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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (68.3% of reviews)
Entry-Level Pricing
$395.00
$24 per app/ per user/ per month
EspoCRM
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$395.00
Browse all 4 pricing plansOdoo CRM
Star Rating
(164)4.1 out of 5
Market Segments
Small-Business (68.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Odoo CRM excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.3, while EspoCRM shines in Lead Management with a higher score of 9.3, indicating a stronger capability in managing leads effectively.
- Reviewers mention that Odoo CRM offers a more comprehensive Customization experience with a score of 8.2, but EspoCRM outperforms in Workflow Capability with an impressive score of 9.8, suggesting that users may find more flexibility in automating their processes with EspoCRM.
- G2 users highlight that Odoo CRM has a better Quality of Support with a score of 7.7, while EspoCRM's support features, such as Customer Support Portal and Case Management, score higher at 8.1, indicating a more robust support system for users.
- Users on G2 report that Odoo CRM's Reporting & Analytics capabilities are rated lower at 7.8 compared to EspoCRM's 9.3, particularly in Dashboards and Forecasting, which suggests that users may find more insightful analytics tools in EspoCRM.
- Reviewers mention that Odoo CRM has a more affordable entry-level price of $24 per app/user/month, while EspoCRM's higher entry price of $395.00 may deter small businesses, despite its higher ratings in various functionalities.
- Users say that while both platforms offer Email Marketing features, Odoo CRM scores 8.0, indicating a solid performance, but EspoCRM's lower score of 7.1 suggests it may not meet the expectations of users looking for advanced email marketing capabilities.
Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Free Trial
EspoCRM
No trial information availableOdoo CRM
Free Trial is available
Ratings
Meets Requirements
9.2
16
8.2
111
Ease of Use
8.9
16
8.3
112
Ease of Setup
9.0
10
7.8
74
Ease of Admin
8.7
9
8.1
57
Quality of Support
8.5
16
7.8
112
Has the product been a good partner in doing business?
9.0
10
8.1
61
Product Direction (% positive)
9.3
16
8.8
107
Features by Category
Sales Force Automation
8.9
12
7.9
78
|
Verified
Feature Not Available
7.9
64
8.5
12
8.4
81
|
Verified
9.0
12
8.1
81
|
Verified
Feature Not Available
7.5
70
|
Verified
Feature Not Available
7.8
72
|
Verified
Feature Not Available
7.7
76
|
Verified
8.1
9
8.1
77
|
Verified
Feature Not Available
8.0
76
|
Verified
Marketing Automation
7.4
9
7.9
66
|
Verified
7.8
10
8.0
64
9.4
11
8.3
73
|
Verified
8.9
9
8.0
60
|
Verified
Customer Support
8.3
10
8.0
66
|
Verified
Feature Not Available
7.9
67
|
Verified
Feature Not Available
7.6
70
|
Verified
7.5
6
7.4
63
|
Verified
Feature Not Available
7.7
67
|
Verified
Reporting & Analytics
9.4
8
8.0
76
|
Verified
9.1
11
8.0
77
|
Verified
8.5
8
7.5
69
|
Verified
Mobile & Social
8.3
9
7.8
62
|
Verified
Feature Not Available
7.6
58
|
Verified
8.8
8
7.4
67
|
Verified
Platform
9.4
9
8.3
59
|
Verified
9.8
9
7.9
56
|
Verified
9.1
9
8.4
62
|
Verified
8.9
9
7.9
54
|
Verified
Feature Not Available
8.2
52
|
Verified
8.7
9
7.7
54
|
Verified
8.3
8
8.5
59
|
Verified
Feature Not Available
7.8
56
|
Verified
Integration
7.9
8
8.0
57
|
Verified
8.3
7
7.8
51
|
Verified
Feature Not Available
7.7
49
|
Verified
Generative AI
Not enough data
7.2
30
Agentic AI - CRM
Not enough data
7.1
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.3
11
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Information Technology and Services
16.2%
Computer Software
9.2%
Construction
4.9%
Marketing and Advertising
3.5%
Retail
2.8%
Other
63.4%
Alternatives
Discussions
How do I set up EspoCRM?
1 Comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
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