Compare ESET PROTECT and Kaseya VSA 
At a Glance
Market Segments
Small-Business (45.9% of reviews)
Small-Business (51.8% of reviews)
Entry-Level Pricing
Contact Us
standard
ESET PROTECT
Star Rating
(941)4.6 out of 5
Market Segments
Small-Business (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansKaseya VSA
Star Rating
(323)4.0 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSASummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ESET PROTECT excels in overall user satisfaction, reflected in its higher ratings and a more substantial number of recent reviews. Users appreciate its comprehensive suite of cybersecurity solutions, which they find effective throughout the risk assessment process.
- Users say that Kaseya VSA offers a user-friendly experience, particularly highlighting its excellent interface and ease of use. Recent feedback mentions that the product works as expected and that the training provided was extremely beneficial, making it a solid choice for small businesses.
- Reviewers mention that ESET PROTECT's implementation process is notably quick, with one user noting that it came pre-installed with the OS, saving them significant deployment time. This seamless integration is a key advantage for those looking to minimize setup hassles.
- According to verified reviews, Kaseya VSA faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties. However, they still appreciate the ability to manage multiple tools from a single hub, which enhances usability.
- Users highlight that ESET PROTECT provides a high-quality support experience, with many praising its responsiveness and effectiveness. This is a crucial factor for businesses that rely on timely assistance for their cybersecurity needs.
- G2 reviewers note that while Kaseya VSA has a strong presence in the small business segment, it struggles to keep pace with ESET PROTECT in terms of overall market influence and user satisfaction, as evidenced by the latter's higher G2 Score and total review count.
Pricing
Entry-Level Pricing
ESET PROTECT
ESET PROTECT Advanced
Contact Us
Best-in-class endpoint protection against ransomware & zero-day threats.
Cross-platform solution with easy-to-use cloud or on-prem management, server security, advanced threat defense, and full disk encryption.
- Console
- Server Security
- Modern Endpoint Protection
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
Free Trial
ESET PROTECT
Free Trial is available
Kaseya VSA
Free Trial is available
Ratings
Meets Requirements
9.3
807
8.3
255
Ease of Use
8.9
809
7.6
263
Ease of Setup
8.8
547
7.2
218
Ease of Admin
8.5
418
7.9
217
Quality of Support
8.9
747
7.4
244
Has the product been a good partner in doing business?
8.9
408
7.7
209
Product Direction (% positive)
8.7
800
7.4
256
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.3
121
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
8.6
118
|
Verified
Not enough data
7.8
113
Not enough data
7.7
114
|
Verified
Not enough data
8.1
117
|
Verified
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
8.5
119
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
206
Not enough data
9.1
215
Not enough data
9.0
214
Not enough data
8.9
206
Not enough data
9.0
209
Not enough data
Functionality
9.1
213
Not enough data
9.1
217
Not enough data
9.2
216
Not enough data
9.3
223
Not enough data
Analysis
9.1
211
Not enough data
9.1
209
Not enough data
Feature Not Available
Not enough data
Detection
9.5
83
Not enough data
Feature Not Available
Not enough data
9.4
81
Not enough data
Analysis
9.6
83
Not enough data
9.0
80
Not enough data
9.5
81
Not enough data
9.5
82
Not enough data
Response
9.3
82
Not enough data
9.5
83
Not enough data
9.4
82
Not enough data
Generative AI
Feature Not Available
Not enough data
Detection & Response
9.8
22
Not enough data
9.9
23
Not enough data
9.8
23
Not enough data
9.9
22
Not enough data
Management
9.6
20
Not enough data
9.9
23
Not enough data
9.5
21
Not enough data
Analytics
9.6
24
Not enough data
9.4
22
Not enough data
9.6
23
Not enough data
Agentic AI - Extended Detection and Response (XDR) Platforms
9.7
17
Not enough data
9.7
17
Not enough data
9.8
18
Not enough data
Services - Extended Detection and Response (XDR)
9.8
15
Not enough data
Administration
Not enough data
8.7
105
Not enough data
8.0
100
Not enough data
7.8
90
Not enough data
8.6
106
Not enough data
8.2
94
Not enough data
7.8
99
Maintenance
Not enough data
8.7
102
Not enough data
7.1
84
Communication
Not enough data
7.3
93
Not enough data
5.4
79
Not enough data
5.6
78
Not enough data
6.6
77
Security
Not enough data
7.4
81
Not enough data
7.7
88
Device Support
Not enough data
6.1
82
Not enough data
7.6
94
Not enough data
7.5
93
Performance
Not enough data
7.8
97
Platform Features
8.9
22
Not enough data
9.6
21
Not enough data
9.5
21
Not enough data
9.6
23
Not enough data
9.4
21
Not enough data
9.7
22
Not enough data
9.3
16
Not enough data
Automation Capabilities
9.8
21
Not enough data
9.4
21
Not enough data
8.3
16
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Services - Endpoint Detection & Response (EDR)
9.8
18
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Reporting
Not enough data
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Access & Usability
Not enough data
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.3
86
Platform
Not enough data
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Security
Not enough data
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ESET PROTECT and Kaseya VSA are categorized as Patch Management
Unique Categories
ESET PROTECT is categorized as Endpoint Protection Platforms, Extended Detection and Response (XDR) Platforms, Managed Detection and Response (MDR), Endpoint Detection & Response (EDR), Malware Analysis Tools, and Antivirus
Kaseya VSA is categorized as Remote Monitoring & Management (RMM), Remote Support, Enterprise IT Management, and Service Desk
Reviews
Reviewers' Company Size
ESET PROTECT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
5.2%
Computer & Network Security
4.3%
Construction
4.0%
Internet
3.4%
Other
70.5%
Information Technology and Services
36.9%
Computer & Network Security
9.4%
Computer Networking
2.6%
Primary/Secondary Education
2.6%
Financial Services
2.3%
Other
46.3%
Alternatives
Discussions
How can I backup the encryption key?
2 Comments
GC
It's critical to have backups of encryption keys. If the lone copy of a key is lost, data encrypted with that key cannot be accessed. When you initially turn...Read more
How to acquire paid licenses more quickly?
1 Comment
MV
Hi Brayan, the fastest way to acquire new license up to 100 seats is to purchase online. To purchase more than 100 seats, please contact local...Read more
What does Kaseya do?
1 Comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
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