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Compare ESET PROTECT and LogMeIn Resolve 
At a Glance
Market Segments
Small-Business (45.4% of reviews)
Mid-Market (41.7% of reviews)
Entry-Level Pricing
Contact Us
Free 3 Agent / 5 Endpoints
ESET PROTECT
Star Rating
(918)4.6 out of 5
Market Segments
Small-Business (45.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansLogMeIn Resolve
Star Rating
(442)4.4 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ESET PROTECT excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Resolve. Users appreciate its comprehensive suite of cybersecurity solutions, which they find effective throughout the risk assessment process.
- Users say that ESET PROTECT's implementation process is notably efficient, with one reviewer highlighting that it integrates seamlessly with the OS, eliminating the need for extensive deployment time. In contrast, LogMeIn Resolve, while praised for its remote support capabilities, does not match the same level of comprehensive cybersecurity features.
- Reviewers mention that ESET PROTECT provides a robust set of tools for IT security, including advanced scripting capabilities for detailed analysis. This feature is particularly appreciated by users who are adept at using the kusto query language, allowing them to uncover complex issues effectively.
- According to verified reviews, LogMeIn Resolve shines in remote support and troubleshooting, with users noting its high speed and reliability in establishing connections. However, it lacks the extensive cybersecurity features that ESET PROTECT offers, which may be a drawback for users seeking a more comprehensive solution.
- Users highlight that both products have user-friendly interfaces, but LogMeIn Resolve is noted for its ease of use, particularly in remote desktop functionalities. Despite this, ESET PROTECT's overall quality and effectiveness in cybersecurity make it a preferred choice for users prioritizing security.
- Reviewers indicate that while both products have solid support, ESET PROTECT receives slightly higher marks for the quality of support provided. Users appreciate the responsive assistance they receive, which enhances their overall experience with the product.
Pricing
Entry-Level Pricing
ESET PROTECT
ESET PROTECT Advanced
Contact Us
Best-in-class endpoint protection against ransomware & zero-day threats.
Cross-platform solution with easy-to-use cloud or on-prem management, server security, advanced threat defense, and full disk encryption.
- Console
- Server Security
- Modern Endpoint Protection
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Free Trial
ESET PROTECT
Free Trial is available
LogMeIn Resolve
Free Trial is available
Ratings
Meets Requirements
9.2
786
9.0
357
Ease of Use
8.9
788
9.0
358
Ease of Setup
8.7
526
8.9
190
Ease of Admin
8.5
414
8.9
177
Quality of Support
8.9
726
8.7
308
Has the product been a good partner in doing business?
8.9
404
8.7
166
Product Direction (% positive)
8.7
779
8.0
346
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
21
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.3
22
Not enough data
9.1
20
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.4
23
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
192
Not enough data
9.1
200
Not enough data
9.0
201
Not enough data
8.8
193
Not enough data
9.0
197
Not enough data
Functionality
9.0
201
Not enough data
9.1
203
Not enough data
9.2
204
Not enough data
9.3
204
Not enough data
Analysis
9.0
197
Not enough data
9.1
196
Not enough data
Feature Not Available
Not enough data
Detection
9.5
76
Not enough data
Feature Not Available
Not enough data
9.3
74
Not enough data
Analysis
9.5
76
Not enough data
9.0
74
Not enough data
9.4
74
Not enough data
9.4
75
Not enough data
Response
9.2
75
Not enough data
9.5
76
Not enough data
9.4
75
Not enough data
Generative AI
Feature Not Available
Not enough data
Detection & Response
9.6
14
Not enough data
9.8
14
Not enough data
9.8
14
Not enough data
9.9
14
Not enough data
Management
9.5
13
Not enough data
9.8
14
Not enough data
9.2
13
Not enough data
Analytics
9.4
15
Not enough data
9.0
14
Not enough data
9.3
14
Not enough data
Agentic AI - Extended Detection and Response (XDR) Platforms
9.4
9
Not enough data
9.8
8
Not enough data
9.7
10
Not enough data
Services - Extended Detection and Response (XDR)
9.7
6
Not enough data
Administration
Not enough data
9.2
81
Not enough data
9.0
78
Not enough data
8.9
64
Not enough data
8.8
69
Not enough data
8.6
68
Not enough data
8.5
71
Maintenance
Not enough data
8.9
71
Not enough data
8.4
49
Communication
Not enough data
8.8
67
Not enough data
8.0
47
Not enough data
8.2
49
Not enough data
8.5
50
Security
Not enough data
8.7
52
Not enough data
8.4
52
Device Support
Not enough data
8.5
59
Not enough data
8.6
57
Not enough data
8.4
59
Performance
Not enough data
8.3
60
Platform Features
8.3
14
Not enough data
9.4
13
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.5
14
Not enough data
8.5
8
Not enough data
Automation Capabilities
9.6
13
Not enough data
9.0
13
Not enough data
6.7
8
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
7.7
8
Services - Endpoint Detection & Response (EDR)
9.7
10
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Reporting
Not enough data
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Access & Usability
Not enough data
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
7
Operating System
Not enough data
9.3
7
Not enough data
8.7
5
Not enough data
8.3
7
Management
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Security
Not enough data
8.6
6
Not enough data
9.3
7
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.5
79
Not enough data
8.1
71
Not enough data
8.3
76
Not enough data
8.3
75
Not enough data
8.1
71
Not enough data
8.4
76
Not enough data
8.5
81
Platform
Not enough data
8.6
72
Not enough data
8.2
68
Not enough data
8.4
72
Not enough data
8.6
83
Security
Not enough data
7.7
60
Not enough data
8.4
76
Not enough data
8.4
70
Categories
Categories
Shared Categories
ESET PROTECT and LogMeIn Resolve are categorized as Patch Management and Antivirus
Unique Categories
ESET PROTECT is categorized as Endpoint Protection Platforms, Extended Detection and Response (XDR) Platforms, Managed Detection and Response (MDR), Endpoint Detection & Response (EDR), and Malware Analysis Tools
LogMeIn Resolve is categorized as Endpoint Management, Remote Support, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Remote Desktop, and Service Desk
Reviews
Reviewers' Company Size
ESET PROTECT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.4%
Computer Software
5.3%
Computer & Network Security
3.9%
Construction
3.8%
Internet
3.3%
Other
71.2%
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.6%
Alternatives
Discussions
How can I backup the encryption key?
2 Comments
GC
It's critical to have backups of encryption keys. If the lone copy of a key is lost, data encrypted with that key cannot be accessed. When you initially turn...Read more
How to acquire paid licenses more quickly?
1 Comment
MV
Hi Brayan, the fastest way to acquire new license up to 100 seats is to purchase online. To purchase more than 100 seats, please contact local...Read more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
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