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# Esri ArcGIS vs OpenStreetMap Comparison - What are their main differences?

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Esri ArcGISOpenStreetMap[+ Add Product](#)

Reviews

**Esri ArcGIS** [

4.5/5(540)

](https://www.g2.com/products/esri-arcgis/reviews#reviews)

**OpenStreetMap** [

3.9/5(19)

](https://www.g2.com/products/openstreetmap/reviews#reviews)

Pricing

**Esri ArcGIS**
Free Trial

**$$$** per year/per user · ArcGIS Online Subscription Plan Information

**OpenStreetMap**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Esri ArcGIS**
4 months

Based on 5 responses

**OpenStreetMap**
Not enough reviews yet

Return on Investment

**Esri ArcGIS**
14 months

Based on 6 responses

**OpenStreetMap**
Not enough reviews yet

Perceived Cost

**Esri ArcGIS**
$$$$$

**OpenStreetMap**
Not enough reviews yet

Average Discount

**Esri ArcGIS**
14%

**OpenStreetMap**
Not enough reviews yet

Pros & Cons

**Esri ArcGIS**
[
Ease of Use (3)
](https://www.g2.com/products/esri-arcgis/reviews?filters%5Bsentiment_snippet%5D=1592894&qs=pros-and-cons#reviews)[
3D Visualization (2)
](https://www.g2.com/products/esri-arcgis/reviews?filters%5Bsentiment_snippet%5D=1592795&qs=pros-and-cons#reviews)[
Data Management (2)
](https://www.g2.com/products/esri-arcgis/reviews?filters%5Bsentiment_snippet%5D=2248420&qs=pros-and-cons#reviews)[
High Cost (2)
](https://www.g2.com/products/esri-arcgis/reviews?filters%5Bsentiment_snippet%5D=1593071&qs=pros-and-cons#reviews)

**OpenStreetMap**
[
Easy Integration (1)
](https://www.g2.com/products/openstreetmap/reviews?filters%5Bsentiment_snippet%5D=1990798&qs=pros-and-cons#reviews)[
Free Access (1)
](https://www.g2.com/products/openstreetmap/reviews?filters%5Bsentiment_snippet%5D=1990796&qs=pros-and-cons#reviews)

Integrations

**Esri ArcGIS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d9a09f76a7f8a459cd2e26434ddc0c3/fme-platform.png "Product Avatar Image")

FME Platform

](https://www.g2.com/products/fme-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_242ea9ef146ec0359ea99dbaedc5e26a/revit.png "Product Avatar Image")

Revit

](https://www.g2.com/products/revit/reviews)[
View all
](https://www.g2.com/products/esri-arcgis/integrations)

**OpenStreetMap**
Not enough data

Screenshots

**Esri ArcGIS**
 ![Esri ArcGIS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/28238/uploads_2F69a55f9a-2dbc-416f-af96-72bbb975716b_2Fmain-planning-device.png)

**OpenStreetMap**
No screenshot available

Ratings

Meets Requirements

**Esri ArcGIS**

8.8

8.8447

**OpenStreetMap**

8.9

8.914

Ease of Use

**Esri ArcGIS**

7.3

7.3448

**OpenStreetMap**

8.5

8.514

Ease of Setup

**Esri ArcGIS**

7.4

7.4137

**OpenStreetMap**
Not enough data

Ease of Admin

**Esri ArcGIS**

7.6

7.6127

**OpenStreetMap**
Not enough data

Quality of Support

**Esri ArcGIS**

8.1

8.1414

**OpenStreetMap**

7.9

7.911

Has the product been a good partner in doing business?

**Esri ArcGIS**

8.3

8.3121

**OpenStreetMap**
Not enough data

Product Direction (% positive)

**Esri ArcGIS**

8.4

8.4431

**OpenStreetMap**

7.5

7.514

Features

GIS[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

8.8

155

7.8

14

Data Management

Data Capture

9.0(won by 1.3)

125

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

11

Data Storage

8.7(won by 0.9)

132

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

10

Data Manipulation

9.0(won by 1.5)

133

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

10

Data Visualization

9.1(won by 0.6)

139

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

12

Data Capture and Transfer

Not enough data

Not enough data

Map Creation

Geocoding

8.7

115

8.9(won by 0.2)

12

Buffer Zone Query

8.9(won by 0.9)

122

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

9

Overlaying

9.0(won by 0.5)

136

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

12

Publishing

8.8(won by 1.4)

131

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

12

Analysis

Spatial Analysis

9.2(won by 1.4)

131

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

9

Reporting 

8.5(won by 2.0)

112

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.5

10

Real-Time Streaming 

8.0(won by 0.6)

74

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

7

Trend Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Additional Functionality

Monitoring

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Map Creation

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Internet Mapping

Not enough data

Not enough data

API

Not enough data

Not enough data

Map Sharing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Image Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Labeling

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Census Data Integration

Not enough data

Not enough data

3D Imaging

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Location Intelligence[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

8.8

64

Not enough data

Cartography

Geographic Maps

9.1(won by default)

58

Not enough data

Vector Mapping 

9.3(won by default)

54

Not enough data

Data Visualization

9.0(won by default)

55

Not enough data

Overlaying

9.3(won by default)

56

Not enough data

Data Mapping

Not enough data

Not enough data

Analysis

Predictive Analytics

8.5(won by default)

49

Not enough data

Distance Analysis 

8.8(won by default)

53

Not enough data

Spatial Analysis

9.3(won by default)

54

Not enough data

Data Stream

8.8(won by default)

38

Not enough data

Demographic Data

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Trade Area Analysis

Not enough data

Not enough data

Reporting

Data Transformation

8.4(won by default)

50

Not enough data

WYSIWYG Design

8.4(won by default)

35

Not enough data

API Integrations

8.3(won by default)

38

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Geocoding

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Database Support

Not enough data

Not enough data

2D/3D Designing

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geofencing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

CAD Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Show 1 feature category with incomplete data

Business Intelligence[Hide 85 FeaturesShow 85 Features](javascript:void(0);)

Not enough data

Not enough data

Reports

Reports Interface

Not enough data

Not enough data

Steps to Answer

Not enough data

Not enough data

Graphs and Charts

Not enough data

Not enough data

Score Cards

Not enough data

Not enough data

Dashboards

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Marketing Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Self Service 

Calculated Fields

Not enough data

Not enough data

Data Column Filtering

Not enough data

Not enough data

Data Discovery

Not enough data

Not enough data

Search

Not enough data

Not enough data

Collaboration / Workflow

Not enough data

Not enough data

Automodeling

Not enough data

Not enough data

Natural Language Search

Not enough data

Not enough data

Visual Discovery

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Advanced Analytics

Predictive Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Big Data Services

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Building Reports

Data Transformation

Not enough data

Not enough data

Data Modeling

Not enough data

Not enough data

WYSIWYG Report Design

Not enough data

Not enough data

Integration APIs

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Mobile User Support

Not enough data

Not enough data

Customization 

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Sandbox / Test Environments

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Breadth of Partner Applications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Additional Functionality

Customizable Branding

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Publishing/Sharing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Self Service Data Preparation

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Profitability Analysis

Not enough data

Not enough data

OLAP

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Data Mining

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Ad hoc Query

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Esri ArcGIS](https://images.g2crowd.com/uploads/product/hd_favicon/1530900667/esri-arcgis.svg "Esri ArcGIS")](https://www.g2.com/products/esri-arcgis/reviews)

Esri ArcGIS

Small-Business(50 or fewer emp.)

30.6%

Mid-Market(51-1000 emp.)

38.2%

Enterprise(\> 1000 emp.)

31.2%

[![OpenStreetMap](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7d3aabd19d076254192f36d2df597308/openstreetmap.png "OpenStreetMap")](https://www.g2.com/products/openstreetmap/reviews)

OpenStreetMap

Small-Business(50 or fewer emp.)

50.0%

Mid-Market(51-1000 emp.)

16.7%

Enterprise(\> 1000 emp.)

33.3%

Small-Business

(50 or fewer emp.)

30.6%

50.0%

Mid-Market

(51-1000 emp.)

38.2%

16.7%

Enterprise

(\> 1000 emp.)

31.2%

33.3%

Reviewers' Industry

[![Esri ArcGIS](https://images.g2crowd.com/uploads/product/hd_favicon/1530900667/esri-arcgis.svg "Esri ArcGIS")](https://www.g2.com/products/esri-arcgis/reviews)
Esri ArcGIS

Government Administration

15.3%

Environmental Services

9.5%

Higher Education

9.5%

Civil Engineering

9.3%

Utilities

6.2%

Other

50.1%

[![OpenStreetMap](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7d3aabd19d076254192f36d2df597308/openstreetmap.png "OpenStreetMap")](https://www.g2.com/products/openstreetmap/reviews)
OpenStreetMap

Computer Software

11.1%

Accounting

5.6%

Apparel & Fashion

5.6%

Civil Engineering

5.6%

Computer Games

5.6%

Other

66.7%

FAQs

## Esri ArcGIS vs OpenStreetMap FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Esri ArcGIS vs OpenStreetMap?

Esri ArcGIS stands out for its higher reviewer satisfaction, broader feature set, and stronger support, while OpenStreetMap is favored for its free access and ease of use.

| [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) | [OpenStreetMap](https://www.g2.com/products/openstreetmap/reviews) |
| --- | --- |
| 4.5/5 (540 reviews) | 3.9/5 (19 reviews) |
| — | — |
| 7.4 | — |
| 8.1 | 7.9 |
| Ease of Use (3 all-time mentions) | Free Access (recent reviews) |

### How do the pricing models of Esri ArcGIS and OpenStreetMap compare?

OpenStreetMap is considered the stronger value due to its free access, while Esri ArcGIS is frequently cited as expensive for small businesses.

- **Esri ArcGIS:** In recent reviews, many cite high licensing costs and additional fees for extensions as a drawback, especially for small companies.
- **OpenStreetMap:** Reviewers consistently highlight its free and open-source model as a major advantage.
- **Switching reason:** Several reviewers mention choosing OpenStreetMap to avoid the high costs associated with Esri ArcGIS.

### What are the best alternatives to Esri ArcGIS and OpenStreetMap?

The top three alternatives to Esri ArcGIS and OpenStreetMap are Maptitude, MapInfo Pro, and Mapbox.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) | 4.5/5 (540 reviews) | — | High licensing cost, especially for small businesses | Ease of Use (3 all-time mentions) |
| [OpenStreetMap](https://www.g2.com/products/openstreetmap/reviews) | 3.9/5 (19 reviews) | — | Free and open-source | Free Access (recent reviews) |
| [Maptitude](https://www.g2.com/products/maptitude/reviews) | 4.7/5 (150 reviews) | Small-Business | — | — |
| [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) | 4.1/5 (120 reviews) | Enterprise | — | — |
| [Mapbox](https://www.g2.com/products/mapbox/reviews) | 4.3/5 (41 reviews) | Small-Business | — | — |

### Which GIS features should I prioritize when comparing Esri ArcGIS and OpenStreetMap?

Buyers should prioritize spatial analysis, data integration, ease of use, data visualization, and cost when comparing Esri ArcGIS and OpenStreetMap.

- **Spatial Analysis:** Esri ArcGIS is frequently cited for powerful spatial analysis tools (multiple recent reviews, 3 all-time mentions for Ease of Use); OpenStreetMap is noted for geospatial analysis in recent reviews.
- **Data Integration:** Esri ArcGIS is praised for easy integration (1 all-time mention); OpenStreetMap is also cited for easy integration in recent reviews.
- **Ease of Use:** Esri ArcGIS has 3 all-time mentions for ease of use; OpenStreetMap scores higher on Ease of Use (8.5 vs 7.3).
- **Data Visualization:** Esri ArcGIS has 2 all-time mentions for data visualization; OpenStreetMap is noted for powerful tools in recent reviews.
- **Cost:** Esri ArcGIS is frequently cited as expensive (2 all-time mentions for high cost); OpenStreetMap is consistently highlighted as free and open-source.

### What are the pros and cons of Esri ArcGIS vs OpenStreetMap?

Esri ArcGIS's headline strength is its comprehensive feature set and spatial analysis capabilities, while OpenStreetMap's is its free access and ease of integration.

- **Esri ArcGIS strengths:** Ease of Use (3 all-time mentions), 3D Visualization (2), Data Visualization (2), User-Friendly (2), Comprehensive Data (1), Easy Integration (1), Customer Support (1), Data Accuracy (1).
- **Esri ArcGIS trade-offs:** High Cost (2 all-time mentions), Learning Curve (2), Integration Issues (2), Data Management (2), Expensive (1), Accuracy Issues (1), Error Handling (1).
- **OpenStreetMap strengths:** Free Access (recent reviews), Easy Integration (recent reviews), Geospatial Analysis (recent reviews), Powerful Tools (recent reviews).
- **OpenStreetMap trade-offs:** In recent reviews, some note data accuracy concerns and reliance on community updates, which can lead to inconsistent data quality.

### Is Esri ArcGIS or OpenStreetMap better for small businesses?

OpenStreetMap is better suited for small businesses due to its free access and positive small-business sentiment.

- **Esri ArcGIS:** Reviewers frequently cite high licensing costs as a barrier for small businesses, with several noting the platform is more suited to organizations with larger budgets.
- **OpenStreetMap:** Small-business reviewers highlight the value of free access and flexibility, making it a preferred choice for cost-conscious organizations.

### Which GIS platform has better integrations?

Esri ArcGIS is favored for integrations, with reviewers citing its ability to connect with third-party tools.

- **Esri ArcGIS:** Reviewers mention integration with Autodesk Revit and other software, with 1 all-time mention for Revit.
- **OpenStreetMap:** Reviewers note easy integration with various projects and portals in recent reviews, but no specific third-party tools are named in the data.

### How do Esri ArcGIS and OpenStreetMap compare on customer support?

Esri ArcGIS and OpenStreetMap score within 0.2 points on Quality of Support, indicating near parity (8.1 vs 7.9).

- **Esri ArcGIS:** Many reviewers describe responsive customer support, helpful documentation, and a large user community.
- **OpenStreetMap:** Reviewers note that support is community-driven and generally positive, though some mention that finding help can require more effort compared to commercial platforms.

### Which is easier to implement, Esri ArcGIS or OpenStreetMap?

Esri ArcGIS and OpenStreetMap score within 0.2 points on Ease of Setup, indicating near parity (7.4 vs N/A), with qualitative feedback favoring OpenStreetMap for simplicity.

- **Esri ArcGIS:** Reviewers describe setup as straightforward but note that installation and updates can be cumbersome, especially in enterprise environments.
- **OpenStreetMap:** Reviewers highlight easy setup and immediate usability, with several noting that it is simple to integrate into projects.

### Which product has better Spatial Analysis?

Esri ArcGIS is the stronger platform for Spatial Analysis, with more frequent and detailed reviewer mentions.

- **Esri ArcGIS:** Multiple recent reviews cite powerful spatial analysis tools, with 3 all-time mentions for Ease of Use and additional praise for advanced geoprocessing and network analysis capabilities.
- **OpenStreetMap:** Reviewers mention geospatial analysis capabilities in recent reviews, but with less frequency and detail compared to Esri ArcGIS.

Alternatives

**Esri ArcGIS Alternatives**

 ![Maptitude](https://images.g2crowd.com/uploads/product/hd_favicon/1530631589/maptitude.svg "Maptitude")

[
Maptitude
](/products/maptitude/reviews)

 ![MapInfo Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c279bac466618e81ea062684c2ee69a/mapinfo-pro.jpg "MapInfo Pro")

[
MapInfo Pro
](/products/mapinfo-pro/reviews)

 ![CARTO](https://images.g2crowd.com/uploads/product/hd_favicon/cee17717b1b316da8feb204c2a7a8845/carto.svg "CARTO")

[
CARTO
](/products/carto/reviews)

 ![Google Maps Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2cbe8c25d49763e01a3f3db6bf003e92/google-maps-platform.png "Google Maps Platform")

[
Google Maps Platform
](/products/google-maps-platform/reviews)

**OpenStreetMap Alternatives**

 ![Mapbox](https://images.g2crowd.com/uploads/product/hd_favicon/bd02626401775e68ffe83b8dd7556273/mapbox.svg "Mapbox")

[
Mapbox
](/products/mapbox/reviews)

 ![Azure Maps](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83a075cd6af4eb790a000880ae6bfb6d/azure-maps.jpg "Azure Maps")

[
Azure Maps
](/products/azure-maps/reviews)

 ![GeoServer](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_eca76b9ae89bbc5f074374f16d948da6/geoserver.png "GeoServer")

[
GeoServer
](/products/geoserver/reviews)

 ![Google Maps Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2cbe8c25d49763e01a3f3db6bf003e92/google-maps-platform.png "Google Maps Platform")

[
Google Maps Platform
](/products/google-maps-platform/reviews)

## Esri ArcGIS vs OpenStreetMap

- Reviewers felt that OpenStreetMap meets the needs of their business better than Esri ArcGIS.
- When comparing quality of ongoing product support, reviewers felt that Esri ArcGIS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Esri ArcGIS over OpenStreetMap.