Compare Epicor Prophet 21 and ShipHero 
At a Glance
Market Segments
Mid-Market (55.7% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
Epicor Prophet 21
Star Rating
(181)4.1 out of 5
Market Segments
Mid-Market (55.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Epicor Prophet 21ShipHero
Star Rating
(199)4.4 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in ease of use, with users highlighting its intuitive interface that simplifies complex warehouse operations. One user mentioned that it has helped them "take control of complexity in our warehouse," making it a preferred choice for businesses looking for straightforward solutions.
- Users say that Epicor Prophet 21 is user-friendly once familiar with its modules, with feedback indicating that "once you figure out one module you can figure them all out." This suggests a learning curve that may benefit those who invest time in mastering the software.
- According to verified reviews, ShipHero's scalability is a significant advantage, accommodating businesses from small startups to larger operations. Reviewers appreciate its ability to grow with their needs, stating it is suitable for "multi-location, 30+ employees" businesses.
- Reviewers mention that Epicor Prophet 21 provides essential tools tailored for distribution businesses, making it a vital part of their operations. Users noted that it is built to work with their business model, which can be a strong point for companies in the distribution sector.
- G2 reviewers highlight ShipHero's superior customer support, with a score that reflects its responsiveness and helpfulness. Users have expressed satisfaction with the support they receive, which can be crucial for businesses relying on timely assistance.
- Users report that while Epicor Prophet 21 has its strengths, it faces challenges in ease of setup, with some finding the initial configuration process more complex compared to ShipHero. This could be a consideration for businesses looking for a quicker implementation.
Pricing
Entry-Level Pricing
Epicor Prophet 21
No pricing availableShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
Free Trial
Epicor Prophet 21
No trial information availableShipHero
No trial information availableRatings
Meets Requirements
8.2
86
8.4
164
Ease of Use
7.6
157
8.6
170
Ease of Setup
6.8
118
8.2
136
Ease of Admin
7.2
55
8.7
106
Quality of Support
7.0
79
8.6
164
Has the product been a good partner in doing business?
7.4
55
9.0
106
Product Direction (% positive)
8.0
86
8.9
158
Features by Category
Supply Chain Operations
Not enough data
8.5
88
Not enough data
7.7
76
Not enough data
8.6
90
Customer Management
Not enough data
8.1
84
Not enough data
8.2
86
Not enough data
7.5
82
Analytics
Not enough data
7.6
77
Not enough data
8.0
85
Not enough data
7.3
81
Accounting
8.3
14
|
Verified
Not enough data
7.1
12
|
Verified
Not enough data
7.4
12
|
Verified
Not enough data
7.7
13
|
Verified
Not enough data
6.9
7
Not enough data
7.7
11
|
Verified
Not enough data
Feature Not Available
Not enough data
6.9
6
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
6.0
5
|
Verified
Not enough data
Inventory
8.2
14
|
Verified
Not enough data
6.8
13
|
Verified
Not enough data
8.2
12
|
Verified
Not enough data
6.4
13
|
Verified
Not enough data
7.5
12
|
Verified
Not enough data
Warehousing
8.2
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
7.6
9
|
Verified
Not enough data
Purchasing
6.8
13
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
6.7
10
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Sales & Marketing
7.9
15
|
Verified
Not enough data
7.2
9
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
7.4
15
|
Verified
Not enough data
7.6
15
|
Verified
Not enough data
7.3
14
|
Verified
Not enough data
Assembly
8.3
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Logistics
8.1
12
|
Verified
Not enough data
7.0
5
Not enough data
8.1
15
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
6.3
10
|
Verified
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Distribution ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
8.9
9
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
6.3
5
Not enough data
8.3
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
7.8
6
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
8.3
8
|
Verified
Not enough data
Not enough data
Not enough data
8.8
8
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Back Office
8.5
11
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
7
|
Verified
Not enough data
7.6
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
Not enough data
Not enough data
8.6
7
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
5
|
Verified
Not enough data
Front Office
8.9
6
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
8
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.7
9
|
Verified
Not enough data
7.8
6
|
Verified
Not enough data
Not enough data
Not enough data
9.3
7
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.7
5
|
Verified
Not enough data
7.0
10
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
Logistics
9.0
8
|
Verified
Not enough data
Not enough data
Not enough data
7.7
8
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
Platform
7.9
8
|
Verified
Not enough data
8.3
6
|
Verified
Not enough data
Not enough data
Not enough data
7.7
8
|
Verified
Not enough data
9.2
8
|
Verified
Not enough data
8.3
8
|
Verified
Not enough data
Production
8.5
8
|
Verified
Not enough data
Not enough data
Not enough data
7.7
5
|
Verified
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
|
Verified
Not enough data
Reporting & Analytics
8.8
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Labels
Not enough data
8.7
107
Not enough data
8.2
98
Not enough data
8.6
102
Order management
Not enough data
8.8
103
Not enough data
8.9
106
Not enough data
8.8
109
Not enough data
9.0
107
Carrier and rate management
Not enough data
8.4
87
Not enough data
8.4
91
Not enough data
8.4
84
Inventory management
Not enough data
7.9
97
Not enough data
7.8
82
Not enough data
8.0
81
Reports
Not enough data
8.5
100
Not enough data
8.4
101
Not enough data
8.0
91
Warehouse Definition
8.3
7
|
Verified
8.7
100
Feature Not Available
8.1
95
Not enough data
8.0
88
Logistics
Not enough data
7.6
78
7.7
8
|
Verified
8.2
98
7.6
7
|
Verified
9.0
100
Analytics
Feature Not Available
8.5
95
4.7
6
|
Verified
7.9
92
Feature Not Available
7.7
81
Inventory Management
6.9
7
|
Verified
8.0
91
7.1
8
|
Verified
8.0
92
Inventory Management Platform Features
8.6
47
|
Verified
8.9
99
6.9
42
|
Verified
8.4
95
7.6
44
|
Verified
8.5
98
7.1
38
|
Verified
7.9
96
7.1
38
|
Verified
8.5
97
6.2
26
8.3
88
7.2
39
7.3
87
6.1
29
|
Verified
8.8
98
7.3
41
|
Verified
7.4
85
8.1
45
|
Verified
8.4
92
Categories
Categories
Shared Categories
Epicor Prophet 21 and ShipHero are categorized as Warehouse Management
Unique Categories
Epicor Prophet 21 is categorized as ERP Systems and Distribution ERP
Reviews
Reviewers' Company Size
Epicor Prophet 21
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
29.0%
Industrial Automation
9.7%
Building Materials
6.3%
Warehousing
5.1%
Machinery
4.5%
Other
45.5%
Logistics and Supply Chain
19.9%
Warehousing
17.2%
Consumer Goods
12.4%
Retail
10.8%
Apparel & Fashion
9.7%
Other
30.1%
Alternatives
Discussions
Why do the expected, required and promise dates differ between order, production and purchasing screens?
1 Comment
AP
Generally, these dates are driven by lead time information from the inventory supplier information. Often, the expected and required dates are the same. The...Read more
Why does the expected, required and promise dates differ between order, production and purchasing screens?
1 Comment
E
Hello Taylor, Thanks so much for your query.
Production orders have a required date, which is different from an order date as a production order is...Read more
Epicor Prophet 21 has no more discussions with answers
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
How do you handling inventory In and Out efficiently
1 Comment
ND
Hello Umar,
Thank you for reaching out.
This is a big question! Many things. Feel free to email hello@shiphero.com and our team will...Read more
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