# Esper vs SureMDM by 42Gears Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SureMDM by 42Gears excels in overall user satisfaction, with a higher G2 Score compared to Esper. Users appreciate its **reliable device management** capabilities, highlighting features like remote management and strong security options that simplify large-scale device oversight.
- **Users say** that SureMDM is particularly easy to implement, with many praising its intuitive setup process. Recent feedback emphasizes how **quick customer support** enhances the onboarding experience, making it a preferred choice for organizations looking for efficient deployment.
- **Reviewers mention** that while Esper offers a user-friendly interface, it falls short in overall satisfaction compared to SureMDM. Users have noted that although it is easy to navigate, it lacks some of the robust features that make SureMDM a more comprehensive solution for device management.
- **According to verified reviews** , SureMDM stands out for its strong performance in device control and management features, such as RDP and location tracking. Users find these functionalities essential for maintaining oversight of their devices, especially in larger deployments.
- **G2 reviewers highlight** that Esper is effective for remote access and software updates, making it a good option for specific use cases. However, it may not provide the same level of **device control** and security features that users have come to expect from a leading MDM solution like SureMDM.
- **Users report** that both products offer solid support for Android devices, but SureMDM has a slight edge in overall **multi-OS support**. This versatility is crucial for organizations managing diverse device ecosystems, as noted by users who appreciate the seamless integration across different platforms.



| | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 238 | 96 | 
| **Largest Market Segment** | Small-Business (48.5% of reviews) | Mid-Market (45.7% of reviews) | 
| **Entry Level Price** | Free Trial | $3.99 Per Month | 

---
## Top Pros & Cons

### Esper

Pros:
- Ease of Use (21 reviews)
- Customer Support (11 reviews)

Cons:
- Expensive (5 reviews)
- Missing Features (5 reviews)

### SureMDM by 42Gears

Pros:
- Ease of Use (39 reviews)
- Customer Support (35 reviews)

Cons:
- Device Management (7 reviews)
- Improvement Needed (7 reviews)

---
## Ratings Comparison
| Rating | Esper | SureMDM by 42Gears | 
|---|---|---|
  | **Meets Requirements** | 9.0 (183 reviews) | 9.4 (89 reviews) | 
  | **Ease of Use** | 9.1 (185 reviews) | 9.0 (92 reviews) | 
  | **Ease of Setup** | 8.8 (146 reviews) | 8.8 (87 reviews) | 
  | **Ease of Admin** | 9.0 (137 reviews) | 9.2 (78 reviews) | 
  | **Quality of Support** | 8.9 (169 reviews) | 9.2 (87 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (125 reviews) | 9.4 (77 reviews) | 
  | **Product Direction (% positive)** | 8.8 (171 reviews) | 9.7 (88 reviews) | 

---
## Pricing

### Esper

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30 days, 25 devices, no commitment. Get hands-on with our console and provision a device.

[Browse all 4 editions](https://www.g2.com/products/esper/pricing)

#### Free Trial

Yes

### SureMDM by 42Gears

#### Entry-Level Pricing

Plan: Standard 

Price: $3.99 Per Month

Description: The above pricing is Per Month Per Device when Billed Annually

Key Features:
- Multi-OS support
- Device Enrollment
- Application Management

[Browse all 3 editions](https://www.g2.com/products/suremdm-by-42gears/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Esper** | 8.8/10 | 24 |
| **SureMDM by 42Gears** | 9.0/10 | 28 |

#### Scope

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.3 (5 reviews) | 8.8 (23 reviews) | 
| **Multi-OS Support** | 8.3 (5 reviews) | 8.8 (23 reviews) | 

#### Security

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Reporting and Alerts** | 8.4 (21 reviews) | 9.2 (24 reviews) | 
| **Endpoint Protection** | 9.0 (19 reviews) | 8.8 (24 reviews) | 
| **Remote Wiping** | 9.3 (20 reviews) | 9.3 (22 reviews) | 

#### Management

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Device Enrollment** | 9.0 (24 reviews) | 9.3 (23 reviews) | 
| **Device Configuration** | 9.2 (24 reviews) | 9.2 (24 reviews) | 
| **Device Compliance** | 9.1 (23 reviews) | 9.1 (23 reviews) | 
| **Usage Information** | 9.1 (23 reviews) | 9.2 (23 reviews) | 
| **Data Separation** | 8.7 (20 reviews) | 8.8 (23 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IoT Device Management Platforms

| Product | Score | Reviews |
|---|---|---|
| **Esper** | 8.5/10 | 11 |
| **SureMDM by 42Gears** | N/A | N/A |

#### Device Recognition

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Device Discovery** | Feature Not Available | Not enough data | 
| **Device Types** | Feature Not Available | Not enough data | 
| **Dashboard** | 9.5 (11 reviews) | Not enough data | 

#### Monitoring

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Device Status** | 8.9 (11 reviews) | Not enough data | 
| **Alerts & Notifications** | 7.6 (11 reviews) | Not enough data | 
| **Analytics** | 8.3 (11 reviews) | Not enough data | 

#### Provisioning

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Remote Configuration** | 9.5 (11 reviews) | Not enough data | 
| **Event Triggering** | 8.8 (11 reviews) | Not enough data | 
| **Device Diagnostics & Repair** | 7.9 (11 reviews) | Not enough data | 
| **Firmware Updates** | 7.3 (11 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Esper** | N/A | N/A |
| **SureMDM by 42Gears** | 8.6/10 | 26 |

#### Administration

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.0 (24 reviews) | 
| **File Sharing** | Not enough data | 9.2 (24 reviews) | 
| **Session Recording** | Not enough data | 8.8 (24 reviews) | 
| **Unattended Remote Access** | Not enough data | 8.7 (23 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.5 (22 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.8 (22 reviews) | 

#### Maintenance

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Remote Reboot** | Not enough data | 8.8 (23 reviews) | 
| **Remote Printing** | Not enough data | 8.2 (21 reviews) | 

#### Communication 

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Text Chat** | Not enough data | 8.6 (22 reviews) | 
| **VoIP** | Not enough data | 7.5 (20 reviews) | 
| **Video Conference Call** | Not enough data | 7.2 (20 reviews) | 
| **Screen Annotations** | Not enough data | 8.3 (20 reviews) | 

#### Security

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Data Encryption** | Not enough data | 8.9 (22 reviews) | 
| **Compliance** | Not enough data | 9.0 (22 reviews) | 

#### Device Support

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 9.2 (23 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.9 (23 reviews) | 
| **Cross-Platform** | Not enough data | 9.0 (22 reviews) | 

#### Performance

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (24 reviews) | 

### Mobile Application Management

| Product | Score | Reviews |
|---|---|---|
| **Esper** | N/A | N/A |
| **SureMDM by 42Gears** | N/A | N/A |

#### Agentic AI - Mobile Application Management

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Esper** | 8.6/10 | 142 |
| **SureMDM by 42Gears** | 8.9/10 | 72 |

#### Platform - Mobile Device Management (MDM)

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Regulation Compliant** | 8.8 (113 reviews) | 9.1 (63 reviews) | 

#### Operating System

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Multi-Systems Support** | 8.2 (68 reviews) | 8.8 (66 reviews) | 
| **Apple Support** | 6.1 (57 reviews) | 7.3 (53 reviews) | 
| **Android Support** | 9.3 (135 reviews) | 9.4 (66 reviews) | 

#### Management

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Applicatons Management** | 8.9 (126 reviews) | 9.2 (68 reviews) | 
| **Applications Consolidation** | 8.4 (101 reviews) | 9.1 (64 reviews) | 
| **Whitelist** | 8.7 (105 reviews) | 8.8 (64 reviews) | 
| **Blacklist** | 8.5 (96 reviews) | 8.8 (64 reviews) | 
| **Usage Information** | 8.9 (113 reviews) | 8.9 (63 reviews) | 

#### Security

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Remote Wipe** | 9.4 (119 reviews) | 9.2 (66 reviews) | 
| **Security** | 9.0 (117 reviews) | 9.0 (68 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Mobility Management

| Product | Score | Reviews |
|---|---|---|
| **Esper** | 8.8/10 | 29 |
| **SureMDM by 42Gears** | 8.6/10 | 31 |

#### Platform

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Regulation Compliant** | Feature Not Available | 9.1 (26 reviews) | 
| **Device Enrollment** | 9.4 (29 reviews) | 9.1 (29 reviews) | 
| **Device Configuration** | 9.0 (29 reviews) | 9.1 (29 reviews) | 

#### Operating System

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Multiple Mobile Operating System Support** | 9.0 (23 reviews) | 8.6 (29 reviews) | 
| **Apple Support** | 7.7 (18 reviews) | 7.8 (22 reviews) | 
| **Android Support** | 9.4 (29 reviews) | 8.8 (27 reviews) | 

#### Security

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Device Management** | 9.3 (27 reviews) | 8.9 (29 reviews) | 
| **Custom Alerts** | 8.2 (28 reviews) | 8.5 (27 reviews) | 
| **Security** | 8.7 (29 reviews) | 8.7 (29 reviews) | 

#### Management

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Applicatons Management** | 8.7 (29 reviews) | 8.8 (28 reviews) | 
| **Applications Consolidation** | 8.9 (25 reviews) | 8.5 (26 reviews) | 
| **Whitelist** | 8.6 (24 reviews) | 8.3 (25 reviews) | 
| **Blacklist** | 8.5 (24 reviews) | 8.1 (24 reviews) | 
| **Usage Information** | 8.6 (27 reviews) | 8.5 (26 reviews) | 

#### Agentic AI - Enterprise Mobility Management

| Feature | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)

**Unique to Esper (2):** [IoT Device Management Platforms](https://www.g2.com/categories/iot-device-management-platforms), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management)

**Unique to SureMDM by 42Gears (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)


---
## Reviewer Demographics

### By Company Size

| Segment | Esper | SureMDM by 42Gears | 
|---|---|---|
| **Small-Business** | 48.5% | 22.3% | 
| **Mid-Market** | 46.3% | 45.7% | 
| **Enterprise** | 5.2% | 31.9% | 

### By Industry

#### Esper

- **Information Technology and Services:** 11.3%
- **Computer Software:** 6.1%
- **Retail:** 6.1%
- **Food & Beverages:** 5.2%
- **Hospital & Health Care:** 4.3%
- **Transportation/Trucking/Railroad:** 3.9%
- **Hospitality:** 3.9%
- **Non-Profit Organization Management:** 3.5%
- **Restaurants:** 3.5%
- **Computer & Network Security:** 2.6%
- **Other:** 49.8%

#### SureMDM by 42Gears

- **Information Technology and Services:** 12.8%
- **Financial Services:** 9.6%
- **Computer & Network Security:** 7.4%
- **Manufacturing:** 6.4%
- **Security and Investigations:** 4.3%
- **Retail:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Automotive:** 3.2%
- **Biotechnology:** 3.2%
- **Computer Software:** 3.2%
- **Other:** 41.5%

---
## Alternatives

### Alternatives to Esper

- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews)
- [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (408 reviews)
- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2127 reviews)
- [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (259 reviews)
- [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) — 4.6/5 stars (140 reviews)
- [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (800 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3972 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1098 reviews)

### Alternatives to SureMDM by 42Gears

- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews)
- [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) — 4.3/5 stars (30 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3972 reviews)
- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2127 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (408 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1098 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (266 reviews)
- [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (800 reviews)

---
## Top Discussions

### Esper

- Title: [translate German](https://www.g2.com/discussions/translate-german) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hello Oliver,

Currently, our platform supports only English. We do have plans to enable other languages in the future.

Our user-friendly dashboard in..."
- Title: [How can I open the esper menu from a device in kiosk mode?](https://www.g2.com/discussions/how-can-i-open-the-esper-menu-from-a-device-in-kiosk-mode) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "That must have been really frustrating for you and your patient. We work with several healthcare organizations, so we understand how important it is for..."
- Title: [What strategies have you come up with when dealing with multiple devices that require multiple versions of APKs? How do I successfully pull XAPK from devices?](https://www.g2.com/discussions/30606-what-strategies-have-you-come-up-with-when-dealing-with-multiple-devices-that-require-multiple-versions-of-apks-how-do-i-successfully-pull-xapk-from-devices) — 2 comments, 1 upvote
  > **Top comment:** "Hi John,

You can create different groups on Esper platform based on the different versions of apps you want to install. You can view the entire details..."
- Title: [I face and issue to connect device with Android 8 version](https://www.g2.com/discussions/i-face-and-issue-to-connect-device-with-android-8-version) — 1 comment, 1 upvote
  > **Top comment:** "Hi Rowayda,

Thanks for reaching out and sorry for the inconvenience. Will be happy to resolve your query.

Can you share the detail on what is your..."
- Title: [With an API available for Esper, is it possible that Esper would consider creating an app for Zapier?](https://www.g2.com/discussions/with-an-api-available-for-esper-is-it-possible-that-esper-would-consider-creating-an-app-for-zapier) — 1 comment, 2 upvotes
  > **Top comment:** "Hello Matthew,

Thanks for looking at esper and your question. Glad you are able to use our alerts and platform as per your needs.

Unfortunately we do..."

### SureMDM by 42Gears

- Title: [What is SureMDM Nix used for?](https://www.g2.com/discussions/what-is-suremdm-nix-used-for) — 2 comments, 1 upvote
  > **Top comment:** "SureMDM agent is a client application (which is installed on endpoints like Android,  Windows, iOS, Linux devices/platforms) that establishes communication..."
- Title: [What is Android for enterprise?](https://www.g2.com/discussions/suremdm-what-is-android-for-enterprise) — 1 comment
  > **Top comment:** "Many organizations use Android devices for their daily operations and these devices are expected to meet basic enterprise standards such as minimum hardware..."
- Title: [What are device management apps?](https://www.g2.com/discussions/what-are-device-management-apps) — 1 comment
  > **Top comment:** "Device management applications are built to help IT administrators control, secure, and enforce policies on smartphones, tablets, laptops, and other..."
- Title: [What is a common feature of MDM software?](https://www.g2.com/discussions/what-is-a-common-feature-of-mdm-software) — 1 comment
  > **Top comment:** "Mobile Device Management (MDM) software enables IT teams to safeguard enterprise devices such as mobile phones, laptops, tablets, rugged devices, wearables..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/esper-vs-suremdm-by-42gears)