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Compare Epicor Eagle and Shopify POS 
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At a Glance
Market Segments
Small-Business (44.4% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
No pricing available
USD $89/month per location
Epicor Eagle
Star Rating
(18)3.9 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Epicor EagleShopify POS
Star Rating
(335)4.4 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Epicor Eagle excels in "Inventory Control" with a score of 9.3, allowing for effective management of stock levels and low-stock alerts, while Shopify POS, with a score of 8.5, offers decent inventory management but lacks some advanced features.
- Reviewers mention that Shopify POS shines in "Customer Management," particularly with features like "Customer Sales History" and "Loyalty Management," scoring 9.7 and 9.3 respectively, which help businesses build strong customer relationships. In contrast, Epicor Eagle's customer management features are rated lower, indicating less robust capabilities.
- G2 users highlight that Epicor Eagle's "Payment Processing" features, especially "Credit Card Processing" and "Digital Wallet Integration," score highly at 9.1 and 9.3, respectively, providing a secure and versatile payment experience. Shopify POS, while still effective, scores lower in these areas, particularly with "Credit Card Payments" at 8.0.
- Users on G2 report that Shopify POS offers superior "Ease of Use" and "Ease of Setup," with scores of 8.8, making it more accessible for small businesses. Epicor Eagle, while functional, has slightly lower scores in these categories, indicating a steeper learning curve for new users.
- Reviewers mention that Epicor Eagle's "Quality of Support" is a significant drawback, scoring only 6.8, which can lead to frustrations for users needing assistance. In contrast, Shopify POS boasts a much higher support rating of 8.6, indicating a more reliable support system for users.
- Users say that both platforms offer "E-commerce Integration," but Shopify POS scores higher at 8.8, making it a better choice for businesses looking to seamlessly connect their online and offline sales channels. Epicor Eagle, while functional, does not match this level of integration, which could be a deciding factor for e-commerce-focused businesses.
Pricing
Entry-Level Pricing
Epicor Eagle
No pricing availableShopify POS
Shopify POS Pro
USD $89/month per location
Store management tools and omnichannel features essential for brick-and-mortar businesses.
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions
Free Trial
Epicor Eagle
No trial information availableShopify POS
Free Trial is available
Ratings
Meets Requirements
8.2
16
8.5
282
Ease of Use
8.5
17
8.8
283
Ease of Setup
8.1
7
8.9
164
Ease of Admin
8.1
7
8.9
152
Quality of Support
6.8
15
8.5
269
Has the product been a good partner in doing business?
8.1
6
8.9
150
Product Direction (% positive)
7.3
17
8.8
282
Features by Category
POS
Not enough data
8.6
121
Not enough data
8.1
101
Not enough data
8.0
110
Not enough data
8.3
116
Not enough data
8.6
116
Marketing
Not enough data
7.7
102
Not enough data
8.2
109
Administration
Not enough data
8.3
120
Not enough data
7.8
105
Not enough data
8.3
123
Not enough data
8.7
121
Payment Processing
Not enough data
9.1
22
Not enough data
8.9
23
Not enough data
8.8
23
Not enough data
9.0
22
Administration
Not enough data
8.9
21
Not enough data
8.8
23
Not enough data
8.1
21
Not enough data
8.1
23
Not enough data
8.3
22
Not enough data
7.3
22
Not enough data
7.8
22
Payment Options
Not enough data
8.2
22
Not enough data
7.7
22
Security
Not enough data
8.5
23
Platform
Not enough data
8.4
22
Not enough data
8.5
22
Payment
9.7
5
8.5
19
9.3
5
7.8
19
9.7
5
7.5
19
9.3
5
8.1
19
Feature Not Available
7.7
19
9.7
5
8.2
19
9.7
5
8.5
20
9.0
5
8.2
19
Checkout
9.7
5
8.5
19
9.7
5
7.9
18
9.3
5
8.6
17
9.3
5
8.8
17
8.7
5
8.2
17
Inventory Management
9.3
5
8.5
18
9.3
5
8.0
18
9.7
5
8.2
18
9.3
5
8.1
17
9.7
5
8.6
17
Reporting and analytics
9.7
5
7.6
19
9.3
5
9.1
18
9.7
5
8.5
17
9.3
5
8.5
19
Customer Management
9.7
5
8.6
17
9.3
5
8.0
17
9.7
5
8.5
17
Team Management
9.7
5
8.7
17
9.7
5
9.0
18
9.7
5
8.5
16
9.7
5
8.7
17
9.7
5
8.5
17
Help and support
9.7
5
8.2
18
9.3
5
8.6
18
9.7
5
8.4
17
9.7
5
8.3
16
9.3
5
8.4
16
Integration
9.3
5
8.4
16
9.7
5
9.0
16
9.3
5
8.6
18
Data Management
Not enough data
8.6
14
Not enough data
8.3
15
Not enough data
8.5
14
Not enough data
8.2
15
Not enough data
8.7
15
Analytics
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
8.5
16
Mobile
Not enough data
8.7
15
Not enough data
8.4
16
Platform Additional Functionality
Not enough data
8.3
14
Not enough data
8.7
15
Integration
Not enough data
8.6
16
Not enough data
8.7
17
Not enough data
8.3
15
Generative AI
Not enough data
8.5
17
Agentic AI - Retail Analytics
Not enough data
8.1
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.2
8
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.7
13
Not enough data
7.6
12
Omnichannel Features
Not enough data
7.6
12
Not enough data
9.0
12
Feature Not Available
7.9
12
Not enough data
7.5
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
7.9
13
Categories
Categories
Shared Categories
Epicor Eagle and Shopify POS are categorized as Omnichannel Commerce, Retail POS, and Retail Management Software
Unique Categories
Epicor Eagle has no unique categories
Shopify POS is categorized as Payment Processing and Retail Analytics
Reviews
Reviewers' Company Size
Epicor Eagle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
38.9%
Telecommunications
11.1%
Management Consulting
5.6%
Information Technology and Services
5.6%
Industrial Automation
5.6%
Other
33.3%
Retail
25.4%
Apparel & Fashion
12.5%
Marketing and Advertising
6.0%
Consumer Goods
4.4%
Information Technology and Services
4.1%
Other
47.6%
Alternatives
Discussions
Epicor Eagle has no discussions with answers
Shopify POS has no discussions with answers
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