# EspoCRM vs YetiForce CRM Comparison | | EspoCRM | YetiForce CRM | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | | **Total Reviews** | 26 | 52 | | **Largest Market Segment** | Small-Business (73.9% of reviews) | Small-Business (79.6% of reviews) | | **Entry Level Price** | $395.00 | No pricing available | --- ## Top Pros & Cons ### EspoCRM Pros: - Automation AI (2 reviews) - Easy Customization (2 reviews) Cons: - Email Issues (1 reviews) - Expertise Required (1 reviews) ### YetiForce CRM **Not enough data** --- ## Ratings Comparison | Rating | EspoCRM | YetiForce CRM | |---|---|---| | **Meets Requirements** | 9.0 (19 reviews) | 8.5 (46 reviews) | | **Ease of Use** | 8.5 (19 reviews) | 7.9 (47 reviews) | | **Ease of Setup** | 9.0 (13 reviews) | 6.8 (39 reviews) | | **Ease of Admin** | 8.7 (9 reviews) | 7.2 (38 reviews) | | **Quality of Support** | 8.2 (18 reviews) | 7.3 (37 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (10 reviews) | 8.0 (33 reviews) | | **Product Direction (% positive)** | 8.8 (19 reviews) | 8.7 (46 reviews) | --- ## Pricing ### EspoCRM #### Entry-Level Pricing Plan: Advanced Pack Price: $395.00 Description: Advanced Pack is an official add-on for EspoCRM. Key Features: - Reports - Workflows - Business Process Management [Browse all 4 editions](https://www.g2.com/products/espocrm/pricing) #### Free Trial No ### YetiForce CRM #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **EspoCRM** | 8.6/10 | 16 | | **YetiForce CRM** | 7.5/10 | 44 | #### Sales Force Automation | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Contact & Account Management** | 9.0 (13 reviews) | 8.7 (40 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.0 (32 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.5 (12 reviews) | 7.3 (36 reviews) ✓ Verified | | **Task / Activity Management** | 9.0 (12 reviews) | 8.4 (38 reviews) ✓ Verified | | **Territory & Quota Management** | Feature Not Available | 7.5 (28 reviews) ✓ Verified | | **Desktop Integration** | Feature Not Available | 7.4 (26 reviews) ✓ Verified | | **Product & Price List Management** | Feature Not Available | 7.5 (33 reviews) ✓ Verified | | **Quote & Order Management** | 8.1 (9 reviews) | 7.9 (34 reviews) ✓ Verified | | **Customer Contract Management** | Feature Not Available | 8.1 (37 reviews) ✓ Verified | #### Marketing Automation | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Email Marketing** | 7.7 (10 reviews) | 7.1 (20 reviews) ✓ Verified | | **Campaign Management** | 7.8 (10 reviews) | 8.1 (24 reviews) ✓ Verified | | **Lead Management** | 9.4 (12 reviews) | 8.2 (37 reviews) ✓ Verified | | **Marketing ROI Analytics** | 8.9 (9 reviews) | Feature Not Available | #### Customer Support | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Case Management** | 8.3 (10 reviews) | 7.3 (30 reviews) ✓ Verified | | **Customer Support Portal** | Feature Not Available | 7.2 (24 reviews) ✓ Verified | | **Knowledge Base** | Feature Not Available | 7.7 (32 reviews) ✓ Verified | | **Call Center Features** | 7.5 (6 reviews) | 6.9 (19 reviews) ✓ Verified | | **Support Analytics** | Feature Not Available | 7.2 (24 reviews) ✓ Verified | #### Reporting & Analytics | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Reporting** | 9.4 (8 reviews) | 7.1 (35 reviews) ✓ Verified | | **Dashboards** | 9.1 (11 reviews) | 7.7 (36 reviews) ✓ Verified | | **Forecasting** | 8.5 (8 reviews) | 6.9 (22 reviews) ✓ Verified | #### Mobile & Social | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Social Collaboration Features** | 8.3 (9 reviews) | Feature Not Available | | **Mobile User Support** | 8.8 (8 reviews) | 5.1 (17 reviews) ✓ Verified | #### Platform | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Customization** | 8.9 (11 reviews) | 7.9 (32 reviews) ✓ Verified | | **Workflow Capability** | 9.3 (10 reviews) | 7.8 (28 reviews) ✓ Verified | | **User, Role, and Access Management** | 9.1 (9 reviews) | 8.3 (31 reviews) ✓ Verified | | **Internationalization** | 8.9 (9 reviews) | 8.1 (26 reviews) ✓ Verified | | **Sandbox / Test Environments** | Feature Not Available | 7.4 (14 reviews) ✓ Verified | | **Document & Content Mgmt.** | 8.7 (9 reviews) | 7.3 (30 reviews) ✓ Verified | | **Performance and Reliability** | 8.3 (8 reviews) | 7.9 (30 reviews) ✓ Verified | | **Output Document Generation** | Feature Not Available | 7.0 (28 reviews) ✓ Verified | #### Integration | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Data Import & Export Tools** | 7.9 (8 reviews) | 7.9 (28 reviews) ✓ Verified | | **Integration APIs** | 8.5 (8 reviews) | 6.0 (16 reviews) ✓ Verified | | **Breadth of Partner Applications** | Feature Not Available | 6.3 (13 reviews) ✓ Verified | #### Generative AI | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Email Marketing | Product | Score | Reviews | |---|---|---| | **EspoCRM** | N/A | N/A | | **YetiForce CRM** | N/A | N/A | #### Email Marketing | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Email and Mobile Preview** | Not enough data | Not enough data | | **Manage Email Lists** | Not enough data | Not enough data | | **High-Volume Sending** | Not enough data | Not enough data | | **Building and Personalizing Emails** | Not enough data | Not enough data | | **Sending Outbound Emails** | Not enough data | Not enough data | | **Manage Email Deliverability** | Not enough data | Not enough data | | **Automated Email Responses** | Not enough data | Not enough data | | **Multi-user Account** | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **A/B Testing** | Not enough data | Not enough data | | **Basic Reporting** | Not enough data | Not enough data | #### Generative AI | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Email Marketing | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Integration | Feature | EspoCRM | YetiForce CRM | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **E-Commerce Integration** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to EspoCRM (1):** [Email Marketing Software](https://www.g2.com/categories/email-marketing) --- ## Reviewer Demographics ### By Company Size | Segment | EspoCRM | YetiForce CRM | |---|---|---| | **Small-Business** | 73.9% | 79.6% | | **Mid-Market** | 21.7% | 12.2% | | **Enterprise** | 4.3% | 8.2% | ### By Industry #### EspoCRM - **Marketing and Advertising:** 17.4% - **Information Technology and Services:** 17.4% - **Computer Software:** 13.0% - **Computer & Network Security:** 8.7% - **Telecommunications:** 4.3% - **Motion Pictures and Film:** 4.3% - **Mechanical or Industrial Engineering:** 4.3% - **Management Consulting:** 4.3% - **Furniture:** 4.3% - **Food & Beverages:** 4.3% - **Other:** 17.4% #### YetiForce CRM - **Information Technology and Services:** 20.4% - **Government Administration:** 6.1% - **Computer Networking:** 6.1% - **Computer Software:** 6.1% - **Insurance:** 4.1% - **Chemicals:** 4.1% - **Construction:** 4.1% - **Online Media:** 4.1% - **Gambling & Casinos:** 2.0% - **Financial Services:** 2.0% - **Other:** 40.8% --- ## Alternatives ### Alternatives to EspoCRM - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (102 reviews) - [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) — 4.1/5 stars (202 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13795 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3051 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25799 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2569 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews) ### Alternatives to YetiForce CRM - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (102 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25799 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13795 reviews) - [Vtiger Sales](https://www.g2.com/products/vtiger-sales/reviews) — 4.2/5 stars (32 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (663 reviews) --- ## Top Discussions ### EspoCRM - Title: [What is self hosted CRM?](https://www.g2.com/discussions/what-is-self-hosted-crm) — 1 comment > **Top comment:** "You buy an hosting and you install your self" - Title: [How do I set up EspoCRM?](https://www.g2.com/discussions/how-do-i-set-up-espocrm) — 1 comment > **Top comment:** "BUy an hosting, upload files, create database and install it! " ### YetiForce CRM - Title: [Is YetiForce on-premise or hosted?](https://www.g2.com/discussions/is-yetiforce-on-premise-or-hosted) — 1 comment, 2 upvotes *(includes official response)* > **Top comment:** "You can use YetiForce as on-premise software, or you can choose the cloud version." - Title: [Will YetiForce remain Open Source?](https://www.g2.com/discussions/will-yetiforce-remain-open-source) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, we aren't planning to change that. Although YetiForce is already very competitive and it sometimes even surpasses enterprise versions of popular CRM..." - Title: [What license is YetiForce published under?](https://www.g2.com/discussions/what-license-is-yetiforce-published-under) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "YetiForce is published on the basis of YetiForce Public License. This type of license is favorable for an end-user because is based on MPL. A detailed..." - Title: [Is YetiForce really free?](https://www.g2.com/discussions/is-yetiforce-really-free) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes! You can download, install, and use YetiForce for free." - Title: [How many users can use YetiForce at the same time?](https://www.g2.com/discussions/how-many-users-can-use-yetiforce-at-the-same-time) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The only restrictions are on the side of your server; YetiForce doesn’t limit the number of users." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/espocrm-vs-yetiforce-yetiforce-crm)