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# Esri ArcGIS vs Google Maps Platform Comparison - What are their main differences?

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Esri ArcGISGoogle Maps Platform[+ Add Product](#)

Reviews

**Esri ArcGIS** [

4.5/5(540)

](https://www.g2.com/products/esri-arcgis/reviews#reviews)

**Google Maps Platform** [

4.7/5(59)

](https://www.g2.com/products/google-maps-platform/reviews#reviews)

Pricing

**Esri ArcGIS**
Free Trial

**$$$** per year/per user · ArcGIS Online Subscription Plan Information

**Google Maps Platform**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Esri ArcGIS**
4 months

Based on 5 responses

**Google Maps Platform**
Not enough reviews yet

Return on Investment

**Esri ArcGIS**
14 months

Based on 6 responses

**Google Maps Platform**
Not enough reviews yet

Perceived Cost

**Esri ArcGIS**
$$$$$

**Google Maps Platform**
$$$$$

Average Discount

**Esri ArcGIS**
14%

**Google Maps Platform**
Not enough reviews yet

 ![Esri ArcGIS](https://images.g2crowd.com/uploads/product/hd_favicon/1530900667/esri-arcgis.svg "Esri ArcGIS")

 ![Google Maps Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2cbe8c25d49763e01a3f3db6bf003e92/google-maps-platform.png "Google Maps Platform")

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Pros & Cons

**Esri ArcGIS**
[
Ease of Use (3)
](https://www.g2.com/products/esri-arcgis/reviews?filters%5Bsentiment_snippet%5D=1592894&qs=pros-and-cons#reviews)[
3D Visualization (2)
](https://www.g2.com/products/esri-arcgis/reviews?filters%5Bsentiment_snippet%5D=1592795&qs=pros-and-cons#reviews)[
Data Management (2)
](https://www.g2.com/products/esri-arcgis/reviews?filters%5Bsentiment_snippet%5D=2248420&qs=pros-and-cons#reviews)[
High Cost (2)
](https://www.g2.com/products/esri-arcgis/reviews?filters%5Bsentiment_snippet%5D=1593071&qs=pros-and-cons#reviews)

**Google Maps Platform**
[
Ease of Use (15)
](https://www.g2.com/products/google-maps-platform/reviews?filters%5Bsentiment_snippet%5D=1415071&qs=pros-and-cons#reviews)[
Location Services (14)
](https://www.g2.com/products/google-maps-platform/reviews?filters%5Bsentiment_snippet%5D=1415034&qs=pros-and-cons#reviews)[
Mapping Issues (4)
](https://www.g2.com/products/google-maps-platform/reviews?filters%5Bsentiment_snippet%5D=1416348&qs=pros-and-cons#reviews)[
Accuracy Issues (3)
](https://www.g2.com/products/google-maps-platform/reviews?filters%5Bsentiment_snippet%5D=1416471&qs=pros-and-cons#reviews)

Integrations

**Esri ArcGIS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d9a09f76a7f8a459cd2e26434ddc0c3/fme-platform.png "Product Avatar Image")

FME Platform

](https://www.g2.com/products/fme-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_242ea9ef146ec0359ea99dbaedc5e26a/revit.png "Product Avatar Image")

Revit

](https://www.g2.com/products/revit/reviews)[
View all
](https://www.g2.com/products/esri-arcgis/integrations)

**Google Maps Platform**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[
View all
](https://www.g2.com/products/google-maps-platform/integrations)

Screenshots

**Esri ArcGIS**
 ![Esri ArcGIS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/28238/uploads_2F69a55f9a-2dbc-416f-af96-72bbb975716b_2Fmain-planning-device.png)

**Google Maps Platform**
No screenshot available

Ratings

Meets Requirements

**Esri ArcGIS**

8.8

8.8447

**Google Maps Platform**

9.5

9.551

Ease of Use

**Esri ArcGIS**

7.3

7.3448

**Google Maps Platform**

9.3

9.356

Ease of Setup

**Esri ArcGIS**

7.4

7.4137

**Google Maps Platform**

9.1

9.147

Ease of Admin

**Esri ArcGIS**

7.6

7.6127

**Google Maps Platform**

8.4

8.415

Quality of Support

**Esri ArcGIS**

8.1

8.1414

**Google Maps Platform**

8.9

8.945

Has the product been a good partner in doing business?

**Esri ArcGIS**

8.3

8.3121

**Google Maps Platform**

8.3

8.313

Product Direction (% positive)

**Esri ArcGIS**

8.4

8.4431

**Google Maps Platform**

8.8

8.849

Features

GIS[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

8.8

155

9.1

27

Data Management

Data Capture

9.0

125

9.2(won by 0.2)

17

Data Storage

8.7

132

9.2(won by 0.5)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Data Manipulation

9.0(tied score)

133

9.0(tied score)

17

Data Visualization

9.1

139

9.3(won by 0.2)

20

Data Capture and Transfer

Not enough data

Not enough data

Map Creation

Geocoding

8.7

115

9.3(won by 0.6)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Buffer Zone Query

8.9(tied score)

122

8.9(tied score)

14

Overlaying

9.0(tied score)

136

9.0(tied score)

14

Publishing

8.8

131

9.0(won by 0.2)

16

Analysis

Spatial Analysis

9.2(won by 0.3)

131

8.9

15

Reporting 

8.5

112

9.3(won by 0.8)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Real-Time Streaming 

8.0

74

9.3(won by 1.3)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Trend Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Additional Functionality

Monitoring

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Map Creation

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Internet Mapping

Not enough data

Not enough data

API

Not enough data

Not enough data

Map Sharing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Image Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Labeling

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Census Data Integration

Not enough data

Not enough data

3D Imaging

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Location Intelligence[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

8.8

64

9.4

18

Cartography

Geographic Maps

9.1

58

10.0(won by 0.9)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Vector Mapping 

9.3

54

9.9(won by 0.6)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Data Visualization

9.0

55

9.7(won by 0.7)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Overlaying

9.3

56

9.4(won by 0.1)

14

Data Mapping

Not enough data

Not enough data

Analysis

Predictive Analytics

8.5

49

9.3(won by 0.8)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Distance Analysis 

8.8

53

9.3(won by 0.5)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Spatial Analysis

9.3(tied score)

54

9.3(tied score)

14

Data Stream

8.8

38

8.9(won by 0.1)

14

Demographic Data

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Trade Area Analysis

Not enough data

Not enough data

Reporting

Data Transformation

8.4

50

9.2(won by 0.8)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

WYSIWYG Design

8.4

35

9.1(won by 0.7)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

API Integrations

8.3

38

8.9(won by 0.6)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Geocoding

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Database Support

Not enough data

Not enough data

2D/3D Designing

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geofencing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

CAD Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Geofencing[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

10.0

6

Functionality 

Integration

Not enough data

10.0(won by default)

5

Location Tracking

Not enough data

10.0(won by default)

6

Location Triggers

Not enough data

10.0(won by default)

5

Location Determination

Not enough data

10.0(won by default)

5

Management

Fence Drawing

Not enough data

10.0(won by default)

5

Compliance

Not enough data

10.0(won by default)

5

Analytics

Not enough data

10.0(won by default)

5

International Usability

Not enough data

Not enough data

Location Platform[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

9.5

25

Location Intelligence

Store Locators

Not enough data

9.4(won by default)

21

Location Fraud Detection

Not enough data

9.4(won by default)

17

Location Verification

Not enough data

9.4(won by default)

18

In-App Location Based Experiences

Not enough data

9.6(won by default)

18

Location-Based Marketing

Not enough data

9.6(won by default)

16

Transportation

Curbside Operations

Not enough data

9.4(won by default)

17

Fleet Tracking & Logistics Management

Not enough data

9.7(won by default)

18

Delivery Services

Not enough data

9.6(won by default)

18

Order-Ahead & Pickup

Not enough data

9.3(won by default)

17

Workforce Management

Not enough data

9.3(won by default)

17

Show 1 feature category with incomplete data

Business Intelligence[Hide 85 FeaturesShow 85 Features](javascript:void(0);)

Not enough data

Not enough data

Reports

Reports Interface

Not enough data

Not enough data

Steps to Answer

Not enough data

Not enough data

Graphs and Charts

Not enough data

Not enough data

Score Cards

Not enough data

Not enough data

Dashboards

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Marketing Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Self Service 

Calculated Fields

Not enough data

Not enough data

Data Column Filtering

Not enough data

Not enough data

Data Discovery

Not enough data

Not enough data

Search

Not enough data

Not enough data

Collaboration / Workflow

Not enough data

Not enough data

Automodeling

Not enough data

Not enough data

Natural Language Search

Not enough data

Not enough data

Visual Discovery

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Advanced Analytics

Predictive Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Big Data Services

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Building Reports

Data Transformation

Not enough data

Not enough data

Data Modeling

Not enough data

Not enough data

WYSIWYG Report Design

Not enough data

Not enough data

Integration APIs

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Mobile User Support

Not enough data

Not enough data

Customization 

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Sandbox / Test Environments

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Breadth of Partner Applications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Additional Functionality

Customizable Branding

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Publishing/Sharing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Self Service Data Preparation

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Profitability Analysis

Not enough data

Not enough data

OLAP

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Data Mining

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Ad hoc Query

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Esri ArcGIS](https://images.g2crowd.com/uploads/product/hd_favicon/1530900667/esri-arcgis.svg "Esri ArcGIS")](https://www.g2.com/products/esri-arcgis/reviews)

Esri ArcGIS

Small-Business(50 or fewer emp.)

30.6%

Mid-Market(51-1000 emp.)

38.2%

Enterprise(\> 1000 emp.)

31.2%

[![Google Maps Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2cbe8c25d49763e01a3f3db6bf003e92/google-maps-platform.png "Google Maps Platform")](https://www.g2.com/products/google-maps-platform/reviews)

Google Maps Platform

Small-Business(50 or fewer emp.)

57.9%

Mid-Market(51-1000 emp.)

28.1%

Enterprise(\> 1000 emp.)

14.0%

Small-Business

(50 or fewer emp.)

30.6%

57.9%

Mid-Market

(51-1000 emp.)

38.2%

28.1%

Enterprise

(\> 1000 emp.)

31.2%

14.0%

Reviewers' Industry

[![Esri ArcGIS](https://images.g2crowd.com/uploads/product/hd_favicon/1530900667/esri-arcgis.svg "Esri ArcGIS")](https://www.g2.com/products/esri-arcgis/reviews)
Esri ArcGIS

Government Administration

15.3%

Environmental Services

9.5%

Higher Education

9.5%

Civil Engineering

9.3%

Utilities

6.2%

Other

50.1%

[![Google Maps Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2cbe8c25d49763e01a3f3db6bf003e92/google-maps-platform.png "Google Maps Platform")](https://www.g2.com/products/google-maps-platform/reviews)
Google Maps Platform

Information Technology and Services

17.5%

Computer Software

8.8%

Higher Education

7.0%

Marketing and Advertising

7.0%

Transportation/Trucking/Railroad

3.5%

Other

56.1%

FAQs

## Esri ArcGIS vs Google Maps Platform FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Esri ArcGIS vs Google Maps Platform?

Esri ArcGIS and Google Maps Platform differ most clearly in their depth of GIS capabilities and reviewer satisfaction, with Google Maps Platform rated higher for ease of use and setup, while Esri ArcGIS is favored for advanced spatial analysis and industry adoption.

| [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) | [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) |
| --- | --- |
| 4.5/5 (540 reviews) | 4.7/5 (60 reviews) |
| Mid-Market | Small-Business |
| 7.4 | 9.1 |
| 8.1 | 8.9 |
| Powerful spatial analysis and comprehensive GIS ecosystem | Accurate navigation, real-time traffic, and ease of use |

### How do the pricing models of Esri ArcGIS and Google Maps Platform compare?

Google Maps Platform is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Esri ArcGIS.

- **Esri ArcGIS:** Reviewers frequently cite high licensing costs and additional fees for extensions as a trade-off for its advanced capabilities.
- **Google Maps Platform:** In recent reviews, many highlight the platform's free tier and cost-effectiveness for small-scale use, but note that costs can scale quickly for high-volume applications.
- **Switching reasons:** Reviewers mention switching to Google Maps Platform for its lower entry cost and simpler pricing structure, especially for startups and small businesses.

### What are the best alternatives to Esri ArcGIS and Google Maps Platform?

The best alternatives to Esri ArcGIS and Google Maps Platform are Maptitude, MapInfo Pro, and Radar.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) | 4.5/5 (540) | Mid-Market | High licensing cost noted in reviews | Powerful spatial analysis and comprehensive GIS ecosystem |
| [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) | 4.7/5 (60) | Small-Business | Free tier available, but costs can scale quickly | Accurate navigation, real-time traffic, and ease of use |
| [Maptitude](https://www.g2.com/products/maptitude/reviews) | 4.7/5 (150) | Small-Business | — | Comprehensive mapping and analysis tools |
| [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) | 4.1/5 (120) | Enterprise | — | Enterprise-grade GIS capabilities |
| [Radar](https://www.g2.com/products/radar-labs-inc-radar/reviews) | 4.7/5 (18) | — | — | Location tracking and geofencing |

### Which GIS features should I prioritize when comparing Esri ArcGIS and Google Maps Platform?

Buyers should prioritize spatial analysis, ease of use, data visualization, integration capabilities, and cost when comparing Esri ArcGIS and Google Maps Platform.

- **Spatial Analysis:** Esri ArcGIS (all-time mentions: 2), Google Maps Platform (recent reviews highlight route planning and geolocation, but no all-time count supplied)
- **Ease of Use:** Esri ArcGIS (all-time mentions: 3, score: 7.3), Google Maps Platform (all-time mentions: 15, score: 9.4)
- **Data Visualization:** Esri ArcGIS (all-time mentions: 2), Google Maps Platform (recent reviews highlight mapping features, all-time mentions: 7)
- **Integration Capabilities:** Esri ArcGIS (recent reviews mention Revit integration), Google Maps Platform (recent reviews highlight integration with web/mobile apps and Google Cloud tools)
- **Cost:** Esri ArcGIS (high cost noted in reviews), Google Maps Platform (cost-effective for small-scale use, but can scale quickly)

### What are the pros and cons of Esri ArcGIS vs Google Maps Platform?

Esri ArcGIS is strongest in advanced spatial analysis and GIS ecosystem depth, while Google Maps Platform excels in ease of use and real-time navigation.

- **Esri ArcGIS strengths:** Powerful spatial analysis (all-time mentions: 2), comprehensive GIS ecosystem, 3D visualization (all-time mentions: 2), data visualization (all-time mentions: 2), user-friendly for professionals (all-time mentions: 2), strong industry adoption, extensive data format support.
- **Esri ArcGIS trade-offs:** High cost (all-time mentions: 2), steep learning curve (all-time mentions: 2), resource-intensive, integration issues (all-time mentions: 2), complex licensing, slower performance with large datasets.
- **Google Maps Platform strengths:** Ease of use (all-time mentions: 15), accurate navigation and location services (all-time mentions: 15), real-time traffic and data (all-time mentions: 6), user interface (all-time mentions: 7), easy integration (all-time mentions: 4), reliability (all-time mentions: 5), cost-effective for small-scale use.
- **Google Maps Platform trade-offs:** High cost at scale (all-time mentions: 3), occasional mapping inaccuracies (all-time mentions: 5), limited advanced GIS features, some complexity in advanced API usage.

### Is Esri ArcGIS or Google Maps Platform better for small businesses?

Google Maps Platform is better suited for small businesses, as reflected by its largest reviewer segment and positive small-business sentiment.

- **Esri ArcGIS:** Largest segment is Mid-Market; reviewers note high cost and complexity as barriers for small businesses.
- **Google Maps Platform:** Largest segment is Small-Business; reviewers highlight ease of use, quick setup, and value for small-scale applications.

### Which GIS platform has better integrations?

Google Maps Platform is favored for integrations, with reviewers frequently citing its compatibility with web, mobile, and Google Cloud tools.

- **Esri ArcGIS:** Recent reviews mention integration with Revit.
- **Google Maps Platform:** Recent reviews highlight integration with web and mobile applications, as well as Google Cloud tools such as Firebase and BigQuery.

### How do Esri ArcGIS and Google Maps Platform compare on customer support?

Google Maps Platform and Esri ArcGIS are rated within 0.8 points on Quality of Support, with Google Maps Platform scoring slightly higher at 8.9 versus 8.1 for Esri ArcGIS.

- **Esri ArcGIS:** Reviewers describe responsive customer support, helpful documentation, and a large user community.
- **Google Maps Platform:** Reviewers highlight reliable support, clear documentation, and positive experiences with setup and troubleshooting.

### Which is easier to implement, Esri ArcGIS or Google Maps Platform?

Google Maps Platform is easier to implement, with a higher Ease of Setup score of 9.1 compared to Esri ArcGIS at 7.4.

- **Esri ArcGIS:** Reviewers note a moderate to high learning curve, with setup complexity increasing for advanced features and enterprise environments.
- **Google Maps Platform:** Reviewers consistently praise its quick setup, intuitive interface, and minimal technical barriers for initial implementation.

### Which product has better Spatial Analysis?

Esri ArcGIS is the stronger platform for Spatial Analysis, with more frequent reviewer mentions and advanced GIS capabilities.

- **Esri ArcGIS:** Spatial analysis cited in 2 all-time mentions, with reviewers highlighting advanced geoprocessing, network analysis, and suitability analysis.
- **Google Maps Platform:** Recent reviews mention route planning and geolocation as spatial analysis features, but no all-time mention count is supplied.

Alternatives

**Esri ArcGIS Alternatives**

 ![Maptitude](https://images.g2crowd.com/uploads/product/hd_favicon/1530631589/maptitude.svg "Maptitude")

[
Maptitude
](/products/maptitude/reviews)

 ![MapInfo Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c279bac466618e81ea062684c2ee69a/mapinfo-pro.jpg "MapInfo Pro")

[
MapInfo Pro
](/products/mapinfo-pro/reviews)

 ![CARTO](https://images.g2crowd.com/uploads/product/hd_favicon/cee17717b1b316da8feb204c2a7a8845/carto.svg "CARTO")

[
CARTO
](/products/carto/reviews)

 ![Mapbox](https://images.g2crowd.com/uploads/product/hd_favicon/bd02626401775e68ffe83b8dd7556273/mapbox.svg "Mapbox")

[
Mapbox
](/products/mapbox/reviews)

**Google Maps Platform Alternatives**

 ![Radar](https://images.g2crowd.com/uploads/product/hd_favicon/75d2067ea71b9884b1ee47f7bcb0e21c/radar-labs-inc-radar.svg "Radar")

[
Radar
](/products/radar-labs-inc-radar/reviews)

 ![MapInfo Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c279bac466618e81ea062684c2ee69a/mapinfo-pro.jpg "MapInfo Pro")

[
MapInfo Pro
](/products/mapinfo-pro/reviews)

 ![BatchGeo](https://images.g2crowd.com/uploads/product/hd_favicon/18ade3c7d488f27d74ae457b9bc53ece/batchgeo.svg "BatchGeo")

[
BatchGeo
](/products/batchgeo/reviews)

 ![Mapbox](https://images.g2crowd.com/uploads/product/hd_favicon/bd02626401775e68ffe83b8dd7556273/mapbox.svg "Mapbox")

[
Mapbox
](/products/mapbox/reviews)

## Esri ArcGIS vs Google Maps Platform

When assessing the two solutions, reviewers found Google Maps Platform easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.

- Reviewers felt that Google Maps Platform meets the needs of their business better than Esri ArcGIS.
- When comparing quality of ongoing product support, reviewers felt that Google Maps Platform is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Google Maps Platform over Esri ArcGIS.