# ESO EHR, Epic vs ImageTrend Comparison | | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 4.2 out of 5 | | **Total Reviews** | 19 | 937 | 47 | | **Largest Market Segment** | Mid-Market (73.7% of reviews) | Enterprise (77.2% of reviews) | Mid-Market (55.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### ESO EHR **Not enough data** ### Epic Pros: - Data Security (3 reviews) - Ease of Use (3 reviews) Cons: - Interface Issues (2 reviews) - Learning Curve (2 reviews) ### ImageTrend **Not enough data** --- ## Ratings Comparison | Rating | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Meets Requirements** | 8.3 (12 reviews) | 8.8 (772 reviews) | 8.3 (43 reviews) | | **Ease of Use** | 7.9 (12 reviews) | 8.1 (783 reviews) | 7.8 (43 reviews) | | **Ease of Setup** | 9.3 (5 reviews) | 7.2 (99 reviews) | 8.2 (37 reviews) | | **Ease of Admin** | 9.0 (5 reviews) | 7.7 (92 reviews) | 8.3 (25 reviews) | | **Quality of Support** | 8.2 (10 reviews) | 8.2 (736 reviews) | 8.5 (42 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.4 (90 reviews) | 8.8 (26 reviews) | | **Product Direction (% positive)** | 8.1 (12 reviews) | 9.0 (763 reviews) | 8.1 (42 reviews) | --- ## Pricing ### ESO EHR #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Epic #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ImageTrend #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Healthcare Compliance | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **ImageTrend** | N/A | N/A | #### Maintenance of Compliance | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | | **Employee Training** | Not enough data | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | Not enough data | | **Auditing & Risk Assessment** | Not enough data | Not enough data | Not enough data | | **BAA Management** | Not enough data | Not enough data | Not enough data | | **Document Management System** | Not enough data | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | Not enough data | | **Measures Management** | Not enough data | Not enough data | Not enough data | ### EHR | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | 9.0/10 | 145 | | **ImageTrend** | N/A | N/A | #### Clinical Workflow Management | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Multiple Medical Provider Access** | Not enough data | 9.1 (115 reviews) | Not enough data | | **Ancillary Care Provider Access** | Not enough data | 8.9 (104 reviews) | Not enough data | | **Meaningful Use Reporting** | Not enough data | 8.9 (106 reviews) | Not enough data | | **Clinical Documentation** | Not enough data | 9.0 (124 reviews) | Not enough data | #### Patient Health Information Management | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **ePHI Storage** | Not enough data | 9.1 (107 reviews) | Not enough data | | **Interoperability** | Not enough data | 8.9 (102 reviews) | Not enough data | | **Patient Workflow Management** | Not enough data | 8.9 (121 reviews) | Not enough data | #### Agentic AI - EHR | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Emergency Medical Services | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **ImageTrend** | 7.2/10 | 35 | #### Emergency Response | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Computer Aided Dispatch** | Not enough data | Not enough data | 6.6 (21 reviews) | | **Geospatial Mapping** | Not enough data | Not enough data | 6.1 (17 reviews) | | **Collaborative Response** | Not enough data | Not enough data | 6.0 (19 reviews) | #### Data Management | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Patient Care Report / Clinical Documentation** | Not enough data | Not enough data | 8.8 (29 reviews) | | **Performance Reporting** | Not enough data | Not enough data | 8.7 (26 reviews) | #### Business Operations | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Billing** | Not enough data | Not enough data | 8.2 (20 reviews) | | **Employee Management** | Not enough data | Not enough data | 6.0 (18 reviews) | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | 8.8/10 | 25 | | **ImageTrend** | N/A | N/A | #### Operations Management | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Administrative Processes** | Not enough data | 8.6 (18 reviews) | Not enough data | | **Back Office Processes** | Not enough data | 8.6 (19 reviews) | Not enough data | | **Workflow Coordination** | Not enough data | 8.8 (23 reviews) | Not enough data | | **Practice Specialty Support** | Not enough data | 8.1 (20 reviews) | Not enough data | #### Added Efficiencies | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Integration with EHRs** | Not enough data | 8.8 (21 reviews) | Not enough data | | **Compliance** | Not enough data | 9.4 (23 reviews) | Not enough data | | **Integration with Billing Software** | Not enough data | 9.2 (18 reviews) | Not enough data | | **Patient Information Management** | Not enough data | 9.0 (23 reviews) | Not enough data | ### Clinical Decision Support | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | 8.0/10 | 13 | | **ImageTrend** | N/A | N/A | #### Decision Analysis | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Discussion Archive** | Not enough data | 8.6 (12 reviews) | Not enough data | | **Roadmapping** | Not enough data | 7.7 (11 reviews) | Not enough data | | **Artificial Intelligence** | Not enough data | 7.3 (10 reviews) | Not enough data | | **Decision Tracking** | Not enough data | 8.0 (11 reviews) | Not enough data | #### Integration | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Data** | Not enough data | 8.5 (11 reviews) | Not enough data | | **Applications** | Not enough data | 8.2 (11 reviews) | Not enough data | #### Management | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Catalog** | Not enough data | 8.3 (11 reviews) | Not enough data | | **Collaboration** | Not enough data | 8.2 (11 reviews) | Not enough data | #### Analytics | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Impact analysis** | Not enough data | 7.8 (10 reviews) | Not enough data | | **Simulation** | Not enough data | 7.5 (10 reviews) | Not enough data | | **Risk Factors** | Not enough data | 8.0 (9 reviews) | Not enough data | #### Agentic AI - Clinical Decision Support | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Long Term Post Acute Care | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **ImageTrend** | N/A | N/A | #### Clinical Care - Long Term Post Acute Care | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Care Plan Management** | Not enough data | Not enough data | Not enough data | | **Rehab Progress Tracking** | Not enough data | Not enough data | Not enough data | | **Care & Discharge Planning** | Not enough data | Not enough data | Not enough data | | **Point‑of‑Care Documentation** | Not enough data | Not enough data | Not enough data | #### Financial / Revenue Cycle - Long Term Post Acute Care | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Claim Submission & Scrubbing** | Not enough data | Not enough data | Not enough data | #### Analytics & Quality / Compliance - Long Term Post Acute Care | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | Not enough data | | **Predictive Risk Stratification** | Not enough data | Not enough data | Not enough data | #### Operations & Workforce - Long Term Post Acute Care | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Scheduling & Staffing Optimization** | Not enough data | Not enough data | Not enough data | | **Task & Workflow Management** | Not enough data | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **ESO EHR** | N/A | N/A | | **Epic** | N/A | N/A | | **ImageTrend** | N/A | N/A | #### Patient Communication & Engagement | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to ESO EHR (2):** [EHR Software](https://www.g2.com/categories/ehr), [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services) **Unique to Epic (5):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to ImageTrend (3):** [Fire Department Software](https://www.g2.com/categories/fire-department), [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services), [Healthcare Compliance Software](https://www.g2.com/categories/healthcare-compliance) --- ## Reviewer Demographics ### By Company Size | Segment | ESO EHR | Epic | ImageTrend | |---|---|---|---| | **Small-Business** | 26.3% | 6.4% | 32.6% | | **Mid-Market** | 73.7% | 16.4% | 55.8% | | **Enterprise** | 0% | 77.2% | 11.6% | ### By Industry #### ESO EHR - **Public Safety:** 31.6% - **Medical Practice:** 21.1% - **Hospital & Health Care:** 21.1% - **Government Administration:** 10.5% - **Transportation/Trucking/Railroad:** 5.3% - **Retail:** 5.3% - **Primary/Secondary Education:** 5.3% #### Epic - **Hospital & Health Care:** 74.7% - **Medical Practice:** 9.5% - **Health, Wellness and Fitness:** 5.4% - **Higher Education:** 2.2% - **Mental Health Care:** 1.0% - **Insurance:** 0.8% - **Research:** 0.7% - **Pharmaceuticals:** 0.6% - **Information Technology and Services:** 0.6% - **Retail:** 0.4% - **Other:** 4.1% #### ImageTrend - **Public Safety:** 41.9% - **Hospital & Health Care:** 20.9% - **Government Administration:** 16.3% - **Medical Practice:** 9.3% - **Writing and Editing:** 2.3% - **Information Technology and Services:** 2.3% - **Human Resources:** 2.3% - **Health, Wellness and Fitness:** 2.3% - **Consumer Services:** 2.3% --- ## Alternatives ### Alternatives to ESO EHR - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (221 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) ### Alternatives to Epic - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) ### Alternatives to ImageTrend - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [D4H](https://www.g2.com/products/d4h/reviews) — 4.6/5 stars (166 reviews) - [First Due](https://www.g2.com/products/first-due/reviews) — 4.5/5 stars (44 reviews) - [Compliance Manager GRC](https://www.g2.com/products/compliance-manager-grc/reviews) — 4.1/5 stars (119 reviews) - [Aladtec by TCP](https://www.g2.com/products/aladtec-by-tcp/reviews) — 4.5/5 stars (100 reviews) - [Compliancy Group Healthcare Compliance](https://www.g2.com/products/compliancy-group-healthcare-compliance/reviews) — 4.7/5 stars (114 reviews) - [SAI360](https://www.g2.com/products/sai360/reviews) — 4.1/5 stars (115 reviews) - [ESO Fire RMS](https://www.g2.com/products/eso-fire-rms/reviews) — 3.6/5 stars (21 reviews) - [MedTrainer](https://www.g2.com/products/medtrainer/reviews) — 4.4/5 stars (86 reviews) - [Ethico](https://www.g2.com/products/ethico/reviews) — 4.8/5 stars (66 reviews) --- ## Top Discussions ### ESO EHR No discussions available for this product. ### Epic - Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems" - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..." - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis." - Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment > **Top comment:** "Easy and convenient whether you are a user or provider. " - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment > **Top comment:** "Summary, SBARP, and you can edit their problem list!" ### ImageTrend No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/eso-ehr-vs-epic-vs-imagetrend)