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At a Glance
Market Segments
Enterprise (38.1% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
No pricing available
$49.00
Ethnio
Star Rating
(30)4.5 out of 5
Market Segments
Enterprise (38.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about EthnioUser Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ethnio excels in its "Survey Builder" feature, scoring 8.6, which allows for a more intuitive creation of surveys compared to User Interviews, which, while still strong, has a slightly lower score in this area.
- Reviewers mention that User Interviews shines in "Ease of Use" with a score of 9.2, making it more user-friendly for those new to survey tools, while Ethnio's score of 7.5 indicates a steeper learning curve.
- G2 users highlight that Ethnio's "Participant Selection" feature, particularly its "Recruitment Pool" scoring 8.3, provides a robust way to target specific demographics, whereas User Interviews has lower scores in participant selection methods.
- Users on G2 report that User Interviews offers superior "Survey Insights" with a reporting and analytics score of 8.7, which is crucial for data-driven decisions, while Ethnio's analytics score of 6.9 suggests it may lack depth in this area.
- Reviewers say that Ethnio's "Quality of Support" is commendable with a score of 9.1, indicating responsive customer service, while User Interviews, although still strong at 9.2, does not significantly outshine Ethnio in this regard.
- Users report that Ethnio's "Generative AI" capabilities, particularly in "AI Text Summarization," are lacking with a score of 5.3, which may be a drawback for those looking for advanced AI features, while User Interviews does not offer this feature at all.
Pricing
Entry-Level Pricing
Ethnio
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Ethnio
Free Trial is available
User Interviews
Free Trial is available
Ratings
Meets Requirements
8.9
17
8.9
573
Ease of Use
8.1
27
9.0
592
Ease of Setup
9.0
5
8.6
209
Ease of Admin
9.0
5
9.0
114
Quality of Support
9.2
18
9.1
527
Has the product been a good partner in doing business?
9.0
5
9.1
114
Product Direction (% positive)
9.3
17
9.3
588
Features by Category
User Response Methods
Not enough data
7.5
225
|
Verified
Not enough data
6.2
195
Not enough data
8.2
224
Not enough data
5.9
192
Not enough data
6.6
203
Participant Selection
Not enough data
6.9
197
Not enough data
4.9
48
Not enough data
6.0
188
Not enough data
8.1
217
|
Verified
Insights
Not enough data
6.7
189
|
Verified
Not enough data
6.9
198
|
Verified
Not enough data
6.8
197
|
Verified
Generative AI
Not enough data
5.0
75
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.3
180
Not enough data
8.5
227
Not enough data
8.2
171
Not enough data
8.6
189
Survey Customization
Not enough data
7.7
161
Not enough data
8.0
162
Not enough data
7.9
166
Not enough data
Feature Not Available
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Categories
Categories
Shared Categories
Ethnio and User Interviews are categorized as User Research
Unique Categories
Ethnio is categorized as Experience Management
User Interviews is categorized as Survey
Reviews
Reviewers' Company Size
Ethnio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Research
13.3%
Market Research
13.3%
Internet
13.3%
Computer Software
10.0%
Leisure, Travel & Tourism
6.7%
Other
43.3%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Alternatives
Discussions
What is Ethnio used for?
1 Comment
Official Response from Ethnio
Ethnio is a user research CRM that does these things:
🎯 Intercept people via web or app intercepts (iOS or Android)
🔗 Screener and study links you email...Read more
Ethnio has no more discussions with answers
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is Amazon credit the main form of payment?
1 Comment
UM
We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)Read more
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