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Compare Esri ArcGIS and Salesforce Maps 
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At a Glance
Market Segments
Mid-Market (38.4% of reviews)
Not enough data
Entry-Level Pricing
$$$ per year/per user
No pricing available
Esri ArcGIS
Star Rating
(534)4.5 out of 5
Market Segments
Mid-Market (38.4% of reviews)
Entry-Level Pricing
$$$ per year/per user
Browse all 2 pricing plansSalesforce Maps
Star Rating
(0)0.0 out of 5
Market Segments
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Salesforce MapsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Maps excels in ease of use with a score of 8.1, making it more user-friendly for sales teams compared to Esri ArcGIS, which has a lower score of 7.3. Reviewers mention that the intuitive interface of Salesforce Maps allows for quicker onboarding and adoption.
- Reviewers mention that Esri ArcGIS shines in data visualization capabilities, scoring 9.0 compared to Salesforce Maps' 8.3. Users on G2 highlight the advanced mapping features and the ability to create detailed visual representations of data, which are crucial for geographic analysis.
- G2 users report that Salesforce Maps has a strong performance in territory mapping with a score of 8.2, while Esri ArcGIS lacks in this area, scoring lower. Reviewers say that the custom territory mapping feature in Salesforce Maps helps sales teams optimize their strategies effectively.
- Users say that Esri ArcGIS outperforms Salesforce Maps in data capture and manipulation, scoring 9.0 in both areas compared to Salesforce Maps' 7.0 and 7.4 respectively. Reviewers mention that the robust data management tools in Esri ArcGIS allow for more comprehensive analysis and integration of various data sources.
- Reviewers mention that Salesforce Maps provides better support quality with a score of 8.8, compared to Esri ArcGIS's 8.1. Users on G2 appreciate the responsive customer service and resources available for troubleshooting and guidance.
- Users report that Esri ArcGIS excels in spatial analysis, scoring 9.3, while Salesforce Maps scores 8.2. Reviewers highlight the advanced analytical tools in Esri ArcGIS that allow for in-depth geographic insights, making it a preferred choice for users focused on spatial data analysis.
Pricing
Entry-Level Pricing
Esri ArcGIS
ArcGIS Online Subscription Plan Information
$$$
per year/per user
- Plans are renewed on a yearly basis.
- Technical Support is included as part of the subscription.
- Service credits are consumed when you use certain services in Esri's cloud, such as geocoding, hosted feature or tile services, or spatial analysis.
Salesforce Maps
No pricing availableFree Trial
Esri ArcGIS
Free Trial is available
Salesforce Maps
No trial information availableRatings
Meets Requirements
8.8
442
Not enough data
Ease of Use
7.3
443
Not enough data
Ease of Setup
7.4
132
Not enough data
Ease of Admin
7.5
125
Not enough data
Quality of Support
8.1
409
Not enough data
Has the product been a good partner in doing business?
8.3
119
Not enough data
Product Direction (% positive)
8.4
426
Not enough data
Features by Category
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
9.0
122
Not enough data
8.7
129
Not enough data
9.0
130
Not enough data
9.0
134
Not enough data
Map Creation
8.7
112
Not enough data
8.9
119
Not enough data
9.0
132
Not enough data
8.8
129
Not enough data
Analysis
9.2
127
Not enough data
8.5
110
Not enough data
7.9
72
Not enough data
Cartography
9.1
57
Not enough data
9.3
53
Not enough data
9.0
54
Not enough data
9.3
55
Not enough data
Analysis
8.4
48
Not enough data
8.8
52
Not enough data
9.3
53
Not enough data
8.7
37
Not enough data
Reporting
8.4
49
Not enough data
8.4
34
Not enough data
8.2
37
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation and Forms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Esri ArcGIS and Salesforce Maps are categorized as GIS and Location Intelligence
Unique Categories
Esri ArcGIS has no unique categories
Reviews
Reviewers' Company Size
Esri ArcGIS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Maps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
15.5%
Higher Education
9.6%
Environmental Services
9.6%
Civil Engineering
9.4%
Utilities
6.3%
Other
49.6%
‐
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Other
0%
Discussions
Where can I learn more about the technical details of ArcGIS Pro?
2 Comments
Official Response from Esri ArcGIS
Please visit: http://pro.arcgis.com/en/pro-app/ for more technical information on ArcGIS Pro.Read more
what is price of the software
2 Comments
MG
This depends on the product you would like to purchase. For more information please refer to this product page....Read more
Where can I learn more about options for software developers?
1 Comment
Official Response from Esri ArcGIS
Please visit: https://developers.arcgis.com/ for information about the software development tools that Esri has to offer. Read more
Salesforce Maps has no discussions with answers
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