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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (73.0% of reviews)
Entry-Level Pricing
$395.00
$29/ user, per month (billed annually)
EspoCRM
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$395.00
Browse all 4 pricing plansInsightly CRM
Star Rating
(931)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Insightly CRM excels in Sales Force Automation, particularly in Contact & Account Management with a score of 8.4, while EspoCRM shines in Lead Management with a higher score of 9.3, indicating a stronger capability in managing leads effectively.
- Reviewers mention that Insightly CRM has a solid Ease of Setup rating of 8.3, making it user-friendly for new users, whereas EspoCRM offers an even better experience with a score of 8.8, suggesting a smoother onboarding process.
- G2 users highlight that Insightly CRM's Quality of Support is rated at 8.0, which is decent, but EspoCRM outperforms it with a score of 8.6, indicating that users may find more responsive and helpful support with EspoCRM.
- Users on G2 report that Insightly CRM's Customization features score 7.9, which is adequate, but EspoCRM stands out with a score of 9.3, allowing for more tailored solutions to fit specific business needs.
- Reviewers mention that Insightly CRM's Reporting capabilities are rated at 7.9, which may not meet all advanced analytics needs, while EspoCRM significantly excels with a score of 9.3, providing more robust reporting tools for data-driven decision-making.
- Users say that while Insightly CRM offers basic Email Marketing features with a score of 7.6, EspoCRM's capabilities in this area are slightly lower at 7.1, indicating that Insightly may provide a better experience for email marketing campaigns.
Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Free Trial
EspoCRM
No trial information availableInsightly CRM
Free Trial is available
Ratings
Meets Requirements
9.2
16
8.3
789
Ease of Use
8.9
16
8.4
794
Ease of Setup
9.0
10
8.3
351
Ease of Admin
8.7
9
8.5
336
Quality of Support
8.5
16
8.1
676
Has the product been a good partner in doing business?
9.0
10
8.5
321
Product Direction (% positive)
9.3
16
8.0
764
Features by Category
Sales Force Automation
8.9
12
8.5
621
|
Verified
Feature Not Available
Feature Not Available
8.5
12
8.3
595
|
Verified
9.0
12
8.1
623
|
Verified
Feature Not Available
7.5
350
|
Verified
Feature Not Available
8.0
452
|
Verified
Feature Not Available
7.5
339
|
Verified
8.1
9
7.6
349
|
Verified
Feature Not Available
8.0
423
|
Verified
Marketing Automation
7.4
9
7.6
406
|
Verified
7.8
10
Feature Not Available
9.4
11
8.1
523
|
Verified
8.9
9
7.6
340
|
Verified
Customer Support
8.3
10
7.8
395
Feature Not Available
7.8
400
Feature Not Available
7.9
460
7.5
6
7.6
326
|
Verified
Feature Not Available
7.8
362
Reporting & Analytics
9.4
8
7.9
527
|
Verified
9.1
11
7.9
550
|
Verified
8.5
8
7.6
388
|
Verified
Mobile & Social
8.3
9
7.8
357
|
Verified
Feature Not Available
7.7
353
|
Verified
8.8
8
7.8
416
|
Verified
Platform
9.4
9
7.9
315
|
Verified
9.8
9
8.1
310
|
Verified
9.1
9
8.4
321
|
Verified
8.9
9
8.0
215
|
Verified
Feature Not Available
7.3
88
8.7
9
7.6
250
|
Verified
8.3
8
8.3
320
|
Verified
Feature Not Available
7.6
215
|
Verified
Integration
7.9
8
8.0
288
|
Verified
8.3
7
7.6
237
|
Verified
Feature Not Available
7.3
224
|
Verified
Generative AI
Not enough data
6.8
28
Agentic AI - CRM
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.6
7
Not enough data
7.7
8
Not enough data
7.9
8
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.2
35
Not enough data
8.6
43
Not enough data
8.3
35
Not enough data
8.7
40
Not enough data
8.0
36
Predictive Analytics
Not enough data
7.9
37
Not enough data
7.9
38
Not enough data
7.8
33
Not enough data
7.8
35
Sales Management
Not enough data
8.5
37
Not enough data
8.1
30
Not enough data
8.7
32
Not enough data
8.8
39
Categories
Categories
Shared Categories
EspoCRM and Insightly CRM are categorized as CRM
Unique Categories
EspoCRM is categorized as Email Marketing
Insightly CRM is categorized as Sales Analytics
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Alternatives
Discussions
How do I set up EspoCRM?
1 Comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
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