Eventzilla:** Reviewers frequently cite Eventzilla as affordable and offering reasonable prices, with 5 all-time mentions for pricing and 5 for affordability.
- **Universe:** Reviewers highlight Universe's simple fee structure and note that its per-ticket fees are lower than some competitors.
- **Switching reasons:** Eventzilla reviewers mention switching from higher-priced competitors for better value and cost control, especially for small businesses and non-profits.

### What are the best alternatives to Eventzilla and Universe?

The top three alternatives to Eventzilla and Universe are Eventbrite, Cvent Event Marketing & Management, and Bizzabo.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Eventzilla](https://www.g2.com/products/eventzilla/reviews) | 4.4/5 (166 reviews) | Small-Business | Affordable and reasonable pricing | Ease of Use (16 all-time mentions) |
| [Universe](https://www.g2.com/products/universe/reviews) | 4.4/5 (27 reviews) | Small-Business | Lower per-ticket fees than competitors | Ease of Use |
| [Eventbrite](https://www.g2.com/products/eventbrite/reviews) | 4.3/5 (915 reviews) | Small-Business | — | — |
| [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) | 4.3/5 (2317 reviews) | Mid-Market | — | — |
| [Bizzabo](https://www.g2.com/products/bizzabo/reviews) | 4.3/5 (447 reviews) | Small-Business | — | — |

### Which Event Registration & Ticketing features should I prioritize when comparing Eventzilla and Universe?

Buyers comparing Eventzilla and Universe should prioritize ease of setup, ease of use, event management features, customization, and payment processing.

- **Ease of Setup:** Eventzilla scores 8.6, Universe scores 8.0.
- **Ease of Use:** Eventzilla scores 8.8 with 16 all-time mentions, Universe scores 9.1.
- **Event Management:** Eventzilla has 12 all-time mentions for event management features.
- **Customization:** Eventzilla has 9 all-time mentions for customization and 8 for customizability; Universe reviewers note limited customization options.
- **Payment Processing:** Both products are frequently cited for payment processing capabilities in recent reviews.

### What are the pros and cons of Eventzilla vs Universe?

Eventzilla's headline strength is ease of setup and customization, while Universe is most noted for ease of use.

- **Eventzilla strengths:** Ease of Use (16 all-time mentions), Easy Setup (12), Event Management (12), Attendee Management (9), Customization (9), Intuitive (9), Customizability (8), Customer Support (7), Affordable (5), Pricing (5).
- **Eventzilla trade-offs:** Missing Features (5), Limited Customization (4), Some reviewers note restricted branding flexibility and limited template options.
- **Universe strengths:** Ease of Use (reviewers highlight quick event creation, intuitive interface, and user-friendly checkout), Lower per-ticket fees than some competitors.
- **Universe trade-offs:** Reviewers note limited customization, lack of control over purchasing flow, and some integration limitations.

### Is Eventzilla or Universe better for small businesses?

Eventzilla is the stronger fit for small businesses, with a larger small-business reviewer base and more frequent positive sentiment from small-business users.

- **Eventzilla:** Largest segment is Small-Business; reviewers consistently highlight ease of use, affordability, and quick setup as benefits for small teams and non-profits.
- **Universe:** Largest segment is Small-Business; reviewers note ease of use and quick event creation, but also mention some limitations in customization and integration for small business needs.

### Which Event Registration & Ticketing platform has better integrations?

Eventzilla and Universe are rated at parity for integrations, with both products supporting key event management integrations but no clear reviewer preference.

- **Eventzilla:** Reviewers mention integrations with HubSpot and Zoom in recent reviews, noting that some integrations are basic or could be improved.
- **Universe:** Reviewers mention Stripe integration and website widget embedding, but also note limited customization and control over integrations.

### How do Eventzilla and Universe compare on customer support?

Eventzilla and Universe are rated at parity for Quality of Support, with Eventzilla scoring 8.2 and Universe 8.5, a difference below the materiality threshold.

- **Eventzilla:** Reviewers frequently mention responsive and helpful customer support, with 7 all-time mentions for customer support and 7 for response time.
- **Universe:** Reviewers describe positive support experiences, including 24/7 technical support and helpful onboarding, with several reviews citing quick and effective assistance.

### Which is easier to implement, Eventzilla or Universe?

Eventzilla is rated higher for Ease of Setup, scoring 8.6 versus Universe's 8.0, indicating a smoother implementation experience for most reviewers.

- **Eventzilla:** Reviewers consistently highlight straightforward setup, intuitive onboarding, and the ability to launch events quickly, with 12 all-time mentions for easy setup.
- **Universe:** Reviewers note that setup is generally easy and quick, but some mention limitations in customization and integration during implementation.

### Which product has better Payment processing?

Eventzilla and Universe are both frequently cited for strong payment processing capabilities, with reviewers highlighting ease of collecting payments and integration with payment gateways.

- **Eventzilla:** Reviewers frequently mention payment processing as a key benefit, with positive sentiment around Stripe and PayPal integrations and ease of collecting payments.
- **Universe:** Reviewers highlight secure and user-friendly checkout, Stripe integration, and the ability to manage refunds and multiple payment gateways.

Alternatives

**Eventzilla Alternatives**

 ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management")

[
Cvent Event Marketing &...
](/products/cvent-event-marketing-management/reviews)

 ![Eventbrite](https://images.g2crowd.com/uploads/product/hd_favicon/1550693041/eventbrite.svg "Eventbrite")

[
Eventbrite
](/products/eventbrite/reviews)

 ![Bizzabo](https://images.g2crowd.com/uploads/product/hd_favicon/0d035bab596ff48e1812bbe0c222d61a/bizzabo.svg "Bizzabo")

[
Bizzabo
](/products/bizzabo/reviews)

 ![Whova](https://images.g2crowd.com/uploads/product/hd_favicon/1550689216/whova.svg "Whova")

[
Whova
](/products/whova/reviews)

**Universe Alternatives**

 ![Eventbrite](https://images.g2crowd.com/uploads/product/hd_favicon/1550693041/eventbrite.svg "Eventbrite")

[
Eventbrite
](/products/eventbrite/reviews)

 ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management")

[
Cvent Event Marketing &...
](/products/cvent-event-marketing-management/reviews)

 ![Splash](https://images.g2crowd.com/uploads/product/hd_favicon/9e20c7bddc7fbef8445f6b87b6ae833c/splash.svg "Splash")

[
Splash
](/products/splash/reviews)

 ![TicketSpice](https://images.g2crowd.com/uploads/product/hd_favicon/23a682eae818ee1f68334b0b1d52c137/ticketspice.svg "TicketSpice")

[
TicketSpice
](/products/ticketspice/reviews)

## Eventzilla vs Universe

When assessing the two solutions, reviewers found Universe easier to use. However, Eventzilla is easier to set up and administer. Reviewers also preferred doing business with Eventzilla overall.

- Reviewers felt that Universe meets the needs of their business better than Eventzilla.
- When comparing quality of ongoing product support, reviewers felt that Universe is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Eventzilla over Universe.