# Epos Now vs Toast Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Toast excels in providing comprehensive reporting features, which help users analyze sales and labor effectively. One user mentioned that it allows for detailed reports on menu item performance, making it easier to identify which items are profitable and which are not.
- **Users say** that Epos Now offers a user-friendly interface that simplifies navigation, making it a reliable tool for retail operations. A reviewer highlighted its ability to generate specific reports, which enhances the overall usability for daily tasks.
- **Reviewers mention** that Toast's offline mode is a significant advantage, ensuring that operations can continue smoothly even during network outages. This feature was praised by users who appreciate the ability to process payments without interruption.
- **According to verified reviews** , Epos Now shines in its versatility across different sectors, including retail and hospitality. Users appreciate its adaptability, which allows them to tailor the software to their specific business needs.
- **G2 reviewers highlight** that Toast has a more extensive user base, reflected in its higher number of reviews and overall satisfaction scores. This suggests a more established presence in the market, which can be reassuring for potential users looking for a reliable solution.
- **Users report** that while Epos Now has a solid support rating, Toast's support features are also well-regarded, with users noting the effectiveness of its customer service in resolving issues quickly. However, some users feel that Toast could improve in certain areas of setup and configuration.



| | Epos Now | Toast | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 10 | 370 | 
| **Largest Market Segment** | Small-Business (50.0% of reviews) | Small-Business (66.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $0.00 Per Month | 

---
## Top Pros & Cons

### Epos Now

**Not enough data**

### Toast

Pros:
- Ease of Use (93 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Expensive (19 reviews)

---
## Ratings Comparison
| Rating | Epos Now | Toast | 
|---|---|---|
  | **Meets Requirements** | 9.8 (7 reviews) | 8.5 (272 reviews) | 
  | **Ease of Use** | 9.5 (7 reviews) | 8.8 (273 reviews) | 
  | **Ease of Setup** | Not enough data | 8.2 (185 reviews) | 
  | **Ease of Admin** | Not enough data | 8.5 (162 reviews) | 
  | **Quality of Support** | 8.3 (7 reviews) | 7.8 (262 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.3 (163 reviews) | 
  | **Product Direction (% positive)** | 10.0 (6 reviews) | 8.3 (262 reviews) | 

---
## Pricing

### Epos Now

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Epos Now** | N/A | N/A |
| **Toast** | 8.4/10 | 54 |

#### Core HR

| Feature | Epos Now | Toast | 
|---|---|---|
| **Organization Management** | Not enough data | 8.2 (14 reviews) | 
| **Time, Attendance, and PTO** | Not enough data | 8.9 (14 reviews) | 
| **Expense Management** | Not enough data | 8.3 (7 reviews) | 
| **Salary Structures** | Not enough data | 8.0 (11 reviews) | 
| **Compliance** | Not enough data | 9.0 (13 reviews) | 
| **Benefits Administration** | Not enough data | 8.5 (11 reviews) | 

#### Generative AI

| Feature | Epos Now | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform

| Feature | Epos Now | Toast | 
|---|---|---|
| **Customization ** | Not enough data | 7.5 (36 reviews) | 
| **Integration APIs** | Not enough data | 7.3 (28 reviews) | 
| **Internationalization** | Not enough data | 8.1 (25 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.4 (40 reviews) | 
| **Performance** | Not enough data | 7.9 (38 reviews) | 
| **Mobility** | Not enough data | 8.2 (34 reviews) | 
| **Reporting** | Not enough data | 8.1 (40 reviews) | 
| **Dashboards** | Not enough data | 8.1 (37 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Epos Now** | N/A | N/A |
| **Toast** | 8.1/10 | 47 |

#### Employee Self Service

| Feature | Epos Now | Toast | 
|---|---|---|
| **Web Portal** | Not enough data | 8.4 (38 reviews) | 
| **Benefits Manager** | Not enough data | 7.6 (22 reviews) | 
| **Mobile** | Not enough data | 7.7 (32 reviews) | 

#### Administration

| Feature | Epos Now | Toast | 
|---|---|---|
| **Payroll Entry** | Not enough data | 8.4 (41 reviews) | 
| **Time Off Accrual** | Not enough data | 8.1 (32 reviews) | 
| **Direct Deposit** | Not enough data | 8.6 (39 reviews) | 
| **Expense Reimbursement** | Not enough data | Feature Not Available | 
| **Pre-tax Deductions** | Not enough data | 8.1 (31 reviews) | 
| **Wage Garnishment** | Not enough data | 7.7 (30 reviews) | 
| **Approvals** | Not enough data | 7.8 (29 reviews) | 
| **Check/W-2 Printing** | Not enough data | 8.4 (37 reviews) | 
| **Check/W-2 Delivery** | Not enough data | 8.5 (36 reviews) | 

#### Taxes

| Feature | Epos Now | Toast | 
|---|---|---|
| **Tax Calculation** | Not enough data | 8.4 (38 reviews) | 
| **Tax Filing** | Not enough data | 8.2 (32 reviews) | 
| **Automatic Tax Payment** | Not enough data | 8.4 (30 reviews) | 

#### Integration

| Feature | Epos Now | Toast | 
|---|---|---|
| **API / Integration** | Not enough data | 7.6 (28 reviews) | 
| **Time Tracking Integration** | Not enough data | 8.3 (33 reviews) | 
| **Accounting Integration** | Not enough data | 8.1 (26 reviews) | 
| **Core HR Integration** | Not enough data | 7.5 (25 reviews) | 

#### Platform

| Feature | Epos Now | Toast | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 7.8 (45 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (45 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (45 reviews) | 
| **Scalability** | Not enough data | 8.2 (37 reviews) | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Epos Now** | N/A | N/A |
| **Toast** | N/A | N/A |

#### POS

| Feature | Epos Now | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 

#### Marketing

| Feature | Epos Now | Toast | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | Epos Now | Toast | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Epos Now** | N/A | N/A |
| **Toast** | 8.5/10 | 192 |

#### Administration

| Feature | Epos Now | Toast | 
|---|---|---|
| **Menu Building** | Not enough data | 8.7 (149 reviews) | 
| **Inventory Management** | Not enough data | 8.0 (89 reviews) | 
| **Employee Scheduling** | Not enough data | 7.6 (71 reviews) | 
| **Accounting** | Not enough data | 8.3 (115 reviews) | 
| **Reporting & Analytics** | Not enough data | 8.6 (158 reviews) | 
| **Loyalty Management** | Not enough data | 8.1 (93 reviews) | 

#### Meal Service

| Feature | Epos Now | Toast | 
|---|---|---|
| **Payment Gateway** | Not enough data | 8.8 (148 reviews) | 
| **Table Management** | Not enough data | 8.9 (115 reviews) | 
| **Check Adjustment** | Not enough data | 8.7 (147 reviews) | 
| **Kitchen Tickets** | Not enough data | 8.9 (141 reviews) | 
| **Takeout & Delivery** | Not enough data | 8.7 (131 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Epos Now** | N/A | N/A |
| **Toast** | 8.5/10 | 94 |

#### Platform Basics

| Feature | Epos Now | Toast | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (74 reviews) | 
| **Interoperability** | Not enough data | 8.3 (58 reviews) | 

#### Back Office

| Feature | Epos Now | Toast | 
|---|---|---|
| **Accounting** | Not enough data | 8.7 (65 reviews) | 
| **Employee Management** | Not enough data | 8.1 (71 reviews) | 
| **Analytics** | Not enough data | 8.6 (72 reviews) | 
| **Inventory Management** | Not enough data | 7.8 (45 reviews) | 

#### Front of Office

| Feature | Epos Now | Toast | 
|---|---|---|
| **POS** | Not enough data | 9.2 (81 reviews) | 
| **Table Management** | Not enough data | 8.7 (62 reviews) | 
| **Kitchen Ticketing** | Not enough data | 8.8 (76 reviews) | 
| **Reservations** | Not enough data | 7.3 (40 reviews) | 

#### Platform Data

| Feature | Epos Now | Toast | 
|---|---|---|
| **Dashboard** | Not enough data | 9.0 (72 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Epos Now | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Epos Now | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Epos Now** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | Epos Now | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **Epos Now** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Customer Data and Insights

| Feature | Epos Now | Toast | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Epos Now | Toast | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | Epos Now | Toast | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | Epos Now | Toast | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Epos Now** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Payments

| Feature | Epos Now | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Epos Now | Toast | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Epos Now | Toast | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Epos Now | Toast | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Epos Now | Toast | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Epos Now | Toast | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)


**Unique to Toast (4):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Epos Now | Toast | 
|---|---|---|
| **Small-Business** | 50.0% | 66.1% | 
| **Mid-Market** | 40.0% | 32.4% | 
| **Enterprise** | 10.0% | 1.5% | 

### By Industry

#### Epos Now

- **Retail:** 60.0%
- **Restaurants:** 10.0%
- **Hospital & Health Care:** 10.0%
- **Consumer Services:** 10.0%
- **Automotive:** 10.0%

#### Toast

- **Restaurants:** 51.5%
- **Food & Beverages:** 26.5%
- **Hospitality:** 6.3%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.4%

---
## Alternatives

### Alternatives to Epos Now

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) — 4.0/5 stars (294 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (367 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1284 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3504 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (400 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews)

### Alternatives to Toast

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1284 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (400 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (238 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4232 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6543 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)

---
## Top Discussions

### Epos Now

No discussions available for this product.

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epos-now-vs-toast)