G2 reviewers report that Kaseya VSA excels in providing a comprehensive suite of tools, with users praising its "phenomenal" support and the effectiveness of its RMM tools. Many appreciate the "excellent interface" and the ease of use, particularly in training environments.
Users say that EV Reach stands out for its unified endpoint management, which allows for a centralized console that significantly enhances workflow efficiency. Reviewers highlight its ability to run diagnostics and implement fixes without disrupting user experience, which is crucial for maintaining service level agreements.
According to verified reviews, Kaseya VSA has a strong presence in the small business market, with many users finding it effective for their needs. However, some users mention challenges in matching specific workflow requirements, indicating that it may not be as flexible for all use cases.
Reviewers mention that EV Reach is particularly beneficial for organizations with mobile staff, as it provides seamless connectivity and remote control capabilities. This feature is especially appreciated in educational settings, where maintaining communication with students and staff is vital.
G2 reviewers highlight that while Kaseya VSA has a solid overall rating, it faces challenges in areas like ease of setup and administration compared to EV Reach, which users find more intuitive and user-friendly, leading to quicker onboarding and less frustration during implementation.
Users report that both products have their strengths, but EV Reach generally receives higher marks for quality of support and product direction. Reviewers appreciate the consistent updates and improvements, which contribute to a more positive long-term experience with the software.
Pricing
Entry-Level Pricing
EV Reach
No pricing available
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
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