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Compare EspoCRM and Zurmo 
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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$395.00
$32 month
EspoCRM
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$395.00
Browse all 4 pricing plansZurmo
Star Rating
(18)4.6 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$32 month
Learn more about ZurmoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zurmo excels in Workflow Capability with a score of 9.8, making it highly effective for automating processes, while EspoCRM, although strong, has a lower emphasis on this feature.
- Reviewers mention that EspoCRM shines in Lead Management with a score of 9.3, indicating a robust system for tracking and nurturing leads, whereas Zurmo's score of 8.3 suggests it may not be as comprehensive in this area.
- G2 users highlight that Zurmo's Customization capabilities are limited with a score of 7.7, while EspoCRM offers extensive customization options, scoring 9.3, allowing users to tailor the software to their specific needs.
- Users on G2 report that both products have strong Reporting features, but EspoCRM leads with a score of 9.3 compared to Zurmo's 8.8, suggesting that users may find more detailed insights and analytics in EspoCRM.
- Reviewers mention that Zurmo's Customer Contract Management feature is highly rated at 9.1, indicating a strong focus on managing contracts effectively, while EspoCRM does not have a comparable feature highlighted by users.
- Users say that EspoCRM's Mobile User Support is superior with a score of 8.6, providing a better experience for users on the go, while Zurmo's score of 8.1 suggests it may not be as optimized for mobile use.
Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Free Trial
EspoCRM
No trial information availableZurmo
No trial information availableRatings
Meets Requirements
9.2
16
8.3
17
Ease of Use
8.9
16
8.9
17
Ease of Setup
9.0
10
7.2
6
Ease of Admin
8.7
9
7.5
6
Quality of Support
8.5
16
8.5
14
Has the product been a good partner in doing business?
9.0
10
7.8
6
Product Direction (% positive)
9.3
16
7.7
15
Features by Category
Sales Force Automation
8.9
12
8.5
13
Feature Not Available
8.3
11
8.5
12
8.9
11
9.0
12
8.5
13
Feature Not Available
8.0
11
Feature Not Available
7.6
11
Feature Not Available
8.3
12
8.1
9
8.3
11
Feature Not Available
9.1
11
Marketing Automation
7.4
9
8.2
11
7.8
10
8.5
11
9.4
11
8.3
12
8.9
9
9.0
10
Customer Support
8.3
10
8.3
10
Feature Not Available
8.7
10
Feature Not Available
8.2
11
7.5
6
8.0
9
Feature Not Available
8.7
10
Reporting & Analytics
9.4
8
8.8
13
9.1
11
8.8
12
8.5
8
8.7
10
Mobile & Social
8.3
9
8.8
11
Feature Not Available
8.2
11
8.8
8
8.1
12
Platform
9.4
9
7.7
5
9.8
9
Not enough data
9.1
9
Not enough data
8.9
9
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
8.3
8
8.3
5
Feature Not Available
8.7
5
Integration
7.9
8
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zurmo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Information Technology and Services
22.2%
Marketing and Advertising
11.1%
Internet
11.1%
Computer Software
11.1%
Wholesale
5.6%
Other
38.9%
Alternatives
Discussions
How do I set up EspoCRM?
1 Comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
Zurmo has no more discussions with answers
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