# Epicor Prophet 21 vs Infios WM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Infios WM excels in **customization** , with users appreciating its ability to adapt to specific business requirements. One user noted, "Easy to customize the processes as per business requirement," highlighting its flexibility in a dynamic warehouse environment. - **Users say** that Epicor Prophet 21 stands out for its **robust support** system, with many praising the quick resolution of issues. A reviewer mentioned, "Support side is fantastic and issues get resolved quickly!" This responsiveness can be crucial for businesses relying on seamless operations. - **According to verified reviews** , Infios WM is recognized for its **ease of navigation** , making it a user-friendly option for new employees. One user shared, "Doesn't take very long to learn, and fairly simple to navigate," which can significantly reduce training time in a busy distribution center. - **Reviewers mention** that Epicor Prophet 21 has a long-standing reputation for **reliability** , with users noting its effectiveness in handling essential business tasks. A user stated, "I like Epicor Prophet 21 because it has been good for us since we've used it for 20 years," indicating its stability and trustworthiness over time. - **G2 reviewers highlight** that Infios WM offers a **high level of configurability** , which allows it to grow alongside businesses. One user remarked, "This is a great system that grows with the company," suggesting that it can adapt to changing needs without requiring a complete overhaul. - **Users say** that while Epicor Prophet 21 is effective, it sometimes faces challenges with **ease of setup** , as indicated by its lower scores in this area. However, many appreciate its overall functionality, with one user noting, "The inventory is accurate, which is important for my business," emphasizing its core strengths despite setup hurdles. | | Epicor Prophet 21 | Infios WM | |---|---|---| | **Star Rating** | 4.0 out of 5 | 4.0 out of 5 | | **Total Reviews** | 206 | 13 | | **Largest Market Segment** | Mid-Market (59.7% of reviews) | Mid-Market (58.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Epicor Prophet 21 Pros: - Ease of Use (11 reviews) - Inventory Management (6 reviews) Cons: - Expensive (6 reviews) - Difficult Customization (5 reviews) ### Infios WM **Not enough data** --- ## Ratings Comparison | Rating | Epicor Prophet 21 | Infios WM | |---|---|---| | **Meets Requirements** | 8.1 (89 reviews) | 8.1 (9 reviews) | | **Ease of Use** | 7.6 (163 reviews) | 7.8 (9 reviews) | | **Ease of Setup** | 6.8 (124 reviews) | Not enough data | | **Ease of Admin** | 7.2 (56 reviews) | Not enough data | | **Quality of Support** | 6.9 (82 reviews) | 7.6 (11 reviews) | | **Has the product been a good partner in doing business?** | 7.4 (56 reviews) | 8.7 (5 reviews) | | **Product Direction (% positive)** | 7.9 (89 reviews) | 7.7 (10 reviews) | --- ## Pricing ### Epicor Prophet 21 #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Infios WM #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Distribution ERP | Product | Score | Reviews | |---|---|---| | **Epicor Prophet 21** | 7.5/10 | 25 | | **Infios WM** | N/A | N/A | #### Accounting | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Chart of Accounts** | 8.3 (14 reviews) ✓ Verified | Not enough data | | **AP Automation** | 7.1 (12 reviews) ✓ Verified | Not enough data | | **AR Automation** | 7.4 (12 reviews) ✓ Verified | Not enough data | | **Journal Entries** | 7.7 (13 reviews) ✓ Verified | Not enough data | | **Tags & Dimensions** | 7.3 (8 reviews) | Not enough data | | **Cash Management** | 7.7 (11 reviews) ✓ Verified | Not enough data | | **Payment Batches** | Feature Not Available | Not enough data | | **Payments Scheduling** | 6.9 (6 reviews) ✓ Verified | Not enough data | | **Payment Settlements** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Payment Methods** | 6.0 (5 reviews) ✓ Verified | Not enough data | #### Inventory | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Inventory Tracking** | 8.4 (17 reviews) ✓ Verified | Not enough data | | **Inventory Costing** | 6.8 (13 reviews) ✓ Verified | Not enough data | | **Product Master** | 8.1 (14 reviews) ✓ Verified | Not enough data | | **Inventory Forecasting** | 6.4 (13 reviews) ✓ Verified | Not enough data | | **Integrations** | 7.6 (14 reviews) ✓ Verified | Not enough data | #### Warehousing | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Locations** | 7.9 (13 reviews) ✓ Verified | Not enough data | | **Multi-Warehouse** | 8.2 (14 reviews) ✓ Verified | Not enough data | | **Third-Party** | 7.6 (9 reviews) ✓ Verified | Not enough data | #### Purchasing | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Demand** | 6.8 (13 reviews) ✓ Verified | Not enough data | | **Purchase Orders** | 8.4 (19 reviews) ✓ Verified | Not enough data | | **In Transit** | 6.7 (10 reviews) ✓ Verified | Not enough data | | **Receiving** | 8.1 (16 reviews) ✓ Verified | Not enough data | #### Sales & Marketing | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Customer Master** | 7.9 (15 reviews) ✓ Verified | Not enough data | | **ATP** | 7.2 (9 reviews) ✓ Verified | Not enough data | | **Order History** | 8.3 (17 reviews) ✓ Verified | Not enough data | | **Returns** | 7.4 (15 reviews) ✓ Verified | Not enough data | | **Credit Limits** | 7.6 (15 reviews) ✓ Verified | Not enough data | | **Pricing & Discounts** | 7.1 (15 reviews) ✓ Verified | Not enough data | #### Assembly | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **BOM** | 8.3 (12 reviews) ✓ Verified | Not enough data | | **Kitting** | 7.8 (12 reviews) ✓ Verified | Not enough data | | **Disassembly** | Feature Not Available | Not enough data | #### Logistics | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Picking & Packing** | 8.1 (12 reviews) ✓ Verified | Not enough data | | **Packaging** | 7.0 (5 reviews) | Not enough data | | **Shipping** | 8.1 (15 reviews) ✓ Verified | Not enough data | | **Routing** | 7.7 (8 reviews) ✓ Verified | Not enough data | | **Tracking** | 6.3 (10 reviews) ✓ Verified | Not enough data | #### HR | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Payroll** | Not enough data | Not enough data | | **Workforce Management** | Not enough data | Not enough data | | **Time & Attendance** | Feature Not Available | Not enough data | #### Generative AI | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Feature Not Available | Not enough data | #### Agentic AI - Distribution ERP | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | ### ERP Systems | Product | Score | Reviews | |---|---|---| | **Epicor Prophet 21** | 8.4/10 | 15 | | **Infios WM** | N/A | N/A | #### Accounting | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **AP Automation** | 8.9 (9 reviews) ✓ Verified | Not enough data | | **AR Automation** | 8.9 (9 reviews) ✓ Verified | Not enough data | | **Audit Trail** | 8.5 (10 reviews) ✓ Verified | Not enough data | | **Budgeting / Forecasting** | 6.3 (5 reviews) | Not enough data | | **Collections Automation** | 8.3 (6 reviews) ✓ Verified | Not enough data | | **Financial Statements** | 8.5 (8 reviews) ✓ Verified | Not enough data | | **Invoice Customization** | 7.8 (10 reviews) ✓ Verified | Not enough data | | **Journal Entries** | 8.1 (9 reviews) ✓ Verified | Not enough data | | **Monitor Cash Positions** | 7.8 (6 reviews) ✓ Verified | Not enough data | | **Multi-Entity / Consolidation** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **Payment Processing** | 8.3 (8 reviews) ✓ Verified | Not enough data | | **Recognition Rules** | Not enough data | Not enough data | | **Reconciliations** | 8.8 (8 reviews) ✓ Verified | Not enough data | | **Tags / Dimensions** | Not enough data | Not enough data | | **Payments Scheduling** | Not enough data | Not enough data | | **Payment Batches** | Feature Not Available | Not enough data | | **Payment Settlements ** | Not enough data | Not enough data | | **Payment Methods** | Not enough data | Not enough data | #### Back Office | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Allocation** | 8.5 (11 reviews) ✓ Verified | Not enough data | | **Asset Register** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Lean Management** | Feature Not Available | Not enough data | | **Maintenance** | 8.3 (7 reviews) ✓ Verified | Not enough data | | **Organization Management** | 7.6 (7 reviews) ✓ Verified | Not enough data | | **Payroll** | Feature Not Available | Not enough data | | **Portfolio Mix** | Feature Not Available | Not enough data | | **Purchase Orders** | 8.6 (11 reviews) ✓ Verified | Not enough data | | **Requisition** | 9.1 (9 reviews) ✓ Verified | Not enough data | | **Shift Scheduling** | Not enough data | Not enough data | | **Sourcing** | 8.6 (7 reviews) ✓ Verified | Not enough data | | **Status** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Time & Attendance Tracking** | Feature Not Available | Not enough data | | **Warranty Management** | 9.3 (5 reviews) ✓ Verified | Not enough data | #### Front Office | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **ATP** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Checkout Process** | 8.8 (7 reviews) ✓ Verified | Not enough data | | **Configuration Rules** | Feature Not Available | Not enough data | | **Contact & Account Management** | 8.3 (8 reviews) ✓ Verified | Not enough data | | **Customer Portal** | Feature Not Available | Not enough data | | **Field Service Booking** | Feature Not Available | Not enough data | | **Field Service Dispatch** | Not enough data | Not enough data | | **Product & Price List Management** | 8.7 (9 reviews) ✓ Verified | Not enough data | | **Product Catalog** | 7.8 (6 reviews) ✓ Verified | Not enough data | | **Promotions and Discounts** | Not enough data | Not enough data | | **Quote & Order Management** | 9.3 (7 reviews) ✓ Verified | Not enough data | | **Returns / Refunds** | 8.1 (9 reviews) ✓ Verified | Not enough data | | **Storefront Design Tools** | Not enough data | Not enough data | | **Territory & Quota Management** | Not enough data | Not enough data | | **Tickets** | Feature Not Available | Not enough data | | **Visual Configuration** | Feature Not Available | Not enough data | #### Integration | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Breadth of Partner Applications** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Data Import and Export Tools** | 7.2 (12 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 7.8 (6 reviews) ✓ Verified | Not enough data | #### Logistics | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Centralized Inventory Database** | 9.0 (8 reviews) ✓ Verified | Not enough data | | **In Transit** | Not enough data | Not enough data | | **Inventory Forecasting** | 7.7 (8 reviews) ✓ Verified | Not enough data | | **Inventory Pricing and Costing** | 8.0 (9 reviews) ✓ Verified | Not enough data | | **Inventory Reporting** | 8.2 (10 reviews) ✓ Verified | Not enough data | | **Inventory Tracking / Ordering** | 8.8 (10 reviews) ✓ Verified | Not enough data | | **Picking Methods** | 9.1 (9 reviews) ✓ Verified | Not enough data | | **Picking Planning** | 8.8 (8 reviews) ✓ Verified | Not enough data | | **Receiving** | 8.9 (9 reviews) ✓ Verified | Not enough data | | **Shipping Options** | 8.1 (6 reviews) ✓ Verified | Not enough data | #### Platform | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Customization** | 7.1 (11 reviews) ✓ Verified | Not enough data | | **Internationalization** | 8.3 (6 reviews) ✓ Verified | Not enough data | | **Output Document Generation** | Not enough data | Not enough data | | **Performance and Reliability** | 7.4 (9 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 9.2 (8 reviews) ✓ Verified | Not enough data | | **Workflow Capability** | 8.3 (8 reviews) ✓ Verified | Not enough data | #### Production | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **BOM** | 8.5 (8 reviews) ✓ Verified | Not enough data | | **Defects** | Not enough data | Not enough data | | **Identify Demand** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Inspections** | Feature Not Available | Not enough data | | **Manage Resources** | Not enough data | Not enough data | | **MPS** | Not enough data | Not enough data | | **MRP** | Not enough data | Not enough data | | **Production Plans** | Not enough data | Not enough data | | **Rework** | Not enough data | Not enough data | | **Shop Floor** | Not enough data | Not enough data | | **Waste** | Not enough data | Not enough data | | **WIP** | 9.0 (5 reviews) ✓ Verified | Not enough data | #### Reporting & Analytics | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Custom Reporting** | 8.5 (9 reviews) ✓ Verified | Not enough data | | **Dashboards** | 8.5 (9 reviews) ✓ Verified | Not enough data | | **Integration** | 8.3 (10 reviews) ✓ Verified | Not enough data | #### Generative AI | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Feature Not Available | Not enough data | #### Agentic AI - ERP Systems | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Decision Making** | Not enough data | Not enough data | ### Warehouse Management | Product | Score | Reviews | |---|---|---| | **Epicor Prophet 21** | 7.2/10 | 54 | | **Infios WM** | 6.7/10 | 9 | #### Warehouse Definition | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Locations** | 8.3 (7 reviews) ✓ Verified | Not enough data | | **Visualization** | Feature Not Available | Not enough data | | **Warehouse Slotting** | Not enough data | Not enough data | #### Logistics | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Cross Docking** | Not enough data | Not enough data | | **Receiving** | 7.7 (8 reviews) ✓ Verified | Not enough data | | **Pick & Pack** | 7.6 (7 reviews) ✓ Verified | Not enough data | #### Analytics | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Worker performance** | Feature Not Available | Not enough data | | **Error Tracking** | 4.7 (6 reviews) ✓ Verified | Not enough data | | **Procurement analytics** | Feature Not Available | Not enough data | #### Inventory Management | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Customer Portal** | 6.9 (7 reviews) ✓ Verified | Not enough data | | **Cycle Counting** | 7.1 (8 reviews) ✓ Verified | Not enough data | #### Inventory Management Platform Features | Feature | Epicor Prophet 21 | Infios WM | |---|---|---| | **Centralized Inventory Database** | 8.6 (48 reviews) ✓ Verified | 8.3 (8 reviews) | | **Inventory Level Dashboards** | 6.9 (42 reviews) ✓ Verified | 8.1 (8 reviews) | | **Stock History Reporting** | 7.6 (44 reviews) ✓ Verified | 6.7 (6 reviews) | | **Low Stock Notifications** | 7.1 (38 reviews) ✓ Verified | 4.7 (5 reviews) | | **Bundles, Kits, & Variants** | 7.1 (38 reviews) ✓ Verified | Not enough data | | **Asset Tracking** | 6.2 (27 reviews) | 6.9 (6 reviews) | | **Inventory Forecasting** | 7.2 (39 reviews) | 5.0 (5 reviews) | | **eCommerce Integrations** | 6.1 (29 reviews) ✓ Verified | 6.7 (5 reviews) | | **Accounting Integrations** | 7.3 (41 reviews) ✓ Verified | Not enough data | | **Data Exporting / Importing** | 8.1 (45 reviews) ✓ Verified | 6.9 (7 reviews) | --- ## Categories **Shared Categories (1):** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management) **Unique to Epicor Prophet 21 (2):** [ERP Systems](https://www.g2.com/categories/erp-systems), [Distribution ERP Software](https://www.g2.com/categories/distribution-erp) --- ## Reviewer Demographics ### By Company Size | Segment | Epicor Prophet 21 | Infios WM | |---|---|---| | **Small-Business** | 34.3% | 0% | | **Mid-Market** | 59.7% | 58.3% | | **Enterprise** | 6.0% | 41.7% | ### By Industry #### Epicor Prophet 21 - **Wholesale:** 28.0% - **Industrial Automation:** 9.9% - **Building Materials:** 6.0% - **Manufacturing:** 4.9% - **Warehousing:** 4.9% - **Construction:** 4.4% - **Logistics and Supply Chain:** 4.4% - **Machinery:** 4.4% - **Mechanical or Industrial Engineering:** 4.4% - **Retail:** 3.8% - **Other:** 24.7% #### Infios WM - **Retail:** 33.3% - **Logistics and Supply Chain:** 25.0% - **Wholesale:** 16.7% - **Apparel & Fashion:** 16.7% - **Food & Beverages:** 8.3% --- ## Alternatives ### Alternatives to Epicor Prophet 21 - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4856 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2017 reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1059 reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (351 reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) — 4.0/5 stars (906 reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1058 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4275 reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) — 4.3/5 stars (541 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (338 reviews) ### Alternatives to Infios WM - [ActiveWarehouse™](https://www.g2.com/products/activewarehouse/reviews) — 4.0/5 stars (10 reviews) - [Blue Yonder Warehouse Management System](https://www.g2.com/products/blue-yonder-warehouse-management-system/reviews) — 4.2/5 stars (21 reviews) - [SAP Extended Warehouse Management](https://www.g2.com/products/sap-extended-warehouse-management/reviews) — 4.3/5 stars (84 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (338 reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) — 4.0/5 stars (275 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (292 reviews) - [Kintone](https://www.g2.com/products/kintone/reviews) — 4.6/5 stars (267 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (213 reviews) - [Microsoft Dynamics 365 Supply Chain Management](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews) — 3.7/5 stars (103 reviews) - [Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews) — 3.8/5 stars (120 reviews) --- ## Top Discussions ### Epicor Prophet 21 - Title: [Why does the expected, required and promise dates differ between order, production and purchasing screens?](https://www.g2.com/discussions/33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) — 1 comment > **Top comment:** "Hello Taylor, Thanks so much for your query. Production orders have a required date, which is different from an order date as a production order is..." - Title: [Why do the expected, required and promise dates differ between order, production and purchasing screens?](https://www.g2.com/discussions/26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) — 1 comment, 1 upvote > **Top comment:** "Generally, these dates are driven by lead time information from the inventory supplier information. Often, the expected and required dates are the same. The..." ### Infios WM - Title: [If the Report data from HJ Supply Chain pages can be exported to csv file?](https://www.g2.com/discussions/31290-if-the-report-data-from-hj-supply-chain-pages-can-be-exported-to-csv-file) — 1 comment, 1 upvote > **Top comment:** "You are able to export data on any HJ1 page via the Export function which is a button on the top right hand side of the page." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epicor-prophet-21-vs-infios-wm)