# EspoCRM vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in scalability, allowing teams to grow seamlessly. Users appreciate how it lets them add more users and pipelines without disrupting existing workflows, making it a solid choice for businesses anticipating growth.
- **Users say** that EspoCRM stands out for its **flexibility and customizability**. Reviewers highlight the platform's ability to adapt to various business needs through extensions and plugins, which can enhance functionality and streamline workflows.
- **According to verified reviews** , monday CRM is praised for its **user-friendly interface** , making it easy for beginners to get started. Users mention that automation features help manage tasks and reminders effectively, reducing the need for constant manual check-ins.
- **Reviewers mention** that while EspoCRM offers a wide range of features, some users have faced challenges in matching the software to their specific workflows. This can lead to configuration difficulties, which may require additional time and effort to resolve.
- **G2 reviewers highlight** that both products have similar star ratings, but monday CRM's higher G2 Score reflects greater overall user satisfaction. This is supported by a significantly larger number of recent reviews, indicating a more consistent user experience.
- **Users report** that EspoCRM's reporting and dashboard capabilities are particularly strong, with many praising the detailed insights available. This feature allows businesses to track performance effectively, although some users may find the initial setup more complex compared to monday CRM's straightforward onboarding process.



| | EspoCRM | monday CRM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 26 | 1,161 | 
| **Largest Market Segment** | Small-Business (73.9% of reviews) | Small-Business (78.9% of reviews) | 
| **Entry Level Price** | $395.00 | $12.00 Per Month | 

---
## Top Pros & Cons

### EspoCRM

Pros:
- Automation AI (2 reviews)
- Easy Customization (2 reviews)

Cons:
- Email Issues (1 reviews)
- Expertise Required (1 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | EspoCRM | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 9.0 (19 reviews) | 8.6 (822 reviews) | 
  | **Ease of Use** | 8.5 (19 reviews) | 8.9 (884 reviews) | 
  | **Ease of Setup** | 9.0 (13 reviews) | 8.5 (673 reviews) | 
  | **Ease of Admin** | 8.7 (9 reviews) | 8.9 (468 reviews) | 
  | **Quality of Support** | 8.2 (18 reviews) | 8.4 (730 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (10 reviews) | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 8.8 (19 reviews) | 9.3 (796 reviews) | 

---
## Pricing

### EspoCRM

#### Entry-Level Pricing

Plan: Advanced Pack

Price: $395.00

Description: Advanced Pack is an official add-on for EspoCRM.


Key Features:
- Reports
- Workflows
- Business Process Management

[Browse all 4 editions](https://www.g2.com/products/espocrm/pricing)

#### Free Trial

No

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **EspoCRM** | 8.6/10 | 16 |
| **monday CRM** | 7.9/10 | 720 |

#### Sales Force Automation

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 9.0 (13 reviews) | 8.6 (557 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.8 (471 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.5 (12 reviews) | 8.6 (564 reviews) | 
| **Task / Activity Management** | 9.0 (12 reviews) | 8.8 (586 reviews) | 
| **Territory & Quota Management** | Feature Not Available | 7.6 (442 reviews) | 
| **Desktop Integration** | Feature Not Available | 8.3 (496 reviews) | 
| **Product & Price List Management** | Feature Not Available | 7.7 (447 reviews) | 
| **Quote & Order Management** | 8.1 (9 reviews) | 7.5 (449 reviews) | 
| **Customer Contract Management** | Feature Not Available | 7.9 (477 reviews) | 

#### Marketing Automation

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Email Marketing** | 7.7 (10 reviews) | 7.5 (463 reviews) | 
| **Campaign Management** | 7.8 (10 reviews) | 7.7 (463 reviews) | 
| **Lead Management** | 9.4 (12 reviews) | 8.6 (542 reviews) | 
| **Marketing ROI Analytics** | 8.9 (9 reviews) | 7.5 (437 reviews) | 

#### Customer Support

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Case Management** | 8.3 (10 reviews) | 8.2 (471 reviews) | 
| **Customer Support Portal** | Feature Not Available | 7.8 (409 reviews) | 
| **Knowledge Base** | Feature Not Available | 8.2 (433 reviews) | 
| **Call Center Features** | 7.5 (6 reviews) | 7.0 (392 reviews) | 
| **Support Analytics** | Feature Not Available | 7.8 (446 reviews) | 

#### Reporting & Analytics

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Reporting** | 9.4 (8 reviews) | 8.2 (516 reviews) | 
| **Dashboards** | 9.1 (11 reviews) | 8.7 (568 reviews) | 
| **Forecasting** | 8.5 (8 reviews) | 8.0 (466 reviews) | 

#### Mobile & Social

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 8.3 (9 reviews) | 7.9 (387 reviews) | 
| **Social Network Integration** | Feature Not Available | 7.2 (344 reviews) | 
| **Mobile User Support** | 8.8 (8 reviews) | 7.7 (470 reviews) | 

#### Platform

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Customization** | 8.9 (11 reviews) | 8.7 (529 reviews) | 
| **Workflow Capability** | 9.3 (10 reviews) | 8.7 (520 reviews) | 
| **User, Role, and Access Management** | 9.1 (9 reviews) | 8.6 (517 reviews) | 
| **Internationalization** | 8.9 (9 reviews) | 8.1 (438 reviews) | 
| **Sandbox / Test Environments** | Feature Not Available | 7.6 (387 reviews) | 
| **Document & Content Mgmt.** | 8.7 (9 reviews) | 8.0 (473 reviews) | 
| **Performance and Reliability** | 8.3 (8 reviews) | 8.5 (509 reviews) | 
| **Output Document Generation** | Feature Not Available | 7.8 (435 reviews) | 

#### Integration

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 7.9 (8 reviews) | 8.2 (468 reviews) | 
| **Integration APIs** | 8.5 (8 reviews) | 7.9 (418 reviews) | 
| **Breadth of Partner Applications** | Feature Not Available | 8.0 (413 reviews) | 

#### Generative AI

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (314 reviews) | 

#### Agentic AI - CRM

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (61 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (60 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (59 reviews) | 
| **Decision Making** | Not enough data | 7.1 (60 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **EspoCRM** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Email Marketing

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | Not enough data | 
| **Manage Email Lists** | Not enough data | Not enough data | 
| **High-Volume Sending** | Not enough data | Not enough data | 
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | 
| **Multi-user Account** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Basic Reporting** | Not enough data | Not enough data | 

#### Generative AI

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Integration

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **E-Commerce Integration** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **EspoCRM** | N/A | N/A |
| **monday CRM** | 7.8/10 | 292 |

#### Agentic AI - Sales Performance Management

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (29 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (28 reviews) | 

#### Incentives

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (215 reviews) | 
| **Triggers** | Not enough data | 7.7 (231 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (209 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (221 reviews) | 

#### Personalization

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (258 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (245 reviews) | 
| **Dashboards** | Not enough data | 8.9 (274 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (246 reviews) | 

#### Administrative

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (253 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (246 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (199 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **EspoCRM** | N/A | N/A |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 7.9 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.1 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.2 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | EspoCRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (132 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to EspoCRM (1):** [Email Marketing Software](https://www.g2.com/categories/email-marketing)

**Unique to monday CRM (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | EspoCRM | monday CRM | 
|---|---|---|
| **Small-Business** | 73.9% | 78.9% | 
| **Mid-Market** | 21.7% | 18.3% | 
| **Enterprise** | 4.3% | 2.8% | 

### By Industry

#### EspoCRM

- **Marketing and Advertising:** 17.4%
- **Information Technology and Services:** 17.4%
- **Computer Software:** 13.0%
- **Computer & Network Security:** 8.7%
- **Telecommunications:** 4.3%
- **Motion Pictures and Film:** 4.3%
- **Mechanical or Industrial Engineering:** 4.3%
- **Management Consulting:** 4.3%
- **Furniture:** 4.3%
- **Food & Beverages:** 4.3%
- **Other:** 17.4%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.8%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.7%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.8%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.3%
- **Other:** 53.2%

---
## Alternatives

### Alternatives to EspoCRM

- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (100 reviews)
- [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) — 4.1/5 stars (199 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13796 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3042 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2561 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13796 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3042 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (812 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2035 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (660 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)

---
## Top Discussions

### EspoCRM

- Title: [What is self hosted CRM?](https://www.g2.com/discussions/what-is-self-hosted-crm) — 1 comment
  > **Top comment:** "You buy an hosting and you install your self"
- Title: [How do I set up EspoCRM?](https://www.g2.com/discussions/how-do-i-set-up-espocrm) — 1 comment
  > **Top comment:** "BUy an hosting, upload files, create database and install it!
"

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/espocrm-vs-monday-crm)