# Epicor Prophet 21 vs SAP Business One Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Business One excels in providing a comprehensive solution for managing various business functions, with users appreciating its ability to keep everything in one system. This integration allows for better organization of accounting, inventory, and sales, which is highlighted by feedback mentioning its strong end-to-end control and real-time visibility.
- **Users say** that Epicor Prophet 21 is recognized for its simplicity and speed, making it a practical choice for daily operations. Reviewers have noted that it effectively handles essential tasks like invoicing and purchase orders, with one user stating it has been reliable for over 20 years, showcasing its long-term value.
- **According to verified reviews** , SAP Business One stands out in terms of user experience, receiving higher ratings for ease of use and setup. Users have praised its intuitive interface and logical workflows, which contribute to a smoother onboarding process compared to Epicor Prophet 21, where some users have reported challenges during implementation.
- **Reviewers mention** that while Epicor Prophet 21 has a strong support system, with quick issue resolution, SAP Business One offers a more robust overall support experience. Users have highlighted the quality of support from SAP Business One, which is crucial for businesses that rely on timely assistance.
- **G2 reviewers indicate** that SAP Business One provides superior financial reporting capabilities, with users appreciating its reliable financial statements and budgeting features. This is contrasted with Epicor Prophet 21, where users have expressed concerns about the limitations in budgeting and forecasting functionalities.
- **Users report** that both products have strengths in inventory management, but Epicor Prophet 21 receives higher marks for its accuracy and effectiveness in tracking inventory. However, SAP Business One is noted for its comprehensive inventory features, including real-time data and reporting, which some users find beneficial for their operations.



| | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 206 | 541 | 
| **Largest Market Segment** | Mid-Market (59.7% of reviews) | Mid-Market (56.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Epicor Prophet 21

Pros:
- Ease of Use (11 reviews)
- Inventory Management (6 reviews)

Cons:
- Expensive (6 reviews)
- Difficult Customization (5 reviews)

### SAP Business One

Pros:
- Ease of Use (8 reviews)
- User-Friendly (5 reviews)

Cons:
- User Unfriendliness (5 reviews)
- Difficult Customization (3 reviews)

---
## Ratings Comparison
| Rating | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
  | **Meets Requirements** | 8.1 (89 reviews) | 8.4 (302 reviews) | 
  | **Ease of Use** | 7.6 (163 reviews) | 8.5 (305 reviews) | 
  | **Ease of Setup** | 6.8 (124 reviews) | 7.9 (157 reviews) | 
  | **Ease of Admin** | 7.2 (56 reviews) | 8.1 (141 reviews) | 
  | **Quality of Support** | 6.9 (82 reviews) | 8.1 (298 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (56 reviews) | 8.2 (143 reviews) | 
  | **Product Direction (% positive)** | 7.9 (89 reviews) | 8.1 (278 reviews) | 

---
## Pricing

### Epicor Prophet 21

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SAP Business One

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **SAP Business One** | 7.4/10 | 228 |

#### General Ledger

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Journal Entries** | Not enough data | 9.0 (151 reviews) ✓ Verified | 
| **Tags / Dimensions** | Not enough data | 8.6 (144 reviews) ✓ Verified | 
| **Audit Trail** | Not enough data | 8.8 (139 reviews) ✓ Verified | 

#### Accounts Receivable

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Invoice Customization** | Not enough data | 8.8 (153 reviews) ✓ Verified | 
| **AR Automation** | Not enough data | 8.5 (137 reviews) ✓ Verified | 
| **Collections Automation** | Not enough data | 8.4 (127 reviews) ✓ Verified | 

#### Accounts Payable

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **AP Automation** | Not enough data | 8.3 (143 reviews) ✓ Verified | 
| **Payment Processing** | Not enough data | 8.7 (143 reviews) ✓ Verified | 
| **Purchase Orders** | Not enough data | 9.0 (154 reviews) ✓ Verified | 

#### Other Functionality

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Inventory Tracking / Ordering** | Not enough data | 8.9 (147 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | Not enough data | 8.8 (144 reviews) ✓ Verified | 
| **Inventory Reporting** | Not enough data | 8.7 (147 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | Not enough data | 8.2 (123 reviews) ✓ Verified | 
| **Recognition Rules** | Not enough data | 8.2 (124 reviews) ✓ Verified | 
| **Reconciliations** | Not enough data | 8.4 (139 reviews) ✓ Verified | 
| **Payroll** | Not enough data | 7.6 (116 reviews) ✓ Verified | 
| **Time and Expense** | Not enough data | 7.9 (115 reviews) | 

#### Reporting & Analytics

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Financial Statements** | Not enough data | 8.8 (148 reviews) ✓ Verified | 
| **Custom Reporting** | Not enough data | 8.7 (149 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | Not enough data | 8.2 (121 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (142 reviews) ✓ Verified | 

#### Platform

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (132 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.1 (128 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.5 (136 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.0 (111 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.5 (133 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.3 (130 reviews) ✓ Verified | 

#### Integration

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Data Import and Export Tools** | Not enough data | 8.5 (140 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.1 (116 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (108 reviews) ✓ Verified | 

#### Cash Flow

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Track Cash Flow** | Not enough data | 8.4 (127 reviews) ✓ Verified | 
| **Income and Expenses** | Not enough data | 8.7 (133 reviews) ✓ Verified | 
| **File Exports** | Not enough data | 8.8 (134 reviews) ✓ Verified | 

#### Budgeting & Forecasting

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Budgeting / Forecasting** | Not enough data | 8.2 (121 reviews) ✓ Verified | 
| **Data Import** | Not enough data | 8.6 (121 reviews) ✓ Verified | 
| **Versioning** | Not enough data | 8.0 (113 reviews) ✓ Verified | 
| **Historical Data** | Not enough data | 8.6 (121 reviews) ✓ Verified | 

#### Revenue

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Revenue Types** | Not enough data | 8.6 (127 reviews) ✓ Verified | 
| **Revenue Allocation** | Not enough data | 8.6 (125 reviews) ✓ Verified | 
| **Scheduling** | Not enough data | 8.2 (120 reviews) | 

#### Payroll

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Direct Deposit** | Not enough data | 8.2 (91 reviews) | 
| **Check/W-2 Printing** | Not enough data | 8.1 (91 reviews) | 
| **Tax Calculation** | Not enough data | 8.3 (107 reviews) ✓ Verified | 
| **Reporting and Dashboards** | Not enough data | 8.4 (116 reviews) ✓ Verified | 

#### AI

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Data Extraction** | Not enough data | 3.0 (5 reviews) | 
| **Invoice Processing** | Not enough data | 2.3 (5 reviews) | 
| **Expense Management** | Not enough data | 3.0 (5 reviews) | 
| **Fraud Detection** | Not enough data | 3.0 (5 reviews) | 
| **Tax Compliance** | Not enough data | 3.0 (5 reviews) | 
| **Support Chatbots** | Not enough data | 3.3 (5 reviews) | 
| **Bank Reconciliations** | Not enough data | 2.7 (5 reviews) | 
| **Report Generation** | Not enough data | 3.0 (5 reviews) | 
| **Customizable Alerts** | Not enough data | 3.0 (5 reviews) | 
| **Predictive Analytics** | Not enough data | 2.3 (5 reviews) | 

#### Mobile Applications - Accounting

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Cloud Integration** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **UI** | Not enough data | Not enough data | 
| **Offline** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 

#### Agentic AI - Accounting

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Discrete ERP

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **SAP Business One** | 8.2/10 | 138 |

#### Accounting

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Chart of Accounts** | Not enough data | 8.9 (83 reviews) ✓ Verified | 
| **AP Automation** | Not enough data | 8.6 (76 reviews) ✓ Verified | 
| **AR Automation** | Not enough data | 8.8 (77 reviews) ✓ Verified | 
| **Journal Entries** | Not enough data | 8.9 (82 reviews) ✓ Verified | 
| **Tags & Dimensions** | Not enough data | 8.4 (73 reviews) ✓ Verified | 
| **Cash Management** | Not enough data | 8.7 (83 reviews) ✓ Verified | 
| **Payment Batches** | Not enough data | 8.7 (61 reviews) ✓ Verified | 
| **Payments Scheduling** | Not enough data | 8.4 (58 reviews) ✓ Verified | 
| **Payment Settlements** | Not enough data | 8.5 (60 reviews) ✓ Verified | 
| **Payment Methods** | Not enough data | 8.5 (60 reviews) ✓ Verified | 

#### Inventory & Warehouse

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Inventory Tracking** | Not enough data | 8.8 (83 reviews) ✓ Verified | 
| **Inventory Costing** | Not enough data | 8.7 (83 reviews) ✓ Verified | 
| **Product Master** | Not enough data | 8.8 (80 reviews) ✓ Verified | 
| **Inventory Forecasting** | Not enough data | 8.5 (76 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 8.1 (69 reviews) ✓ Verified | 

#### Purchasing

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Demand** | Not enough data | 8.4 (73 reviews) ✓ Verified | 
| **Purchase Orders** | Not enough data | 9.0 (81 reviews) ✓ Verified | 
| **In Transit** | Not enough data | 8.4 (73 reviews) ✓ Verified | 
| **Receiving** | Not enough data | 8.7 (80 reviews) ✓ Verified | 

#### Sales & Marketing

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Customer Master** | Not enough data | 9.0 (78 reviews) ✓ Verified | 
| **ATP** | Not enough data | 8.5 (63 reviews) ✓ Verified | 
| **Order History** | Not enough data | 8.9 (75 reviews) ✓ Verified | 
| **Returns** | Not enough data | 8.5 (74 reviews) ✓ Verified | 
| **Credit Limits** | Not enough data | 8.5 (71 reviews) ✓ Verified | 
| **Pricing & Discounts** | Not enough data | 8.4 (74 reviews) ✓ Verified | 

#### Manufacturing

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **WIP** | Not enough data | 7.7 (60 reviews) ✓ Verified | 
| **Work Orders** | Not enough data | 8.0 (65 reviews) ✓ Verified | 
| **MRP** | Not enough data | 8.2 (61 reviews) ✓ Verified | 
| **BOM** | Not enough data | 8.3 (62 reviews) ✓ Verified | 
| **MPS** | Not enough data | 7.7 (56 reviews) ✓ Verified | 
| **Shop Floor** | Not enough data | 7.2 (54 reviews) ✓ Verified | 

#### Quality Management

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Inspections** | Not enough data | 7.5 (56 reviews) ✓ Verified | 
| **Rework** | Not enough data | 7.1 (60 reviews) ✓ Verified | 
| **Waste** | Not enough data | 7.1 (61 reviews) ✓ Verified | 
| **Defects** | Not enough data | 7.0 (60 reviews) ✓ Verified | 

#### Distribution

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Picking & Packing** | Not enough data | 8.1 (61 reviews) ✓ Verified | 
| **Shipping** | Not enough data | 8.4 (67 reviews) ✓ Verified | 
| **Tracking** | Not enough data | 8.4 (62 reviews) ✓ Verified | 

#### HR

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Payroll** | Not enough data | 7.4 (61 reviews) ✓ Verified | 
| **Workforce Management** | Not enough data | Feature Not Available | 
| **Time & Attendance** | Not enough data | 7.4 (57 reviews) ✓ Verified | 

#### Generative AI 

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Discrete ERP

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Distribution ERP

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | 7.5/10 | 25 |
| **SAP Business One** | N/A | N/A |

#### Accounting 

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Chart of Accounts** | 8.3 (14 reviews) ✓ Verified | Not enough data | 
| **AP Automation** | 7.1 (12 reviews) ✓ Verified | Not enough data | 
| **AR Automation** | 7.4 (12 reviews) ✓ Verified | Not enough data | 
| **Journal Entries** | 7.7 (13 reviews) ✓ Verified | Not enough data | 
| **Tags & Dimensions** | 7.3 (8 reviews) | Not enough data | 
| **Cash Management** | 7.7 (11 reviews) ✓ Verified | Not enough data | 
| **Payment Batches** | Feature Not Available | Not enough data | 
| **Payments Scheduling** | 6.9 (6 reviews) ✓ Verified | Not enough data | 
| **Payment Settlements** | 7.7 (5 reviews) ✓ Verified | Not enough data | 
| **Payment Methods** | 6.0 (5 reviews) ✓ Verified | Not enough data | 

#### Inventory

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Inventory Tracking** | 8.4 (17 reviews) ✓ Verified | Not enough data | 
| **Inventory Costing** | 6.8 (13 reviews) ✓ Verified | Not enough data | 
| **Product Master** | 8.1 (14 reviews) ✓ Verified | Not enough data | 
| **Inventory Forecasting** | 6.4 (13 reviews) ✓ Verified | Not enough data | 
| **Integrations** | 7.6 (14 reviews) ✓ Verified | Not enough data | 

#### Warehousing

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Locations** | 7.9 (13 reviews) ✓ Verified | Not enough data | 
| **Multi-Warehouse** | 8.2 (14 reviews) ✓ Verified | Not enough data | 
| **Third-Party** | 7.6 (9 reviews) ✓ Verified | Not enough data | 

#### Purchasing

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Demand** | 6.8 (13 reviews) ✓ Verified | Not enough data | 
| **Purchase Orders** | 8.4 (19 reviews) ✓ Verified | Not enough data | 
| **In Transit** | 6.7 (10 reviews) ✓ Verified | Not enough data | 
| **Receiving** | 8.1 (16 reviews) ✓ Verified | Not enough data | 

#### Sales & Marketing

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Customer Master** | 7.9 (15 reviews) ✓ Verified | Not enough data | 
| **ATP** | 7.2 (9 reviews) ✓ Verified | Not enough data | 
| **Order History** | 8.3 (17 reviews) ✓ Verified | Not enough data | 
| **Returns** | 7.4 (15 reviews) ✓ Verified | Not enough data | 
| **Credit Limits** | 7.6 (15 reviews) ✓ Verified | Not enough data | 
| **Pricing & Discounts** | 7.1 (15 reviews) ✓ Verified | Not enough data | 

#### Assembly

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **BOM** | 8.3 (12 reviews) ✓ Verified | Not enough data | 
| **Kitting** | 7.8 (12 reviews) ✓ Verified | Not enough data | 
| **Disassembly** | Feature Not Available | Not enough data | 

#### Logistics 

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Picking & Packing** | 8.1 (12 reviews) ✓ Verified | Not enough data | 
| **Packaging** | 7.0 (5 reviews) | Not enough data | 
| **Shipping** | 8.1 (15 reviews) ✓ Verified | Not enough data | 
| **Routing** | 7.7 (8 reviews) ✓ Verified | Not enough data | 
| **Tracking** | 6.3 (10 reviews) ✓ Verified | Not enough data | 

#### HR

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Payroll** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Time & Attendance** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Distribution ERP

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | 8.4/10 | 15 |
| **SAP Business One** | 8.2/10 | 251 |

#### Accounting

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **AP Automation** | 8.9 (9 reviews) ✓ Verified | 8.7 (143 reviews) ✓ Verified | 
| **AR Automation** | 8.9 (9 reviews) ✓ Verified | 8.6 (139 reviews) ✓ Verified | 
| **Audit Trail** | 8.5 (10 reviews) ✓ Verified | 8.5 (139 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | 6.3 (5 reviews) | 8.1 (133 reviews) ✓ Verified | 
| **Collections Automation** | 8.3 (6 reviews) ✓ Verified | 8.1 (130 reviews) ✓ Verified | 
| **Financial Statements** | 8.5 (8 reviews) ✓ Verified | 8.8 (159 reviews) ✓ Verified | 
| **Invoice Customization** | 7.8 (10 reviews) ✓ Verified | 8.6 (160 reviews) ✓ Verified | 
| **Journal Entries** | 8.1 (9 reviews) ✓ Verified | 9.0 (153 reviews) ✓ Verified | 
| **Monitor Cash Positions** | 7.8 (6 reviews) ✓ Verified | 8.4 (137 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | 9.0 (5 reviews) ✓ Verified | 8.3 (134 reviews) ✓ Verified | 
| **Payment Processing** | 8.3 (8 reviews) ✓ Verified | 8.5 (154 reviews) ✓ Verified | 
| **Recognition Rules** | Not enough data | 8.2 (133 reviews) ✓ Verified | 
| **Reconciliations** | 8.8 (8 reviews) ✓ Verified | 8.5 (150 reviews) ✓ Verified | 
| **Tags / Dimensions** | Not enough data | 8.4 (140 reviews) ✓ Verified | 
| **Payments Scheduling** | Not enough data | 8.3 (118 reviews) ✓ Verified | 
| **Payment Batches** | Feature Not Available | 8.3 (117 reviews) ✓ Verified | 
| **Payment Settlements ** | Not enough data | 8.5 (118 reviews) | 
| **Payment Methods** | Not enough data | 8.6 (119 reviews) ✓ Verified | 

#### Back Office

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Allocation** | 8.5 (11 reviews) ✓ Verified | 8.2 (128 reviews) ✓ Verified | 
| **Asset Register** | 8.6 (6 reviews) ✓ Verified | 8.5 (137 reviews) ✓ Verified | 
| **Lean Management** | Feature Not Available | 7.8 (115 reviews) ✓ Verified | 
| **Maintenance** | 8.3 (7 reviews) ✓ Verified | 7.9 (124 reviews) ✓ Verified | 
| **Organization Management** | 7.6 (7 reviews) ✓ Verified | 8.0 (131 reviews) ✓ Verified | 
| **Purchase Orders** | 8.6 (11 reviews) ✓ Verified | 8.9 (164 reviews) ✓ Verified | 
| **Requisition** | 9.1 (9 reviews) ✓ Verified | 8.7 (145 reviews) ✓ Verified | 
| **Shift Scheduling** | Not enough data | 7.7 (115 reviews) ✓ Verified | 
| **Sourcing** | 8.6 (7 reviews) ✓ Verified | 8.1 (134 reviews) ✓ Verified | 
| **Status** | 8.6 (6 reviews) ✓ Verified | 8.3 (129 reviews) ✓ Verified | 
| **Time & Attendance Tracking** | Feature Not Available | 7.6 (109 reviews) ✓ Verified | 
| **Warranty Management** | 9.3 (5 reviews) ✓ Verified | 7.9 (112 reviews) ✓ Verified | 

#### Front Office

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **ATP** | 8.9 (6 reviews) ✓ Verified | 8.0 (109 reviews) ✓ Verified | 
| **Checkout Process** | 8.8 (7 reviews) ✓ Verified | 8.1 (104 reviews) ✓ Verified | 
| **Configuration Rules** | Feature Not Available | 8.2 (121 reviews) ✓ Verified | 
| **Contact & Account Management** | 8.3 (8 reviews) ✓ Verified | 8.4 (129 reviews) ✓ Verified | 
| **Customer Portal** | Feature Not Available | 8.2 (103 reviews) ✓ Verified | 
| **Field Service Booking** | Feature Not Available | 7.8 (96 reviews) ✓ Verified | 
| **Field Service Dispatch** | Not enough data | 7.8 (95 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.7 (9 reviews) ✓ Verified | 8.2 (137 reviews) ✓ Verified | 
| **Product Catalog** | 7.8 (6 reviews) ✓ Verified | 8.1 (130 reviews) ✓ Verified | 
| **Promotions and Discounts** | Not enough data | 7.9 (115 reviews) ✓ Verified | 
| **Quote & Order Management** | 9.3 (7 reviews) ✓ Verified | 8.5 (135 reviews) ✓ Verified | 
| **Returns / Refunds** | 8.1 (9 reviews) ✓ Verified | 8.4 (132 reviews) ✓ Verified | 
| **Storefront Design Tools** | Not enough data | 7.7 (99 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.8 (98 reviews) ✓ Verified | 
| **Tickets** | Feature Not Available | 7.7 (102 reviews) ✓ Verified | 
| **Visual Configuration** | Feature Not Available | 7.8 (108 reviews) ✓ Verified | 

#### Integration

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Breadth of Partner Applications** | 8.7 (5 reviews) ✓ Verified | 7.7 (111 reviews) ✓ Verified | 
| **Data Import and Export Tools** | 7.2 (12 reviews) ✓ Verified | 8.4 (144 reviews) ✓ Verified | 
| **Integration APIs** | 7.8 (6 reviews) ✓ Verified | 7.9 (120 reviews) ✓ Verified | 

#### Logistics

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Centralized Inventory Database** | 9.0 (8 reviews) ✓ Verified | 8.7 (144 reviews) ✓ Verified | 
| **In Transit** | Not enough data | 8.4 (128 reviews) ✓ Verified | 
| **Inventory Forecasting** | 7.7 (8 reviews) ✓ Verified | 8.4 (131 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | 8.0 (9 reviews) ✓ Verified | 8.6 (142 reviews) ✓ Verified | 
| **Inventory Reporting** | 8.2 (10 reviews) ✓ Verified | 8.6 (148 reviews) ✓ Verified | 
| **Inventory Tracking / Ordering** | 8.8 (10 reviews) ✓ Verified | 8.7 (142 reviews) ✓ Verified | 
| **Picking Methods** | 9.1 (9 reviews) ✓ Verified | 8.3 (123 reviews) ✓ Verified | 
| **Picking Planning** | 8.8 (8 reviews) ✓ Verified | 8.3 (123 reviews) ✓ Verified | 
| **Receiving** | 8.9 (9 reviews) ✓ Verified | 8.7 (135 reviews) ✓ Verified | 
| **Shipping Options** | 8.1 (6 reviews) ✓ Verified | 8.8 (122 reviews) ✓ Verified | 

#### Platform

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Customization** | 7.1 (11 reviews) ✓ Verified | 8.2 (136 reviews) ✓ Verified | 
| **Internationalization** | 8.3 (6 reviews) ✓ Verified | 8.0 (121 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.4 (131 reviews) ✓ Verified | 
| **Performance and Reliability** | 7.4 (9 reviews) ✓ Verified | 8.4 (142 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.2 (8 reviews) ✓ Verified | 8.5 (147 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (8 reviews) ✓ Verified | 8.2 (131 reviews) ✓ Verified | 

#### Production

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **BOM** | 8.5 (8 reviews) ✓ Verified | 8.3 (123 reviews) ✓ Verified | 
| **Defects** | Not enough data | 7.2 (109 reviews) ✓ Verified | 
| **Identify Demand** | 7.7 (5 reviews) ✓ Verified | 7.7 (111 reviews) ✓ Verified | 
| **Inspections** | Feature Not Available | 7.7 (107 reviews) ✓ Verified | 
| **Manage Resources** | Not enough data | 8.0 (112 reviews) ✓ Verified | 
| **MPS** | Not enough data | 7.6 (106 reviews) ✓ Verified | 
| **MRP** | Not enough data | 8.4 (119 reviews) ✓ Verified | 
| **Production Plans** | Not enough data | 8.1 (113 reviews) ✓ Verified | 
| **Rework** | Not enough data | 7.8 (103 reviews) ✓ Verified | 
| **Shop Floor** | Not enough data | 7.7 (96 reviews) ✓ Verified | 
| **Waste** | Not enough data | 7.6 (102 reviews) ✓ Verified | 
| **WIP** | 9.0 (5 reviews) ✓ Verified | 7.9 (114 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Custom Reporting** | 8.5 (9 reviews) ✓ Verified | 8.6 (148 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (9 reviews) ✓ Verified | 8.5 (139 reviews) ✓ Verified | 
| **Integration** | 8.3 (10 reviews) ✓ Verified | 8.3 (127 reviews) ✓ Verified | 

#### Generative AI

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 5.8 (10 reviews) | 
| **AI Text Summarization** | Feature Not Available | 6.2 (11 reviews) | 

#### Agentic AI - ERP Systems

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Warehouse Management

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | 7.2/10 | 54 |
| **SAP Business One** | N/A | N/A |

#### Warehouse Definition

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Locations** | 8.3 (7 reviews) ✓ Verified | Not enough data | 
| **Visualization** | Feature Not Available | Not enough data | 
| **Warehouse Slotting** | Not enough data | Not enough data | 

#### Logistics

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Cross Docking** | Not enough data | Not enough data | 
| **Receiving** | 7.7 (8 reviews) ✓ Verified | Not enough data | 
| **Pick & Pack** | 7.6 (7 reviews) ✓ Verified | Not enough data | 

#### Analytics

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Worker performance** | Feature Not Available | Not enough data | 
| **Error Tracking** | 4.7 (6 reviews) ✓ Verified | Not enough data | 
| **Procurement analytics** | Feature Not Available | Not enough data | 

#### Inventory Management

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Customer Portal** | 6.9 (7 reviews) ✓ Verified | Not enough data | 
| **Cycle Counting** | 7.1 (8 reviews) ✓ Verified | Not enough data | 

#### Inventory Management Platform Features

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Centralized Inventory Database** | 8.6 (48 reviews) ✓ Verified | Not enough data | 
| **Inventory Level Dashboards** | 6.9 (42 reviews) ✓ Verified | Not enough data | 
| **Stock History Reporting** | 7.6 (44 reviews) ✓ Verified | Not enough data | 
| **Low Stock Notifications** | 7.1 (38 reviews) ✓ Verified | Not enough data | 
| **Bundles, Kits, & Variants** | 7.1 (38 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 6.2 (27 reviews) | Not enough data | 
| **Inventory Forecasting** | 7.2 (39 reviews) | Not enough data | 
| **eCommerce Integrations** | 6.1 (29 reviews) ✓ Verified | Not enough data | 
| **Accounting Integrations** | 7.3 (41 reviews) ✓ Verified | Not enough data | 
| **Data Exporting / Importing** | 8.1 (45 reviews) ✓ Verified | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **SAP Business One** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [ERP Systems](https://www.g2.com/categories/erp-systems)

**Unique to Epicor Prophet 21 (2):** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management), [Distribution ERP Software](https://www.g2.com/categories/distribution-erp)

**Unique to SAP Business One (2):** [Discrete ERP Software](https://www.g2.com/categories/discrete-erp), [Accounting Software](https://www.g2.com/categories/accounting)


---
## Reviewer Demographics

### By Company Size

| Segment | Epicor Prophet 21 | SAP Business One | 
|---|---|---|
| **Small-Business** | 34.3% | 27.5% | 
| **Mid-Market** | 59.7% | 56.4% | 
| **Enterprise** | 6.0% | 16.1% | 

### By Industry

#### Epicor Prophet 21

- **Wholesale:** 28.0%
- **Industrial Automation:** 9.9%
- **Building Materials:** 6.0%
- **Manufacturing:** 4.9%
- **Warehousing:** 4.9%
- **Construction:** 4.4%
- **Logistics and Supply Chain:** 4.4%
- **Machinery:** 4.4%
- **Mechanical or Industrial Engineering:** 4.4%
- **Retail:** 3.8%
- **Other:** 24.7%

#### SAP Business One

- **Accounting:** 8.9%
- **Information Technology and Services:** 6.5%
- **Retail:** 6.3%
- **Logistics and Supply Chain:** 4.6%
- **Food & Beverages:** 4.3%
- **Computer Software:** 3.9%
- **Oil & Energy:** 3.6%
- **Electrical/Electronic Manufacturing:** 3.4%
- **Automotive:** 3.1%
- **Food Production:** 3.1%
- **Other:** 52.2%

---
## Alternatives

### Alternatives to Epicor Prophet 21

- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4862 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2017 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1061 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (351 reviews)
- [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) — 4.0/5 stars (906 reviews)
- [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1058 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4283 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (338 reviews)
- [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) — 3.8/5 stars (692 reviews)

### Alternatives to SAP Business One

- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4862 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2017 reviews)
- [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) — 4.0/5 stars (906 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (351 reviews)
- [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) — 3.9/5 stars (733 reviews)
- [TallyPrime](https://www.g2.com/products/tallyprime/reviews) — 4.5/5 stars (303 reviews)
- [Microsoft Dynamics 365 Supply Chain Management](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews) — 3.7/5 stars (103 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4283 reviews)
- [Syspro](https://www.g2.com/products/syspro/reviews) — 4.1/5 stars (256 reviews)
- [Oracle E-Business Suite](https://www.g2.com/products/oracle-e-business-suite/reviews) — 3.8/5 stars (238 reviews)

---
## Top Discussions

### Epicor Prophet 21

- Title: [Why does the expected, required and promise dates differ between order, production and purchasing screens?](https://www.g2.com/discussions/33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) — 1 comment
  > **Top comment:** "Hello Taylor, Thanks so much for your query. 

Production orders have a required date, which is different from an order date as a production order is..."
- Title: [Why do the expected, required and promise dates differ between order, production and purchasing screens?](https://www.g2.com/discussions/26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) — 1 comment, 1 upvote
  > **Top comment:** "Generally, these dates are driven by lead time information from the inventory supplier information. Often, the expected and required dates are the same. The..."

### SAP Business One

- Title: [What are the features of SAP Business One?](https://www.g2.com/discussions/what-are-the-features-of-sap-business-one) — 2 comments
  > **Top comment:** "SAP Business one has lot of features, It can be customizable according to your business needs, that means you can develop your own features. and you can..."
- Title: [How can we modify SAP according to our requirements](https://www.g2.com/discussions/26503-how-can-we-modify-sap-according-to-our-requirements) — 2 comments, 1 upvote
  > **Top comment:** "We can modify SAP within a certain limit as it's an ERP. If in case you aren't satisfied with crystal reports,  do the modifications using print layout..."
- Title: [What are the features of SAP?](https://www.g2.com/discussions/what-are-the-features-of-sap) — 1 comment
  > **Top comment:** "SAP allows all data to combine with various databases. This system streamlines business processes so that companies can collect data more easily and..."
- Title: [What is the use of SAP Business One?](https://www.g2.com/discussions/what-is-the-use-of-sap-business-one) — 1 comment
  > **Top comment:** "SAP Business on is an ERP (Enterprise resource planning) Software, 
It is used in small to medium sized company to manage Departments such as  Accounts,..."
- Title: [Can i at least have a free subscription for one month to test it all again after a few years??](https://www.g2.com/discussions/can-i-at-least-have-a-free-subscription-for-one-month-to-test-it-all-again-after-a-few-years) — 1 comment, 1 upvote
  > **Top comment:** "It’s useful when things gets updated in user interface for the least way to syng the data "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epicor-prophet-21-vs-sap-business-one)