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Esper
Esper
(236)
4.5 out of 5
Esper
By Esper
Optimized for quick response
NinjaOne
NinjaOne
(3,212)
4.7 out of 5
NinjaOne
By NinjaOne
Optimized for quick response
At a Glance
Esper
Esper
Star Rating
(236)4.5 out of 5
Market Segments
Small-Business (48.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plans
NinjaOne
NinjaOne
Star Rating
(3,212)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that NinjaOne excels in its Ease of Setup with a score of 9.3, making it a preferred choice for teams looking to get started quickly, while Esper's score of 8.8 indicates a slightly more complex onboarding process.
  • Reviewers mention that NinjaOne's Quality of Support is highly rated at 9.3, with many users praising the responsiveness and helpfulness of the support team, whereas Esper's support, rated at 8.9, is considered good but not as standout.
  • G2 users highlight NinjaOne's superior Device Management capabilities, scoring 9.3, which includes features like Unattended Remote Access and Multi-Monitor Support, while Esper's device management features, though solid, do not match the same level of user satisfaction.
  • Reviewers mention that NinjaOne's Performance Monitoring features, rated at 8.9, provide comprehensive insights that help in proactive management, whereas Esper's performance monitoring, rated at 8.8, is effective but lacks some of the advanced analytics that NinjaOne offers.
  • Users on G2 report that NinjaOne's Asset Management features, with a score of 8.8, are robust and user-friendly, allowing for easy tracking and reporting, while Esper's asset management, rated at 8.5, is functional but may require more manual input.
  • Reviewers say that NinjaOne's Remote Backup functionality, scoring 8.9, is praised for its reliability and ease of use, while Esper's remote backup features, although rated similarly at 8.8, are noted to have occasional performance issues during peak usage times.
Pricing
Entry-Level Pricing
Esper
Free Trial
Free Trial
Browse all 4 pricing plans
NinjaOne
No pricing available
Free Trial
Esper
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.0
183
9.1
3,039
Ease of Use
9.1
185
9.1
3,073
Ease of Setup
8.8
146
9.2
2,872
Ease of Admin
9.0
137
9.2
2,748
Quality of Support
8.9
169
9.2
2,918
Has the product been a good partner in doing business?
9.1
125
9.5
2,684
Product Direction (% positive)
8.8
171
9.7
3,023
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
Not enough data
7.9
708
Administration
Not enough data
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Service Desk
Not enough data
8.0
665
Not enough data
7.8
654
Not enough data
7.7
632
Management
Not enough data
8.3
617
Not enough data
9.0
624
Not enough data
8.7
602
Not enough data
8.8
598
Not enough data
8.4
581
Functionality
Not enough data
7.5
604
Not enough data
8.5
612
Not enough data
8.8
632
Not enough data
8.9
631
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Server BackupHide 18 FeaturesShow 18 Features
Not enough data
8.1
328
Compatibility
Not enough data
8.8
310
Not enough data
8.0
286
Not enough data
8.3
287
Not enough data
8.2
276
Management
Not enough data
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.2
304
Compliance
Not enough data
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Online BackupHide 17 FeaturesShow 17 Features
Not enough data
8.1
383
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
338
Not enough data
9.0
353
Not enough data
8.5
342
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Management
Not enough data
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
7.9
2,004
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1952
|
Verified
Not enough data
8.5
467
Not enough data
8.1
447
Monitoring and Management
Not enough data
9.3
1939
|
Verified
Not enough data
8.4
1832
Not enough data
8.6
1887
|
Verified
Not enough data
8.9
1935
|
Verified
Not enough data
8.2
451
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
441
Service Management
Not enough data
9.1
1859
|
Verified
Not enough data
8.0
435
Not enough data
7.2
426
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
468
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
8.8
24
7.9
433
Scope
8.3
5
8.7
411
8.3
5
8.8
420
Security
8.4
21
8.5
416
9.0
19
8.3
389
9.3
20
7.4
379
Management
9.0
24
8.8
407
9.2
24
8.6
404
9.1
23
8.6
396
9.1
23
8.7
399
8.7
20
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Network MonitoringHide 27 FeaturesShow 27 Features
Not enough data
7.5
688
Functionality
Not enough data
8.8
652
Not enough data
8.9
669
Not enough data
8.0
614
Not enough data
8.7
609
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.2
252
Management
Not enough data
8.2
571
Not enough data
8.2
580
Not enough data
7.6
537
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
243
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
241
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Incident ManagementHide 16 FeaturesShow 16 Features
Not enough data
7.9
572
Monitoring
Not enough data
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
IT Asset ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.8
1,149
Asset Inventory
Not enough data
8.9
1125
Not enough data
8.8
1116
Not enough data
7.7
1023
Not enough data
Feature Not Available
Not enough data
8.1
1050
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Management
Not enough data
9.1
1080
Not enough data
8.7
1028
Not enough data
8.0
995
Not enough data
8.1
1020
IoT Device Management PlatformsHide 10 FeaturesShow 10 Features
8.5
11
Not enough data
Device Recognition
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
11
Not enough data
Monitoring
8.9
11
Not enough data
7.6
11
Not enough data
8.3
11
Not enough data
Provisioning
9.5
11
Not enough data
8.8
11
Not enough data
7.9
11
Not enough data
7.3
11
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
Not enough data
8.4
1,614
Administration
Not enough data
9.2
1553
Not enough data
8.7
1512
Not enough data
7.8
1415
Not enough data
9.1
1550
Not enough data
8.9
1476
Not enough data
8.8
1510
Maintenance
Not enough data
9.1
1540
Not enough data
7.7
1330
Communication
Not enough data
7.9
1377
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1303
Security
Not enough data
8.3
1344
Not enough data
8.4
1373
Device Support
Not enough data
7.6
1339
Not enough data
8.4
1408
Not enough data
8.4
1395
Performance
Not enough data
8.2
1463
PC BackupHide 12 FeaturesShow 12 Features
Not enough data
7.9
337
Functionality
Not enough data
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Performance
Not enough data
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Agentic AI - PC Backup
Not enough data
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
IT DocumentationHide 6 FeaturesShow 6 Features
Not enough data
8.5
226
Management and Discovery - IT Documentation
Not enough data
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Operations - IT Documentation
Not enough data
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Mobile Application ManagementHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
7.8
76
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
64
Not enough data
7.2
65
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
75
Not enough data
8.1
72
Not enough data
7.8
68
Not enough data
8.8
75
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
BackupHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
8.6
142
8.1
480
Platform - Mobile Device Management (MDM)
8.8
113
8.5
431
Operating System
8.2
68
9.1
476
6.1
57
8.0
468
9.3
135
8.2
455
Management
8.9
126
8.5
460
8.4
101
8.2
438
8.7
105
8.2
436
8.5
96
8.1
437
8.9
113
8.3
438
Security
9.4
119
8.5
445
9.0
117
8.5
442
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Enterprise Mobility ManagementHide 21 FeaturesShow 21 Features
8.8
29
Not enough data
Platform
Feature Not Available
Not enough data
9.4
29
Not enough data
9.0
29
Not enough data
Operating System
9.0
23
Not enough data
7.7
18
Not enough data
9.4
29
Not enough data
Security
9.3
27
Not enough data
8.2
28
Not enough data
8.7
29
Not enough data
Management
8.7
29
Not enough data
8.9
25
Not enough data
8.6
24
Not enough data
8.5
24
Not enough data
8.6
27
Not enough data
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.8
742
Analysis
Not enough data
8.0
704
Platform
Not enough data
7.8
691
Not enough data
9.0
715
Not enough data
8.2
675
Not enough data
8.4
708
Not enough data
8.2
691
Security
Not enough data
8.6
706
Not enough data
9.1
720
Not enough data
7.6
665
Not enough data
8.6
689
Not enough data
8.1
669
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Categories
Categories
Shared Categories
Esper
Esper
NinjaOne
NinjaOne
Esper and NinjaOne are categorized as Unified Endpoint Management (UEM) and Mobile Device Management (MDM)
Unique Categories
Esper
NinjaOne
Reviews
Reviewers' Company Size
Esper
Esper
Small-Business(50 or fewer emp.)
48.5%
Mid-Market(51-1000 emp.)
46.3%
Enterprise(> 1000 emp.)
5.2%
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
44.5%
Mid-Market(51-1000 emp.)
49.6%
Enterprise(> 1000 emp.)
5.9%
Reviewers' Industry
Esper
Esper
Information Technology and Services
11.3%
Retail
6.1%
Computer Software
6.1%
Food & Beverages
5.2%
Hospital & Health Care
4.3%
Other
67.1%
NinjaOne
NinjaOne
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
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Esper
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Discussions
Esper
Esper Discussions
What strategies have you come up with when dealing with multiple devices that require multiple versions of APKs? How do I successfully pull XAPK from devices?
2 Comments
Ankit G.
AG
Hi John, You can create different groups on Esper platform based on the different versions of apps you want to install. You can view the entire details...Read more
translate German
2 Comments
Official Response from Esper
Hello Oliver, Currently, our platform supports only English. We do have plans to enable other languages in the future. Our user-friendly dashboard in...Read more
How can I open the esper menu from a device in kiosk mode?
2 Comments
Enmanuel R.
ER
From Android 10 and above, Android has deprecated the display over apps permission for Go devices; provisioning couldn’t proceed due to these permissions. As...Read more
See all discussions
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
Nathan S.
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting. It also integrates...Read more
See all discussions
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Add Product
Esper
Esper
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NinjaOne
NinjaOne
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