Link copied to clipboard # ESO Fire RMS vs Tyler Enterprise Public Safety Comparison - What are their main differences? Share [ Export ](/compare/eso-fire-rms/tyler-enterprise-public-safety/export.csv) ESO Fire RMSTyler Enterprise Public Safety[+ Add Product](#) Reviews **ESO Fire RMS** [ 3.6/5(21) ](https://www.g2.com/products/eso-fire-rms/reviews#reviews) **Tyler Enterprise Public Safety** [ 4.2/5(13) ](https://www.g2.com/products/tyler-enterprise-public-safety/reviews#reviews) Pricing **ESO Fire RMS** No pricing available **Tyler Enterprise Public Safety** No pricing available **Pricing Insights** from reviews Time to Implement **ESO Fire RMS** Not enough reviews yet **Tyler Enterprise Public Safety** 11 months Based on 8 responses Return on Investment **ESO Fire RMS** Not enough reviews yet **Tyler Enterprise Public Safety** Not enough reviews yet Perceived Cost **ESO Fire RMS** $$$$$ **Tyler Enterprise Public Safety** Not enough reviews yet Average Discount **ESO Fire RMS** Not enough reviews yet **Tyler Enterprise Public Safety** Not enough reviews yet Pros & Cons **ESO Fire RMS** Not enough data **Tyler Enterprise Public Safety** Not enough data Screenshots **ESO Fire RMS** ![ESO Fire RMS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/128735/SS-Fire-Incidents-EHRInt.png) **Tyler Enterprise Public Safety** ![Tyler Enterprise Public Safety screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1274608/Agencies-can-leverage-the-powerful-analytic-tools-in-the-Enterprise-Public-Safety-suite-to-make-communities-safer.jpg) Ratings Meets Requirements **ESO Fire RMS** 6.5 6.513 **Tyler Enterprise Public Safety** 7.9 7.913 Ease of Use **ESO Fire RMS** 7.1 7.112 **Tyler Enterprise Public Safety** 7.2 7.213 Ease of Setup **ESO Fire RMS** 6.9 6.98 **Tyler Enterprise Public Safety** 6.5 6.59 Ease of Admin **ESO Fire RMS** 7.6 7.69 **Tyler Enterprise Public Safety** 6.9 6.99 Quality of Support **ESO Fire RMS** 7.9 7.912 **Tyler Enterprise Public Safety** 8.1 8.113 Has the product been a good partner in doing business? **ESO Fire RMS** 7.8 7.89 **Tyler Enterprise Public Safety** 8.0 8.09 Product Direction (% positive) **ESO Fire RMS** 6.4 6.413 **Tyler Enterprise Public Safety** 9.1 9.113 Features Show 5 feature categories with incomplete data Fire Department[Hide 38 FeaturesShow 38 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Tactical View Not enough data Not enough data Search/Filter Not enough data Not enough data Email Management Not enough data Not enough data Document Management Not enough data Not enough data Inspection Management Not enough data Not enough data Sensor Data Not enough data Not enough data Attendance Management Not enough data Not enough data Barcode Recognition Not enough data Not enough data Employee Management Not enough data Not enough data For First Responders Not enough data Not enough data Status Tracking Not enough data Not enough data Incident Response Checklists Not enough data Not enough data Geographic Maps Not enough data Not enough data Generative AI Not enough data Not enough data Multi-Location Not enough data Not enough data Equipment Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Pictometry Imagery Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Records Management Not enough data Not enough data Communication Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data API Not enough data Not enough data In-Vehicle Navigation Not enough data Not enough data Inventory Management Not enough data Not enough data Customizable Forms Not enough data Not enough data User Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Facility Management Not enough data Not enough data Incident Management Not enough data Not enough data Compliance Management Not enough data Not enough data Event Calendar Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Training Management Not enough data Not enough data Law Enforcement[Hide 36 FeaturesShow 36 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Activity Dashboard Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Internal Affairs Administration Not enough data Not enough data Field Reporting Not enough data Not enough data Summary Reports Not enough data Not enough data Data Visualization Not enough data Not enough data Court Management Integration Not enough data Not enough data Dispatch Management Not enough data Not enough data Scheduling Not enough data Not enough data Real-Time Updates Not enough data Not enough data Communication Management Not enough data Not enough data Case Management Not enough data Not enough data Data Import/Export Not enough data Not enough data For Law Enforcement Agencies Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Automated Scheduling Not enough data Not enough data Customizable Reports Not enough data Not enough data Criminal Database Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Employee Database Not enough data Not enough data Incident Mapping Not enough data Not enough data Audit Trail Not enough data Not enough data AI Copilot Not enough data Not enough data Crime Scene Management Not enough data Not enough data Generative AI Not enough data Not enough data Monitoring Not enough data Not enough data Customizable Fields Not enough data Not enough data Evidence Management Not enough data Not enough data API Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Document Storage Not enough data Not enough data Records Management Not enough data Not enough data Status Tracking Not enough data Not enough data Task Management Not enough data Not enough data Investigation Management Not enough data Not enough data Geographic Maps Not enough data Not enough data Crime Analytics[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data Not enough data Crime Analytics Location Mapping Not enough data Not enough data Identity Resolution Not enough data Not enough data Link Analysis Not enough data Not enough data Platform Data Sharing Not enough data Not enough data Dashboards Not enough data Not enough data Reporting Not enough data Not enough data Integrations Crime RMS Not enough data Not enough data CAD Not enough data Not enough data Public Records Not enough data Not enough data Emergency Medical Services[Hide 53 FeaturesShow 53 Features](javascript:void(0);) Not enough data Not enough data Emergency Response Computer Aided Dispatch Not enough data Not enough data Geospatial Mapping Not enough data Not enough data Collaborative Response Not enough data Not enough data Data Management Patient Care Report / Clinical Documentation Not enough data Not enough data Performance Reporting Not enough data Not enough data Workers Comp Injury Reports Not enough data Not enough data Business Operations Billing Not enough data Not enough data Employee Management Not enough data Not enough data Communication Management Not enough data Not enough data Training Management Not enough data Not enough data Shift Management Not enough data Not enough data Fleet Management Not enough data Not enough data Claims Management Not enough data Not enough data Instructor Management Not enough data Not enough data Availability Management Not enough data Not enough data Timesheet Management Not enough data Not enough data Compliance Management Not enough data Not enough data Fuel Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Additional Functionality Availability Indicator Not enough data Not enough data For First Responders Not enough data Not enough data Document Storage Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Electronic Signature Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Controlled Substance Tracking Not enough data Not enough data Refusal Statements Not enough data Not enough data Scheduling Not enough data Not enough data Dispatch Monitoring Not enough data Not enough data API Not enough data Not enough data NEMSIS Compliance Not enough data Not enough data Point-of-Service Data Not enough data Not enough data Self Serve Sign-up Not enough data Not enough data Mobile Access Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Overtime Calculation Not enough data Not enough data For Medical Purposes Not enough data Not enough data Equipment Tracking Not enough data Not enough data Offline Access Not enough data Not enough data GPS Not enough data Not enough data Shift-End Alerts Not enough data Not enough data EMS Service Roles Time Clock Not enough data Not enough data AI Copilot Not enough data Not enough data Vehicle Maintenance Not enough data Not enough data Employee Certification Not enough data Not enough data Generative AI Not enough data Not enough data Complaint Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Event Calendar Not enough data Not enough data SOG/Protocol Control Not enough data Not enough data Routing Not enough data Not enough data Police Records Management System (RMS)[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data Not enough data Report Writing Procedural Reports Not enough data Not enough data Use of Force Reports Not enough data Not enough data Vehicle & Traffic Reporting Not enough data Not enough data Mobile Reporting Not enough data Not enough data Report Attachments Not enough data Not enough data Compliance Not enough data Not enough data Code Configuration Not enough data Not enough data Customizable Reports Not enough data Not enough data Case Management Task Assignment Not enough data Not enough data Activity Audit Not enough data Not enough data Master Entity Sync Not enough data Not enough data Evidence Management Barcode Filing Not enough data Not enough data Inventory Management Not enough data Not enough data Incident Management Not enough data Not enough data Audit Management Not enough data Not enough data Workflow Management Not enough data Not enough data Case Management Not enough data Not enough data Contact Management Not enough data Not enough data Records Management Not enough data Not enough data Inspection Management Not enough data Not enough data Task Management Not enough data Not enough data Data Management Not enough data Not enough data Booking & Jailing Intake Not enough data Not enough data Cell Tracking Not enough data Not enough data Status Tracking Not enough data Not enough data Data Reports Custom Reporting Not enough data Not enough data Report Templates Not enough data Not enough data Personnel Management Employee Files Not enough data Not enough data Attendance & Scheduling Not enough data Not enough data Integrations CAD Not enough data Not enough data Evidence Management Not enough data Not enough data Compliance Management Not enough data Not enough data Intake Management Not enough data Not enough data Document Management Not enough data Not enough data Additional Functionality Generative AI Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Forms Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Search/Filter Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Location Not enough data Not enough data Case Notes Not enough data Not enough data Corrective and Preventive Actions (CAPA) Not enough data Not enough data Mobile Access Not enough data Not enough data Single Sign On Not enough data Not enough data Reminders Not enough data Not enough data Subject Profiles Not enough data Not enough data API Not enough data Not enough data Audit Trail Not enough data Not enough data Configurable Workflow Not enough data Not enough data eDiscovery Not enough data Not enough data Risk Assessment Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data AI Copilot Not enough data Not enough data User Insights Reviewers' Company Size [![ESO Fire RMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0f44490fb50f4abb02427768976fdb7a/eso-fire-rms.PNG "ESO Fire RMS")](https://www.g2.com/products/eso-fire-rms/reviews) ESO Fire RMS Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 52.6% Enterprise(\> 1000 emp.) 10.5% [![Tyler Enterprise Public Safety](https://images.g2crowd.com/uploads/product/hd_favicon/b8a752057add4681a1fc9b5f5b03948e/tyler-enterprise-public-safety.svg "Tyler Enterprise Public Safety")](https://www.g2.com/products/tyler-enterprise-public-safety/reviews) Tyler Enterprise Public Safety Small-Business(50 or fewer emp.) 7.7% Mid-Market(51-1000 emp.) 84.6% Enterprise(\> 1000 emp.) 7.7% Small-Business (50 or fewer emp.) 36.8% 7.7% Mid-Market (51-1000 emp.) 52.6% 84.6% Enterprise (\> 1000 emp.) 10.5% 7.7% Reviewers' Industry [![ESO Fire RMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0f44490fb50f4abb02427768976fdb7a/eso-fire-rms.PNG "ESO Fire RMS")](https://www.g2.com/products/eso-fire-rms/reviews) ESO Fire RMS Public Safety 52.6% Government Administration 21.1% Hospital & Health Care 10.5% Financial Services 5.3% Environmental Services 5.3% Other 5.3% [![Tyler Enterprise Public Safety](https://images.g2crowd.com/uploads/product/hd_favicon/b8a752057add4681a1fc9b5f5b03948e/tyler-enterprise-public-safety.svg "Tyler Enterprise Public Safety")](https://www.g2.com/products/tyler-enterprise-public-safety/reviews) Tyler Enterprise Public Safety Public Safety 53.8% Government Administration 23.1% Law Enforcement 15.4% Information Technology and Services 7.7% ‐ Other 0.0% Alternatives **ESO Fire RMS Alternatives** ![ImageTrend](https://images.g2crowd.com/uploads/product/hd_favicon/a28e83c6260d736c3f918bca643abc6b/imagetrend.svg "ImageTrend") [ ImageTrend ](/products/imagetrend/reviews) ![First Due](https://images.g2crowd.com/uploads/product/hd_favicon/8c9abadecb53a920324a03eb768d3d04/first-due.svg "First Due") [ First Due ](/products/first-due/reviews) ![D4H](https://images.g2crowd.com/uploads/product/hd_favicon/bc25ba3516fb4620505031049f5a3db2/d4h.svg "D4H") [ D4H ](/products/d4h/reviews) ![TargetSolutions](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6c68f712e8122757078bbae4b1d8e3a1/targetsolutions.png "TargetSolutions") [ TargetSolutions ](/products/targetsolutions/reviews) **Tyler Enterprise Public Safety Alternatives** ![Everbridge 360 (Critical Event Management)](https://images.g2crowd.com/uploads/product/hd_favicon/f88209bb97c2f802b9fb6d8ed731981f/everbridge-360-critical-event-management.svg "Everbridge 360 (Critical Event Management)") [ Everbridge 360 (Critical... ](/products/everbridge-360-critical-event-management/reviews) ![D4H](https://images.g2crowd.com/uploads/product/hd_favicon/bc25ba3516fb4620505031049f5a3db2/d4h.svg "D4H") [ D4H ](/products/d4h/reviews) ![Aladtec by TCP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cb9d51a06e9fbba436f96baa1a75df23/aladtec-by-tcp.png "Aladtec by TCP") [ Aladtec by TCP ](/products/aladtec-by-tcp/reviews) ![CentralSquare Public Safety & Justice](https://images.g2crowd.com/uploads/product/hd_favicon/c13d9cbd59ca1d2d2884f006aa5689c6/centralsquare-public-safety-justice.svg "CentralSquare Public Safety & Justice") [ CentralSquare Public Safety... ](/products/centralsquare-public-safety-justice/reviews) ## ESO Fire RMS vs Tyler Enterprise Public Safety When assessing the two solutions, reviewers found Tyler Enterprise Public Safety easier to use and do business with overall. However, reviewers preferred the ease of set up with ESO Fire RMS, along with administration. - Reviewers felt that Tyler Enterprise Public Safety meets the needs of their business better than ESO Fire RMS. - When comparing quality of ongoing product support, reviewers felt that Tyler Enterprise Public Safety is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Tyler Enterprise Public Safety over ESO Fire RMS.