Link copied to clipboard # Epicor Prophet 21 vs Infor CloudSuite Distribution (SX.e) Comparison - What are their main differences? Share [ Export ](/compare/epicor-prophet-21/infor-cloudsuite-distribution-sx-e/export.csv) Epicor Prophet 21Infor CloudSuite Distribution (SX.e)[+ Add Product](#) Reviews **Epicor Prophet 21** [ 4/5(206) ](https://www.g2.com/products/epicor-prophet-21/reviews#reviews) **Infor CloudSuite Distribution (SX.e)**[ 4/5(24) ](https://www.g2.com/products/infor-cloudsuite-distribution-sx-e/reviews#reviews) Pricing **Epicor Prophet 21** No pricing available **Infor CloudSuite Distribution (SX.e)** No pricing available **Pricing Insights** from reviews Time to Implement **Epicor Prophet 21** 7 months Based on 39 responses **Infor CloudSuite Distribution (SX.e)** Not enough reviews yet Return on Investment **Epicor Prophet 21** 18 months Based on 34 responses **Infor CloudSuite Distribution (SX.e)** Not enough reviews yet Perceived Cost **Epicor Prophet 21** $$$$$ **Infor CloudSuite Distribution (SX.e)** Not enough reviews yet Average Discount **Epicor Prophet 21** 9% **Infor CloudSuite Distribution (SX.e)** Not enough reviews yet Pros & Cons **Epicor Prophet 21** [ Ease of Use (12) ](https://www.g2.com/products/epicor-prophet-21/reviews?filters%5Bsentiment_snippet%5D=1800548&qs=pros-and-cons#reviews)[ Inventory Management (7) ](https://www.g2.com/products/epicor-prophet-21/reviews?filters%5Bsentiment_snippet%5D=1801493&qs=pros-and-cons#reviews)[ Difficult Customization (6) ](https://www.g2.com/products/epicor-prophet-21/reviews?filters%5Bsentiment_snippet%5D=1801581&qs=pros-and-cons#reviews)[ Expensive (6) ](https://www.g2.com/products/epicor-prophet-21/reviews?filters%5Bsentiment_snippet%5D=1799822&qs=pros-and-cons#reviews) **Infor CloudSuite Distribution (SX.e)** Not enough data Integrations **Epicor Prophet 21** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ View all ](https://www.g2.com/products/epicor-prophet-21/integrations) **Infor CloudSuite Distribution (SX.e)** Not enough data Screenshots **Epicor Prophet 21** ![Epicor Prophet 21 screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/128357/HomePortal-2019-2.jpg) **Infor CloudSuite Distribution (SX.e)** No screenshot available Ratings Meets Requirements **Epicor Prophet 21** 8.1 8.189 **Infor CloudSuite Distribution (SX.e)** 8.3 8.319 Ease of Use **Epicor Prophet 21** 7.6 7.6163 **Infor CloudSuite Distribution (SX.e)** 6.8 6.819 Ease of Setup **Epicor Prophet 21** 6.8 6.8124 **Infor CloudSuite Distribution (SX.e)** 5.7 5.75 Ease of Admin **Epicor Prophet 21** 7.2 7.256 **Infor CloudSuite Distribution (SX.e)** 6.3 6.35 Quality of Support **Epicor Prophet 21** 6.9 6.982 **Infor CloudSuite Distribution (SX.e)** 7.3 7.317 Has the product been a good partner in doing business? **Epicor Prophet 21** 7.4 7.456 **Infor CloudSuite Distribution (SX.e)** 7.0 7.05 Product Direction (% positive) **Epicor Prophet 21** 7.9 7.989 **Infor CloudSuite Distribution (SX.e)** 7.4 7.418 Features Distribution ERP[Hide 88 FeaturesShow 88 Features](javascript:void(0);) 7.5 25 8.3 9 Accounting Chart of Accounts 8.3 14 | Verified 9.2(won by 0.9) 6 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) AP Automation 7.1 12 | Verified 8.3(won by 1.2) 6 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) AR Automation 7.4 12 | Verified 8.3(won by 0.9) 6 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Order Entry 7.7 13 | Verified 8.8(won by 1.1) 7 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Tags & Dimensions 7.3 8 8.1(won by 0.8) 7 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Cash Management 7.7 11 | Verified 7.9(won by 0.2) 7 | Verified Payments Scheduling 6.9 6 | Verified 8.1(won by 1.2) 7 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Payment Settlements 7.7 5 | Verified 8.1(won by 0.4) 7 | Verified Payment Methods 6.0 5 | Verified 8.1(won by 2.1) 7 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Payment Batches Feature Not Available 7.9(won by default) 7 | Verified Warehouse Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Financial Management Not enough data Not enough data Stock Management Not enough data Not enough data Order Management Not enough data Not enough data Supply Chain Management Not enough data Not enough data Distribution Management Not enough data Not enough data Supplier Management Not enough data Not enough data Project Management Not enough data Not enough data Import/Export Management Not enough data Not enough data Inventory Management Not enough data Not enough data Invoice Management Not enough data Not enough data Shipping Management Not enough data Not enough data Returns Management Not enough data Not enough data Sales Order Management Not enough data Not enough data Inventory Inventory Tracking 8.4 17 | Verified 8.9(won by 0.5) 9 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Inventory Costing 6.8 13 | Verified 8.8(won by 2.0) 8 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Product Master 8.1 14 | Verified 9.0(won by 0.9) 8 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Inventory Forecasting 6.4 13 | Verified 8.8(won by 2.4) 7 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Integrations 7.6(won by 0.1) 14 | Verified 7.5 8 | Verified Sales Forecasting Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Warehousing Locations 7.9 13 | Verified 8.0(won by 0.1) 9 | Verified Multi-Warehouse 8.2 14 | Verified 8.8(won by 0.6) 8 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Third-Party 7.6(won by 0.1) 9 | Verified 7.5 6 | Verified Purchasing Demand 6.8 13 | Verified 8.3(won by 1.5) 7 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Purchase Orders 8.4(won by 0.1) 19 | Verified 8.3 8 | Verified In Transit 6.7 10 | Verified 8.1(won by 1.4) 6 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Purchasing & Receiving 8.1 16 | Verified 8.3(won by 0.2) 8 | Verified Sales & Marketing Customer Master 7.9 15 | Verified 8.3(won by 0.4) 6 | Verified ATP 7.2 9 | Verified 8.0(won by 0.8) 5 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Order History 8.3(won by 0.7) 17 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 7 | Verified Returns 7.4 15 | Verified 9.0(won by 1.6) 7 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Credit Limits 7.6 15 | Verified 8.6(won by 1.0) 7 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Pricing & Discounts 7.1 15 | Verified 7.3(won by 0.2) 8 | Verified Assembly Kitting 7.8 12 | Verified 8.8(won by 1.0) 8 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) BOM 8.3(won by default) 12 | Verified Feature Not Available Disassembly Feature Not Available 8.3(won by default) 7 | Verified Logistics Picking & Packing 8.1 12 | Verified 8.7(won by 0.6) 9 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Packaging 7.0 5 8.3(won by 1.3) 7 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Shipping 8.1 15 | Verified 8.3(won by 0.2) 8 | Verified Routing 7.7 8 | Verified 8.3(won by 0.6) 6 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Tracking 6.3 10 | Verified 8.5(won by 2.2) 8 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Cost Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Order Tracking Not enough data Not enough data HR Payroll Not enough data Feature Not Available Workforce Management Not enough data Feature Not Available Time & Attendance Feature Not Available Not enough data Workflow Management Not enough data Not enough data Generative AI AI Text Generation Feature Not Available Not enough data AI Text Summarization Feature Not Available Not enough data Generative AI Not enough data Not enough data Agentic AI - Distribution ERP Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Additional Functionality Barcode Recognition Not enough data Not enough data Multi-Currency Not enough data Not enough data Accounting Not enough data Not enough data Quotes/Estimates Not enough data Not enough data API Not enough data Not enough data Document Storage Not enough data Not enough data Customizable Fields Not enough data Not enough data Data Import/Export Not enough data Not enough data CRM Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Order Processing Not enough data Not enough data Customizable Reports Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Barcoding/RFID Not enough data Not enough data Activity Dashboard Not enough data Not enough data Inventory Optimization Not enough data Not enough data Real-Time Data Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Bills of Material Not enough data Not enough data Real-Time Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data ERP Systems[Hide 143 FeaturesShow 143 Features](javascript:void(0);) 8.4 15 Not enough data Accounting AP Automation 8.9(won by default) 9 | Verified Not enough data AR Automation 8.9(won by default) 9 | Verified Not enough data Audit Trail 8.5(won by default) 10 | Verified Not enough data Budgeting / Forecasting 6.3(won by default) 5 Not enough data Collections Automation 8.3(won by default) 6 | Verified Not enough data Financial Statements 8.5(won by default) 8 | Verified Not enough data Invoice Customization 7.8(won by default) 10 | Verified Not enough data Journal Entries 8.1(won by default) 9 | Verified Not enough data Monitor Cash Positions 7.8(won by default) 6 | Verified Not enough data Multi-Entity / Consolidation 9.0(won by default) 5 | Verified Not enough data Payment Processing 8.3(won by default) 8 | Verified Not enough data Reconciliations 8.8(won by default) 8 | Verified Not enough data Recognition Rules Not enough data Not enough data Tags / Dimensions Not enough data Not enough data Payments Scheduling Not enough data Not enough data Payment Batches Feature Not Available Not enough data Payment Settlements Not enough data Not enough data Payment Methods Not enough data Not enough data Business Process Automation Not enough data Not enough data Sales Automation Not enough data Not enough data Marketing Automation Not enough data Not enough data Back Office Allocation 8.5(won by default) 11 | Verified Not enough data Asset Register 8.6(won by default) 6 | Verified Not enough data Maintenance 8.3(won by default) 7 | Verified Not enough data Organization Management 7.6(won by default) 7 | Verified Not enough data Purchase Orders 8.6(won by default) 11 | Verified Not enough data Requisition 9.1(won by default) 9 | Verified Not enough data Sourcing 8.6(won by default) 7 | Verified Not enough data Status 8.6(won by default) 6 | Verified Not enough data Warranty Management 9.3(won by default) 5 | Verified Not enough data Lean Management Feature Not Available Not enough data Payroll Feature Not Available Not enough data Portfolio Mix Feature Not Available Not enough data Shift Scheduling Not enough data Not enough data Time & Attendance Tracking Feature Not Available Not enough data Inventory Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Calendar Management Not enough data Not enough data Financial Management Not enough data Not enough data Client Management Not enough data Not enough data Workflow Management Not enough data Not enough data Time Off Management Not enough data Not enough data Training Management Not enough data Not enough data Employee Management Not enough data Not enough data Vendor Management Not enough data Not enough data Supply Chain Management Not enough data Not enough data Payroll Management Not enough data Not enough data Compliance Management Not enough data Not enough data Document Management Not enough data Not enough data Communication Management Not enough data Not enough data Warehouse Management Not enough data Not enough data Enterprise Asset Management Not enough data Not enough data Sales Management Not enough data Not enough data Project Management Not enough data Not enough data Distribution Management Not enough data Not enough data Marketing Management Not enough data Not enough data Resource Scheduling Not enough data Not enough data Front Office ATP 8.9(won by default) 6 | Verified Not enough data Checkout Process 8.8(won by default) 7 | Verified Not enough data Contact & Account Management 8.3(won by default) 8 | Verified Not enough data Product & Price List Management 8.7(won by default) 9 | Verified Not enough data Product Catalog 7.8(won by default) 6 | Verified Not enough data Quote & Order Management 9.3(won by default) 7 | Verified Not enough data Returns / Refunds 8.1(won by default) 9 | Verified Not enough data Configuration Rules Feature Not Available Not enough data Customer Portal Feature Not Available Not enough data Field Service Booking Feature Not Available Not enough data Field Service Dispatch Not enough data Not enough data Promotions and Discounts Not enough data Not enough data Storefront Design Tools Not enough data Not enough data Territory & Quota Management Not enough data Not enough data Tickets Feature Not Available Not enough data Visual Configuration Feature Not Available Not enough data HR Management Not enough data Not enough data Task Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Purchase Order Management Not enough data Not enough data Integration Breadth of Partner Applications 8.7(won by default) 5 | Verified Not enough data Data Import and Export Tools 7.2(won by default) 12 | Verified Not enough data Integration APIs 7.8(won by default) 6 | Verified Not enough data Productivity Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Logistics Centralized Inventory Database 9.0(won by default) 8 | Verified Not enough data Inventory Forecasting 7.7(won by default) 8 | Verified Not enough data Inventory Pricing and Costing 8.0(won by default) 9 | Verified Not enough data Inventory Reporting 8.2(won by default) 10 | Verified Not enough data Inventory Tracking / Ordering 8.8(won by default) 10 | Verified Not enough data Picking Methods 9.1(won by default) 9 | Verified Not enough data Picking Planning 8.8(won by default) 8 | Verified Not enough data Receiving 8.9(won by default) 9 | Verified Not enough data Shipping Options 8.1(won by default) 6 | Verified Not enough data In Transit Not enough data Not enough data Manufacturing Planning Not enough data Not enough data Platform Customization 7.1(won by default) 11 | Verified Not enough data Internationalization 8.3(won by default) 6 | Verified Not enough data Performance and Reliability 7.4(won by default) 9 | Verified Not enough data User, Role, and Access Management 9.2(won by default) 8 | Verified Not enough data Workflow Capability 8.3(won by default) 8 | Verified Not enough data Output Document Generation Not enough data Not enough data Mobile Access Not enough data Not enough data Production BOM 8.5(won by default) 8 | Verified Not enough data Identify Demand 7.7(won by default) 5 | Verified Not enough data WIP 9.0(won by default) 5 | Verified Not enough data Defects Not enough data Not enough data Inspections Feature Not Available Not enough data Manage Resources Not enough data Not enough data MPS Not enough data Not enough data MRP Not enough data Not enough data Production Plans Not enough data Not enough data Rework Not enough data Not enough data Shop Floor Not enough data Not enough data Waste Not enough data Not enough data Reporting & Analytics Custom Reporting 8.5(won by default) 9 | Verified Not enough data Dashboards 8.5(won by default) 9 | Verified Not enough data Integration 8.3(won by default) 10 | Verified Not enough data Activity Dashboard Not enough data Not enough data Generative AI AI Text Generation Feature Not Available Not enough data AI Text Summarization Feature Not Available Not enough data Generative AI Not enough data Not enough data Agentic AI - ERP Systems Decision Making Not enough data Not enough data Additional Functionality Data Import/Export Not enough data Not enough data Reminders Not enough data Not enough data AI Copilot Not enough data Not enough data Performance Metrics Not enough data Not enough data Accounting Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Customizable Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Customizable Branding Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data CRM Not enough data Not enough data Integrated Business Operations Not enough data Not enough data Multi-Location Not enough data Not enough data Bills of Material Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Customizable Reports Not enough data Not enough data Visual Analytics Not enough data Not enough data Business Intelligence Not enough data Not enough data Warehouse Management[Hide 69 FeaturesShow 69 Features](javascript:void(0);) 7.2 54 Not enough data Warehouse Definition Locations 8.3(won by default) 7 | Verified Not enough data Visualization Feature Not Available Not enough data Warehouse Slotting Not enough data Not enough data Logistics Receiving 7.7(won by default) 8 | Verified Not enough data Pick & Pack 7.6(won by default) 7 | Verified Not enough data Cross Docking Not enough data Not enough data Analytics Error Tracking 4.7(won by default) 6 | Verified Not enough data Worker performance Feature Not Available Not enough data Procurement analytics Feature Not Available Not enough data Order Tracking Not enough data Not enough data Warranty Tracking Not enough data Not enough data Serial Number Tracking Not enough data Not enough data Inventory Tracking Not enough data Not enough data Inventory Management Customer Portal 6.9(won by default) 7 | Verified Not enough data Cycle Counting 7.1(won by default) 8 | Verified Not enough data Additional Functionality Batch Processing Not enough data Not enough data Supplier Management Not enough data Not enough data Shipping Management Not enough data Not enough data Order Management Not enough data Not enough data Supply Chain Management Not enough data Not enough data 3PL Management Not enough data Not enough data Workflow Management Not enough data Not enough data Generative AI Not enough data Not enough data Mobile Access Not enough data Not enough data Customizable Fields Not enough data Not enough data Financial Management Not enough data Not enough data AI Copilot Not enough data Not enough data Accounting Not enough data Not enough data Inventory Optimization Not enough data Not enough data Dock Management Not enough data Not enough data Labor Management Not enough data Not enough data Picking & Routing Not enough data Not enough data Kitting Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Space Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Yard Management Not enough data Not enough data Compliance Management Not enough data Not enough data Inventory Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Returns Management Not enough data Not enough data Shipping Labels Not enough data Not enough data Ordering Automation Not enough data Not enough data Barcoding/RFID Not enough data Not enough data Inventory Management Platform Features Centralized Inventory Database 8.6(won by default) 48 | Verified Not enough data Inventory Level Dashboards 6.9(won by default) 42 | Verified Not enough data Stock History Reporting 7.6(won by default) 44 | Verified Not enough data Low Stock Notifications 7.1(won by default) 38 | Verified Not enough data Bundles, Kits, & Variants 7.1(won by default) 38 | Verified Not enough data Asset Tracking 6.2(won by default) 27 Not enough data Inventory Forecasting 7.2(won by default) 39 Not enough data eCommerce Integrations 6.1(won by default) 29 | Verified Not enough data Accounting Integrations 7.3(won by default) 41 | Verified Not enough data Data Exporting / Importing 8.1(won by default) 45 | Verified Not enough data Customer Database Not enough data Not enough data Activity Dashboard Not enough data Not enough data Transaction History Not enough data Not enough data Budget Tracking Not enough data Not enough data Cost Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Status Tracking Not enough data Not enough data Demand Forecasting Not enough data Not enough data Customer History Not enough data Not enough data Serial Number Tracking Not enough data Not enough data Status Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Demand Forecasting Not enough data Not enough data Activity Dashboard Not enough data Not enough data Alerts/Notifications Not enough data Not enough data User Insights Reviewers' Company Size [![Epicor Prophet 21](https://images.g2crowd.com/uploads/product/hd_favicon/4acd4a3205df7f3a63b451f04c2e9ad5/epicor-prophet-21.svg "Epicor Prophet 21")](https://www.g2.com/products/epicor-prophet-21/reviews) Epicor Prophet 21 Small-Business(50 or fewer emp.) 34.3% Mid-Market(51-1000 emp.) 59.7% Enterprise(\> 1000 emp.) 6.0% [![Infor CloudSuite Distribution (SX.e)](https://images.g2crowd.com/uploads/product/hd_favicon/b53698bb30769af1600948120b0637a9/infor-cloudsuite-distribution-sx-e.svg "Infor CloudSuite Distribution (SX.e)")](https://www.g2.com/products/infor-cloudsuite-distribution-sx-e/reviews) Infor CloudSuite Distribution (SX.e) Small-Business(50 or fewer emp.) 14.3% Mid-Market(51-1000 emp.) 66.7% Enterprise(\> 1000 emp.) 19.0% Small-Business (50 or fewer emp.) 34.3% 14.3% Mid-Market (51-1000 emp.) 59.7% 66.7% Enterprise (\> 1000 emp.) 6.0% 19.0% Reviewers' Industry [![Epicor Prophet 21](https://images.g2crowd.com/uploads/product/hd_favicon/4acd4a3205df7f3a63b451f04c2e9ad5/epicor-prophet-21.svg "Epicor Prophet 21")](https://www.g2.com/products/epicor-prophet-21/reviews) Epicor Prophet 21 Wholesale 28.0% Industrial Automation 9.9% Building Materials 6.0% Manufacturing 4.9% Warehousing 4.9% Other 46.2% [![Infor CloudSuite Distribution (SX.e)](https://images.g2crowd.com/uploads/product/hd_favicon/b53698bb30769af1600948120b0637a9/infor-cloudsuite-distribution-sx-e.svg "Infor CloudSuite Distribution (SX.e)")](https://www.g2.com/products/infor-cloudsuite-distribution-sx-e/reviews) Infor CloudSuite Distribution (SX.e) Wholesale 38.1% Building Materials 9.5% Warehousing 4.8% Transportation/Trucking/Railroad 4.8% Retail 4.8% Other 38.1% FAQs ## Epicor Prophet 21 vs Infor CloudSuite Distribution (SX.e) FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Infor CloudSuite Distribution (SX.e) vs Epicor Prophet 21? Infor CloudSuite Distribution (SX.e) and Epicor Prophet 21 are both mid-market Distribution ERP solutions with identical G2 ratings, but Epicor Prophet 21 is rated higher for ease of use and administration, while Infor CloudSuite Distribution (SX.e) is rated higher for quality of support. | [Infor CloudSuite Distribution (SX.e)](https://www.g2.com/products/infor-cloudsuite-distribution-sx-e/reviews) | [Epicor Prophet 21](https://www.g2.com/products/epicor-prophet-21/reviews) | | --- | --- | | 4.0/5 (24 reviews) | 4.0/5 (206 reviews) | | Mid-Market | Mid-Market | | 5.7 | 6.8 | | 7.3 | 6.9 | | Comprehensive modules and customization | Ease of use (11 all-time mentions) | ### How do the pricing models of Infor CloudSuite Distribution (SX.e) and Epicor Prophet 21 compare? Epicor Prophet 21 is rated higher for value with a stronger Ease of Doing Business With score (7.4 vs 7.0), indicating reviewers are more satisfied with its pricing and value. - **Infor CloudSuite Distribution (SX.e):** Reviewers note the system is comprehensive but mention challenges with cost control and additional expenses for modifications. - **Epicor Prophet 21:** Reviewers frequently mention the product is expensive, but also highlight satisfaction with its out-of-the-box functionality and value for managing distribution operations. - **Switching reasons:** Recent reviews cite Epicor Prophet 21's flexibility and integration capabilities as key reasons for adoption despite higher costs. ### What are the best alternatives to Infor CloudSuite Distribution (SX.e) and Epicor Prophet 21? The best alternatives to Infor CloudSuite Distribution (SX.e) and Epicor Prophet 21 are NetSuite, Acumatica, and SAP S/4HANA Cloud. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Infor CloudSuite Distribution (SX.e)](https://www.g2.com/products/infor-cloudsuite-distribution-sx-e/reviews) | 4.0/5 (24 reviews) | Mid-Market | Challenges with cost control and modification expenses | Comprehensive modules and customization | | [Epicor Prophet 21](https://www.g2.com/products/epicor-prophet-21/reviews) | 4.0/5 (206 reviews) | Mid-Market | Expensive but strong value for distribution operations | Ease of use (11 all-time mentions) | | [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) | 4.1/5 (4913 reviews) | Mid-Market | — | — | | [Acumatica](https://www.g2.com/products/acumatica/reviews) | 4.4/5 (2021 reviews) | Mid-Market | — | — | ### Which Distribution ERP features should I prioritize when comparing Infor CloudSuite Distribution (SX.e) and Epicor Prophet 21? Buyers should prioritize integrations, customization, inventory management, ease of use, and reporting capabilities when comparing Infor CloudSuite Distribution (SX.e) and Epicor Prophet 21. - **Integrations:** Epicor Prophet 21 has 6 all-time mentions for system integration and 4 for integrations, while Infor CloudSuite Distribution (SX.e) reviewers note integration challenges, especially with CRMs. - **Customization:** Epicor Prophet 21 has 4 all-time mentions for customization options and 3 for customization, while Infor CloudSuite Distribution (SX.e) reviewers highlight its extensibility framework and customization capabilities. - **Inventory Management:** Epicor Prophet 21 has 6 all-time mentions for inventory management; Infor CloudSuite Distribution (SX.e) reviewers frequently cite robust inventory control and kitting modules. - **Ease of Use:** Epicor Prophet 21 leads with 11 all-time mentions for ease of use and a higher Ease of Use score (7.6 vs 6.8). - **Reporting:** Both products are cited for comprehensive reporting, but Epicor Prophet 21 reviewers mention easier access to operational data and business intelligence tools. ### What are the pros and cons of Infor CloudSuite Distribution (SX.e) vs Epicor Prophet 21? Infor CloudSuite Distribution (SX.e) is strongest in comprehensive modules and customization, while Epicor Prophet 21 stands out for ease of use and integration capabilities. - **Infor CloudSuite Distribution (SX.e) strengths:** Comprehensive modules for purchasing, accounting, sales, and warehouse; robust customization and extensibility; strong inventory control and kitting modules; flexibility in modifying the system to suit business needs. - **Infor CloudSuite Distribution (SX.e) trade-offs:** Integration challenges with CRMs; manual processes for data imports; complexity in navigation and upgrades; additional costs for modifications; support quality varies by region. - **Epicor Prophet 21 strengths:** Ease of use (11 all-time mentions); strong inventory management (6 mentions); system integration (6 mentions); customization options (4 mentions); user-friendly interface; robust reporting and business intelligence; flexible for distribution-centric needs. - **Epicor Prophet 21 trade-offs:** Expensive (6 mentions); customization can be complex (5 mentions); some missing or underdeveloped features (4 mentions); performance and speed issues in certain workflows; support can be slow or require advanced in-house knowledge. ### Is Infor CloudSuite Distribution (SX.e) or Epicor Prophet 21 better for small businesses? Epicor Prophet 21 is a better fit for small businesses, as reviewers highlight its ease of use and adaptability for smaller distributors. - **Infor CloudSuite Distribution (SX.e):** Mid-Market is the largest segment, with reviewers noting its suitability for larger-scale operations and comprehensive modules. - **Epicor Prophet 21:** Mid-Market is also the largest segment, but recent reviews emphasize its user-friendly interface and adaptability, making it accessible for small businesses seeking distribution ERP solutions. ### Which Distribution ERP platform has better integrations? Epicor Prophet 21 is favored by reviewers for integrations, with multiple all-time mentions for system integration and easy integrations. - **Infor CloudSuite Distribution (SX.e):** Reviewers note integration challenges, particularly with CRMs, and mention that integration between system aspects can feel like an afterthought. - **Epicor Prophet 21:** 6 all-time mentions for system integration and 4 for integrations, with reviewers highlighting API connectivity and integration with third-party apps as major advantages. ### How do Infor CloudSuite Distribution (SX.e) and Epicor Prophet 21 compare on customer support? Infor CloudSuite Distribution (SX.e) scores higher on Quality of Support (7.3 vs 6.9), but the difference is below the materiality threshold, indicating near-parity in support satisfaction. - **Infor CloudSuite Distribution (SX.e):** Reviewers describe support as generally responsive, with some noting strong assistance from channel partners, though support quality can vary by region. - **Epicor Prophet 21:** Reviewers mention support is helpful and accessible, but some cite slow response times and the need for advanced in-house knowledge to resolve complex issues. ### Which is easier to implement, Infor CloudSuite Distribution (SX.e) or Epicor Prophet 21? Epicor Prophet 21 is rated higher for Ease of Setup (6.8 vs 5.7), indicating reviewers find it easier to implement than Infor CloudSuite Distribution (SX.e). - **Infor CloudSuite Distribution (SX.e):** Reviewers note a steep learning curve and recommend close collaboration with implementation partners; setup is described as complex but manageable with planning. - **Epicor Prophet 21:** Reviewers highlight straightforward setup, especially with recent updates, and mention that the system is easy to train new users on, though some note that customizations can add complexity. ### Which product has better Integration? Epicor Prophet 21 is stronger on Integration, with more reviewer-cited mentions and higher satisfaction for integration capabilities. - **Infor CloudSuite Distribution (SX.e):** Reviewers mention integration challenges, especially with CRMs, and note that integration between system modules can be manual and less intuitive. - **Epicor Prophet 21:** 6 all-time mentions for system integration and 4 for integrations, with reviewers highlighting API connectivity, integration with third-party apps, and flexible integration tools as key strengths. 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