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At a Glance
Market Segments
Mid-Market (59.5% of reviews)
Mid-Market (41.7% of reviews)
Entry-Level Pricing
No pricing available
Free 3 Agent / 5 Endpoints
EV Reach
Star Rating
(424)4.5 out of 5
Market Segments
Mid-Market (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about EV ReachLogMeIn Resolve
Star Rating
(442)4.4 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that EV Reach excels in providing a unified endpoint management experience, which significantly enhances workflows by consolidating support and management tools into a single console. This feature is particularly appreciated by users who need to manage multiple devices efficiently.
- Users say that LogMeIn Resolve offers a user-friendly interface that maintains essential functionalities, making it easy to navigate. Reviewers highlight its reliability and speed, noting that it rarely experiences connection issues, which is crucial for effective remote support.
- According to verified reviews, EV Reach stands out for its ability to run diagnostics and implement system-level fixes without disrupting the user experience. This capability is vital for meeting service level agreements (SLAs) and reducing mean time to resolution (MTTR), making it a strong choice for organizations with complex IT needs.
- Reviewers mention that LogMeIn Resolve is particularly strong in remote support and troubleshooting, with high-speed performance and robust security features. Users appreciate its multi-factor authentication and encryption, which enhance the overall security of remote connections.
- G2 reviewers highlight that while EV Reach has a higher overall satisfaction score, LogMeIn Resolve has a slight edge in ease of use and setup, with users noting that it is straightforward to get started and manage, which can be a significant advantage for teams looking for quick deployment.
- Users report that both products are effective in remote access capabilities, but EV Reach shines with its multi-monitor support and remote device control features, which are particularly beneficial for users managing multiple screens or devices simultaneously.
Pricing
Entry-Level Pricing
EV Reach
No pricing availableLogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Free Trial
EV Reach
Free Trial is available
LogMeIn Resolve
Free Trial is available
Ratings
Meets Requirements
9.0
365
9.0
357
Ease of Use
8.9
370
9.0
358
Ease of Setup
8.5
311
8.9
190
Ease of Admin
8.9
296
8.9
177
Quality of Support
8.9
320
8.7
308
Has the product been a good partner in doing business?
9.0
279
8.7
166
Product Direction (% positive)
9.0
369
8.0
346
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
21
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.3
22
Not enough data
9.1
20
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.4
23
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
134
9.2
81
8.5
130
9.0
78
7.8
114
8.9
64
8.8
129
8.8
69
8.9
123
8.6
68
9.0
132
8.5
71
Maintenance
8.9
132
8.9
71
7.9
110
8.4
49
Communication
8.3
128
8.8
67
6.5
99
8.0
47
6.8
98
8.2
49
7.4
99
8.5
50
Security
8.4
103
8.7
52
8.4
108
8.4
52
Device Support
7.4
106
8.5
59
8.0
111
8.6
57
7.8
111
8.4
59
Performance
8.5
124
8.3
60
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
8
Incident Management
Not enough data
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Reporting
Not enough data
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Access & Usability
Not enough data
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
7
Operating System
Not enough data
9.3
7
Not enough data
8.7
5
Not enough data
8.3
7
Management
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Security
Not enough data
8.6
6
Not enough data
9.3
7
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
6.6
96
Not enough data
Platform
7.3
108
Not enough data
9.0
171
Not enough data
7.7
112
Not enough data
7.6
128
Not enough data
Feature Not Available
Not enough data
Security
7.4
95
Not enough data
7.4
130
Not enough data
Feature Not Available
Not enough data
8.3
129
Not enough data
8.1
115
Not enough data
Agentic AI - Enterprise IT Management
7.3
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
Administration
8.8
188
8.5
79
8.4
165
8.1
71
8.5
176
8.3
76
8.2
132
8.3
75
8.1
132
8.1
71
8.6
167
8.4
76
8.6
160
8.5
81
Platform
7.9
139
8.6
72
6.7
106
8.2
68
8.4
166
8.4
72
9.2
192
8.6
83
Security
7.4
96
7.7
60
8.5
154
8.4
76
8.1
129
8.4
70
Categories
Categories
Shared Categories
EV Reach and LogMeIn Resolve are categorized as Remote Support and Remote Desktop
Unique Categories
EV Reach is categorized as Enterprise IT Management
LogMeIn Resolve is categorized as Endpoint Management, Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, and Service Desk
Reviews
Reviewers' Company Size
EV Reach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.6%
Hospital & Health Care
9.6%
Financial Services
7.0%
Education Management
6.5%
Government Administration
6.0%
Other
56.4%
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.6%
Discussions
How is this product priced?
2 Comments
AP
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
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