G2 reviewers report that NinjaOne excels in user satisfaction, boasting a significantly higher overall score compared to EV Reach. Users appreciate NinjaOne's wide feature set and frequent updates, which enhance usability and keep the software relevant to their needs.
Users say that EV Reach stands out for its ease of use, with many highlighting its ability to execute complex tasks quickly and efficiently. Reviewers noted that they can review logs without interrupting users, which is a major advantage in remote support scenarios.
According to verified reviews, NinjaOne's implementation process is praised for being quick and straightforward. Users find it easy to install on client endpoints, allowing for fast connections without the hassle of codes, which streamlines their workflow.
Reviewers mention that while EV Reach offers solid automation features, it sometimes struggles to meet specific workflow needs, leading to configuration challenges. However, users appreciate its comprehensive feature set, which includes effective remote access capabilities.
G2 reviewers highlight NinjaOne's superior support quality, with many users noting the responsiveness and helpfulness of the support team. This level of support contributes to a smoother experience, especially for those who may encounter issues during daily operations.
Users report that both products have their strengths in remote access, but NinjaOne edges out with better performance in features like unattended remote access and patch management, which are crucial for maintaining system security and efficiency.
Pricing
Entry-Level Pricing
EV Reach
No pricing available
NinjaOne
No pricing available
Free Trial
EV Reach
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.0
373
9.0
3,516
Ease of Use
8.9
378
9.1
3,553
Ease of Setup
8.5
319
9.1
3,331
Ease of Admin
8.9
302
9.1
3,056
Quality of Support
8.9
327
9.1
3,375
Has the product been a good partner in doing business?
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.