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Compare EspoCRM and Sugar Sell 
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
$395.00
$19.00 Per Month
EspoCRM
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$395.00
Browse all 4 pricing plansSugar Sell
Star Rating
(771)3.8 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansEspoCRM vs Sugar Sell
When assessing the two solutions, reviewers found EspoCRM easier to use, set up, and administer. Reviewers also preferred doing business with EspoCRM overall.
- Reviewers felt that EspoCRM meets the needs of their business better than Sugar Sell.
- When comparing quality of ongoing product support, reviewers felt that EspoCRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of EspoCRM over Sugar Sell.
Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
EspoCRM
No trial information availableSugar Sell
No trial information availableRatings
Meets Requirements
9.2
16
8.0
614
Ease of Use
8.9
16
7.6
650
Ease of Setup
9.0
10
7.2
347
Ease of Admin
8.7
9
7.6
319
Quality of Support
8.5
16
7.7
557
Has the product been a good partner in doing business?
9.0
10
7.8
303
Product Direction (% positive)
9.3
16
7.1
601
Features by Category
Sales Force Automation
8.9
12
8.2
503
|
Verified
Feature Not Available
7.6
323
8.5
12
7.9
470
|
Verified
9.0
12
7.7
488
|
Verified
Feature Not Available
7.2
359
|
Verified
Feature Not Available
7.4
413
|
Verified
Feature Not Available
7.3
347
|
Verified
8.1
9
7.4
349
|
Verified
Feature Not Available
7.8
377
|
Verified
Marketing Automation
7.4
9
7.1
355
|
Verified
7.8
10
7.2
362
|
Verified
9.4
11
7.9
428
|
Verified
8.9
9
7.0
313
|
Verified
Customer Support
8.3
10
7.9
387
|
Verified
Feature Not Available
7.7
349
|
Verified
Feature Not Available
7.8
359
|
Verified
7.5
6
7.4
293
Feature Not Available
7.7
314
|
Verified
Reporting & Analytics
9.4
8
7.7
470
|
Verified
9.1
11
8.0
476
|
Verified
8.5
8
7.4
367
|
Verified
Mobile & Social
8.3
9
7.2
270
|
Verified
Feature Not Available
7.2
268
|
Verified
8.8
8
7.4
332
|
Verified
Platform
9.4
9
8.2
261
|
Verified
9.8
9
7.8
255
|
Verified
9.1
9
8.1
268
|
Verified
8.9
9
7.9
168
|
Verified
Feature Not Available
8.2
214
|
Verified
8.7
9
7.5
216
|
Verified
8.3
8
7.6
258
|
Verified
Feature Not Available
7.2
199
|
Verified
Integration
7.9
8
7.6
260
|
Verified
8.3
7
7.7
202
|
Verified
Feature Not Available
7.3
198
|
Verified
Generative AI
Not enough data
6.4
29
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Information Technology and Services
13.2%
Computer Software
10.5%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.2%
Alternatives
Discussions
How do I set up EspoCRM?
1 Comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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