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At a Glance
Market Segments
Small-Business (63.4% of reviews)
Small-Business (44.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Essentials
Star Rating
(41)4.0 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EssentialsathenaOne
Star Rating
(111)3.4 out of 5
Market Segments
Small-Business (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about athenaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Essentials" excels in Workflow Management for Health Care Credentialing, scoring 9.0, which reviewers mention significantly streamlines their processes compared to "athenaOne," which has a lower score in this area.
- Reviewers mention that "athenaOne" offers superior Electronic Submissions in Healthcare Claims Management, with a score of 9.2, while "Essentials" trails slightly at 8.5, indicating a more efficient submission process for users of "athenaOne."
- G2 users highlight that "Essentials" shines in Compliance for Revenue Cycle Management (RCM) with a score of 8.6, but "athenaOne" surpasses it with a score of 9.1, suggesting that "athenaOne" provides more robust compliance features that users find essential.
- Users on G2 report that "Essentials" has a strong Claims Data Automation feature, scoring 8.5, but "athenaOne" is noted for its slightly better performance at 8.7, indicating a more reliable automation process for claims.
- Reviewers mention that "Essentials" has a notable advantage in Patient Data Security, scoring 9.3, which users say is critical for maintaining patient confidentiality, while "athenaOne" scores 8.9, showing it still meets security needs but not as robustly.
- Users say that "athenaOne" provides better integration capabilities, particularly in EHR Integration, with a score of 9.0 compared to "Essentials," which lacks specific mention in this area, indicating a potential gap for users needing seamless EHR connectivity.
Pricing
Entry-Level Pricing
Essentials
No pricing availableathenaOne
No pricing availableFree Trial
Essentials
Free Trial is available
athenaOne
No trial information availableRatings
Meets Requirements
8.1
31
7.8
86
Ease of Use
8.2
31
7.4
86
Ease of Setup
5.9
9
6.1
27
Ease of Admin
7.0
9
7.0
21
Quality of Support
7.6
26
7.2
81
Has the product been a good partner in doing business?
7.2
9
7.3
21
Product Direction (% positive)
7.2
29
6.4
82
Features by Category
Workflow Automation
7.5
6
Not enough data
7.8
6
Not enough data
7.4
7
Not enough data
7.9
8
Not enough data
Compliance
8.6
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
Verification
8.3
8
Not enough data
8.1
8
Not enough data
7.8
6
Not enough data
Document Management
7.5
6
Not enough data
7.4
7
Not enough data
8.3
7
Not enough data
Data Management
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
8.3
6
Administrative
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
9.2
6
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Population Health Management
Not enough data
Not enough data
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
8.0
16
Administrative
Not enough data
7.7
13
Not enough data
8.1
12
Not enough data
8.2
13
Not enough data
8.0
11
Not enough data
7.4
12
Processes
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
8.6
13
Clinical
7.6
7
8.9
11
6.9
6
8.9
12
7.3
5
9.0
12
Financial
Not enough data
9.0
12
7.3
5
8.5
12
7.8
6
8.3
12
Efficiency
8.5
10
8.8
11
8.5
9
9.2
11
8.8
8
9.2
10
8.7
9
8.3
11
Accuracy
8.5
8
8.5
12
9.3
9
9.0
12
9.0
8
8.8
11
Data Collection
Not enough data
7.8
6
Not enough data
6.7
6
Not enough data
7.8
6
Not enough data
7.2
6
Clinical Workflow Management
Not enough data
8.6
21
Not enough data
8.1
18
Not enough data
7.5
19
Not enough data
7.9
21
Patient Health Information Management
Not enough data
8.8
21
Not enough data
7.7
19
Not enough data
8.0
20
Agentic AI - EHR
Not enough data
Not enough data
Network Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Essentials and athenaOne are categorized as Revenue Cycle Management and Healthcare Claims Management
Unique Categories
Essentials is categorized as Health Care Credentialing and Provider Data Management (PDM)
Reviews
Reviewers' Company Size
Essentials
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
athenaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
46.3%
Hospital & Health Care
36.6%
Health, Wellness and Fitness
7.3%
Mental Health Care
4.9%
Marketing and Advertising
2.4%
Other
2.4%
Hospital & Health Care
54.5%
Medical Practice
28.2%
Health, Wellness and Fitness
5.5%
Information Technology and Services
1.8%
Individual & Family Services
1.8%
Other
8.2%
Alternatives
Discussions
What insurances use availity?
2 Comments
AB
Anthem, Ambetter, Amerigroup, Humana, Florida Blue, BCBS, BEacon, Blue Medicare Advantage, Asuris, Bright Healthcare, Peachstate, Primera, healthscope, MagellanRead more
What is availity used for?
1 Comment
JL
With Essentials, you can check eligibility, submit and receive auths and referrals, submit claims, get claim status and receive electronic remittances for...Read more
How much does it cost to use availity?
1 Comment
JL
Availity Essentials is free for providers to use.
With Essentials, you can check eligibility, submit and receive auths and referrals, submit claims, get...Read more
Is Athena a clearinghouse?
1 Comment
KA
Athena is not a clearing house. Athena is a billing software. Read more
athenaOne has no more discussions with answers
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