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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (93.1% of reviews)
Entry-Level Pricing
$395.00
$0 month
EspoCRM
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$395.00
Browse all 4 pricing plansPlatformly
Star Rating
(105)4.5 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that EspoCRM excels in Customization with a score of 9.3, allowing businesses to tailor the software to their specific needs, while Platformly, with a score of 8.6, offers decent customization options but may not be as flexible.
- Reviewers mention that Platformly shines in Quality of Support, scoring 9.4, which is significantly higher than EspoCRM's score of 8.6. Users appreciate the responsiveness and helpfulness of Platformly's support team.
- G2 users highlight that EspoCRM has a better Ease of Use rating of 8.7 compared to Platformly's 8.3, indicating that users find EspoCRM more intuitive and user-friendly for daily operations.
- Users on G2 report that Platformly's Lead Management features, scoring 9.3, are robust and effective, particularly in automating lead nurturing processes, while EspoCRM's lead management capabilities are rated lower.
- Reviewers mention that EspoCRM's Sales Force Automation features, particularly in Contact & Account Management, score 9.0, making it a strong choice for businesses focused on managing customer relationships effectively.
- Users say that Platformly's Integration APIs score of 9.0 is a standout feature, allowing for seamless integration with various applications, whereas EspoCRM's integration capabilities, with a score of 8.1, may not offer the same breadth of options.
Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Platformly
Starter
$0
month
All Platformly features available with such limitations: 10,000 emails/mo, 1 dashboard, 1 domain, 5 integrations, 10,000 link vists/mo, 10,000 page visits/mo + the price for the number of contacts you have (starts at $19/mo for 1000 contacts)
Free Trial
EspoCRM
No trial information availablePlatformly
Free Trial is available
Ratings
Meets Requirements
9.2
16
9.2
99
Ease of Use
8.9
16
8.3
98
Ease of Setup
9.0
10
8.1
56
Ease of Admin
8.7
9
8.8
53
Quality of Support
8.5
16
9.3
98
Has the product been a good partner in doing business?
9.0
10
9.3
52
Product Direction (% positive)
9.3
16
9.9
95
Features by Category
Sales Force Automation
8.9
12
Not enough data
Feature Not Available
Feature Not Available
8.5
12
Not enough data
9.0
12
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
9
Not enough data
Feature Not Available
Not enough data
Marketing Automation
7.4
9
Not enough data
7.8
10
Not enough data
9.4
11
Not enough data
8.9
9
Not enough data
Customer Support
8.3
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
6
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
9.4
8
Not enough data
9.1
11
Not enough data
8.5
8
Not enough data
Mobile & Social
8.3
9
Not enough data
Feature Not Available
Not enough data
8.8
8
Not enough data
Platform
9.4
9
Not enough data
9.8
9
Not enough data
9.1
9
Not enough data
8.9
9
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
Integration
7.9
8
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
8.7
73
|
Verified
Not enough data
9.0
72
|
Verified
Not enough data
8.6
71
|
Verified
Not enough data
8.9
70
|
Verified
Online Marketing
Not enough data
7.4
65
|
Verified
Not enough data
8.1
54
|
Verified
Not enough data
7.9
39
|
Verified
Not enough data
8.4
58
|
Verified
Not enough data
8.2
50
|
Verified
Lead Management
Not enough data
8.7
66
|
Verified
Not enough data
9.0
12
Not enough data
9.0
68
|
Verified
Not enough data
8.7
51
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.6
57
|
Verified
Not enough data
Not enough data
Not enough data
8.8
59
|
Verified
Campaign Management
Not enough data
8.3
55
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
11
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
9.0
68
|
Verified
Not enough data
8.8
57
|
Verified
Not enough data
8.7
46
|
Verified
Not enough data
8.7
46
|
Verified
Not enough data
Not enough data
Platform
Not enough data
8.6
43
|
Verified
Not enough data
8.8
41
|
Verified
Not enough data
9.0
37
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
41
|
Verified
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.7
39
|
Verified
Not enough data
9.0
39
|
Verified
Not enough data
8.2
35
|
Verified
Marketing Operations
Not enough data
9.0
32
|
Verified
Not enough data
9.0
31
|
Verified
Not enough data
8.7
25
|
Verified
Not enough data
8.8
27
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Campaign Activity
Not enough data
9.3
32
|
Verified
Not enough data
9.5
32
|
Verified
Not enough data
8.9
25
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
8.9
25
|
Verified
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
EspoCRM and Platformly are categorized as CRM
Unique Categories
EspoCRM is categorized as Email Marketing
Platformly is categorized as Marketing Analytics and Marketing Automation
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Platformly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Marketing and Advertising
31.7%
Information Technology and Services
9.9%
E-Learning
7.9%
Computer Software
5.9%
Internet
5.0%
Other
39.6%
Alternatives
Discussions
How do I set up EspoCRM?
1 Comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
Can we integrate with Bigmarker, and Create a own survey forms
1 Comment
TI
Platform.ly has webhooks. I am not familiar with Bigmaker but if it supports webhooks or Zapier you can connect them for sure. Platform.ly doesn't have...Read more
Platformly has no more discussions with answers
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