# Esri ArcGIS vs Google Maps Platform Comparison

| | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 540 | 60 | 
| **Largest Market Segment** | Mid-Market (38.2% of reviews) | Small-Business (55.2% of reviews) | 
| **Entry Level Price** | $$$ per year/per user | No pricing available | 

---
## Top Pros & Cons

### Esri ArcGIS

Pros:
- Ease of Use (3 reviews)
- 3D Visualization (2 reviews)

Cons:
- Data Management (2 reviews)
- High Cost (2 reviews)

### Google Maps Platform

Pros:
- Ease of Use (15 reviews)
- Location Services (15 reviews)

Cons:
- Mapping Issues (5 reviews)
- Inaccurate Geolocation (4 reviews)

---
## Ratings Comparison
| Rating | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
  | **Meets Requirements** | 8.8 (447 reviews) | 9.6 (52 reviews) | 
  | **Ease of Use** | 7.3 (448 reviews) | 9.4 (57 reviews) | 
  | **Ease of Setup** | 7.4 (137 reviews) | 9.1 (48 reviews) | 
  | **Ease of Admin** | 7.6 (127 reviews) | 8.4 (15 reviews) | 
  | **Quality of Support** | 8.1 (414 reviews) | 8.9 (46 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (121 reviews) | 8.3 (13 reviews) | 
  | **Product Direction (% positive)** | 8.4 (431 reviews) | 8.9 (51 reviews) | 

---
## Pricing

### Esri ArcGIS

#### Entry-Level Pricing

Plan: ArcGIS Online Subscription Plan Information

Price: $$$ per year/per user

Key Features:
- Plans are renewed on a yearly basis.
- Technical Support is included as part of the subscription.
- Service credits are consumed when you use certain services in Esri's cloud, such as geocoding, hosted feature or tile services, or spatial analysis.

[Browse all 2 editions](https://www.g2.com/products/esri-arcgis/pricing)

#### Free Trial

Yes

### Google Maps Platform

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Esri ArcGIS** | N/A | N/A |
| **Google Maps Platform** | N/A | N/A |

#### Reports

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Marketing Reports** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Interactive Reports** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 
| **Natural Language Search** | Not enough data | Not enough data | 
| **Visual Discovery** | Not enough data | Not enough data | 
| **Data Blending** | Not enough data | Not enough data | 
| **Data Blending** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Platform

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Customizable Branding** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Publishing/Sharing** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Strategic Planning** | Not enough data | Not enough data | 
| **Self Service Data Preparation** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Data Mapping** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Trend/Problem Indicators** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Profitability Analysis** | Not enough data | Not enough data | 
| **OLAP** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Connectors** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Data Mining** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Ad hoc Query** | Not enough data | Not enough data | 

### GIS

| Product | Score | Reviews |
|---|---|---|
| **Esri ArcGIS** | 8.8/10 | 155 |
| **Google Maps Platform** | 9.1/10 | 27 |

#### Data Management

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Data Capture** | 9.0 (125 reviews) | 9.1 (17 reviews) | 
| **Data Storage** | 8.7 (132 reviews) | 9.2 (16 reviews) | 
| **Data Manipulation** | 9.0 (133 reviews) | 9.0 (16 reviews) | 
| **Data Visualization** | 9.1 (139 reviews) | 9.3 (19 reviews) | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 

#### Map Creation

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Geocoding** | 8.7 (115 reviews) | 9.3 (20 reviews) | 
| **Buffer Zone Query** | 8.9 (122 reviews) | 8.9 (14 reviews) | 
| **Overlaying** | 9.0 (136 reviews) | 9.0 (14 reviews) | 
| **Publishing** | 8.8 (131 reviews) | 9.0 (16 reviews) | 

#### Analysis

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Spatial Analysis** | 9.2 (131 reviews) | 9.0 (16 reviews) | 
| **Reporting ** | 8.5 (112 reviews) | 9.2 (16 reviews) | 
| **Real-Time Streaming ** | 8.0 (74 reviews) | 9.3 (20 reviews) | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Color Codes/Icons** | Not enough data | Not enough data | 
| **Map Creation** | Not enough data | Not enough data | 
| **Geographic Maps** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Internet Mapping** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Map Sharing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Image Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Geotargeting** | Not enough data | Not enough data | 
| **Labeling** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Census Data Integration** | Not enough data | Not enough data | 
| **3D Imaging** | Not enough data | Not enough data | 
| **Data Mapping** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Esri ArcGIS** | 8.8/10 | 64 |
| **Google Maps Platform** | 9.4/10 | 17 |

#### Cartography

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Geographic Maps** | 9.1 (58 reviews) | 10.0 (15 reviews) | 
| **Vector Mapping ** | 9.3 (54 reviews) | 9.9 (15 reviews) | 
| **Data Visualization** | 9.0 (55 reviews) | 9.7 (15 reviews) | 
| **Overlaying** | 9.3 (56 reviews) | 9.3 (15 reviews) | 
| **Data Mapping** | Not enough data | Not enough data | 

#### Analysis

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Predictive Analytics** | 8.5 (49 reviews) | 9.3 (14 reviews) | 
| **Distance Analysis ** | 8.8 (53 reviews) | 9.4 (16 reviews) | 
| **Spatial Analysis** | 9.3 (54 reviews) | 9.3 (14 reviews) | 
| **Data Stream** | 8.8 (38 reviews) | 8.9 (14 reviews) | 
| **Demographic Data** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Trade Area Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Data Transformation** | 8.4 (50 reviews) | 9.2 (13 reviews) | 
| **WYSIWYG Design** | 8.4 (35 reviews) | 9.1 (13 reviews) | 
| **API Integrations** | 8.3 (38 reviews) | 8.9 (14 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 
| **Geotargeting** | Not enough data | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Geocoding** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Behavioral Analytics** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Database Support** | Not enough data | Not enough data | 
| **2D/3D Designing** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Geofencing** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **CAD Tools** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 

### Geofencing

| Product | Score | Reviews |
|---|---|---|
| **Esri ArcGIS** | N/A | N/A |
| **Google Maps Platform** | 10.0/10 | 5 |

#### Functionality 

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Integration** | Not enough data | 10.0 (5 reviews) | 
| **Location Tracking** | Not enough data | 10.0 (5 reviews) | 
| **Location Triggers** | Not enough data | 10.0 (5 reviews) | 
| **Location Determination** | Not enough data | 10.0 (5 reviews) | 

#### Management

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Fence Drawing** | Not enough data | 10.0 (5 reviews) | 
| **Compliance** | Not enough data | 10.0 (5 reviews) | 
| **Analytics** | Not enough data | 10.0 (5 reviews) | 
| **International Usability** | Not enough data | Not enough data | 

### Location Platform

| Product | Score | Reviews |
|---|---|---|
| **Esri ArcGIS** | N/A | N/A |
| **Google Maps Platform** | 9.5/10 | 24 |

#### Location Intelligence

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Store Locators** | Not enough data | 9.4 (20 reviews) | 
| **Location Fraud Detection** | Not enough data | 9.4 (17 reviews) | 
| **Location Verification** | Not enough data | 9.4 (18 reviews) | 
| **In-App Location Based Experiences** | Not enough data | 9.6 (18 reviews) | 
| **Location-Based Marketing** | Not enough data | 9.6 (16 reviews) | 

#### Transportation

| Feature | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Curbside Operations** | Not enough data | 9.4 (17 reviews) | 
| **Fleet Tracking & Logistics Management** | Not enough data | 9.7 (18 reviews) | 
| **Delivery Services** | Not enough data | 9.6 (19 reviews) | 
| **Order-Ahead & Pickup** | Not enough data | 9.4 (18 reviews) | 
| **Workforce Management** | Not enough data | 9.3 (17 reviews) | 

---
## Categories
**Shared Categories (2):** [GIS Software](https://www.g2.com/categories/gis), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence)


**Unique to Google Maps Platform (2):** [Location Platform Software](https://www.g2.com/categories/location-platform), [Geofencing Software](https://www.g2.com/categories/geofencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Esri ArcGIS | Google Maps Platform | 
|---|---|---|
| **Small-Business** | 30.6% | 55.2% | 
| **Mid-Market** | 38.2% | 31.0% | 
| **Enterprise** | 31.2% | 13.8% | 

### By Industry

#### Esri ArcGIS

- **Government Administration:** 15.3%
- **Environmental Services:** 9.5%
- **Higher Education:** 9.5%
- **Civil Engineering:** 9.3%
- **Utilities:** 6.2%
- **Research:** 5.2%
- **Information Technology and Services:** 5.0%
- **Oil & Energy:** 4.5%
- **Architecture & Planning:** 4.1%
- **Non-Profit Organization Management:** 2.5%
- **Other:** 28.7%

#### Google Maps Platform

- **Information Technology and Services:** 19.0%
- **Computer Software:** 8.6%
- **Higher Education:** 6.9%
- **Marketing and Advertising:** 6.9%
- **Transportation/Trucking/Railroad:** 3.4%
- **Financial Services:** 3.4%
- **Real Estate:** 3.4%
- **Hospital & Health Care:** 3.4%
- **Consumer Services:** 3.4%
- **Non-Profit Organization Management:** 3.4%
- **Other:** 37.9%

---
## Alternatives

### Alternatives to Esri ArcGIS

- [Maptitude](https://www.g2.com/products/maptitude/reviews) — 4.7/5 stars (150 reviews)
- [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) — 4.1/5 stars (120 reviews)
- [CARTO](https://www.g2.com/products/carto/reviews) — 4.5/5 stars (78 reviews)
- [Mapbox](https://www.g2.com/products/mapbox/reviews) — 4.3/5 stars (41 reviews)
- [Azure Maps](https://www.g2.com/products/azure-maps/reviews) — 4.1/5 stars (12 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [AutoCAD](https://www.g2.com/products/autocad/reviews) — 4.4/5 stars (1940 reviews)
- [BatchGeo](https://www.g2.com/products/batchgeo/reviews) — 4.7/5 stars (1047 reviews)
- [Google Earth Pro](https://www.g2.com/products/google-earth-pro/reviews) — 4.6/5 stars (385 reviews)
- [Tableau](https://www.g2.com/products/tableau/reviews) — 4.4/5 stars (3787 reviews)

### Alternatives to Google Maps Platform

- [Radar](https://www.g2.com/products/radar-labs-inc-radar/reviews) — 4.7/5 stars (18 reviews)
- [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) — 4.1/5 stars (120 reviews)
- [BatchGeo](https://www.g2.com/products/batchgeo/reviews) — 4.7/5 stars (1047 reviews)
- [Loqate](https://www.g2.com/products/gbg-plc-loqate/reviews) — 4.4/5 stars (46 reviews)
- [Mapbox](https://www.g2.com/products/mapbox/reviews) — 4.3/5 stars (41 reviews)
- [ArcGIS Pro](https://www.g2.com/products/arcgis-pro/reviews) — 4.3/5 stars (190 reviews)
- [Azure Maps](https://www.g2.com/products/azure-maps/reviews) — 4.1/5 stars (12 reviews)
- [ArcGIS Online](https://www.g2.com/products/arcgis-online/reviews) — 4.5/5 stars (190 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [QGIS](https://www.g2.com/products/qgis/reviews) — 4.5/5 stars (154 reviews)

---
## Top Discussions

### Esri ArcGIS

- Title: [what is price of the software](https://www.g2.com/discussions/7652-what-is-price-of-the-software) — 2 comments, 1 upvote
  > **Top comment:** "This depends on the product you would like to purchase. For more information please refer to this product page...."
- Title: [Where can I learn more about the technical details of ArcGIS Pro?](https://www.g2.com/discussions/arcgis-pro) — 2 comments, 1 upvote
  > **Top comment:** "Arcgis Pro has a stable platform to provide information by experts, belonging to ESRI and independent, who provide knowledge and good methodologies so that..."
- Title: [What is Esri ArcGIS used for?](https://www.g2.com/discussions/what-is-esri-arcgis-used-for) — 1 comment
  > **Top comment:** "Esri ArcGIS is used to create maps, analyze spatial (location-based) data, and manage geographic information. It helps in tasks like planning infrastructure,..."
- Title: [If not already in place, when will there be a merger between AutoCAD and ESRI?](https://www.g2.com/discussions/12714-if-not-already-in-place-when-will-there-be-a-merger-between-autocad-and-esri) — 1 comment, 1 upvote
  > **Top comment:** "AutoCAD is a publicly held company where as ESRI is private so unless one buys the other it won't happen ..."
- Title: [Where can I learn more about the technical details of ArcGIS Online?](https://www.g2.com/discussions/arcgis-online) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Please visit: http://doc.arcgis.com/en/arcgis-online/ for more technical information on ArcGIS Online."

### Google Maps Platform

- Title: [What is the best way to use](https://www.g2.com/discussions/what-is-the-best-way-to-use) — 4 comments, 3 upvotes
  > **Top comment:** "It's best to use when driving it will guide where ever you want to go with an amazing direction arrows. "
- Title: [What is Google Places used for?](https://www.g2.com/discussions/what-is-google-places-used-for) — 2 comments
  > **Top comment:** "It's used for businesses and organizations to list themselves on the Web."
- Title: [How secure is the information that am providing?](https://www.g2.com/discussions/13479-how-secure-is-the-information-that-am-providing) — 2 comments, 1 upvote
  > **Top comment:** "Hello, regarding your question, it is a very secure application as it has all the security that Google provides for its accounts. However, a person who knows..."
- Title: [Is Google map a software?](https://www.g2.com/discussions/is-google-map-a-software) — 1 comment
  > **Top comment:** "Google Maps is a cloud-based GIS software"
- Title: [in you phone or laptop and computer](https://www.g2.com/discussions/in-you-phone-or-laptop-and-computer) — 1 comment, 1 upvote
  > **Top comment:** "In phone ao laptop."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/esri-arcgis-vs-google-maps-platform)