Compare Epicor CPQ and ServiceNow CPQ 
At a Glance
Market Segments
Mid-Market (54.7% of reviews)
Mid-Market (41.7% of reviews)
Entry-Level Pricing
$150.00
No pricing available
Epicor CPQ
Star Rating
(98)4.5 out of 5
Market Segments
Mid-Market (54.7% of reviews)
Pros & Cons
Entry-Level Pricing
$150.00
Learn more about Epicor CPQServiceNow CPQ
Star Rating
(25)4.6 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceNow CPQEpicor CPQ vs ServiceNow CPQ
When assessing the two solutions, reviewers found ServiceNow CPQ easier to use, set up, and administer. Reviewers also preferred doing business with ServiceNow CPQ overall.
- Reviewers felt that ServiceNow CPQ meets the needs of their business better than Epicor CPQ.
- When comparing quality of ongoing product support, reviewers felt that ServiceNow CPQ is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ServiceNow CPQ over Epicor CPQ.
Pricing
Entry-Level Pricing
Epicor CPQ
Epicor CPQ
$150.00
$150/user/month, with volume discounts starting at 100 users or more. Contact us for more details: epicorCPQ@epicor.com
- Snap Rules Engine
- Integrations
- Elastic Cloud Scalablity
ServiceNow CPQ
No pricing availableFree Trial
Epicor CPQ
No trial information availableServiceNow CPQ
No trial information availableRatings
Meets Requirements
8.6
83
9.0
21
Ease of Use
8.6
85
8.7
22
Ease of Setup
7.6
45
8.4
21
Ease of Admin
7.8
42
9.0
15
Quality of Support
8.8
81
9.1
21
Has the product been a good partner in doing business?
9.0
43
9.5
17
Product Direction (% positive)
9.6
85
10.0
22
Features by Category
Configuration - cpq
8.4
53
|
Verified
8.3
16
8.4
46
|
Verified
8.5
18
8.9
59
|
Verified
9.0
18
8.7
51
|
Verified
8.7
17
8.8
60
|
Verified
8.4
17
Pricing
8.3
48
|
Verified
8.1
17
8.3
43
|
Verified
8.0
17
8.4
46
|
Verified
7.9
15
8.2
42
|
Verified
8.2
13
8.2
43
|
Verified
7.7
13
8.3
35
|
Verified
7.2
13
Quoting
7.9
44
|
Verified
7.6
7
8.3
43
|
Verified
6.7
8
8.6
52
|
Verified
8.3
7
8.1
46
|
Verified
6.7
6
8.2
34
|
Verified
8.1
6
Admin
8.3
30
|
Verified
8.9
18
8.0
28
|
Verified
8.3
9
8.3
26
|
Verified
8.3
7
8.1
27
|
Verified
8.1
6
Channels
8.2
38
|
Verified
7.8
13
8.3
36
|
Verified
8.2
15
8.6
38
|
Verified
7.7
16
Platform
8.4
17
|
Verified
9.4
17
8.3
21
|
Verified
8.8
17
7.7
13
|
Verified
7.3
14
8.1
26
|
Verified
8.8
18
7.7
15
|
Verified
8.3
6
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
9.2
36
|
Verified
Not enough data
9.1
36
|
Verified
Not enough data
8.5
33
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
8.9
34
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
Workflow
8.8
31
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
9.0
26
|
Verified
Not enough data
Analytics
8.7
23
|
Verified
Not enough data
8.9
22
|
Verified
Not enough data
9.0
21
|
Verified
Not enough data
Administration and Platform
8.6
35
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
9.1
27
|
Verified
Not enough data
8.8
23
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Visual Configuration
8.8
31
Not enough data
8.9
33
Not enough data
9.0
31
Not enough data
8.5
26
Not enough data
8.4
26
Not enough data
8.9
28
Not enough data
8.7
27
Not enough data
8.4
31
Not enough data
8.7
31
Not enough data
8.9
32
Not enough data
Generative AI
Not enough data
Not enough data
Configuration
9.2
29
8.8
8
9.3
30
9.2
8
8.7
29
8.3
6
Visualization
8.6
29
8.7
5
9.0
30
9.0
5
8.8
25
Not enough data
Integration
8.4
27
8.0
5
8.9
28
9.0
5
8.8
30
8.6
7
Customer Requirements
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
9.5
7
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Epicor CPQ and ServiceNow CPQ are categorized as Visual Product Customization and CPQ
Reviews
Reviewers' Company Size
Epicor CPQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow CPQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
9.5%
Construction
8.4%
Mechanical or Industrial Engineering
7.4%
Machinery
7.4%
Furniture
5.3%
Other
62.1%
Manufacturing
16.7%
Electrical/Electronic Manufacturing
12.5%
Building Materials
12.5%
Consulting
8.3%
Computer Software
8.3%
Other
41.7%
Alternatives
Discussions
Epicor CPQ has no discussions with answers
ServiceNow CPQ has no discussions with answers
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