# ESO EHR, Epic vs WebPT Comparison | | ESO EHR | Epic | WebPT | |---|---|---|---| | **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 4.4 out of 5 | | **Total Reviews** | 19 | 937 | 162 | | **Largest Market Segment** | Mid-Market (73.7% of reviews) | Enterprise (77.2% of reviews) | Small-Business (81.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | Starting at $99.00 Per Month | --- ## Top Pros & Cons ### ESO EHR **Not enough data** ### Epic Pros: - Data Security (3 reviews) - Ease of Use (3 reviews) Cons: - Interface Issues (2 reviews) - Learning Curve (2 reviews) ### WebPT Pros: - Documentation (1 reviews) - Document Management (1 reviews) Cons: - Expensive (1 reviews) - Integration Issues (1 reviews) --- ## Ratings Comparison | Rating | ESO EHR | Epic | WebPT | |---|---|---|---| | **Meets Requirements** | 8.3 (12 reviews) | 8.8 (772 reviews) | 8.8 (149 reviews) | | **Ease of Use** | 7.9 (12 reviews) | 8.1 (783 reviews) | 8.9 (148 reviews) | | **Ease of Setup** | 9.3 (5 reviews) | 7.2 (99 reviews) | 8.8 (49 reviews) | | **Ease of Admin** | 9.0 (5 reviews) | 7.7 (92 reviews) | 9.1 (46 reviews) | | **Quality of Support** | 8.2 (10 reviews) | 8.2 (736 reviews) | 8.8 (142 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.4 (90 reviews) | 9.4 (44 reviews) | | **Product Direction (% positive)** | 8.1 (12 reviews) | 9.0 (763 reviews) | 9.2 (145 reviews) | --- ## Pricing ### ESO EHR #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Epic #### Entry-Level Pricing No pricing available #### Free Trial No information available ### WebPT #### Entry-Level Pricing Plan: WebPT Price: Starting at $99.00 Per Month Description: The ultimate EMR for physical therapists, occupational therapists, and speech-language pathologists. You can have it all: compliant documentation, accurate claims, maximized payments, and more time with patients. Key Features: - SOAP note documentation - Integrated exercise flowsheets - Unlimited support, faxing, and emailing [Learn more about WebPT](https://www.g2.com/products/webpt/reviews) #### Free Trial No --- ## Features Comparison By Category ### Patient Relationship Management (PRM) | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **WebPT** | N/A | N/A | #### Information Flow | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Patient Case Management** | Not enough data | Not enough data | Not enough data | | **Referrals Management** | Not enough data | Not enough data | Not enough data | | **Records Management** | Not enough data | Not enough data | Not enough data | #### Patient Experience | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Dashboards & Reporting** | Not enough data | Not enough data | Not enough data | | **Team Management** | Not enough data | Not enough data | Not enough data | | **Secure Communications** | Not enough data | Not enough data | Not enough data | | **Patient Experience Management** | Not enough data | Not enough data | Not enough data | ### Revenue Cycle Management | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **WebPT** | N/A | N/A | #### Clinical | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Compliance - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | | **Software Integrations - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | | **Task Automation - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | #### Financial | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Billing Automation - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | | **Clearinghouse Integration - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | | **Claims Management - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | ### EHR | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | 9.0/10 | 145 | | **WebPT** | 9.3/10 | 14 | #### Clinical Workflow Management | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Multiple Medical Provider Access** | Not enough data | 9.1 (115 reviews) | 9.1 (11 reviews) | | **Ancillary Care Provider Access** | Not enough data | 8.9 (104 reviews) | Feature Not Available | | **Meaningful Use Reporting** | Not enough data | 8.9 (106 reviews) | 9.4 (12 reviews) | | **Clinical Documentation** | Not enough data | 9.0 (124 reviews) | 9.2 (12 reviews) | #### Patient Health Information Management | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **ePHI Storage** | Not enough data | 9.1 (107 reviews) | 9.1 (11 reviews) | | **Interoperability** | Not enough data | 8.9 (102 reviews) | 9.0 (8 reviews) | | **Patient Workflow Management** | Not enough data | 8.9 (121 reviews) | 9.7 (10 reviews) | #### Agentic AI - EHR | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Emergency Medical Services | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **WebPT** | N/A | N/A | #### Emergency Response | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Computer Aided Dispatch** | Not enough data | Not enough data | Not enough data | | **Geospatial Mapping** | Not enough data | Not enough data | Not enough data | | **Collaborative Response** | Not enough data | Not enough data | Not enough data | #### Data Management | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Patient Care Report / Clinical Documentation** | Not enough data | Not enough data | Not enough data | | **Performance Reporting** | Not enough data | Not enough data | Not enough data | #### Business Operations | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Billing** | Not enough data | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | 8.8/10 | 25 | | **WebPT** | N/A | N/A | #### Operations Management | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Administrative Processes** | Not enough data | 8.6 (18 reviews) | Not enough data | | **Back Office Processes** | Not enough data | 8.6 (19 reviews) | Not enough data | | **Workflow Coordination** | Not enough data | 8.8 (23 reviews) | Not enough data | | **Practice Specialty Support** | Not enough data | 8.1 (20 reviews) | Not enough data | #### Added Efficiencies | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Integration with EHRs** | Not enough data | 8.8 (21 reviews) | Not enough data | | **Compliance** | Not enough data | 9.4 (23 reviews) | Not enough data | | **Integration with Billing Software** | Not enough data | 9.2 (18 reviews) | Not enough data | | **Patient Information Management** | Not enough data | 9.0 (23 reviews) | Not enough data | ### Clinical Decision Support | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | 8.0/10 | 13 | | **WebPT** | N/A | N/A | #### Decision Analysis | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Discussion Archive** | Not enough data | 8.6 (12 reviews) | Not enough data | | **Roadmapping** | Not enough data | 7.7 (11 reviews) | Not enough data | | **Artificial Intelligence** | Not enough data | 7.3 (10 reviews) | Not enough data | | **Decision Tracking** | Not enough data | 8.0 (11 reviews) | Not enough data | #### Integration | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Data** | Not enough data | 8.5 (11 reviews) | Not enough data | | **Applications** | Not enough data | 8.2 (11 reviews) | Not enough data | #### Management | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Catalog** | Not enough data | 8.3 (11 reviews) | Not enough data | | **Collaboration** | Not enough data | 8.2 (11 reviews) | Not enough data | #### Analytics | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Impact analysis** | Not enough data | 7.8 (10 reviews) | Not enough data | | **Simulation** | Not enough data | 7.5 (10 reviews) | Not enough data | | **Risk Factors** | Not enough data | 8.0 (9 reviews) | Not enough data | #### Agentic AI - Clinical Decision Support | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Medical Billing | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **WebPT** | N/A | N/A | #### Agentic AI - Medical Billing | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | ### Long Term Post Acute Care | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **WebPT** | N/A | N/A | #### Clinical Care - Long Term Post Acute Care | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Care Plan Management** | Not enough data | Not enough data | Not enough data | | **Rehab Progress Tracking** | Not enough data | Not enough data | Not enough data | | **Care & Discharge Planning** | Not enough data | Not enough data | Not enough data | | **Point‑of‑Care Documentation** | Not enough data | Not enough data | Not enough data | #### Financial / Revenue Cycle - Long Term Post Acute Care | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Claim Submission & Scrubbing** | Not enough data | Not enough data | Not enough data | #### Analytics & Quality / Compliance - Long Term Post Acute Care | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | Not enough data | | **Predictive Risk Stratification** | Not enough data | Not enough data | Not enough data | #### Operations & Workforce - Long Term Post Acute Care | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Scheduling & Staffing Optimization** | Not enough data | Not enough data | Not enough data | | **Task & Workflow Management** | Not enough data | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **WebPT** | N/A | N/A | #### Patient Communication & Engagement | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | ESO EHR | Epic | WebPT | |---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [EHR Software](https://www.g2.com/categories/ehr) **Unique to ESO EHR (1):** [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services) **Unique to Epic (4):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to WebPT (6):** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management) --- ## Reviewer Demographics ### By Company Size | Segment | ESO EHR | Epic | WebPT | |---|---|---|---| | **Small-Business** | 26.3% | 6.4% | 81.0% | | **Mid-Market** | 73.7% | 16.4% | 17.1% | | **Enterprise** | 0% | 77.2% | 1.9% | ### By Industry #### ESO EHR - **Public Safety:** 31.6% - **Medical Practice:** 21.1% - **Hospital & Health Care:** 21.1% - **Government Administration:** 10.5% - **Transportation/Trucking/Railroad:** 5.3% - **Retail:** 5.3% - **Primary/Secondary Education:** 5.3% #### Epic - **Hospital & Health Care:** 74.7% - **Medical Practice:** 9.5% - **Health, Wellness and Fitness:** 5.4% - **Higher Education:** 2.2% - **Mental Health Care:** 1.0% - **Insurance:** 0.8% - **Research:** 0.7% - **Pharmaceuticals:** 0.6% - **Information Technology and Services:** 0.6% - **Retail:** 0.4% - **Other:** 4.1% #### WebPT - **Medical Practice:** 36.7% - **Hospital & Health Care:** 27.8% - **Health, Wellness and Fitness:** 26.6% - **Information Services:** 3.2% - **Marketing and Advertising:** 1.9% - **Internet:** 1.3% - **Restaurants:** 0.6% - **Recreational Facilities and Services:** 0.6% - **Outsourcing/Offshoring:** 0.6% - **Accounting:** 0.6% --- ## Alternatives ### Alternatives to ESO EHR - [ImageTrend](https://www.g2.com/products/imagetrend/reviews) — 4.2/5 stars (47 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (221 reviews) ### Alternatives to Epic - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) ### Alternatives to WebPT - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) — 4.2/5 stars (118 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews) - [SPRY](https://www.g2.com/products/spry-spry/reviews) — 4.6/5 stars (77 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (165 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) --- ## Top Discussions ### ESO EHR No discussions available for this product. ### Epic - Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems" - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..." - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis." - Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment > **Top comment:** "Easy and convenient whether you are a user or provider. " - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment > **Top comment:** "Summary, SBARP, and you can edit their problem list!" ### WebPT - Title: [How does WebPT work with my billing software?](https://www.g2.com/discussions/2430-how-does-webpt-work-with-my-billing-software) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The WebPT Billing Feeds Manager (BFM) can link directly with supported billing software systems, eliminating the need for double entry of demographic patient..." - Title: [How does WebPT work with multiple clinics?](https://www.g2.com/discussions/multiple-clinics) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "WebPT is scalable and affordable, whether you have one, five, or 50 clinics. WebPT easily supports multiple clinic locations, and we also assist with..." - Title: [Are all upgrades really free?](https://www.g2.com/discussions/upgrades-f42ea503-5d87-45b0-b281-03e75078f8fd) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "WebPT rolls out updates automatically, regularly, and never at a cost to you. Every time you log in to WebPT, you’re using the latest version of our..." - Title: [Does WebPT work for other rehab specialties?](https://www.g2.com/discussions/specialities) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We designed WebPT specifically for the rehab therapy community. Originally built for physical therapists, WebPT now offers modules for occupational therapy,..." - Title: [Is WebPT HIPAA-compliant?](https://www.g2.com/discussions/hipaa) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, WebPT is completely HIPAA-compliant. All WebPT information areas are password-protected and each Member has his or her own secure login information. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/eso-ehr-vs-epic-vs-webpt)