Compare Esper and SureMDM by 42Gears

At a Glance
Esper
Esper
Star Rating
(238)4.5 out of 5
Market Segments
Small-Business (48.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plans
SureMDM by 42Gears
SureMDM by 42Gears
Star Rating
(89)4.7 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$3.99 Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that SureMDM by 42Gears excels in overall user satisfaction, with a higher G2 Score compared to Esper. Users appreciate its reliable device management capabilities, highlighting features like remote management and strong security options that simplify large-scale device oversight.
  • Users say that SureMDM is particularly easy to implement, with many praising its intuitive setup process. Recent feedback emphasizes how quick customer support enhances the onboarding experience, making it a preferred choice for organizations looking for efficient deployment.
  • Reviewers mention that while Esper offers a user-friendly interface, it falls short in overall satisfaction compared to SureMDM. Users have noted that although it is easy to navigate, it lacks some of the robust features that make SureMDM a more comprehensive solution for device management.
  • According to verified reviews, SureMDM stands out for its strong performance in device control and management features, such as RDP and location tracking. Users find these functionalities essential for maintaining oversight of their devices, especially in larger deployments.
  • G2 reviewers highlight that Esper is effective for remote access and software updates, making it a good option for specific use cases. However, it may not provide the same level of device control and security features that users have come to expect from a leading MDM solution like SureMDM.
  • Users report that both products offer solid support for Android devices, but SureMDM has a slight edge in overall multi-OS support. This versatility is crucial for organizations managing diverse device ecosystems, as noted by users who appreciate the seamless integration across different platforms.
Pricing
Entry-Level Pricing
Esper
Free Trial
Free Trial
Browse all 4 pricing plans
SureMDM by 42Gears
Standard
$3.99
Per Month
Browse all 3 pricing plans
Free Trial
Esper
Free Trial is available
SureMDM by 42Gears
Free Trial is available
Ratings
Meets Requirements
9.0
183
9.3
85
Ease of Use
9.1
185
8.9
87
Ease of Setup
8.8
146
8.8
82
Ease of Admin
9.0
137
9.2
78
Quality of Support
8.9
169
9.2
84
Has the product been a good partner in doing business?
9.1
125
9.4
77
Product Direction (% positive)
8.8
171
9.7
84
Features by Category
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
8.8
24
9.0
23
Scope
8.3
5
8.8
22
8.3
5
8.7
21
Security
8.4
21
9.2
23
9.0
19
8.7
23
9.3
20
9.3
21
Management
9.0
24
9.3
22
9.2
24
9.2
22
9.1
23
9.0
22
9.1
23
9.1
21
8.7
20
8.8
22
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IoT Device Management PlatformsHide 10 FeaturesShow 10 Features
8.5
11
Not enough data
Device Recognition
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
11
Not enough data
Monitoring
8.9
11
Not enough data
7.6
11
Not enough data
8.3
11
Not enough data
Provisioning
9.5
11
Not enough data
8.8
11
Not enough data
7.9
11
Not enough data
7.3
11
Not enough data
Not enough data
8.6
23
Administration
Not enough data
9.0
23
Not enough data
9.1
23
Not enough data
8.8
23
Not enough data
8.6
22
Not enough data
8.5
22
Not enough data
8.8
22
Maintenance
Not enough data
8.8
22
Not enough data
8.2
21
Communication
Not enough data
8.6
22
Not enough data
7.5
20
Not enough data
7.2
20
Not enough data
8.3
20
Security
Not enough data
8.9
22
Not enough data
9.0
21
Device Support
Not enough data
9.2
23
Not enough data
8.9
23
Not enough data
9.0
22
Performance
Not enough data
8.8
23
Mobile Application ManagementHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
8.6
142
8.9
67
Platform - Mobile Device Management (MDM)
8.8
113
9.1
60
Operating System
8.2
68
8.8
64
6.1
57
7.2
51
9.3
135
9.4
63
Management
8.9
126
9.2
65
8.4
101
9.1
62
8.7
105
8.8
62
8.5
96
8.8
62
8.9
113
8.9
61
Security
9.4
119
9.2
64
9.0
117
9.0
65
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Mobility ManagementHide 21 FeaturesShow 21 Features
8.8
29
8.5
26
Platform
Feature Not Available
9.0
24
9.4
29
9.0
26
9.0
29
9.0
26
Operating System
9.0
23
8.5
26
7.7
18
7.6
20
9.4
29
9.0
24
Security
9.3
27
8.8
26
8.2
28
8.3
24
8.7
29
8.6
26
Management
8.7
29
8.6
25
8.9
25
8.3
24
8.6
24
8.2
24
8.5
24
8.0
23
8.6
27
8.4
25
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Esper
Esper
SureMDM by 42Gears
SureMDM by 42Gears
Unique Categories
SureMDM by 42Gears
SureMDM by 42Gears is categorized as Remote Support
Reviews
Reviewers' Company Size
Esper
Esper
Small-Business(50 or fewer emp.)
48.5%
Mid-Market(51-1000 emp.)
46.3%
Enterprise(> 1000 emp.)
5.2%
SureMDM by 42Gears
SureMDM by 42Gears
Small-Business(50 or fewer emp.)
23.6%
Mid-Market(51-1000 emp.)
47.2%
Enterprise(> 1000 emp.)
29.2%
Reviewers' Industry
Esper
Esper
Information Technology and Services
11.3%
Computer Software
6.1%
Retail
6.1%
Food & Beverages
5.2%
Hospital & Health Care
4.3%
Other
67.1%
SureMDM by 42Gears
SureMDM by 42Gears
Information Technology and Services
12.4%
Financial Services
10.1%
Computer & Network Security
7.9%
Manufacturing
6.7%
Hospital & Health Care
4.5%
Other
58.4%
Alternatives
Esper
Esper Alternatives
Hexnode UEM
Hexnode UEM
Add Hexnode UEM
Scalefusion
Scalefusion
Add Scalefusion
AirDroid Business
AirDroid Business
Add AirDroid Business
Jamf
Jamf
Add Jamf
SureMDM by 42Gears
SureMDM by 42Gears Alternatives
Scalefusion
Scalefusion
Add Scalefusion
SOTI MobiControl
Soti
Add SOTI MobiControl
JumpCloud
JumpCloud
Add JumpCloud
Jamf
Jamf
Add Jamf
Discussions
Esper
Esper Discussions
What strategies have you come up with when dealing with multiple devices that require multiple versions of APKs? How do I successfully pull XAPK from devices?
2 Comments
Ankit G.
AG
Hi John, You can create different groups on Esper platform based on the different versions of apps you want to install. You can view the entire details...Read more
translate German
2 Comments
Official Response from Esper
Hello Oliver, Currently, our platform supports only English. We do have plans to enable other languages in the future. Our user-friendly dashboard in...Read more
How can I open the esper menu from a device in kiosk mode?
2 Comments
Enmanuel R.
ER
From Android 10 and above, Android has deprecated the display over apps permission for Go devices; provisioning couldn’t proceed due to these permissions. As...Read more
SureMDM by 42Gears
SureMDM by 42Gears Discussions
What is SureMDM Nix used for?
2 Comments
Anjana  J.
AJ
SureMDM agent is a client application (which is installed on endpoints like Android, Windows, iOS, Linux devices/platforms) that establishes communication...Read more
What is a common feature of MDM software?
1 Comment
Anjana  J.
AJ
Mobile Device Management (MDM) software enables IT teams to safeguard enterprise devices such as mobile phones, laptops, tablets, rugged devices, wearables...Read more
What are device management apps?
1 Comment
Anjana  J.
AJ
Device management applications are built to help IT administrators control, secure, and enforce policies on smartphones, tablets, laptops, and other...Read more