# Epicor Prophet 21 vs Microsoft Dynamics 365 Business Central Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Dynamics 365 Business Central excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Epicor Prophet 21. This indicates a more favorable reception among users, particularly in terms of functionality and support.
- **Users say** that Epicor Prophet 21 is particularly user-friendly, with many noting that once they understand one module, they can easily navigate the others. This ease of use is a strong point for those in distribution, as it integrates well with their business processes.
- **Reviewers mention** that Microsoft Dynamics 365 Business Central offers seamless integration with other Microsoft products, enhancing its usability. Users appreciate the ability to write custom code directly into the platform, which allows for quicker and more cost-effective updates without needing external consultants.
- **According to verified reviews** , Epicor Prophet 21 has received praise for its tools tailored to distribution businesses, making it a vital part of customer service operations. Users highlight its capability to manage various aspects of distribution effectively.
- **G2 reviewers note** that while both products have similar star ratings, Microsoft Dynamics 365 Business Central benefits from a much larger volume of reviews, suggesting a more reliable consensus on its performance and user experience.
- **Users highlight** that Microsoft Dynamics 365 Business Central is an exceptional financial management platform, allowing for automatic recording of income and facilitating comprehensive financial oversight, which is crucial for businesses looking to streamline their financial processes.



| | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 206 | 906 | 
| **Largest Market Segment** | Mid-Market (59.7% of reviews) | Mid-Market (55.5% of reviews) | 
| **Entry Level Price** | No pricing available | $100.00 1 Users Per Month | 

---
## Top Pros & Cons

### Epicor Prophet 21

Pros:
- Ease of Use (11 reviews)
- Inventory Management (6 reviews)

Cons:
- Expensive (6 reviews)
- Difficult Customization (5 reviews)

### Microsoft Dynamics 365 Business Central

Pros:
- Ease of Use (68 reviews)
- Integrations (51 reviews)

Cons:
- Learning Curve (42 reviews)
- Learning Difficulty (28 reviews)

---
## Ratings Comparison
| Rating | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
  | **Meets Requirements** | 8.1 (89 reviews) | 8.2 (753 reviews) | 
  | **Ease of Use** | 7.6 (163 reviews) | 7.8 (763 reviews) | 
  | **Ease of Setup** | 6.8 (124 reviews) | 7.7 (418 reviews) | 
  | **Ease of Admin** | 7.2 (56 reviews) | 7.6 (258 reviews) | 
  | **Quality of Support** | 6.9 (82 reviews) | 7.9 (681 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (56 reviews) | 7.8 (254 reviews) | 
  | **Product Direction (% positive)** | 7.9 (89 reviews) | 7.4 (734 reviews) | 

---
## Pricing

### Epicor Prophet 21

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Microsoft Dynamics 365 Business Central

#### Entry-Level Pricing

Plan: Dynamics 365 Business Central Premium

Price: $100.00 1 Users Per Month

Description: Includes everything in the Essentials plan, plus enhanced capabilities for service management and manufacturing.

Key Features:
- Service Order Management: Planning and Dispatching,  Service Item Management,  Service Price Management, Service Contract Management,  & Service Order Management
- Manufacturing: Agile Manufacturing,  Finite Loading,  Production Orders, Basic Capacity Planning,  Machine Centers,  Sales and Inventory Forecasting, Basic Supply Planning,  Production, Bill of Materials, &  Version Management

[Browse all 3 editions](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **Microsoft Dynamics 365 Business Central** | 8.3/10 | 438 |

#### General Ledger

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Journal Entries** | Not enough data | 8.5 (368 reviews) | 
| **Tags / Dimensions** | Not enough data | 8.3 (328 reviews) | 
| **Audit Trail** | Not enough data | 8.3 (335 reviews) | 

#### Accounts Receivable

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Invoice Customization** | Not enough data | 8.4 (333 reviews) | 
| **AR Automation** | Not enough data | 8.1 (306 reviews) | 
| **Collections Automation** | Not enough data | 7.9 (292 reviews) | 

#### Accounts Payable

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AP Automation** | Not enough data | 8.2 (327 reviews) | 
| **Payment Processing** | Not enough data | 8.4 (351 reviews) | 
| **Purchase Orders** | Not enough data | 8.5 (333 reviews) | 

#### Other Functionality

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Inventory Tracking / Ordering** | Not enough data | 8.3 (303 reviews) | 
| **Inventory Pricing and Costing** | Not enough data | 8.1 (290 reviews) | 
| **Inventory Reporting** | Not enough data | 8.4 (296 reviews) | 
| **Multi-Entity / Consolidation** | Not enough data | 8.1 (294 reviews) | 
| **Recognition Rules** | Not enough data | 8.1 (280 reviews) | 
| **Reconciliations** | Not enough data | 8.1 (328 reviews) | 
| **Payroll** | Not enough data | 8.0 (264 reviews) | 
| **Time and Expense** | Not enough data | 8.2 (264 reviews) | 

#### Reporting & Analytics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Financial Statements** | Not enough data | 8.3 (349 reviews) | 
| **Custom Reporting** | Not enough data | 8.0 (369 reviews) | 
| **Budgeting / Forecasting** | Not enough data | 8.0 (305 reviews) | 
| **Dashboards** | Not enough data | 8.1 (335 reviews) | 

#### Platform

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Customization** | Not enough data | 8.0 (359 reviews) | 
| **Workflow Capability** | Not enough data | 8.1 (334 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.2 (367 reviews) | 
| **Internationalization** | Not enough data | 8.1 (276 reviews) | 
| **Performance and Reliability** | Not enough data | 8.2 (364 reviews) | 
| **Output Document Generation** | Not enough data | 7.9 (346 reviews) | 

#### Integration

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Data Import and Export Tools** | Not enough data | 8.2 (363 reviews) | 
| **Integration APIs** | Not enough data | 8.0 (290 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 8.1 (279 reviews) | 

#### Cash Flow

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Track Cash Flow** | Not enough data | 8.7 (166 reviews) | 
| **Income and Expenses** | Not enough data | 8.7 (171 reviews) | 
| **File Exports** | Not enough data | 8.9 (170 reviews) | 

#### Budgeting & Forecasting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Budgeting / Forecasting** | Not enough data | 8.0 (305 reviews) | 
| **Data Import** | Not enough data | 8.9 (168 reviews) | 
| **Versioning** | Not enough data | 8.6 (162 reviews) | 
| **Historical Data** | Not enough data | 8.7 (168 reviews) | 

#### Revenue

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Revenue Types** | Not enough data | 8.6 (168 reviews) | 
| **Revenue Allocation** | Not enough data | 8.7 (169 reviews) | 
| **Scheduling** | Not enough data | 8.6 (162 reviews) | 

#### Payroll

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Direct Deposit** | Not enough data | 8.5 (160 reviews) | 
| **Check/W-2 Printing** | Not enough data | 8.4 (161 reviews) | 
| **Tax Calculation** | Not enough data | 8.6 (164 reviews) | 
| **Reporting and Dashboards** | Not enough data | 8.7 (168 reviews) | 

#### AI

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Data Extraction** | Not enough data | 8.4 (106 reviews) | 
| **Invoice Processing** | Not enough data | 8.4 (106 reviews) | 
| **Expense Management** | Not enough data | 8.5 (105 reviews) | 
| **Fraud Detection** | Not enough data | 8.2 (106 reviews) | 
| **Tax Compliance** | Not enough data | 8.3 (105 reviews) | 
| **Support Chatbots** | Not enough data | 8.0 (106 reviews) | 
| **Bank Reconciliations** | Not enough data | 8.6 (107 reviews) | 
| **Report Generation** | Not enough data | 8.6 (106 reviews) | 
| **Customizable Alerts** | Not enough data | 8.4 (106 reviews) | 
| **Predictive Analytics** | Not enough data | 8.3 (108 reviews) | 

#### Mobile Applications - Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Cloud Integration** | Not enough data | 8.5 (50 reviews) | 
| **Notifications** | Not enough data | 8.8 (50 reviews) | 
| **UI** | Not enough data | 8.5 (49 reviews) | 
| **Offline** | Not enough data | 8.1 (50 reviews) | 
| **Expense Tracking** | Not enough data | 8.4 (48 reviews) | 
| **Invoice Management** | Not enough data | 8.6 (51 reviews) | 

#### Agentic AI - Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (22 reviews) | 

### Discrete ERP

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **Microsoft Dynamics 365 Business Central** | 8.9/10 | 61 |

#### Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Chart of Accounts** | Not enough data | 9.1 (49 reviews) | 
| **AP Automation** | Not enough data | 8.9 (47 reviews) | 
| **AR Automation** | Not enough data | 9.1 (47 reviews) | 
| **Journal Entries** | Not enough data | 8.8 (49 reviews) | 
| **Tags & Dimensions** | Not enough data | 9.1 (49 reviews) | 
| **Cash Management** | Not enough data | 9.0 (49 reviews) | 
| **Payment Batches** | Not enough data | 9.0 (49 reviews) | 
| **Payments Scheduling** | Not enough data | 9.0 (47 reviews) | 
| **Payment Settlements** | Not enough data | 9.1 (49 reviews) | 
| **Payment Methods** | Not enough data | 9.0 (49 reviews) | 

#### Inventory & Warehouse

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Inventory Tracking** | Not enough data | 8.9 (47 reviews) | 
| **Inventory Costing** | Not enough data | 9.1 (46 reviews) | 
| **Product Master** | Not enough data | 8.8 (47 reviews) | 
| **Inventory Forecasting** | Not enough data | 9.0 (46 reviews) | 
| **Integrations** | Not enough data | 8.7 (45 reviews) | 

#### Purchasing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Demand** | Not enough data | 9.0 (45 reviews) | 
| **Purchase Orders** | Not enough data | 9.1 (48 reviews) | 
| **In Transit** | Not enough data | 8.2 (46 reviews) | 
| **Receiving** | Not enough data | 8.7 (48 reviews) | 

#### Sales & Marketing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Customer Master** | Not enough data | 8.9 (45 reviews) | 
| **ATP** | Not enough data | 8.9 (44 reviews) | 
| **Order History** | Not enough data | 9.0 (47 reviews) | 
| **Returns** | Not enough data | 8.9 (45 reviews) | 
| **Credit Limits** | Not enough data | 8.9 (45 reviews) | 
| **Pricing & Discounts** | Not enough data | 9.0 (45 reviews) | 

#### Manufacturing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **WIP** | Not enough data | 8.7 (43 reviews) | 
| **Work Orders** | Not enough data | 9.0 (43 reviews) | 
| **MRP** | Not enough data | 8.6 (43 reviews) | 
| **BOM** | Not enough data | 8.9 (42 reviews) | 
| **MPS** | Not enough data | 8.9 (43 reviews) | 
| **Shop Floor** | Not enough data | 8.8 (42 reviews) | 

#### Quality Management

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Inspections** | Not enough data | 8.9 (43 reviews) | 
| **Rework** | Not enough data | 8.4 (43 reviews) | 
| **Waste** | Not enough data | 8.6 (44 reviews) | 
| **Defects** | Not enough data | 8.6 (43 reviews) | 

#### Distribution

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Picking & Packing** | Not enough data | 9.0 (44 reviews) | 
| **Shipping** | Not enough data | 8.7 (43 reviews) | 
| **Tracking** | Not enough data | 8.9 (43 reviews) | 

#### HR

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Payroll** | Not enough data | 8.6 (42 reviews) | 
| **Workforce Management** | Not enough data | 8.8 (41 reviews) | 
| **Time & Attendance** | Not enough data | 8.7 (42 reviews) | 

#### Generative AI 

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.0 (26 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (27 reviews) | 

#### Agentic AI - Discrete ERP

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 9.6 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.2 (16 reviews) | 
| **Decision Making** | Not enough data | 9.2 (16 reviews) | 

### Distribution ERP

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | 7.5/10 | 25 |
| **Microsoft Dynamics 365 Business Central** | 8.9/10 | 120 |

#### Accounting 

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Chart of Accounts** | 8.3 (14 reviews) ✓ Verified | 8.9 (105 reviews) | 
| **AP Automation** | 7.1 (12 reviews) ✓ Verified | 8.8 (103 reviews) | 
| **AR Automation** | 7.4 (12 reviews) ✓ Verified | 8.9 (104 reviews) | 
| **Journal Entries** | 7.7 (13 reviews) ✓ Verified | 9.0 (103 reviews) | 
| **Tags & Dimensions** | 7.3 (8 reviews) | 8.9 (103 reviews) | 
| **Cash Management** | 7.7 (11 reviews) ✓ Verified | 8.9 (103 reviews) | 
| **Payment Batches** | Feature Not Available | 8.8 (93 reviews) | 
| **Payments Scheduling** | 6.9 (6 reviews) ✓ Verified | 9.0 (100 reviews) | 
| **Payment Settlements** | 7.7 (5 reviews) ✓ Verified | 8.7 (98 reviews) | 
| **Payment Methods** | 6.0 (5 reviews) ✓ Verified | 9.1 (99 reviews) | 

#### Inventory

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Inventory Tracking** | 8.4 (17 reviews) ✓ Verified | 9.0 (105 reviews) | 
| **Inventory Costing** | 6.8 (13 reviews) ✓ Verified | 8.9 (103 reviews) | 
| **Product Master** | 8.1 (14 reviews) ✓ Verified | 8.9 (106 reviews) | 
| **Inventory Forecasting** | 6.4 (13 reviews) ✓ Verified | 8.7 (104 reviews) | 
| **Integrations** | 7.6 (14 reviews) ✓ Verified | 9.0 (105 reviews) | 

#### Warehousing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Locations** | 7.9 (13 reviews) ✓ Verified | 8.9 (103 reviews) | 
| **Multi-Warehouse** | 8.2 (14 reviews) ✓ Verified | 8.8 (103 reviews) | 
| **Third-Party** | 7.6 (9 reviews) ✓ Verified | 8.6 (99 reviews) | 

#### Purchasing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Demand** | 6.8 (13 reviews) ✓ Verified | 8.9 (103 reviews) | 
| **Purchase Orders** | 8.4 (19 reviews) ✓ Verified | 9.0 (104 reviews) | 
| **In Transit** | 6.7 (10 reviews) ✓ Verified | 8.8 (104 reviews) | 
| **Receiving** | 8.1 (16 reviews) ✓ Verified | 9.0 (104 reviews) | 

#### Sales & Marketing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Customer Master** | 7.9 (15 reviews) ✓ Verified | 8.8 (106 reviews) | 
| **ATP** | 7.2 (9 reviews) ✓ Verified | 8.8 (100 reviews) | 
| **Order History** | 8.3 (17 reviews) ✓ Verified | 8.9 (103 reviews) | 
| **Returns** | 7.4 (15 reviews) ✓ Verified | 8.9 (100 reviews) | 
| **Credit Limits** | 7.6 (15 reviews) ✓ Verified | 8.9 (101 reviews) | 
| **Pricing & Discounts** | 7.1 (15 reviews) ✓ Verified | 8.9 (102 reviews) | 

#### Assembly

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **BOM** | 8.3 (12 reviews) ✓ Verified | 8.9 (97 reviews) | 
| **Kitting** | 7.8 (12 reviews) ✓ Verified | 8.6 (97 reviews) | 
| **Disassembly** | Feature Not Available | 8.5 (97 reviews) | 

#### Logistics 

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Picking & Packing** | 8.1 (12 reviews) ✓ Verified | 8.9 (97 reviews) | 
| **Packaging** | 7.0 (5 reviews) | 8.6 (99 reviews) | 
| **Shipping** | 8.1 (15 reviews) ✓ Verified | 8.8 (100 reviews) | 
| **Routing** | 7.7 (8 reviews) ✓ Verified | 8.8 (99 reviews) | 
| **Tracking** | 6.3 (10 reviews) ✓ Verified | 9.1 (98 reviews) | 

#### HR

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Payroll** | Not enough data | 8.9 (95 reviews) | 
| **Workforce Management** | Not enough data | 8.9 (95 reviews) | 
| **Time & Attendance** | Feature Not Available | 8.8 (93 reviews) | 

#### Generative AI

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 9.2 (36 reviews) | 
| **AI Text Summarization** | Feature Not Available | 9.2 (35 reviews) | 

#### Agentic AI - Distribution ERP

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.6 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 9.6 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (17 reviews) | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | 8.4/10 | 15 |
| **Microsoft Dynamics 365 Business Central** | 8.4/10 | 324 |

#### Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AP Automation** | 8.9 (9 reviews) ✓ Verified | 8.3 (269 reviews) ✓ Verified | 
| **AR Automation** | 8.9 (9 reviews) ✓ Verified | 8.2 (267 reviews) ✓ Verified | 
| **Audit Trail** | 8.5 (10 reviews) ✓ Verified | 8.3 (264 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | 6.3 (5 reviews) | 8.2 (263 reviews) ✓ Verified | 
| **Collections Automation** | 8.3 (6 reviews) ✓ Verified | 8.3 (259 reviews) ✓ Verified | 
| **Financial Statements** | 8.5 (8 reviews) ✓ Verified | 8.6 (266 reviews) ✓ Verified | 
| **Invoice Customization** | 7.8 (10 reviews) ✓ Verified | 8.5 (269 reviews) ✓ Verified | 
| **Journal Entries** | 8.1 (9 reviews) ✓ Verified | 8.6 (261 reviews) ✓ Verified | 
| **Monitor Cash Positions** | 7.8 (6 reviews) ✓ Verified | 8.5 (254 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | 9.0 (5 reviews) ✓ Verified | 8.4 (256 reviews) ✓ Verified | 
| **Payment Processing** | 8.3 (8 reviews) ✓ Verified | 8.6 (257 reviews) ✓ Verified | 
| **Recognition Rules** | Not enough data | 8.5 (256 reviews) ✓ Verified | 
| **Reconciliations** | 8.8 (8 reviews) ✓ Verified | 8.4 (256 reviews) ✓ Verified | 
| **Tags / Dimensions** | Not enough data | 8.5 (253 reviews) ✓ Verified | 
| **Payments Scheduling** | Not enough data | 8.5 (237 reviews) | 
| **Payment Batches** | Feature Not Available | 8.5 (234 reviews) | 
| **Payment Settlements ** | Not enough data | 8.6 (236 reviews) | 
| **Payment Methods** | Not enough data | 8.6 (240 reviews) | 

#### Back Office

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Allocation** | 8.5 (11 reviews) ✓ Verified | 8.5 (245 reviews) ✓ Verified | 
| **Asset Register** | 8.6 (6 reviews) ✓ Verified | 8.4 (245 reviews) ✓ Verified | 
| **Lean Management** | Feature Not Available | 8.2 (239 reviews) ✓ Verified | 
| **Maintenance** | 8.3 (7 reviews) ✓ Verified | Feature Not Available | 
| **Organization Management** | 7.6 (7 reviews) ✓ Verified | 8.4 (247 reviews) ✓ Verified | 
| **Payroll** | Feature Not Available | 8.3 (230 reviews) ✓ Verified | 
| **Portfolio Mix** | Feature Not Available | 8.3 (232 reviews) | 
| **Purchase Orders** | 8.6 (11 reviews) ✓ Verified | 8.7 (248 reviews) ✓ Verified | 
| **Requisition** | 9.1 (9 reviews) ✓ Verified | 8.5 (234 reviews) ✓ Verified | 
| **Shift Scheduling** | Not enough data | 8.3 (237 reviews) ✓ Verified | 
| **Sourcing** | 8.6 (7 reviews) ✓ Verified | 8.2 (234 reviews) ✓ Verified | 
| **Status** | 8.6 (6 reviews) ✓ Verified | 8.4 (236 reviews) ✓ Verified | 
| **Time & Attendance Tracking** | Feature Not Available | 8.2 (231 reviews) ✓ Verified | 
| **Warranty Management** | 9.3 (5 reviews) ✓ Verified | Feature Not Available | 

#### Front Office

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **ATP** | 8.9 (6 reviews) ✓ Verified | 8.5 (231 reviews) ✓ Verified | 
| **Checkout Process** | 8.8 (7 reviews) ✓ Verified | 8.3 (230 reviews) ✓ Verified | 
| **Configuration Rules** | Feature Not Available | 8.3 (231 reviews) ✓ Verified | 
| **Contact & Account Management** | 8.3 (8 reviews) ✓ Verified | 8.4 (250 reviews) ✓ Verified | 
| **Field Service Dispatch** | Not enough data | Feature Not Available | 
| **Product & Price List Management** | 8.7 (9 reviews) ✓ Verified | 8.5 (240 reviews) ✓ Verified | 
| **Product Catalog** | 7.8 (6 reviews) ✓ Verified | 8.6 (231 reviews) | 
| **Promotions and Discounts** | Not enough data | 8.3 (233 reviews) ✓ Verified | 
| **Quote & Order Management** | 9.3 (7 reviews) ✓ Verified | 8.5 (239 reviews) ✓ Verified | 
| **Returns / Refunds** | 8.1 (9 reviews) ✓ Verified | 8.4 (235 reviews) ✓ Verified | 
| **Storefront Design Tools** | Not enough data | Feature Not Available | 
| **Territory & Quota Management** | Not enough data | 8.4 (226 reviews) ✓ Verified | 

#### Integration

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Breadth of Partner Applications** | 8.7 (5 reviews) ✓ Verified | 8.4 (233 reviews) ✓ Verified | 
| **Data Import and Export Tools** | 7.2 (12 reviews) ✓ Verified | 8.5 (244 reviews) ✓ Verified | 
| **Integration APIs** | 7.8 (6 reviews) ✓ Verified | 8.5 (235 reviews) ✓ Verified | 

#### Logistics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Centralized Inventory Database** | 9.0 (8 reviews) ✓ Verified | 8.5 (240 reviews) ✓ Verified | 
| **In Transit** | Not enough data | 8.2 (224 reviews) ✓ Verified | 
| **Inventory Forecasting** | 7.7 (8 reviews) ✓ Verified | 8.4 (225 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | 8.0 (9 reviews) ✓ Verified | 8.5 (238 reviews) ✓ Verified | 
| **Inventory Reporting** | 8.2 (10 reviews) ✓ Verified | 8.5 (228 reviews) ✓ Verified | 
| **Inventory Tracking / Ordering** | 8.8 (10 reviews) ✓ Verified | 8.6 (233 reviews) ✓ Verified | 
| **Picking Methods** | 9.1 (9 reviews) ✓ Verified | 8.4 (225 reviews) ✓ Verified | 
| **Picking Planning** | 8.8 (8 reviews) ✓ Verified | 8.4 (225 reviews) ✓ Verified | 
| **Receiving** | 8.9 (9 reviews) ✓ Verified | 8.6 (230 reviews) ✓ Verified | 
| **Shipping Options** | 8.1 (6 reviews) ✓ Verified | 8.5 (225 reviews) ✓ Verified | 

#### Platform

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Customization** | 7.1 (11 reviews) ✓ Verified | 8.5 (242 reviews) ✓ Verified | 
| **Internationalization** | 8.3 (6 reviews) ✓ Verified | 8.4 (233 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.4 (228 reviews) ✓ Verified | 
| **Performance and Reliability** | 7.4 (9 reviews) ✓ Verified | 8.3 (241 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.2 (8 reviews) ✓ Verified | 8.6 (245 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (8 reviews) ✓ Verified | 8.5 (237 reviews) ✓ Verified | 

#### Production

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **BOM** | 8.5 (8 reviews) ✓ Verified | 8.4 (229 reviews) ✓ Verified | 
| **Defects** | Not enough data | 8.1 (223 reviews) ✓ Verified | 
| **Identify Demand** | 7.7 (5 reviews) ✓ Verified | 8.5 (224 reviews) ✓ Verified | 
| **Inspections** | Feature Not Available | 8.4 (221 reviews) ✓ Verified | 
| **Manage Resources** | Not enough data | 8.5 (229 reviews) ✓ Verified | 
| **MPS** | Not enough data | 8.4 (216 reviews) ✓ Verified | 
| **MRP** | Not enough data | 8.4 (221 reviews) ✓ Verified | 
| **Production Plans** | Not enough data | 8.5 (223 reviews) ✓ Verified | 
| **Rework** | Not enough data | 8.4 (218 reviews) ✓ Verified | 
| **Shop Floor** | Not enough data | 8.3 (218 reviews) ✓ Verified | 
| **Waste** | Not enough data | 8.1 (220 reviews) ✓ Verified | 
| **WIP** | 9.0 (5 reviews) ✓ Verified | 8.4 (218 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Custom Reporting** | 8.5 (9 reviews) ✓ Verified | 8.5 (239 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (9 reviews) ✓ Verified | 8.6 (237 reviews) ✓ Verified | 
| **Integration** | 8.3 (10 reviews) ✓ Verified | 8.6 (238 reviews) ✓ Verified | 

#### Generative AI

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 8.2 (93 reviews) | 
| **AI Text Summarization** | Feature Not Available | 8.1 (96 reviews) | 

#### Agentic AI - ERP Systems

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Decision Making** | Not enough data | 8.2 (30 reviews) | 

### Warehouse Management

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | 7.2/10 | 54 |
| **Microsoft Dynamics 365 Business Central** | N/A | N/A |

#### Warehouse Definition

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Locations** | 8.3 (7 reviews) ✓ Verified | Not enough data | 
| **Visualization** | Feature Not Available | Not enough data | 
| **Warehouse Slotting** | Not enough data | Not enough data | 

#### Logistics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Cross Docking** | Not enough data | Not enough data | 
| **Receiving** | 7.7 (8 reviews) ✓ Verified | Not enough data | 
| **Pick & Pack** | 7.6 (7 reviews) ✓ Verified | Not enough data | 

#### Analytics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Worker performance** | Feature Not Available | Not enough data | 
| **Error Tracking** | 4.7 (6 reviews) ✓ Verified | Not enough data | 
| **Procurement analytics** | Feature Not Available | Not enough data | 

#### Inventory Management

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Customer Portal** | 6.9 (7 reviews) ✓ Verified | Not enough data | 
| **Cycle Counting** | 7.1 (8 reviews) ✓ Verified | Not enough data | 

#### Inventory Management Platform Features

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Centralized Inventory Database** | 8.6 (48 reviews) ✓ Verified | Not enough data | 
| **Inventory Level Dashboards** | 6.9 (42 reviews) ✓ Verified | Not enough data | 
| **Stock History Reporting** | 7.6 (44 reviews) ✓ Verified | Not enough data | 
| **Low Stock Notifications** | 7.1 (38 reviews) ✓ Verified | Not enough data | 
| **Bundles, Kits, & Variants** | 7.1 (38 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 6.2 (27 reviews) | Not enough data | 
| **Inventory Forecasting** | 7.2 (39 reviews) | Not enough data | 
| **eCommerce Integrations** | 6.1 (29 reviews) ✓ Verified | Not enough data | 
| **Accounting Integrations** | 7.3 (41 reviews) ✓ Verified | Not enough data | 
| **Data Exporting / Importing** | 8.1 (45 reviews) ✓ Verified | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **Microsoft Dynamics 365 Business Central** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [ERP Systems](https://www.g2.com/categories/erp-systems), [Distribution ERP Software](https://www.g2.com/categories/distribution-erp)

**Unique to Epicor Prophet 21 (1):** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management)

**Unique to Microsoft Dynamics 365 Business Central (2):** [Discrete ERP Software](https://www.g2.com/categories/discrete-erp), [Accounting Software](https://www.g2.com/categories/accounting)


---
## Reviewer Demographics

### By Company Size

| Segment | Epicor Prophet 21 | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Small-Business** | 34.3% | 23.5% | 
| **Mid-Market** | 59.7% | 55.5% | 
| **Enterprise** | 6.0% | 21.0% | 

### By Industry

#### Epicor Prophet 21

- **Wholesale:** 28.0%
- **Industrial Automation:** 9.9%
- **Building Materials:** 6.0%
- **Manufacturing:** 4.9%
- **Warehousing:** 4.9%
- **Construction:** 4.4%
- **Logistics and Supply Chain:** 4.4%
- **Machinery:** 4.4%
- **Mechanical or Industrial Engineering:** 4.4%
- **Retail:** 3.8%
- **Other:** 24.7%

#### Microsoft Dynamics 365 Business Central

- **Information Technology and Services:** 14.0%
- **Accounting:** 8.3%
- **Computer Software:** 4.8%
- **Telecommunications:** 4.8%
- **Financial Services:** 3.2%
- **Manufacturing:** 3.1%
- **Retail:** 2.8%
- **Electrical/Electronic Manufacturing:** 2.6%
- **Consumer Goods:** 2.4%
- **Construction:** 2.4%
- **Other:** 51.6%

---
## Alternatives

### Alternatives to Epicor Prophet 21

- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4864 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2017 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1061 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (351 reviews)
- [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1058 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4283 reviews)
- [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) — 4.3/5 stars (541 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (338 reviews)
- [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) — 3.8/5 stars (692 reviews)

### Alternatives to Microsoft Dynamics 365 Business Central

- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4864 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2017 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1061 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews)
- [SAP Business ByDesign](https://www.g2.com/products/sap-business-bydesign/reviews) — 4.0/5 stars (190 reviews)
- [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) — 4.3/5 stars (541 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (351 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4283 reviews)
- [Sage X3](https://www.g2.com/products/sage-x3/reviews) — 3.8/5 stars (52 reviews)
- [Infor LN](https://www.g2.com/products/infor-ln/reviews) — 3.9/5 stars (92 reviews)

---
## Top Discussions

### Epicor Prophet 21

- Title: [Why does the expected, required and promise dates differ between order, production and purchasing screens?](https://www.g2.com/discussions/33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) — 1 comment
  > **Top comment:** "Hello Taylor, Thanks so much for your query. 

Production orders have a required date, which is different from an order date as a production order is..."
- Title: [Why do the expected, required and promise dates differ between order, production and purchasing screens?](https://www.g2.com/discussions/26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) — 1 comment, 1 upvote
  > **Top comment:** "Generally, these dates are driven by lead time information from the inventory supplier information. Often, the expected and required dates are the same. The..."

### Microsoft Dynamics 365 Business Central

- Title: [What is Microsoft Dynamics 365 used for?](https://www.g2.com/discussions/microsoft-dynamics-365-business-central-what-is-microsoft-dynamics-365-used-for) — 2 comments
  > **Top comment:** "Microsoft Dynamics 365 is an ERP which covers all the aspects of a business like payable, Receivables, expenses and payroll, HR."
- Title: [What is the use of Microsoft Dynamics NAV?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-dynamics-nav) — 2 comments
  > **Top comment:** "Suitable for food manufacturers where batch manufacturing and recipes creation make things simpler and fun. "
- Title: [What is the difference between Dynamics 365 and Business Central?](https://www.g2.com/discussions/what-is-the-difference-between-dynamics-365-and-business-central) — 1 comment
  > **Top comment:** "Dynamics 365 is a family of products. Business Central is an SMB oriented ERP , formerly named Navision or Dynamics NAV"
- Title: [Yes it's has easy accesible and lots of accounting features](https://www.g2.com/discussions/36587-yes-it-s-has-easy-accesible-and-lots-of-accounting-features) — 1 comment
  > **Top comment:** "There are so many benefits that come from accrual accounting. It is extremely effective regarding monitoring or controlling financial activities as well as..."
- Title: [Is there an easy way to get the year end closing to go more smoothly?](https://www.g2.com/discussions/32400-is-there-an-easy-way-to-get-the-year-end-closing-to-go-more-smoothly) — 1 comment, 1 upvote
  > **Top comment:** "Can you provide more information about what is not smooth now and what would make it smoother? "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epicor-prophet-21-vs-microsoft-microsoft-dynamics-365-business-central)