# Epicor Prophet 21 vs Microsoft Dynamics 365 Supply Chain Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Dynamics 365 Supply Chain Management excels in its comprehensive capabilities, offering features for financial management, purchase order management, and inventory control. Users appreciate its ability to provide real-time updates, making it a robust solution for managing various business needs.
- **Users say** that Epicor Prophet 21 stands out for its user-friendly interface and speed, making daily operations efficient. Reviewers highlight its effectiveness in handling essential tasks like invoicing and purchase orders, which contributes to a smooth workflow in their businesses.
- **According to verified reviews** , Microsoft Dynamics 365 Supply Chain Management receives praise for its quality of support, with users noting that the platform acts as a reliable partner in business operations. This support is crucial for organizations looking to navigate complex supply chain challenges.
- **Reviewers mention** that Epicor Prophet 21 has a strong track record of reliability, with many users expressing satisfaction after using the software for years. Its consistent performance in inventory accuracy is particularly valued, as it directly impacts business operations.
- **G2 reviewers highlight** that while Microsoft Dynamics 365 Supply Chain Management offers advanced features, some users find it challenging to configure to their specific workflows. This can lead to a steeper learning curve compared to more straightforward solutions.
- **Users report** that Epicor Prophet 21's support team is responsive and effective, resolving issues quickly. This level of customer service is a significant advantage for businesses that rely on timely assistance to maintain their operations.



| | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 3.7 out of 5 | 
| **Total Reviews** | 206 | 103 | 
| **Largest Market Segment** | Mid-Market (59.7% of reviews) | Mid-Market (41.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Epicor Prophet 21

Pros:
- Ease of Use (11 reviews)
- Inventory Management (6 reviews)

Cons:
- Expensive (6 reviews)
- Difficult Customization (5 reviews)

### Microsoft Dynamics 365 Supply Chain Management

Pros:
- Accurate Data (1 reviews)
- Customizability (1 reviews)

Cons:
- Expensive (1 reviews)
- Lacking Features (1 reviews)

---
## Ratings Comparison
| Rating | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
  | **Meets Requirements** | 8.1 (89 reviews) | 7.7 (86 reviews) | 
  | **Ease of Use** | 7.6 (163 reviews) | 7.0 (86 reviews) | 
  | **Ease of Setup** | 6.8 (124 reviews) | 6.7 (28 reviews) | 
  | **Ease of Admin** | 7.2 (56 reviews) | 7.4 (27 reviews) | 
  | **Quality of Support** | 6.9 (82 reviews) | 7.5 (79 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (56 reviews) | 7.4 (28 reviews) | 
  | **Product Direction (% positive)** | 7.9 (89 reviews) | 7.5 (83 reviews) | 

---
## Pricing

### Epicor Prophet 21

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Microsoft Dynamics 365 Supply Chain Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **Microsoft Dynamics 365 Supply Chain Management** | 7.9/10 | 46 |

#### General Ledger

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Journal Entries** | Not enough data | 7.9 (33 reviews) ✓ Verified | 
| **Tags / Dimensions** | Not enough data | 7.9 (32 reviews) ✓ Verified | 
| **Audit Trail** | Not enough data | 8.2 (21 reviews) ✓ Verified | 

#### Accounts Receivable

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Invoice Customization** | Not enough data | 8.1 (34 reviews) ✓ Verified | 
| **AR Automation** | Not enough data | 7.7 (29 reviews) ✓ Verified | 
| **Collections Automation** | Not enough data | 8.1 (28 reviews) ✓ Verified | 

#### Accounts Payable

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **AP Automation** | Not enough data | 8.3 (34 reviews) ✓ Verified | 
| **Payment Processing** | Not enough data | 8.1 (26 reviews) ✓ Verified | 
| **Purchase Orders** | Not enough data | 8.2 (38 reviews) ✓ Verified | 

#### Other Functionality

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Inventory Tracking / Ordering** | Not enough data | 8.3 (30 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | Not enough data | 8.0 (32 reviews) ✓ Verified | 
| **Inventory Reporting** | Not enough data | 8.1 (30 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | Not enough data | 7.8 (29 reviews) ✓ Verified | 
| **Recognition Rules** | Not enough data | 7.5 (26 reviews) ✓ Verified | 
| **Reconciliations** | Not enough data | 7.6 (25 reviews) ✓ Verified | 
| **Payroll** | Not enough data | 8.6 (22 reviews) ✓ Verified | 
| **Time and Expense** | Not enough data | 7.9 (30 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Financial Statements** | Not enough data | 8.2 (33 reviews) ✓ Verified | 
| **Custom Reporting** | Not enough data | 7.3 (28 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | Not enough data | 7.8 (28 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 7.9 (36 reviews) ✓ Verified | 

#### Platform

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Customization** | Not enough data | 7.5 (36 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 7.3 (35 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 7.4 (38 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.7 (30 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 7.6 (37 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.5 (33 reviews) ✓ Verified | 

#### Integration

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Data Import and Export Tools** | Not enough data | 7.4 (32 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.2 (20 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 6.8 (27 reviews) ✓ Verified | 

#### Cash Flow

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Track Cash Flow** | Not enough data | 8.7 (5 reviews) ✓ Verified | 
| **Income and Expenses** | Not enough data | 9.0 (5 reviews) ✓ Verified | 
| **File Exports** | Not enough data | 8.3 (5 reviews) ✓ Verified | 

#### Budgeting & Forecasting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Budgeting / Forecasting** | Not enough data | 7.8 (28 reviews) ✓ Verified | 
| **Data Import** | Not enough data | 8.7 (5 reviews) ✓ Verified | 
| **Versioning** | Not enough data | Not enough data | 
| **Historical Data** | Not enough data | 8.0 (5 reviews) ✓ Verified | 

#### Revenue

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Revenue Types** | Not enough data | Not enough data | 
| **Revenue Allocation** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 

#### Payroll

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Direct Deposit** | Not enough data | Not enough data | 
| **Check/W-2 Printing** | Not enough data | Not enough data | 
| **Tax Calculation** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 

#### AI

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Data Extraction** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 
| **Support Chatbots** | Not enough data | Not enough data | 
| **Bank Reconciliations** | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | 
| **Customizable Alerts** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Mobile Applications - Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Cloud Integration** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **UI** | Not enough data | Not enough data | 
| **Offline** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 

#### Agentic AI - Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Process ERP

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **Microsoft Dynamics 365 Supply Chain Management** | 8.6/10 | 5 |

#### Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Chart of Accounts** | Not enough data | Not enough data | 
| **AP Automation** | Not enough data | Not enough data | 
| **AR Automation** | Not enough data | Not enough data | 
| **Journal Entries** | Not enough data | Not enough data | 
| **Tags & Dimensions** | Not enough data | 8.7 (5 reviews) | 
| **Cash Management** | Not enough data | 8.3 (5 reviews) | 
| **Payment Batches** | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | 
| **Payment Settlements** | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | 

#### Inventory & Warehouse

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Inventory Costing** | Not enough data | Not enough data | 
| **Product Master** | Not enough data | 9.0 (5 reviews) | 
| **Inventory Forecasting** | Not enough data | 8.7 (5 reviews) | 
| **Integrations** | Not enough data | Not enough data | 
| **Shelf Life** | Not enough data | 8.0 (5 reviews) | 
| **Traceability** | Not enough data | Not enough data | 
| **Hazardous Materials** | Not enough data | Not enough data | 

#### Purchasing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Demand** | Not enough data | 8.3 (5 reviews) | 
| **Purchase Orders** | Not enough data | 9.3 (5 reviews) | 
| **In Transit** | Not enough data | 8.3 (5 reviews) | 
| **Receiving** | Not enough data | 9.0 (5 reviews) | 

#### Sales & Marketing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Customer Master** | Not enough data | 9.0 (5 reviews) | 
| **ATP** | Not enough data | Not enough data | 
| **Order History** | Not enough data | 8.7 (5 reviews) | 
| **Returns** | Not enough data | 8.7 (5 reviews) | 
| **Credit Limits** | Not enough data | Not enough data | 
| **Pricing & Discounts** | Not enough data | 8.3 (5 reviews) | 

#### Manufacturing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **MRP** | Not enough data | 8.7 (5 reviews) | 
| **Formulas & Recipes** | Not enough data | 8.7 (5 reviews) | 
| **MPS** | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | 
| **WIP** | Not enough data | 8.0 (5 reviews) | 
| **Work Orders** | Not enough data | Not enough data | 
| **Co-Products & By-Products** | Not enough data | Not enough data | 
| **Batch Management** | Not enough data | Not enough data | 

#### Quality Management

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Inspections** | Not enough data | 8.7 (5 reviews) | 
| **Rework** | Not enough data | Not enough data | 
| **Waste** | Not enough data | Not enough data | 
| **Defects** | Not enough data | Not enough data | 
| **Recalls** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Customer Requirements** | Not enough data | Not enough data | 

#### Distribution

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Picking & Packing** | Not enough data | Not enough data | 
| **Custom Packing** | Not enough data | Not enough data | 
| **Labelling** | Not enough data | Not enough data | 
| **Shipping** | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | 

#### HR

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Payroll** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI  - Process ERP

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Mixed Mode ERP

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |

#### Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Chart of Accounts** | Not enough data | Not enough data | 
| **AP Automation** | Not enough data | Not enough data | 
| **AR Automation** | Not enough data | Not enough data | 
| **Journal Entries** | Not enough data | Not enough data | 
| **Tags & Dimensions** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Payment Batches** | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | 
| **Payment Settlements** | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | 

#### Inventory & Warehouse

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Inventory Costing** | Not enough data | Not enough data | 
| **Product Master** | Not enough data | Not enough data | 
| **Inventory Forecasting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Purchasing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Demand** | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | 
| **In Transit** | Not enough data | Not enough data | 
| **Receiving** | Not enough data | Not enough data | 

#### Sales & Marketing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Customer Master** | Not enough data | Not enough data | 
| **ATP** | Not enough data | Not enough data | 
| **Order History** | Not enough data | Not enough data | 
| **Returns** | Not enough data | Not enough data | 
| **Credit Limits** | Not enough data | Not enough data | 
| **Pricing & Discounts** | Not enough data | Not enough data | 

#### Discrete Manufacturing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **MRP** | Not enough data | Not enough data | 
| **MPS** | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | 
| **WIP** | Not enough data | Not enough data | 
| **Work Orders** | Not enough data | Not enough data | 
| **BOM** | Not enough data | Not enough data | 

#### Process Manufacturing 

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Formulas & Recipes** | Not enough data | Feature Not Available | 
| **Co-Products & By-Products** | Not enough data | Not enough data | 
| **Batch Management** | Not enough data | Not enough data | 

#### ETO Manufacturing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Engineering** | Not enough data | Feature Not Available | 
| **Product Configuration** | Not enough data | Not enough data | 
| **Concurrent Engineering** | Not enough data | Not enough data | 

#### Quality Management

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Inspections** | Not enough data | Feature Not Available | 
| **Rework** | Not enough data | Feature Not Available | 
| **Waste** | Not enough data | Not enough data | 
| **Defects** | Not enough data | Not enough data | 

#### Service

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Field Service** | Not enough data | Not enough data | 
| **Warranty Management** | Not enough data | Feature Not Available | 
| **Maintenance** | Not enough data | Not enough data | 

#### Distribution

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Picking & Packing** | Not enough data | Not enough data | 
| **Shipping** | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | 

#### HR

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Payroll** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI  - Mixed Mode ERP

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Discrete ERP

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |

#### Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Chart of Accounts** | Not enough data | Not enough data | 
| **AP Automation** | Not enough data | Not enough data | 
| **AR Automation** | Not enough data | Not enough data | 
| **Journal Entries** | Not enough data | Not enough data | 
| **Tags & Dimensions** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Payment Batches** | Not enough data | Feature Not Available | 
| **Payments Scheduling** | Not enough data | Feature Not Available | 
| **Payment Settlements** | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | 

#### Inventory & Warehouse

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Inventory Costing** | Not enough data | Not enough data | 
| **Product Master** | Not enough data | Not enough data | 
| **Inventory Forecasting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Purchasing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Demand** | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | 
| **In Transit** | Not enough data | Not enough data | 
| **Receiving** | Not enough data | Not enough data | 

#### Sales & Marketing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Customer Master** | Not enough data | Not enough data | 
| **ATP** | Not enough data | Not enough data | 
| **Order History** | Not enough data | Not enough data | 
| **Returns** | Not enough data | Not enough data | 
| **Credit Limits** | Not enough data | Not enough data | 
| **Pricing & Discounts** | Not enough data | Not enough data | 

#### Manufacturing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **WIP** | Not enough data | Not enough data | 
| **Work Orders** | Not enough data | Not enough data | 
| **MRP** | Not enough data | Not enough data | 
| **BOM** | Not enough data | Not enough data | 
| **MPS** | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | 

#### Quality Management

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Inspections** | Not enough data | Not enough data | 
| **Rework** | Not enough data | Not enough data | 
| **Waste** | Not enough data | Not enough data | 
| **Defects** | Not enough data | Not enough data | 

#### Distribution

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Picking & Packing** | Not enough data | Not enough data | 
| **Shipping** | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | 

#### HR

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Payroll** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Feature Not Available | 
| **Time & Attendance** | Not enough data | Not enough data | 

#### Generative AI 

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Discrete ERP

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Distribution ERP

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | 7.5/10 | 25 |
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |

#### Accounting 

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Chart of Accounts** | 8.3 (14 reviews) ✓ Verified | Not enough data | 
| **AP Automation** | 7.1 (12 reviews) ✓ Verified | Not enough data | 
| **AR Automation** | 7.4 (12 reviews) ✓ Verified | Not enough data | 
| **Journal Entries** | 7.7 (13 reviews) ✓ Verified | Not enough data | 
| **Tags & Dimensions** | 7.3 (8 reviews) | Not enough data | 
| **Cash Management** | 7.7 (11 reviews) ✓ Verified | Not enough data | 
| **Payment Batches** | Feature Not Available | Not enough data | 
| **Payments Scheduling** | 6.9 (6 reviews) ✓ Verified | Not enough data | 
| **Payment Settlements** | 7.7 (5 reviews) ✓ Verified | Not enough data | 
| **Payment Methods** | 6.0 (5 reviews) ✓ Verified | Not enough data | 

#### Inventory

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Inventory Tracking** | 8.4 (17 reviews) ✓ Verified | Not enough data | 
| **Inventory Costing** | 6.8 (13 reviews) ✓ Verified | Not enough data | 
| **Product Master** | 8.1 (14 reviews) ✓ Verified | Not enough data | 
| **Inventory Forecasting** | 6.4 (13 reviews) ✓ Verified | Not enough data | 
| **Integrations** | 7.6 (14 reviews) ✓ Verified | Not enough data | 

#### Warehousing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Locations** | 7.9 (13 reviews) ✓ Verified | Not enough data | 
| **Multi-Warehouse** | 8.2 (14 reviews) ✓ Verified | Not enough data | 
| **Third-Party** | 7.6 (9 reviews) ✓ Verified | Not enough data | 

#### Purchasing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Demand** | 6.8 (13 reviews) ✓ Verified | Not enough data | 
| **Purchase Orders** | 8.4 (19 reviews) ✓ Verified | Not enough data | 
| **In Transit** | 6.7 (10 reviews) ✓ Verified | Not enough data | 
| **Receiving** | 8.1 (16 reviews) ✓ Verified | Not enough data | 

#### Sales & Marketing

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Customer Master** | 7.9 (15 reviews) ✓ Verified | Not enough data | 
| **ATP** | 7.2 (9 reviews) ✓ Verified | Not enough data | 
| **Order History** | 8.3 (17 reviews) ✓ Verified | Not enough data | 
| **Returns** | 7.4 (15 reviews) ✓ Verified | Not enough data | 
| **Credit Limits** | 7.6 (15 reviews) ✓ Verified | Not enough data | 
| **Pricing & Discounts** | 7.1 (15 reviews) ✓ Verified | Not enough data | 

#### Assembly

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **BOM** | 8.3 (12 reviews) ✓ Verified | Not enough data | 
| **Kitting** | 7.8 (12 reviews) ✓ Verified | Not enough data | 
| **Disassembly** | Feature Not Available | Not enough data | 

#### Logistics 

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Picking & Packing** | 8.1 (12 reviews) ✓ Verified | Not enough data | 
| **Packaging** | 7.0 (5 reviews) | Not enough data | 
| **Shipping** | 8.1 (15 reviews) ✓ Verified | Not enough data | 
| **Routing** | 7.7 (8 reviews) ✓ Verified | Not enough data | 
| **Tracking** | 6.3 (10 reviews) ✓ Verified | Not enough data | 

#### HR

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Payroll** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Time & Attendance** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Distribution ERP

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | 8.4/10 | 15 |
| **Microsoft Dynamics 365 Supply Chain Management** | 8.7/10 | 7 |

#### Accounting

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **AP Automation** | 8.9 (9 reviews) ✓ Verified | 9.4 (6 reviews) ✓ Verified | 
| **AR Automation** | 8.9 (9 reviews) ✓ Verified | 9.2 (6 reviews) ✓ Verified | 
| **Audit Trail** | 8.5 (10 reviews) ✓ Verified | 8.7 (5 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | 6.3 (5 reviews) | 8.1 (6 reviews) ✓ Verified | 
| **Collections Automation** | 8.3 (6 reviews) ✓ Verified | 8.1 (6 reviews) ✓ Verified | 
| **Financial Statements** | 8.5 (8 reviews) ✓ Verified | 8.6 (6 reviews) ✓ Verified | 
| **Invoice Customization** | 7.8 (10 reviews) ✓ Verified | 8.9 (6 reviews) ✓ Verified | 
| **Journal Entries** | 8.1 (9 reviews) ✓ Verified | 8.9 (6 reviews) ✓ Verified | 
| **Monitor Cash Positions** | 7.8 (6 reviews) ✓ Verified | 8.3 (5 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | 9.0 (5 reviews) ✓ Verified | Not enough data | 
| **Payment Processing** | 8.3 (8 reviews) ✓ Verified | 8.6 (6 reviews) ✓ Verified | 
| **Recognition Rules** | Not enough data | Not enough data | 
| **Reconciliations** | 8.8 (8 reviews) ✓ Verified | Not enough data | 
| **Tags / Dimensions** | Not enough data | 8.3 (5 reviews) ✓ Verified | 
| **Payments Scheduling** | Not enough data | Not enough data | 
| **Payment Batches** | Feature Not Available | Not enough data | 
| **Payment Settlements ** | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | 

#### Back Office

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Allocation** | 8.5 (11 reviews) ✓ Verified | Not enough data | 
| **Asset Register** | 8.6 (6 reviews) ✓ Verified | 8.7 (5 reviews) ✓ Verified | 
| **Lean Management** | Feature Not Available | Not enough data | 
| **Maintenance** | 8.3 (7 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | 
| **Organization Management** | 7.6 (7 reviews) ✓ Verified | 8.6 (6 reviews) ✓ Verified | 
| **Payroll** | Feature Not Available | 9.3 (5 reviews) ✓ Verified | 
| **Portfolio Mix** | Feature Not Available | Not enough data | 
| **Purchase Orders** | 8.6 (11 reviews) ✓ Verified | 9.0 (7 reviews) ✓ Verified | 
| **Requisition** | 9.1 (9 reviews) ✓ Verified | 9.4 (6 reviews) ✓ Verified | 
| **Shift Scheduling** | Not enough data | 9.3 (5 reviews) ✓ Verified | 
| **Sourcing** | 8.6 (7 reviews) ✓ Verified | 8.9 (6 reviews) ✓ Verified | 
| **Status** | 8.6 (6 reviews) ✓ Verified | 9.0 (7 reviews) ✓ Verified | 
| **Time & Attendance Tracking** | Feature Not Available | 8.3 (6 reviews) ✓ Verified | 
| **Warranty Management** | 9.3 (5 reviews) ✓ Verified | Feature Not Available | 

#### Front Office

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **ATP** | 8.9 (6 reviews) ✓ Verified | 8.7 (5 reviews) ✓ Verified | 
| **Checkout Process** | 8.8 (7 reviews) ✓ Verified | 8.6 (6 reviews) | 
| **Configuration Rules** | Feature Not Available | 9.3 (5 reviews) ✓ Verified | 
| **Contact & Account Management** | 8.3 (8 reviews) ✓ Verified | 8.8 (7 reviews) ✓ Verified | 
| **Customer Portal** | Feature Not Available | 8.6 (6 reviews) | 
| **Field Service Booking** | Feature Not Available | 9.7 (5 reviews) | 
| **Field Service Dispatch** | Not enough data | 8.7 (5 reviews) | 
| **Product & Price List Management** | 8.7 (9 reviews) ✓ Verified | 8.6 (6 reviews) ✓ Verified | 
| **Product Catalog** | 7.8 (6 reviews) ✓ Verified | 8.9 (6 reviews) | 
| **Promotions and Discounts** | Not enough data | Not enough data | 
| **Quote & Order Management** | 9.3 (7 reviews) ✓ Verified | 9.2 (6 reviews) ✓ Verified | 
| **Returns / Refunds** | 8.1 (9 reviews) ✓ Verified | 8.3 (5 reviews) ✓ Verified | 
| **Storefront Design Tools** | Not enough data | Not enough data | 
| **Territory & Quota Management** | Not enough data | 8.7 (5 reviews) ✓ Verified | 
| **Tickets** | Feature Not Available | Not enough data | 
| **Visual Configuration** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Breadth of Partner Applications** | 8.7 (5 reviews) ✓ Verified | Not enough data | 
| **Data Import and Export Tools** | 7.2 (12 reviews) ✓ Verified | 8.1 (6 reviews) ✓ Verified | 
| **Integration APIs** | 7.8 (6 reviews) ✓ Verified | 8.0 (5 reviews) ✓ Verified | 

#### Logistics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Centralized Inventory Database** | 9.0 (8 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | 
| **In Transit** | Not enough data | 8.7 (5 reviews) ✓ Verified | 
| **Inventory Forecasting** | 7.7 (8 reviews) ✓ Verified | 7.8 (6 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | 8.0 (9 reviews) ✓ Verified | 8.3 (6 reviews) ✓ Verified | 
| **Inventory Reporting** | 8.2 (10 reviews) ✓ Verified | 9.2 (6 reviews) ✓ Verified | 
| **Inventory Tracking / Ordering** | 8.8 (10 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | 
| **Picking Methods** | 9.1 (9 reviews) ✓ Verified | Not enough data | 
| **Picking Planning** | 8.8 (8 reviews) ✓ Verified | Not enough data | 
| **Receiving** | 8.9 (9 reviews) ✓ Verified | 8.7 (5 reviews) ✓ Verified | 
| **Shipping Options** | 8.1 (6 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Customization** | 7.1 (11 reviews) ✓ Verified | 8.7 (5 reviews) ✓ Verified | 
| **Internationalization** | 8.3 (6 reviews) ✓ Verified | 9.3 (5 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 9.3 (5 reviews) ✓ Verified | 
| **Performance and Reliability** | 7.4 (9 reviews) ✓ Verified | 8.3 (5 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.2 (8 reviews) ✓ Verified | 8.3 (5 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (8 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | 

#### Production

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **BOM** | 8.5 (8 reviews) ✓ Verified | 8.3 (5 reviews) ✓ Verified | 
| **Defects** | Not enough data | 8.3 (5 reviews) ✓ Verified | 
| **Identify Demand** | 7.7 (5 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | 
| **Inspections** | Feature Not Available | 8.7 (5 reviews) ✓ Verified | 
| **Manage Resources** | Not enough data | 9.0 (5 reviews) ✓ Verified | 
| **MPS** | Not enough data | 8.7 (5 reviews) ✓ Verified | 
| **MRP** | Not enough data | 9.0 (5 reviews) ✓ Verified | 
| **Production Plans** | Not enough data | Not enough data | 
| **Rework** | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | 
| **Waste** | Not enough data | 8.0 (5 reviews) ✓ Verified | 
| **WIP** | 9.0 (5 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Custom Reporting** | 8.5 (9 reviews) ✓ Verified | 8.3 (6 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (9 reviews) ✓ Verified | 8.9 (6 reviews) ✓ Verified | 
| **Integration** | 8.3 (10 reviews) ✓ Verified | 8.7 (5 reviews) ✓ Verified | 

#### Generative AI

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - ERP Systems

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Warehouse Management

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | 7.2/10 | 54 |
| **Microsoft Dynamics 365 Supply Chain Management** | 8.0/10 | 14 |

#### Warehouse Definition

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Locations** | 8.3 (7 reviews) ✓ Verified | Not enough data | 
| **Visualization** | Feature Not Available | Not enough data | 
| **Warehouse Slotting** | Not enough data | Not enough data | 

#### Logistics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Cross Docking** | Not enough data | Not enough data | 
| **Receiving** | 7.7 (8 reviews) ✓ Verified | Not enough data | 
| **Pick & Pack** | 7.6 (7 reviews) ✓ Verified | Not enough data | 

#### Analytics

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Error Tracking** | 4.7 (6 reviews) ✓ Verified | Not enough data | 
| **Procurement analytics** | Feature Not Available | Not enough data | 

#### Inventory Management

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Customer Portal** | 6.9 (7 reviews) ✓ Verified | Not enough data | 
| **Cycle Counting** | 7.1 (8 reviews) ✓ Verified | Not enough data | 

#### Inventory Management Platform Features

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Centralized Inventory Database** | 8.6 (48 reviews) ✓ Verified | 8.8 (12 reviews) ✓ Verified | 
| **Inventory Level Dashboards** | 6.9 (42 reviews) ✓ Verified | 8.1 (12 reviews) ✓ Verified | 
| **Stock History Reporting** | 7.6 (44 reviews) ✓ Verified | 8.0 (9 reviews) ✓ Verified | 
| **Low Stock Notifications** | 7.1 (38 reviews) ✓ Verified | 7.6 (9 reviews) ✓ Verified | 
| **Bundles, Kits, & Variants** | 7.1 (38 reviews) ✓ Verified | 8.0 (9 reviews) ✓ Verified | 
| **Asset Tracking** | 6.2 (27 reviews) | 7.8 (12 reviews) ✓ Verified | 
| **Inventory Forecasting** | 7.2 (39 reviews) | 7.7 (11 reviews) ✓ Verified | 
| **eCommerce Integrations** | 6.1 (29 reviews) ✓ Verified | 7.9 (11 reviews) ✓ Verified | 
| **Accounting Integrations** | 7.3 (41 reviews) ✓ Verified | 7.9 (12 reviews) ✓ Verified | 
| **Data Exporting / Importing** | 8.1 (45 reviews) ✓ Verified | 8.2 (13 reviews) ✓ Verified | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Epicor Prophet 21** | N/A | N/A |
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [ERP Systems](https://www.g2.com/categories/erp-systems), [Warehouse Management Software](https://www.g2.com/categories/warehouse-management)

**Unique to Epicor Prophet 21 (1):** [Distribution ERP Software](https://www.g2.com/categories/distribution-erp)

**Unique to Microsoft Dynamics 365 Supply Chain Management (4):** [Accounting Software](https://www.g2.com/categories/accounting), [Mixed Mode ERP Software](https://www.g2.com/categories/mixed-mode-erp), [Discrete ERP Software](https://www.g2.com/categories/discrete-erp), [Process ERP Software](https://www.g2.com/categories/process-erp)


---
## Reviewer Demographics

### By Company Size

| Segment | Epicor Prophet 21 | Microsoft Dynamics 365 Supply Chain Management | 
|---|---|---|
| **Small-Business** | 34.3% | 24.7% | 
| **Mid-Market** | 59.7% | 41.2% | 
| **Enterprise** | 6.0% | 34.0% | 

### By Industry

#### Epicor Prophet 21

- **Wholesale:** 28.0%
- **Industrial Automation:** 9.9%
- **Building Materials:** 6.0%
- **Manufacturing:** 4.9%
- **Warehousing:** 4.9%
- **Construction:** 4.4%
- **Logistics and Supply Chain:** 4.4%
- **Machinery:** 4.4%
- **Mechanical or Industrial Engineering:** 4.4%
- **Retail:** 3.8%
- **Other:** 24.7%

#### Microsoft Dynamics 365 Supply Chain Management

- **Information Technology and Services:** 14.3%
- **Accounting:** 6.1%
- **Consumer Goods:** 5.1%
- **Retail:** 5.1%
- **Marketing and Advertising:** 4.1%
- **Construction:** 4.1%
- **Computer Software:** 4.1%
- **Hospital & Health Care:** 4.1%
- **Food Production:** 3.1%
- **Staffing and Recruiting:** 3.1%
- **Other:** 46.9%

---
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---
## Top Discussions

### Epicor Prophet 21

- Title: [Why does the expected, required and promise dates differ between order, production and purchasing screens?](https://www.g2.com/discussions/33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) — 1 comment
  > **Top comment:** "Hello Taylor, Thanks so much for your query. 

Production orders have a required date, which is different from an order date as a production order is..."
- Title: [Why do the expected, required and promise dates differ between order, production and purchasing screens?](https://www.g2.com/discussions/26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) — 1 comment, 1 upvote
  > **Top comment:** "Generally, these dates are driven by lead time information from the inventory supplier information. Often, the expected and required dates are the same. The..."

### Microsoft Dynamics 365 Supply Chain Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epicor-prophet-21-vs-microsoft-dynamics-365-supply-chain-management)