# Esper vs Iru Comparison --- ## AI Generated Summary - **G2 reviewers report** that Iru excels in user satisfaction, boasting a higher overall rating compared to Esper. Users appreciate Iru's **automatic updates** and **zero-touch deployments** , which significantly enhance the management of Apple devices. - **Users say** that Iru's support is a standout feature, with many highlighting the **responsive and knowledgeable** customer service. In contrast, while Esper has a decent support rating, it doesn't quite match the level of service reported by Iru users. - **Reviewers mention** that Iru's ease of use is a major advantage, with many finding the platform **simple and fast** to navigate. Esper, while also user-friendly, has received feedback indicating that some users find it less intuitive when managing app updates and settings. - **According to verified reviews** , Iru's implementation process is praised for its **quick setup** and seamless onboarding experience. Users have noted that this efficiency is a significant benefit, especially when compared to Esper, which has been described as having a more complex setup process. - **G2 reviewers highlight** Iru's robust security features, which are crucial for managing device fleets. Users appreciate the platform's compliance and security capabilities, while Esper's security features, although solid, do not receive the same level of acclaim. - **Users appreciate** Esper's organizational capabilities, particularly for managing large groups of devices. The **device blueprints** and **Managed Configurations** are noted as helpful tools, but some users still find Iru's overall functionality more comprehensive for their needs. | | Esper | Iru | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | | **Total Reviews** | 238 | 801 | | **Largest Market Segment** | Small-Business (48.5% of reviews) | Mid-Market (71.5% of reviews) | | **Entry Level Price** | Free Trial | No pricing available | --- ## Top Pros & Cons ### Esper Pros: - Ease of Use (21 reviews) - Customer Support (11 reviews) Cons: - Expensive (5 reviews) - Missing Features (5 reviews) ### Iru Pros: - Ease of Use (345 reviews) - Customer Support (254 reviews) Cons: - Missing Features (71 reviews) - Lacking Features (56 reviews) --- ## Ratings Comparison | Rating | Esper | Iru | |---|---|---| | **Meets Requirements** | 9.0 (183 reviews) | 9.2 (704 reviews) | | **Ease of Use** | 9.1 (185 reviews) | 9.4 (722 reviews) | | **Ease of Setup** | 8.8 (146 reviews) | 9.3 (701 reviews) | | **Ease of Admin** | 9.0 (137 reviews) | 9.4 (640 reviews) | | **Quality of Support** | 8.9 (169 reviews) | 9.5 (694 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (125 reviews) | 9.4 (636 reviews) | | **Product Direction (% positive)** | 8.8 (171 reviews) | 9.4 (671 reviews) | --- ## Pricing ### Esper #### Entry-Level Pricing Plan: Free Trial Price: Free Trial Key Features: - 30 days, 25 devices, no commitment. Get hands-on with our console and provision a device. [Browse all 4 editions](https://www.g2.com/products/esper/pricing) #### Free Trial Yes ### Iru #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Esper** | 8.8/10 | 24 | | **Iru** | N/A | N/A | #### Scope | Feature | Esper | Iru | |---|---|---| | **Endpoint Inclusiveness** | 8.3 (5 reviews) | Not enough data | | **Multi-OS Support** | 8.3 (5 reviews) | Not enough data | #### Security | Feature | Esper | Iru | |---|---|---| | **Reporting and Alerts** | 8.4 (21 reviews) | Not enough data | | **Endpoint Protection** | 9.0 (19 reviews) | Not enough data | | **Remote Wiping** | 9.3 (20 reviews) | Not enough data | #### Management | Feature | Esper | Iru | |---|---|---| | **Device Enrollment** | 9.0 (24 reviews) | Not enough data | | **Device Configuration** | 9.2 (24 reviews) | Not enough data | | **Device Compliance** | 9.1 (23 reviews) | Not enough data | | **Usage Information** | 9.1 (23 reviews) | Not enough data | | **Data Separation** | 8.7 (20 reviews) | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Esper | Iru | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### IoT Device Management Platforms | Product | Score | Reviews | |---|---|---| | **Esper** | 8.5/10 | 11 | | **Iru** | N/A | N/A | #### Device Recognition | Feature | Esper | Iru | |---|---|---| | **Device Discovery** | Feature Not Available | Not enough data | | **Device Types** | Feature Not Available | Not enough data | | **Dashboard** | 9.5 (11 reviews) | Not enough data | #### Monitoring | Feature | Esper | Iru | |---|---|---| | **Device Status** | 8.9 (11 reviews) | Not enough data | | **Alerts & Notifications** | 7.6 (11 reviews) | Not enough data | | **Analytics** | 8.3 (11 reviews) | Not enough data | #### Provisioning | Feature | Esper | Iru | |---|---|---| | **Remote Configuration** | 9.5 (11 reviews) | Not enough data | | **Event Triggering** | 8.8 (11 reviews) | Not enough data | | **Device Diagnostics & Repair** | 7.9 (11 reviews) | Not enough data | | **Firmware Updates** | 7.3 (11 reviews) | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Esper** | N/A | N/A | | **Iru** | N/A | N/A | #### Generative AI | Feature | Esper | Iru | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Mobile Application Management | Product | Score | Reviews | |---|---|---| | **Esper** | N/A | N/A | | **Iru** | N/A | N/A | #### Agentic AI - Mobile Application Management | Feature | Esper | Iru | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Detection & Response (EDR) | Product | Score | Reviews | |---|---|---| | **Esper** | N/A | N/A | | **Iru** | N/A | N/A | #### Services - Endpoint Detection & Response (EDR) | Feature | Esper | Iru | |---|---|---| | **Managed Services** | Not enough data | Feature Not Available | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Esper** | N/A | N/A | | **Iru** | N/A | N/A | #### System Control | Feature | Esper | Iru | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Esper | Iru | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Esper | Iru | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Mobile Device Management (MDM) | Product | Score | Reviews | |---|---|---| | **Esper** | 8.6/10 | 142 | | **Iru** | 8.4/10 | 597 | #### Platform - Mobile Device Management (MDM) | Feature | Esper | Iru | |---|---|---| | **Regulation Compliant** | 8.8 (113 reviews) | 9.4 (510 reviews) | #### Operating System | Feature | Esper | Iru | |---|---|---| | **Multi-Systems Support** | 8.2 (68 reviews) | 7.1 (481 reviews) | | **Apple Support** | 6.1 (57 reviews) | 9.6 (550 reviews) | | **Android Support** | 9.3 (135 reviews) | 2.5 (61 reviews) | #### Management | Feature | Esper | Iru | |---|---|---| | **Applicatons Management** | 8.9 (126 reviews) | 9.2 (555 reviews) | | **Applications Consolidation** | 8.4 (101 reviews) | 8.5 (482 reviews) | | **Whitelist** | 8.7 (105 reviews) | 8.7 (446 reviews) | | **Blacklist** | 8.5 (96 reviews) | 8.6 (439 reviews) | | **Usage Information** | 8.9 (113 reviews) | 8.4 (496 reviews) | #### Security | Feature | Esper | Iru | |---|---|---| | **Remote Wipe** | 9.4 (119 reviews) | 9.5 (515 reviews) | | **Security** | 9.0 (117 reviews) | 9.2 (529 reviews) | #### Agentic AI - Mobile Device Management (MDM) | Feature | Esper | Iru | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.5 (8 reviews) | | **Multi-step Planning** | Not enough data | 8.8 (7 reviews) | | **Cross-system Integration** | Not enough data | 8.5 (19 reviews) | | **Adaptive Learning** | Not enough data | 8.6 (7 reviews) | | **Natural Language Interaction** | Not enough data | 8.6 (11 reviews) | | **Proactive Assistance** | Not enough data | 7.8 (10 reviews) | | **Decision Making** | Not enough data | 8.9 (9 reviews) | ### Enterprise Mobility Management | Product | Score | Reviews | |---|---|---| | **Esper** | 8.8/10 | 29 | | **Iru** | 8.6/10 | 145 | #### Platform | Feature | Esper | Iru | |---|---|---| | **Regulation Compliant** | Feature Not Available | 9.3 (132 reviews) | | **Device Enrollment** | 9.4 (29 reviews) | 9.5 (144 reviews) | | **Device Configuration** | 9.0 (29 reviews) | 9.6 (142 reviews) | #### Operating System | Feature | Esper | Iru | |---|---|---| | **Multiple Mobile Operating System Support** | 9.0 (23 reviews) | 8.1 (122 reviews) | | **Apple Support** | 7.7 (18 reviews) | 9.7 (140 reviews) | | **Android Support** | 9.4 (29 reviews) | 3.0 (28 reviews) | #### Security | Feature | Esper | Iru | |---|---|---| | **Device Management** | 9.3 (27 reviews) | 9.6 (142 reviews) | | **Custom Alerts** | 8.2 (28 reviews) | 8.7 (135 reviews) | | **Security** | 8.7 (29 reviews) | 9.3 (139 reviews) | #### Management | Feature | Esper | Iru | |---|---|---| | **Applicatons Management** | 8.7 (29 reviews) | 9.4 (136 reviews) | | **Applications Consolidation** | 8.9 (25 reviews) | 8.8 (120 reviews) | | **Whitelist** | 8.6 (24 reviews) | 8.7 (113 reviews) | | **Blacklist** | 8.5 (24 reviews) | 8.6 (112 reviews) | | **Usage Information** | 8.6 (27 reviews) | 8.7 (127 reviews) | #### Agentic AI - Enterprise Mobility Management | Feature | Esper | Iru | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Unique to Esper (3):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [IoT Device Management Platforms](https://www.g2.com/categories/iot-device-management-platforms), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management) **Unique to Iru (2):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) --- ## Reviewer Demographics ### By Company Size | Segment | Esper | Iru | |---|---|---| | **Small-Business** | 48.5% | 23.0% | | **Mid-Market** | 46.3% | 71.5% | | **Enterprise** | 5.2% | 5.6% | ### By Industry #### Esper - **Information Technology and Services:** 11.3% - **Computer Software:** 6.1% - **Retail:** 6.1% - **Food & Beverages:** 5.2% - **Hospital & Health Care:** 4.3% - **Transportation/Trucking/Railroad:** 3.9% - **Hospitality:** 3.9% - **Non-Profit Organization Management:** 3.5% - **Restaurants:** 3.5% - **Computer & Network Security:** 2.6% - **Other:** 49.8% #### Iru - **Computer Software:** 19.4% - **Information Technology and Services:** 13.8% - **Financial Services:** 10.2% - **Marketing and Advertising:** 4.6% - **Hospital & Health Care:** 3.2% - **Computer & Network Security:** 3.1% - **Non-Profit Organization Management:** 2.6% - **Biotechnology:** 2.1% - **Construction:** 1.8% - **Health, Wellness and Fitness:** 1.7% - **Other:** 37.5% --- ## Alternatives ### Alternatives to Esper - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (233 reviews) - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews) - [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (408 reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2127 reviews) - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (259 reviews) - [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) — 4.6/5 stars (140 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3972 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1099 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) ### Alternatives to Iru - [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2127 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (233 reviews) - [Addigy](https://www.g2.com/products/addigy/reviews) — 4.5/5 stars (225 reviews) - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3972 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews) - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (259 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1099 reviews) - [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (408 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (424 reviews) --- ## Top Discussions ### Esper - Title: [translate German](https://www.g2.com/discussions/translate-german) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Hello Oliver, Currently, our platform supports only English. We do have plans to enable other languages in the future. Our user-friendly dashboard in..." - Title: [How can I open the esper menu from a device in kiosk mode?](https://www.g2.com/discussions/how-can-i-open-the-esper-menu-from-a-device-in-kiosk-mode) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "That must have been really frustrating for you and your patient. We work with several healthcare organizations, so we understand how important it is for..." - Title: [What strategies have you come up with when dealing with multiple devices that require multiple versions of APKs? How do I successfully pull XAPK from devices?](https://www.g2.com/discussions/30606-what-strategies-have-you-come-up-with-when-dealing-with-multiple-devices-that-require-multiple-versions-of-apks-how-do-i-successfully-pull-xapk-from-devices) — 2 comments, 1 upvote > **Top comment:** "Hi John, You can create different groups on Esper platform based on the different versions of apps you want to install. You can view the entire details..." - Title: [I face and issue to connect device with Android 8 version](https://www.g2.com/discussions/i-face-and-issue-to-connect-device-with-android-8-version) — 1 comment, 1 upvote > **Top comment:** "Hi Rowayda, Thanks for reaching out and sorry for the inconvenience. Will be happy to resolve your query. Can you share the detail on what is your..." - Title: [With an API available for Esper, is it possible that Esper would consider creating an app for Zapier?](https://www.g2.com/discussions/with-an-api-available-for-esper-is-it-possible-that-esper-would-consider-creating-an-app-for-zapier) — 1 comment, 2 upvotes > **Top comment:** "Hello Matthew, Thanks for looking at esper and your question. Glad you are able to use our alerts and platform as per your needs. Unfortunately we do..." ### Iru - Title: [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) — 6 comments, 1 upvote > **Top comment:** "Yes" - Title: [Why Kandji?](https://www.g2.com/discussions/why-kandji) — 4 comments, 1 upvote > **Top comment:** "We have decided to use Kandji after a successful trial. Trying is believing." - Title: [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) — 2 comments, 1 upvote > **Top comment:** "Kandji is mdm for MacOS, iPadOS and iOS." - Title: [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) — 1 comment, 2 upvotes > **Top comment:** "There are two common reasons to use an EA: (1) to collect custom details about a device, or (2) to use as criteria for a smart group. To address the first..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/esper-vs-iru)