# Octave Reliance (ETQ Reliance) vs SafetyChain Comparison --- ## AI Generated Summary - **G2 reviewers report** that ETQ Reliance QMS excels in overall user satisfaction, reflected in its higher G2 Score of 75.12 compared to SafetyChain's 48.57. This suggests that users find ETQ Reliance to be a more reliable choice for quality management needs. - **Users say** that SafetyChain stands out for its exceptional customer support, with many praising the quick response times and helpfulness of the support team. One user noted, "Your Associates are very quick to respond and they are super helpful," highlighting the strong partnership aspect of the service. - **According to verified reviews** , ETQ Reliance QMS is particularly effective in managing document workflows, with users appreciating its ability to handle document changes and approval routing efficiently. One reviewer mentioned that the automated workflow has significantly alleviated bottlenecks, making it a strong contender for organizations with complex processes. - **Reviewers mention** that SafetyChain provides a user-friendly solution for tracking quality assurance procedures, with one user stating, "The SafetyChain software provides an easy solution for recording, tracking, and observing quality assurance procedures." This ease of use can be a significant advantage for teams looking to streamline their operations. - **Users highlight** that while both products offer solid features, ETQ Reliance QMS has a slight edge in terms of flexibility and integration capabilities, making it easier to adapt to various organizational needs. One user noted the simplicity of adding new users and integrating with Office 365, which can enhance overall productivity. - **G2 reviewers indicate** that SafetyChain's implementation process is generally smooth, with users appreciating the intuitive onboarding experience. This can be a crucial factor for organizations looking to minimize downtime during the transition to a new system. | | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | | **Total Reviews** | 616 | 118 | | **Largest Market Segment** | Enterprise (50.2% of reviews) | Mid-Market (55.6% of reviews) | | **Entry Level Price** | Contact Us | No pricing available | --- ## Top Pros & Cons ### Octave Reliance (ETQ Reliance) Pros: - Ease of Use (44 reviews) - Features (28 reviews) Cons: - Missing Features (14 reviews) - Feature Limitations (13 reviews) ### SafetyChain Pros: - Ease of Use (12 reviews) - Customer Support (9 reviews) Cons: - Data Management Issues (3 reviews) - Learning Difficulty (3 reviews) --- ## Ratings Comparison | Rating | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Meets Requirements** | 8.4 (505 reviews) | 8.2 (107 reviews) | | **Ease of Use** | 7.9 (527 reviews) | 8.0 (110 reviews) | | **Ease of Setup** | 7.5 (438 reviews) | 7.7 (92 reviews) | | **Ease of Admin** | 7.8 (418 reviews) | 8.0 (84 reviews) | | **Quality of Support** | 7.7 (489 reviews) | 9.1 (106 reviews) | | **Has the product been a good partner in doing business?** | 8.1 (411 reviews) | 9.2 (83 reviews) | | **Product Direction (% positive)** | 8.2 (503 reviews) | 9.2 (108 reviews) | --- ## Pricing ### Octave Reliance (ETQ Reliance) #### Entry-Level Pricing Plan: Octave Reliance Core Applications Price: Contact Us Description: Octave Reliance offers a Concurrent User (CCU) platform licensing model. This type of licensing is cost-effective and offers more flexibility over named user licensing. Platform licensing includes a set of core quality applications. Additional applications and services add-ons are also available depending on the needs of the customer. Key Features: - Document Control - Training Management - Audit Management [Learn more about Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) #### Free Trial No ### SafetyChain #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Supplier Relationship Management (SRM) | Product | Score | Reviews | |---|---|---| | **Octave Reliance (ETQ Reliance)** | N/A | N/A | | **SafetyChain** | 7.9/10 | 33 | #### Management | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Approval** | Not enough data | 8.1 (31 reviews) | | **Communication** | Not enough data | 7.6 (31 reviews) | | **Documents** | Not enough data | 8.2 (32 reviews) | #### Performance | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Evaluation** | Not enough data | 8.1 (29 reviews) | | **Selection** | Not enough data | 7.6 (29 reviews) | | **Risk Management** | Not enough data | 7.4 (28 reviews) | #### Supplier Information | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Profiles** | Not enough data | 7.8 (29 reviews) | | **Qualifications** | Not enough data | 8.0 (28 reviews) | | **History** | Not enough data | 8.1 (30 reviews) | ### Medical QMS | Product | Score | Reviews | |---|---|---| | **Octave Reliance (ETQ Reliance)** | 8.0/10 | 75 | | **SafetyChain** | N/A | N/A | #### Quality Management | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Design Controls** | 8.1 (55 reviews) | Not enough data | | **Audit Management** | 7.9 (56 reviews) | Not enough data | | **Supplier Network Management** | 7.7 (53 reviews) | Not enough data | | **Risk Management** | 8.0 (47 reviews) | Not enough data | #### Quality System | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Analytics & Reporting** | 7.3 (54 reviews) | Not enough data | | **Real-time Collaboration** | 7.7 (52 reviews) | Not enough data | | **Document Control** | 8.7 (66 reviews) | Not enough data | | **Quality Processes** | 8.3 (62 reviews) | Not enough data | ### Environmental Health and Safety | Product | Score | Reviews | |---|---|---| | **Octave Reliance (ETQ Reliance)** | 8.2/10 | 93 | | **SafetyChain** | N/A | N/A | #### Health & Safety | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Job Hazards** | 8.3 (54 reviews) | Not enough data | | **Ergonomics** | 7.8 (48 reviews) | Not enough data | | **Training** | 7.9 (63 reviews) | Not enough data | #### Platform | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Integration** | 7.8 (54 reviews) | Not enough data | | **Security & Privacy** | 8.4 (58 reviews) | Not enough data | | **Mobile Access** | 7.1 (47 reviews) | Not enough data | | **Flexibility** | 7.9 (63 reviews) | Not enough data | | **Data Security** | 9.0 (5 reviews) | Not enough data | #### Environment | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Monitoring** | 8.1 (54 reviews) | Not enough data | | **Waste** | 7.6 (46 reviews) | Not enough data | | **Chemical Management** | 7.3 (45 reviews) | Not enough data | #### Services | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Implementation** | 8.3 (62 reviews) | Not enough data | | **Training & Learning** | 8.2 (59 reviews) | Not enough data | | **Customer Support** | 8.1 (61 reviews) | Not enough data | | **Professional Services** | 8.4 (57 reviews) | Not enough data | #### Audit & Inspections | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Templates** | 8.5 (71 reviews) | Not enough data | | **Workflows** | 8.8 (79 reviews) | Not enough data | | **Corrective Actions** | 8.7 (79 reviews) | Not enough data | #### Text Summarization | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Text Generation** | Feature Not Available | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Risk Management | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Assessments** | 7.9 (53 reviews) | Not enough data | | **Operational Risk** | 8.0 (50 reviews) | Not enough data | | **Supplier Evaluation** | 7.9 (48 reviews) | Not enough data | #### Data Security | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Data Security** | 9.0 (5 reviews) | Not enough data | #### Reporting & Analytics | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Injury & Ilness** | 8.2 (58 reviews) | Not enough data | | **Sustainability** | 7.8 (44 reviews) | Not enough data | | **Near Miss** | 8.2 (53 reviews) | Not enough data | | **Performance** | 8.2 (53 reviews) | Not enough data | #### Compliance | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Standards & Regulations** | 8.5 (46 reviews) | Not enough data | | **Permits** | 8.1 (45 reviews) | Not enough data | | **Certifications** | 8.4 (44 reviews) | Not enough data | #### Generative AI - Environmental Health and Safety | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Text Generation** | Feature Not Available | Not enough data | | **Text Summarization** | Not enough data | Not enough data | ### Occupational Health and Safety (OHS) | Product | Score | Reviews | |---|---|---| | **Octave Reliance (ETQ Reliance)** | N/A | N/A | | **SafetyChain** | 6.3/10 | 5 | #### Safety | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Job Hazards** | Not enough data | Feature Not Available | | **Drills** | Not enough data | 5.0 (5 reviews) | | **Claim Management** | Not enough data | Feature Not Available | #### Health | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Medical Records** | Not enough data | Feature Not Available | | **Ergonomics** | Not enough data | Feature Not Available | | **Programs** | Not enough data | Feature Not Available | | **Industrial Hygiene** | Not enough data | Not enough data | #### Audit and Inspections | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Templates** | Not enough data | 6.7 (5 reviews) | | **Workflows** | Not enough data | 7.3 (5 reviews) | | **Corrective Actions** | Not enough data | 7.7 (5 reviews) | #### Training | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Content** | Not enough data | Not enough data | | **Certifications** | Not enough data | Feature Not Available | | **Best Practices** | Not enough data | 5.0 (5 reviews) | #### Reporting | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **OSHA** | Not enough data | Feature Not Available | | **Root Cause Analysis** | Not enough data | 6.3 (5 reviews) | | **Nonconformance** | Not enough data | Not enough data | #### Artificial Intelligence | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Heat maps** | Not enough data | Feature Not Available | | **NLP Insights** | Not enough data | Feature Not Available | | **Internet of Things (IoT)** | Not enough data | Feature Not Available | | **Video analysis** | Not enough data | Feature Not Available | | **Predictive** | Not enough data | Feature Not Available | | **Monitoring** | Not enough data | Feature Not Available | ### Quality Management (QMS) | Product | Score | Reviews | |---|---|---| | **Octave Reliance (ETQ Reliance)** | 7.9/10 | 355 | | **SafetyChain** | 8.0/10 | 68 | #### Nonconformance | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Conformance Records** | 8.3 (243 reviews) ✓ Verified | 8.3 (63 reviews) | | **CAPA** | 8.5 (300 reviews) ✓ Verified | 7.7 (55 reviews) | | **Change Management** | 8.2 (265 reviews) ✓ Verified | 7.5 (54 reviews) | #### Quality system | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Document Control** | 8.8 (304 reviews) ✓ Verified | 8.1 (59 reviews) | | **Collaboration** | 8.0 (212 reviews) ✓ Verified | Feature Not Available | | **Analytics and Reports** | 7.0 (235 reviews) ✓ Verified | 8.0 (63 reviews) | #### Risk Management | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Assessments** | 7.8 (196 reviews) ✓ Verified | 7.6 (55 reviews) | | **Operational Risk** | 7.7 (169 reviews) ✓ Verified | 7.5 (51 reviews) | | **Supplier Evaluation** | 8.0 (188 reviews) ✓ Verified | 7.3 (53 reviews) | #### Inspection Management | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Templates** | 7.9 (220 reviews) ✓ Verified | 8.0 (54 reviews) | | **Workflows** | 8.5 (268 reviews) ✓ Verified | 8.1 (56 reviews) | | **Corrective Actions** | 8.4 (258 reviews) ✓ Verified | 8.0 (61 reviews) | #### Compliance | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Standards & Regulations** | 8.0 (175 reviews) ✓ Verified | Feature Not Available | | **Permits** | 7.3 (156 reviews) ✓ Verified | Feature Not Available | | **Certifications** | 7.7 (168 reviews) ✓ Verified | 7.7 (48 reviews) | #### Platform | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Integration** | 7.6 (232 reviews) ✓ Verified | 7.7 (52 reviews) | | **Security & Privacy** | 8.4 (247 reviews) ✓ Verified | 8.6 (52 reviews) | | **Mobile Access** | 6.6 (181 reviews) ✓ Verified | 8.4 (64 reviews) | | **Flexibility** | 7.9 (266 reviews) ✓ Verified | 8.6 (60 reviews) | #### Services | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Implementation** | 8.0 (272 reviews) ✓ Verified | 8.2 (60 reviews) | | **Training & Learning** | 7.9 (278 reviews) ✓ Verified | 8.0 (60 reviews) | | **Customer Support** | 7.8 (282 reviews) ✓ Verified | 8.9 (60 reviews) | | **Professional Services** | 8.0 (259 reviews) ✓ Verified | 8.6 (56 reviews) | ### Food Traceability | Product | Score | Reviews | |---|---|---| | **Octave Reliance (ETQ Reliance)** | N/A | N/A | | **SafetyChain** | 8.1/10 | 36 | #### Supply Chain | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Supplier Management** | Not enough data | 8.1 (34 reviews) | | **Incident Reporting** | Not enough data | 8.0 (33 reviews) | | **Document Management** | Not enough data | 8.4 (35 reviews) | #### Compliance Management | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **CCP Monitoring** | Not enough data | 9.0 (34 reviews) | | **Lot Tracking** | Not enough data | 8.7 (33 reviews) | | **Safety Plans** | Not enough data | 8.0 (31 reviews) | | **Visualization Tools** | Not enough data | 8.3 (34 reviews) | #### Traceability | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Barcoding** | Not enough data | 7.2 (29 reviews) | | **Custom Workflows** | Not enough data | 7.8 (33 reviews) | | **Food Labels** | Not enough data | Feature Not Available | | **Recall Messaging** | Not enough data | Feature Not Available | #### Platform | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Incident Reporting** | Not enough data | 8.0 (33 reviews) | | **Integrations** | Not enough data | 7.9 (30 reviews) | | **Recipe Management** | Not enough data | Feature Not Available | ### Sustainability Management | Product | Score | Reviews | |---|---|---| | **Octave Reliance (ETQ Reliance)** | 7.9/10 | 45 | | **SafetyChain** | N/A | N/A | #### Resource Management | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Thresholding** | 7.2 (27 reviews) | Not enough data | | **Emissions Monitoring** | 7.3 (31 reviews) | Not enough data | | **Sample Tracking** | 7.6 (30 reviews) | Not enough data | #### Compliance Management | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Inspections** | 8.4 (32 reviews) | Not enough data | | **Audit Trail** | 8.9 (39 reviews) | Not enough data | | **Compliance Plans** | 8.5 (32 reviews) | Not enough data | | **Site Maps** | 7.2 (30 reviews) | Not enough data | #### Administrative | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Dashboards and KPIs** | 7.7 (35 reviews) | Not enough data | | **Reporting ** | 8.0 (35 reviews) | Not enough data | | **Device Integration** | 7.8 (35 reviews) | Not enough data | ### Food Safety Management | Product | Score | Reviews | |---|---|---| | **Octave Reliance (ETQ Reliance)** | N/A | N/A | | **SafetyChain** | 7.9/10 | 74 | #### Supply Chain | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Supplier Management** | Not enough data | 7.6 (58 reviews) | | **Incident Reporting** | Not enough data | 7.8 (62 reviews) | #### Platform | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Alerts** | Not enough data | 8.0 (69 reviews) | | **Documentation** | Not enough data | 8.5 (71 reviews) | | **Financial Management** | Not enough data | Feature Not Available | | **Dashboards** | Not enough data | 7.9 (67 reviews) | | **Reporting** | Not enough data | 7.9 (69 reviews) | | **Integrations** | Not enough data | 7.4 (56 reviews) | | **Safety Checklist** | Not enough data | 8.1 (60 reviews) | #### Compliance Management | Feature | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Visualization Tools** | Not enough data | 8.1 (63 reviews) | | **HACCP Analysis** | Not enough data | 7.9 (56 reviews) | | **Safety Plans** | Not enough data | 7.7 (54 reviews) | | **Secure Communications** | Not enough data | 8.4 (55 reviews) | --- ## Categories **Shared Categories (1):** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) **Unique to Octave Reliance (ETQ Reliance) (3):** [Medical Quality Management Systems (QMS)](https://www.g2.com/categories/medical-qms), [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety), [Sustainability Management Software](https://www.g2.com/categories/sustainability-management) **Unique to SafetyChain (4):** [Food Safety Management Software](https://www.g2.com/categories/food-safety-management), [Occupational Health and Safety (OHS) Software](https://www.g2.com/categories/occupational-health-and-safety-ohs), [Supplier Relationship Management (SRM) Software](https://www.g2.com/categories/supplier-relationship-management-srm), [Food Traceability Software](https://www.g2.com/categories/food-traceability) --- ## Reviewer Demographics ### By Company Size | Segment | Octave Reliance (ETQ Reliance) | SafetyChain | |---|---|---| | **Small-Business** | 7.7% | 13.7% | | **Mid-Market** | 42.1% | 55.6% | | **Enterprise** | 50.2% | 30.8% | ### By Industry #### Octave Reliance (ETQ Reliance) - **Medical Devices:** 21.9% - **Pharmaceuticals:** 5.9% - **Automotive:** 5.3% - **Manufacturing:** 4.9% - **Chemicals:** 4.9% - **Food & Beverages:** 4.2% - **Biotechnology:** 4.1% - **Food Production:** 4.1% - **Electrical/Electronic Manufacturing:** 3.6% - **Consumer Goods:** 3.4% - **Other:** 37.8% #### SafetyChain - **Food Production:** 59.8% - **Food & Beverages:** 21.4% - **Manufacturing:** 7.7% - **Medical Devices:** 2.6% - **Logistics and Supply Chain:** 1.7% - **Accounting:** 1.7% - **Retail:** 0.9% - **Renewables & Environment:** 0.9% - **Mechanical or Industrial Engineering:** 0.9% - **Fishery:** 0.9% - **Other:** 1.7% --- ## Alternatives ### Alternatives to Octave Reliance (ETQ Reliance) - [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (773 reviews) - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (523 reviews) - [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) — 4.2/5 stars (451 reviews) - [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (411 reviews) - [TrackWise](https://www.g2.com/products/honeywell-trackwise/reviews) — 4.3/5 stars (48 reviews) - [Intellect](https://www.g2.com/products/intellect/reviews) — 4.6/5 stars (94 reviews) - [EASE](https://www.g2.com/products/ease-inc-ease/reviews) — 4.6/5 stars (230 reviews) - [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews) — 4.6/5 stars (264 reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews) - [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (484 reviews) ### Alternatives to SafetyChain - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (523 reviews) - [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (578 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (792 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1059 reviews) - [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (773 reviews) - [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) — 4.2/5 stars (451 reviews) - [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (484 reviews) - [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (411 reviews) --- ## Top Discussions ### Octave Reliance (ETQ Reliance) - Title: [attachment limits](https://www.g2.com/discussions/25093-attachment-limits) — 3 comments, 2 upvotes > **Top comment:** "I have attached multiple types of documents. Word, Excel, Visio, PowerPoint, JPEG and many others. We have several very large documents and have not had..." - Title: [What is Qualio?](https://www.g2.com/discussions/etq-reliance-qms-what-is-qualio) — 2 comments > **Top comment:** "Qualio is QMS software, more designed towards health care and regulatory industry. It is competitor to ETQ in this life science space. ETQ provides solutions..." - Title: [How does one get the system elements updated to include ISO 13485:2016 and EU MDR 2017/745?](https://www.g2.com/discussions/33189-how-does-one-get-the-system-elements-updated-to-include-iso-13485-2016-and-eu-mdr-2017-745) — 2 comments > **Top comment:** "The System Elements field is based off the Master Keyword List "ISO Elements". We have expanded ours to include other regulation standards including or..." - Title: ["How do i update closed document using webservices?"](https://www.g2.com/discussions/27381-how-do-i-update-closed-document-using-webservices) — 2 comments > **Top comment:** "Sounds like you are running an older version of the software we are using so I cannot answer #1. #2 The software is working as designed. The best way to..." - Title: [Reliance Error Message](https://www.g2.com/discussions/27288-reliance-error-message) — 2 comments, 1 upvote > **Top comment:** "Decision trees are in the administration center, there is one OOB decision tree used for Change management. Check the configuration there. Hope this helps" ### SafetyChain No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/octave-reliance-etq-reliance-vs-safetychain)