Compare EspoCRM and Pipedrive 
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$395.00
$24.00 1 Seats Per Month
EspoCRM
Star Rating
(23)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$395.00
Browse all 4 pricing plansPipedrive
Star Rating
(2,973)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users appreciating its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting how the platform effectively manages daily tasks and reminders.
- Users say that EspoCRM stands out for its customization capabilities. Reviewers have praised its code-free customization, allowing non-technical users to create custom pipeline stages and fields easily. This flexibility is a significant advantage for businesses looking to tailor their CRM to specific workflows.
- According to verified reviews, Pipedrive's implementation process is notably quick and straightforward. Users have highlighted the ease of sorting clients and the helpful email integration, which simplifies communication and automation, making it a strong choice for fast-moving teams.
- Reviewers mention that while EspoCRM offers a versatile and open-source solution, it may not match the overall satisfaction levels of Pipedrive. Users appreciate its workflow automation features, but the limited number of recent reviews suggests that it may not be as widely adopted or tested in current market conditions.
- G2 reviewers indicate that Pipedrive has a higher overall satisfaction score, reflecting its strong market presence and user base. With over 2,900 reviews, users consistently highlight its effectiveness in managing opportunities and pipelines, making it a reliable choice for small businesses.
- Users report that while both platforms offer solid support, Pipedrive's quality of support is slightly lower than EspoCRM's. However, Pipedrive's strong mobile app and integration capabilities are frequently mentioned as key benefits, making it a practical option for teams on the go.
Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
EspoCRM
No trial information availablePipedrive
Free Trial is available
Ratings
Meets Requirements
9.2
16
8.5
2,579
Ease of Use
8.9
16
8.9
2,616
Ease of Setup
9.0
10
8.7
1,623
Ease of Admin
8.7
9
8.6
1,021
Quality of Support
8.5
16
8.4
2,204
Has the product been a good partner in doing business?
9.0
10
8.7
989
Product Direction (% positive)
9.3
16
8.8
2,541
Features by Category
Sales Force Automation
8.9
12
8.5
2040
|
Verified
Feature Not Available
Feature Not Available
8.5
12
8.9
2102
|
Verified
9.0
12
8.6
2096
|
Verified
Feature Not Available
7.7
1614
|
Verified
Feature Not Available
8.4
1120
|
Verified
Feature Not Available
7.7
1615
|
Verified
8.1
9
7.7
1569
Feature Not Available
7.8
1674
Marketing Automation
7.4
9
7.5
1511
|
Verified
7.8
10
7.5
1492
|
Verified
9.4
11
8.5
1848
|
Verified
8.9
9
7.5
1448
|
Verified
Customer Support
8.3
10
7.9
1008
Feature Not Available
7.8
988
Feature Not Available
8.0
1019
7.5
6
7.5
1476
Feature Not Available
7.7
961
Reporting & Analytics
9.4
8
8.0
1871
|
Verified
9.1
11
8.3
1959
|
Verified
8.5
8
7.9
1720
|
Verified
Mobile & Social
8.3
9
7.6
1424
|
Verified
Feature Not Available
7.4
1376
|
Verified
8.8
8
7.9
1590
|
Verified
Platform
9.4
9
8.2
1343
|
Verified
9.8
9
8.3
1335
9.1
9
8.4
1358
|
Verified
8.9
9
8.2
1169
|
Verified
Feature Not Available
7.3
1059
|
Verified
8.7
9
7.8
1171
8.3
8
8.7
1325
|
Verified
Feature Not Available
7.8
1125
Integration
7.9
8
8.1
1228
|
Verified
8.3
7
8.0
1163
|
Verified
Feature Not Available
7.8
1092
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
172
Not enough data
7.5
170
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
172
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
442
Categories
Categories
Shared Categories
EspoCRM and Pipedrive are categorized as Email Marketing and CRM
Unique Categories
EspoCRM has no unique categories
Pipedrive is categorized as Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.0%
Financial Services
4.2%
Construction
3.2%
Other
61.5%
Discussions
How do I set up EspoCRM?
1 Comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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