# Micro Focus Service Manager (formerly HP Service Manager) vs Tungsten Equitrac Comparison | | Micro Focus Service Manager (formerly HP Service Manager) | Tungsten Equitrac | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.2 out of 5 | | **Total Reviews** | 20 | 16 | | **Largest Market Segment** | Enterprise (47.4% of reviews) | Small-Business (42.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | Micro Focus Service Manager (formerly HP Service Manager) | Tungsten Equitrac | |---|---|---| | **Meets Requirements** | 7.4 (12 reviews) | 8.8 (13 reviews) | | **Ease of Use** | 8.8 (12 reviews) | 7.4 (13 reviews) | | **Ease of Setup** | Not enough data | 7.4 (7 reviews) | | **Ease of Admin** | Not enough data | 7.4 (7 reviews) | | **Quality of Support** | 8.1 (12 reviews) | 9.0 (13 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 7.8 (6 reviews) | | **Product Direction (% positive)** | 6.1 (12 reviews) | 3.7 (13 reviews) | --- ## Pricing ### Micro Focus Service Manager (formerly HP Service Manager) #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Tungsten Equitrac #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Print Management | Product | Score | Reviews | |---|---|---| | **Micro Focus Service Manager (formerly HP Service Manager)** | 8.1/10 | 11 | | **Tungsten Equitrac** | 8.0/10 | 11 | #### Hardware | Feature | Micro Focus Service Manager (formerly HP Service Manager) | Tungsten Equitrac | |---|---|---| | **New Printers** | 8.1 (8 reviews) | 8.0 (9 reviews) | | **Network** | 8.8 (10 reviews) | 8.1 (9 reviews) | | **Queues** | 8.0 (10 reviews) | 8.1 (9 reviews) | | **Updates** | 8.0 (11 reviews) | 7.6 (9 reviews) | | **Employee Computers** | 7.6 (9 reviews) | 8.9 (9 reviews) | #### Logistics | Feature | Micro Focus Service Manager (formerly HP Service Manager) | Tungsten Equitrac | |---|---|---| | **Print Jobs** | 7.6 (7 reviews) | 8.7 (9 reviews) | | **Cost** | 8.1 (8 reviews) | 6.5 (9 reviews) | | **Cut Waste** | 7.9 (8 reviews) | 8.5 (9 reviews) | | **Compliance** | 8.6 (7 reviews) | 7.4 (9 reviews) | #### Agentic AI - Print Management | Feature | Micro Focus Service Manager (formerly HP Service Manager) | Tungsten Equitrac | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Print Management Solutions](https://www.g2.com/categories/print-management) --- ## Reviewer Demographics ### By Company Size | Segment | Micro Focus Service Manager (formerly HP Service Manager) | Tungsten Equitrac | |---|---|---| | **Small-Business** | 15.8% | 42.9% | | **Mid-Market** | 36.8% | 14.3% | | **Enterprise** | 47.4% | 42.9% | ### By Industry #### Micro Focus Service Manager (formerly HP Service Manager) - **Information Technology and Services:** 35.0% - **Telecommunications:** 10.0% - **Health, Wellness and Fitness:** 10.0% - **Computer & Network Security:** 10.0% - **Retail:** 5.0% - **Oil & Energy:** 5.0% - **Electrical/Electronic Manufacturing:** 5.0% - **Consumer Goods:** 5.0% - **Computer Software:** 5.0% - **Banking:** 5.0% - **Other:** 5.0% #### Tungsten Equitrac - **Education Management:** 21.4% - **Marketing and Advertising:** 14.3% - **Business Supplies and Equipment:** 14.3% - **Research:** 7.1% - **Printing:** 7.1% - **Political Organization:** 7.1% - **Oil & Energy:** 7.1% - **Law Practice:** 7.1% - **Internet:** 7.1% - **Architecture & Planning:** 7.1% --- ## Alternatives ### Alternatives to Micro Focus Service Manager (formerly HP Service Manager) - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) — 4.5/5 stars (541 reviews) - [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) — 4.6/5 stars (405 reviews) - [MyQ](https://www.g2.com/products/myq/reviews) — 4.7/5 stars (124 reviews) - [uniFLOW](https://www.g2.com/products/canon-uniflow/reviews) — 4.1/5 stars (45 reviews) - [LRS Output Management](https://www.g2.com/products/lrs-output-management/reviews) — 4.4/5 stars (64 reviews) - [ezeep](https://www.g2.com/products/ezeep/reviews) — 4.4/5 stars (52 reviews) - [ScrewDrivers](https://www.g2.com/products/screwdrivers/reviews) — 4.7/5 stars (48 reviews) - [Pharos Cloud](https://www.g2.com/products/pharos-systems-international-pharos-cloud/reviews) — 4.1/5 stars (26 reviews) - [YSoft SAFEQ](https://www.g2.com/products/ysoft-safeq/reviews) — 3.9/5 stars (16 reviews) - [PrintWithMe](https://www.g2.com/products/printwithme/reviews) — 4.1/5 stars (29 reviews) ### Alternatives to Tungsten Equitrac - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) — 4.5/5 stars (541 reviews) - [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) — 4.6/5 stars (405 reviews) - [uniFLOW](https://www.g2.com/products/canon-uniflow/reviews) — 4.1/5 stars (45 reviews) - [Printix](https://www.g2.com/products/printix-printix/reviews) — 4.2/5 stars (13 reviews) - [YSoft SAFEQ](https://www.g2.com/products/ysoft-safeq/reviews) — 3.9/5 stars (16 reviews) - [Pharos Cloud](https://www.g2.com/products/pharos-systems-international-pharos-cloud/reviews) — 4.1/5 stars (26 reviews) - [MyQ](https://www.g2.com/products/myq/reviews) — 4.7/5 stars (124 reviews) - [Xerox FreeFlow Print Server](https://www.g2.com/products/xerox-freeflow-print-server/reviews) — 3.8/5 stars (14 reviews) - [ThinPrint](https://www.g2.com/products/thinprint/reviews) — 4.6/5 stars (18 reviews) - [LRS Output Management](https://www.g2.com/products/lrs-output-management/reviews) — 4.4/5 stars (64 reviews) --- ## Top Discussions ### Micro Focus Service Manager (formerly HP Service Manager) No discussions available for this product. ### Tungsten Equitrac No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/micro-focus-service-manager-formerly-hp-service-manager-vs-tungsten-automation-tungsten-equitrac)