# ESET PROTECT, Pulseway vs ThreatDown Comparison

| | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 971 | 123 | 1,084 | 
| **Largest Market Segment** | Mid-Market (45.6% of reviews) | Small-Business (51.3% of reviews) | Small-Business (47.2% of reviews) | 
| **Entry Level Price** | Contact Us | from $39 Tier based pricing  | Starting at $345.00 5 Device Per Year | 

---
## Top Pros & Cons

### ESET PROTECT

Pros:
- Ease of Use (94 reviews)
- Protection (78 reviews)

Cons:
- Learning Curve (32 reviews)
- Difficult Configuration (31 reviews)

### Pulseway

Pros:
- Intuitive (9 reviews)
- Easy Setup (8 reviews)

Cons:
- Limited Features (4 reviews)
- Limited Compatibility (3 reviews)

### ThreatDown

Pros:
- Ease of Use (98 reviews)
- Features (67 reviews)

Cons:
- Poor Customer Support (23 reviews)
- Lack of Clarity (22 reviews)

---
## Ratings Comparison
| Rating | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
  | **Meets Requirements** | 9.3 (838 reviews) | 9.0 (109 reviews) | 9.2 (970 reviews) | 
  | **Ease of Use** | 9.0 (839 reviews) | 9.1 (109 reviews) | 9.3 (976 reviews) | 
  | **Ease of Setup** | 8.8 (577 reviews) | 9.0 (100 reviews) | 9.2 (738 reviews) | 
  | **Ease of Admin** | 8.5 (417 reviews) | 9.2 (90 reviews) | 9.1 (705 reviews) | 
  | **Quality of Support** | 8.9 (777 reviews) | 9.0 (103 reviews) | 8.8 (867 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (407 reviews) | 9.3 (89 reviews) | 9.2 (684 reviews) | 
  | **Product Direction (% positive)** | 8.7 (827 reviews) | 9.0 (107 reviews) | 8.9 (959 reviews) | 

---
## Pricing

### ESET PROTECT

#### Entry-Level Pricing

Plan: ESET PROTECT Advanced

Price: Contact Us

Description: Best-in-class endpoint protection against ransomware & zero-day threats.
Cross-platform solution with easy-to-use cloud or on-prem management, server security, advanced threat defense, and full disk encryption.

Key Features:
- Console
- Server Security 
- Modern Endpoint Protection 

[Browse all 5 editions](https://www.g2.com/products/eset-protect/pricing)

#### Free Trial

Yes

### Pulseway

#### Entry-Level Pricing

Plan: Business 

Price: from $39 Tier based pricing 

Description: From 20 Monitored Systems

Key Features:
- Remote Monitoring and Management
- Instant Alerts 
- Native Mobile Apps

[Learn more about Pulseway](https://www.g2.com/products/pulseway/reviews)

#### Free Trial

Yes

### ThreatDown

#### Entry-Level Pricing

Plan: Core Next-Gen AV

Price: Starting at $345.00 5 Device Per Year

Description: AI-powered protection that stops threats before they get in.

Key Features:
- Incident Response
- Central management console
- Next-Gen AV

[Browse all 4 editions](https://www.g2.com/products/threatdown/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | 9.7/10 | 7 |
| **ThreatDown** | N/A | N/A |

#### Compatibility 

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **File Server Backup** | Not enough data | 9.7 (5 reviews) | Not enough data | 
| **Database Server Backup** | Not enough data | 9.0 (5 reviews) | Not enough data | 
| **Virtual Machines** | Not enough data | 9.7 (5 reviews) | Not enough data | 
| **Repository Models** | Not enough data | 9.7 (5 reviews) | Not enough data | 

#### Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Continuous Backup** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Disaster Recovery** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Storage Capacity** | Not enough data | 9.3 (5 reviews) | Not enough data | 
| **Remote Backup** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Activity Monitoring** | Not enough data | 10.0 (6 reviews) | Not enough data | 

#### Compliance

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Security Standards** | Not enough data | 10.0 (7 reviews) | Not enough data | 
| **Cloud Data Protection** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Data Deduplication** | Not enough data | 9.7 (5 reviews) | Not enough data | 

#### Agentic AI - Server Backup

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | 9.4/10 | 6 |
| **ThreatDown** | N/A | N/A |

#### Functionality

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Real-time Sync** | Not enough data | 10.0 (6 reviews) | Not enough data | 
| **Storage Capacity** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Remote Backup** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Versioning** | Not enough data | 10.0 (6 reviews) | Not enough data | 
| **Mobile Backup Application** | Not enough data | 7.5 (6 reviews) | Not enough data | 

#### Compatibility 

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Disk Backup** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Local Backup** | Not enough data | 7.8 (6 reviews) | Not enough data | 
| **Storage Formats** | Not enough data | 10.0 (5 reviews) | Not enough data | 

#### Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **File Sharing** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Security Standards** | Not enough data | 10.0 (6 reviews) | Not enough data | 
| **Encrypted Storage** | Not enough data | 10.0 (5 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | 8.8/10 | 61 |
| **ThreatDown** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Device Management** | Not enough data | 9.3 (54 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | 9.4 (59 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | Not enough data | 8.5 (45 reviews) | Not enough data | 
| **Application Deployment** | Not enough data | 8.8 (50 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | Not enough data | 9.1 (56 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Workflow Management** | Not enough data | 8.1 (6 reviews) | Not enough data | 

#### Service Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Remote Access** | Not enough data | 8.9 (57 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | 9.4/10 | 19 |
| **ThreatDown** | N/A | N/A |

#### Functionality

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Performance Monitoring** | Not enough data | 9.7 (16 reviews) | Not enough data | 
| **Alerting** | Not enough data | 9.7 (19 reviews) | Not enough data | 
| **Improvement Suggestions** | Not enough data | 9.2 (16 reviews) | Not enough data | 
| **Multi-Network Capability** | Not enough data | 9.9 (15 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | Not enough data | 
| **Automated Network Discovery** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Performance Baseline** | Not enough data | 9.4 (15 reviews) | Not enough data | 
| **Data Visualization** | Not enough data | 9.2 (16 reviews) | Not enough data | 
| **Path Analysis** | Not enough data | 8.8 (15 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | Not enough data | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | Not enough data | 

#### Security - Network Monitoring

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | Not enough data | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | Not enough data | 
| **Integrated Network Security** | Not enough data | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | Not enough data | 
| **Automated Tasks Routing** | Not enough data | Not enough data | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | Not enough data | 
| **Self-Healing Networks** | Not enough data | Not enough data | Not enough data | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.2/10 | 287 |
| **Pulseway** | N/A | N/A |
| **ThreatDown** | 8.9/10 | 294 |

#### Administration

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Compliance** | 9.3 (225 reviews) | Not enough data | 9.1 (233 reviews) | 
| **Web Control** | 9.2 (228 reviews) | Not enough data | 8.8 (239 reviews) | 
| **Application Control** | 9.1 (224 reviews) | Not enough data | 8.9 (222 reviews) | 
| **Asset Management** | 9.0 (216 reviews) | Not enough data | 8.5 (204 reviews) | 
| **Device Control** | 9.1 (223 reviews) | Not enough data | 8.8 (224 reviews) | 

#### Functionality

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **System Isolation** | 9.1 (221 reviews) | Not enough data | 8.9 (214 reviews) | 
| **Firewall** | 9.2 (228 reviews) | Not enough data | 8.9 (216 reviews) | 
| **Endpoint Intelligence** | 9.2 (226 reviews) | Not enough data | 9.0 (248 reviews) | 
| **Malware Detection** | 9.3 (247 reviews) | Not enough data | 9.6 (263 reviews) | 

#### Analysis

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Automated Remediation** | 9.1 (224 reviews) | Not enough data | 9.0 (237 reviews) | 
| **Incident Reports** | 9.2 (220 reviews) | Not enough data | 8.9 (240 reviews) | 
| **Behavioral Analysis** | Feature Not Available | Not enough data | 8.9 (222 reviews) | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | 8.3/10 | 19 |
| **ThreatDown** | N/A | N/A |

#### Monitoring

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Constant Monitoring** | Not enough data | 9.8 (18 reviews) | Not enough data | 
| **Timely Alerts** | Not enough data | 9.7 (17 reviews) | Not enough data | 
| **TIcket Accuracy** | Not enough data | 9.2 (15 reviews) | Not enough data | 
| **AI Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Management Tools

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Ticket Assignment** | Not enough data | 8.7 (13 reviews) | Not enough data | 
| **Standardization** | Not enough data | 9.6 (13 reviews) | Not enough data | 
| **Lifecycle Visualization** | Not enough data | 9.2 (12 reviews) | Not enough data | 

#### Generative AI

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 5.0 (7 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 5.0 (7 reviews) | Not enough data | 

#### Agentic AI - Incident Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | 8.9/10 | 37 |
| **ThreatDown** | N/A | N/A |

#### Visibility 

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.6 (34 reviews) | Not enough data | 
| **Alerts and Notifications** | Not enough data | 9.5 (35 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.7 (33 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Multi-Server Management** | Not enough data | 9.0 (33 reviews) | Not enough data | 
| **Automation** | Not enough data | 8.9 (28 reviews) | Not enough data | 
| **Performance Baseline** | Not enough data | 8.3 (30 reviews) | Not enough data | 
| **Real-Time Monitoring** | Not enough data | 9.4 (35 reviews) | Not enough data | 
| **Immediate Alert Notification** | Not enough data | 9.7 (35 reviews) | Not enough data | 
| **Proactive Server Monitoring Software** | Not enough data | 9.1 (32 reviews) | Not enough data | 

#### Cloud environment support

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 7.9 (26 reviews) | Not enough data | 
| **Software Scaling** | Not enough data | 8.5 (30 reviews) | Not enough data | 

#### Agentic AI - Server Monitoring

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Malware Analysis Tools

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.5/10 | 100 |
| **Pulseway** | N/A | N/A |
| **ThreatDown** | N/A | N/A |

#### Detection

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Malware Detection** | 9.6 (85 reviews) | Not enough data | Not enough data | 
| **Compliance Monitoring** | Feature Not Available | Not enough data | Not enough data | 
| **Threat Alerting** | 9.5 (83 reviews) | Not enough data | Not enough data | 

#### Analysis

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Malware Evaluation** | 9.6 (85 reviews) | Not enough data | Not enough data | 
| **Sandboxing** | 9.0 (78 reviews) | Not enough data | Not enough data | 
| **Threat Intelligence** | 9.5 (82 reviews) | Not enough data | Not enough data | 
| **File Analysis** | 9.5 (83 reviews) | Not enough data | Not enough data | 

#### Response

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Response Automation** | 9.4 (83 reviews) | Not enough data | Not enough data | 
| **Malware Removal** | 9.5 (85 reviews) | Not enough data | Not enough data | 
| **Data Protection** | 9.5 (84 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | 

### Extended Detection and Response (XDR) Platforms

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.8/10 | 37 |
| **Pulseway** | N/A | N/A |
| **ThreatDown** | N/A | N/A |

#### Detection & Response

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Response Automation** | 9.8 (30 reviews) | Not enough data | Not enough data | 
| **Threat Hunting** | 9.8 (31 reviews) | Not enough data | Not enough data | 
| **Rule-Based Detection** | 9.7 (31 reviews) | Not enough data | Not enough data | 
| **Real-Time Detection** | 9.9 (30 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Extensibility** | 9.8 (28 reviews) | Not enough data | Not enough data | 
| **Workflow Automation** | 9.9 (31 reviews) | Not enough data | Not enough data | 
| **Unified Visibility** | 9.7 (29 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Threat Intelligence** | 9.7 (31 reviews) | Not enough data | Not enough data | 
| **Artificial Intelligence & Machine Learning** | 9.5 (30 reviews) | Not enough data | Not enough data | 
| **Data Collection** | 9.7 (31 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Extended Detection and Response (XDR) Platforms

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Autonomous Task Execution** | 9.7 (25 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 9.8 (24 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 9.9 (26 reviews) | Not enough data | Not enough data | 

#### Services - Extended Detection and Response (XDR)

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Managed Services** | 9.9 (23 reviews) | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | 7.8/10 | 38 |
| **ThreatDown** | N/A | N/A |

#### Administration

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 8.7 (32 reviews) | Not enough data | 
| **File Sharing** | Not enough data | 8.2 (32 reviews) | Not enough data | 
| **Session Recording** | Not enough data | 7.3 (25 reviews) | Not enough data | 
| **Unattended Remote Access** | Not enough data | 9.2 (32 reviews) | Not enough data | 
| **Multi - Session Handling** | Not enough data | 8.6 (27 reviews) | Not enough data | 
| **Multi-Monitor Support** | Not enough data | 8.7 (29 reviews) | Not enough data | 

#### Maintenance

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | 9.4 (34 reviews) | Not enough data | 
| **Remote Printing** | Not enough data | 7.1 (26 reviews) | Not enough data | 

#### Communication 

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Text Chat** | Not enough data | 7.9 (29 reviews) | Not enough data | 
| **VoIP** | Not enough data | 4.7 (24 reviews) | Not enough data | 
| **Video Conference Call** | Not enough data | 4.6 (24 reviews) | Not enough data | 
| **Screen Annotations** | Not enough data | 5.5 (26 reviews) | Not enough data | 

#### Security

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Data Encryption** | Not enough data | 7.3 (28 reviews) | Not enough data | 
| **Compliance** | Not enough data | 7.9 (27 reviews) | Not enough data | 

#### Device Support

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | 9.1 (31 reviews) | Not enough data | 
| **Multi-Platform Support** | Not enough data | 8.9 (32 reviews) | Not enough data | 
| **Cross-Platform** | Not enough data | 8.7 (33 reviews) | Not enough data | 

#### Performance

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.5 (33 reviews) | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | 9.5/10 | 5 |
| **ThreatDown** | N/A | N/A |

#### Functionality 

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Incremental Backup** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **OS Boot Recovery** | Not enough data | 7.7 (5 reviews) | Not enough data | 
| **Bootable Disk** | Not enough data | 9.7 (5 reviews) | Not enough data | 
| **Online Restore** | Not enough data | 10.0 (5 reviews) | Not enough data | 

#### Performance

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Multiple Backup Versions** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Unlimited Backup** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Deduplication** | Not enough data | 9.7 (5 reviews) | Not enough data | 
| **Lag Free Operation** | Not enough data | 10.0 (5 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.6/10 | 32 |
| **Pulseway** | N/A | N/A |
| **ThreatDown** | 8.7/10 | 131 |

#### Platform Features

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **24/7 support** | 9.2 (28 reviews) | Not enough data | 9.1 (125 reviews) | 
| **Proactive report alerts** | 9.8 (27 reviews) | Not enough data | 9.2 (123 reviews) | 
| **Application  control** | 9.6 (27 reviews) | Not enough data | 8.9 (119 reviews) | 
| **Proactive threat hunting** | 9.7 (29 reviews) | Not enough data | 9.2 (122 reviews) | 
| **Rapid response time** | 9.7 (27 reviews) | Not enough data | 9.3 (123 reviews) | 
| **Customizeable reports** | 9.8 (28 reviews) | Not enough data | 8.7 (120 reviews) | 
| **Managed Services** | 9.5 (23 reviews) | Not enough data | 9.5 (11 reviews) | 

#### Automation Capabilities

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Automated remediation** | 9.8 (27 reviews) | Not enough data | 9.1 (122 reviews) | 
| **Automated investigation** | 9.6 (27 reviews) | Not enough data | 9.1 (122 reviews) | 
| **AI Agents** | 8.8 (23 reviews) | Not enough data | 5.3 (5 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | N/A | N/A |
| **ThreatDown** | 6.9/10 | 170 |

#### Generative AI

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 6.8 (170 reviews) | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 6.9 (156 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | 5.4/10 | 36 |
| **ThreatDown** | 7.4/10 | 115 |

#### Generative AI

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 5.4 (34 reviews) | 7.4 (115 reviews) | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.9/10 | 35 |
| **Pulseway** | N/A | N/A |
| **ThreatDown** | 9.7/10 | 13 |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Managed Services** | 9.9 (27 reviews) | Not enough data | 9.7 (13 reviews) | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | N/A | N/A |
| **ThreatDown** | N/A | N/A |

#### Cloud Visibility

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Data Security** | Not enough data | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | Not enough data | 

#### Identity

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **SSO** | Not enough data | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | N/A | N/A |
| **ThreatDown** | N/A | N/A |

#### System Control

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Pulseway** | N/A | N/A |
| **ThreatDown** | N/A | N/A |

#### Management

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to ESET PROTECT (7):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms), [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Malware Analysis Tools](https://www.g2.com/categories/malware-analysis-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus)

**Unique to Pulseway (10):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Server Backup Software](https://www.g2.com/categories/server-backup), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Incident Management Software](https://www.g2.com/categories/incident-management), [Online Backup Software](https://www.g2.com/categories/online-backup), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [PC Backup Software](https://www.g2.com/categories/pc-backup)

**Unique to ThreatDown (5):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Antivirus Software](https://www.g2.com/categories/antivirus)


---
## Reviewer Demographics

### By Company Size

| Segment | ESET PROTECT | Pulseway | ThreatDown | 
|---|---|---|---|
| **Small-Business** | 44.2% | 51.3% | 47.2% | 
| **Mid-Market** | 45.6% | 44.5% | 41.0% | 
| **Enterprise** | 10.2% | 4.2% | 11.8% | 

### By Industry

#### ESET PROTECT

- **Information Technology and Services:** 13.3%
- **Computer Software:** 5.5%
- **Construction:** 4.5%
- **Computer & Network Security:** 3.9%
- **Internet:** 3.6%
- **Hospital & Health Care:** 2.9%
- **Non-Profit Organization Management:** 2.9%
- **Marketing and Advertising:** 2.8%
- **Education Management:** 2.7%
- **Staffing and Recruiting:** 2.4%
- **Other:** 55.4%

#### Pulseway

- **Information Technology and Services:** 29.4%
- **Computer & Network Security:** 11.8%
- **Computer Software:** 5.0%
- **Hospital & Health Care:** 4.2%
- **Financial Services:** 3.4%
- **Health, Wellness and Fitness:** 2.5%
- **Telecommunications:** 2.5%
- **Retail:** 2.5%
- **Consumer Services:** 2.5%
- **Information Services:** 2.5%
- **Other:** 33.6%

#### ThreatDown

- **Information Technology and Services:** 12.9%
- **Computer & Network Security:** 7.0%
- **Construction:** 4.5%
- **Computer Software:** 4.4%
- **Education Management:** 4.0%
- **Hospital & Health Care:** 3.8%
- **Non-Profit Organization Management:** 3.4%
- **Higher Education:** 3.3%
- **Primary/Secondary Education:** 3.1%
- **Financial Services:** 2.8%
- **Other:** 50.9%

---
## Alternatives

### Alternatives to ESET PROTECT

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (426 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (824 reviews)
- [Check Point Harmony Endpoint](https://www.g2.com/products/check-point-harmony-endpoint/reviews) — 4.5/5 stars (284 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews)
- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (310 reviews)
- [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.0/5 stars (85 reviews)
- [Symantec End-user Endpoint Security](https://www.g2.com/products/symantec-end-user-endpoint-security/reviews) — 4.4/5 stars (553 reviews)
- [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews)
- [WatchGuard Endpoint Security](https://www.g2.com/products/watchguard-endpoint-security/reviews) — 4.4/5 stars (123 reviews)
- [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (274 reviews)

### Alternatives to Pulseway

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1157 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1044 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1102 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3967 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)

### Alternatives to ThreatDown

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (426 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (824 reviews)
- [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.0/5 stars (85 reviews)
- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (310 reviews)
- [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (274 reviews)
- [Symantec End-user Endpoint Security](https://www.g2.com/products/symantec-end-user-endpoint-security/reviews) — 4.4/5 stars (553 reviews)
- [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.9/5 stars (885 reviews)
- [WatchGuard Endpoint Security](https://www.g2.com/products/watchguard-endpoint-security/reviews) — 4.4/5 stars (123 reviews)

---
## Top Discussions

### ESET PROTECT

- Title: [Does ESET nod32 protect against malware?](https://www.g2.com/discussions/does-eset-nod32-protect-against-malware) — 2 comments
  > **Top comment:** "Yes"
- Title: [How can I backup the encryption key?](https://www.g2.com/discussions/how-can-i-backup-the-encryption-key) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mahmoud - here's some information from ESET's online help that can hopefully walk you through the backup process: ..."
- Title: [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) — 1 comment
  > **Top comment:** "It sure is! works great too"
- Title: [What is ESET protect?](https://www.g2.com/discussions/what-is-eset-protect) — 1 comment, 2 upvotes
  > **Top comment:** "Computer security software"
- Title: [Is ESET nod32 antivirus any good?](https://www.g2.com/discussions/is-eset-nod32-antivirus-any-good) — 1 comment
  > **Top comment:** "Good"

### Pulseway

- Title: [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) — 1 comment
  > **Top comment:** "Servers, PC's, Windows, Mac, Linux, etc."

### ThreatDown

- Title: [Is Malwarebytes enough for your computer to be 100% secure?](https://www.g2.com/discussions/14696-is-malwarebytes-enough-for-your-computer-to-be-100-secure) — 5 comments, 1 upvote
  > **Top comment:** "Malwarebytes is not a virus scanner, a PC cleaner, nor is it a defragger. So it can not by itself keep your computer 100% secure, however Maywarebytes is one..."
- Title: [Using Malwarebytes EDR in a midsize company needs extra investment for web filter?](https://www.g2.com/discussions/using-malwarebytes-edr-in-a-midsize-company-needs-extra-investment-for-web-filter) — 4 comments, 1 upvote
  > **Top comment:** "No, MB catches sites that have malware on it and will block the site. "
- Title: [What is malwarebytes tray application?](https://www.g2.com/discussions/10146-what-is-malwarebytes-tray-application) — 4 comments, 1 upvote
  > **Top comment:** "You should see the Malwarebytes icon by the date/time in the upper right corner of your MacBook device.  You can right click to see options.  You can also go..."
- Title: [What additional products can Small Businesses benefit from with Malwarebytes as a Company?](https://www.g2.com/discussions/14733-what-additional-products-can-small-businesses-benefit-from-with-malwarebytes-as-a-company) — 3 comments, 1 upvote
  > **Top comment:** "I would advise you to visit below link, you will notice Currently Endpoint Protection comes with Cloud Support.
https://support.malwarebytes.com/

For any..."
- Title: [Best way to migrate the on-prem console to the cloud based environment ?](https://www.g2.com/discussions/13322-best-way-to-migrate-the-on-prem-console-to-the-cloud-based-environment) — 3 comments, 1 upvote
  > **Top comment:** "If you use the Discovery and Deployment tool there is a Migrate to Cloud option. Hope this helps and isn't too late."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/eset-protect-vs-pulseway-vs-threatdown)