Link copied to clipboard # Epicor CPQ vs ServiceNow CPQ Comparison - What are their main differences? Share [ Export ](/compare/epicor-cpq/servicenow-cpq/export.csv) Epicor CPQServiceNow CPQ[+ Add Product](#) Pricing **Epicor CPQ** **$150.00** ยท Epicor CPQ **ServiceNow CPQ** No pricing available **Pricing Insights** from reviews Time to Implement **Epicor CPQ** 9 months Based on 19 responses **ServiceNow CPQ** 6 monthsFaster Based on 5 responses Return on Investment **Epicor CPQ** 19 months Based on 15 responses **ServiceNow CPQ** 12 months7 months sooner Based on 7 responses Perceived Cost **Epicor CPQ** $$$$$ **ServiceNow CPQ** Not enough reviews yet Average Discount **Epicor CPQ** Not enough reviews yet **ServiceNow CPQ** Not enough reviews yet ![Epicor CPQ](https://images.g2crowd.com/uploads/product/hd_favicon/c3fb97c6bc1b4ee0c75853f4325e16df/epicor-cpq.svg "Epicor CPQ") ![ServiceNow CPQ](https://images.g2crowd.com/uploads/product/hd_favicon/dcd00f78bd79033472a1e4264dfa08ea/servicenow-cpq.svg "ServiceNow CPQ") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Epicor CPQ** [ Customization (2) ](https://www.g2.com/products/epicor-cpq/reviews?filters%5Bsentiment_snippet%5D=1045718&qs=pros-and-cons#reviews)[ Ease of Use (2) ](https://www.g2.com/products/epicor-cpq/reviews?filters%5Bsentiment_snippet%5D=2084424&qs=pros-and-cons#reviews)[ Slow Performance (2) ](https://www.g2.com/products/epicor-cpq/reviews?filters%5Bsentiment_snippet%5D=2058353&qs=pros-and-cons#reviews)[ Bug Issues (1) ](https://www.g2.com/products/epicor-cpq/reviews?filters%5Bsentiment_snippet%5D=2058349&qs=pros-and-cons#reviews) **ServiceNow CPQ** [ Ease of Use (7) ](https://www.g2.com/products/servicenow-cpq/reviews?filters%5Bsentiment_snippet%5D=1737737&qs=pros-and-cons#reviews)[ Product Configuration (6) ](https://www.g2.com/products/servicenow-cpq/reviews?filters%5Bsentiment_snippet%5D=1737761&qs=pros-and-cons#reviews)[ Learning Curve (4) ](https://www.g2.com/products/servicenow-cpq/reviews?filters%5Bsentiment_snippet%5D=1737645&qs=pros-and-cons#reviews)[ Complex Setup (3) ](https://www.g2.com/products/servicenow-cpq/reviews?filters%5Bsentiment_snippet%5D=2370768&qs=pros-and-cons#reviews) Integrations **Epicor CPQ** Not enough data **ServiceNow CPQ** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Product Avatar Image") Jira Service Management ](https://www.g2.com/products/jira-service-management/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f0220c5968b52fb3d6a6c78134f49171/integromat-by-celonis-make.png "Product Avatar Image") Make ](https://www.g2.com/products/integromat-by-celonis-make/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_82f55e945509bff7b8009e8024cfe73c/oracle-database.jpg "Product Avatar Image") Oracle Database ](https://www.g2.com/products/oracle-database/reviews)[ View all ](https://www.g2.com/products/servicenow-cpq/integrations) Screenshots **Epicor CPQ** ![Epicor CPQ screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/127839/Picture1-test.png) **ServiceNow CPQ** ![ServiceNow CPQ screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1749571/Buyers.png) **Ratings** from reviews Meets Requirements **Epicor CPQ** 8.6 8.683 **ServiceNow CPQ** 8.6 8.654 Ease of Use **Epicor CPQ** 8.6 8.685 **ServiceNow CPQ** 8.3 8.365 Ease of Setup **Epicor CPQ** 7.6 7.645 **ServiceNow CPQ** 7.7 7.751 Ease of Admin **Epicor CPQ** 7.8 7.842 **ServiceNow CPQ** 8.9 8.919 Quality of Support **Epicor CPQ** 8.8 8.881 **ServiceNow CPQ** 8.7 8.759 Has the product been a good partner in doing business? **Epicor CPQ** 9.0 9.043 **ServiceNow CPQ** 9.2 9.222 Product Direction (% positive) **Epicor CPQ** 9.6 9.685 **ServiceNow CPQ** 9.3 9.349 **Features** ratings from reviews CPQ[Hide 65 FeaturesShow 65 Features](javascript:void(0);) 8.3 78 8.2 58 Configuration - cpq Product Catalog 8.4(won by 0.1) 53 | Verified 8.3 16 Guided Selling 8.4 46 | Verified 8.8(won by 0.4) 23 Configuration Rules 8.9(won by 0.2) 59 | Verified 8.7 30 Price Configuration 8.7 51 | Verified 9.2(won by 0.5) 28 (There is a greater than 0.5 difference between this product's rating and its competitors) Visual Configuration 8.8(won by 0.4) 60 | Verified 8.4 17 Pricing Pricing Flexibility 8.3(tied score) 48 | Verified 8.3(tied score) 21 Discounting 8.3 43 | Verified 8.4(won by 0.1) 21 Commerical Rules 8.4(won by 0.2) 46 | Verified 8.2 18 Terms and Conditions 8.2 42 | Verified 8.3(won by 0.1) 14 Approval Workflow 8.2 43 | Verified 8.5(won by 0.3) 24 Renewals 8.3(won by 1.1) 35 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 13 Quoting Grouping 7.9(won by 0.3) 44 | Verified 7.6 7 Version Control 8.3(won by 1.3) 43 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 9 Quote Document Generation 8.6 52 | Verified 8.8(won by 0.2) 15 Ordering 8.1(won by 0.3) 46 | Verified 7.8 9 Contracts 8.2(won by 0.1) 34 | Verified 8.1 6 Approval Process Control Not enough data Not enough data Admin Configuration Ease of Admin 8.3(won by 0.8) 30 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 30 Pricing Administration 8.0(won by 0.5) 28 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 14 Workflow Management 8.3(won by 0.4) 26 | Verified 7.9 8 Document Management 8.1(tied score) 27 | Verified 8.1(tied score) 6 Contact Management Not enough data Not enough data Discount Management Not enough data Not enough data Catalog Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Renewal Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Order Management Not enough data Not enough data Channels Mobile User Support 8.2(won by 0.4) 38 | Verified 7.8 13 Channel Partner Support 8.3(won by 0.3) 36 | Verified 8.0 16 eCommerce 8.6(won by 0.8) 38 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 17 Platform CRM Integration 8.4 17 | Verified 9.5(won by 1.1) 22 (There is a greater than 0.5 difference between this product's rating and its competitors) Integration API 8.3 21 | Verified 8.4(won by 0.1) 25 Internationalization 7.7(won by 0.4) 13 | Verified 7.3 14 Scalability 8.1 26 | Verified 8.6(won by 0.5) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) Reporting and Dashboards 7.7 15 | Verified 8.1(won by 0.4) 9 ERP Integration Not enough data 8.3(won by default) 5 Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Generative AI - cpq Personalized Sale Recommendations Not enough data 9.6(won by default) 8 Dynamic Quoting Not enough data Not enough data Dynamic Pricing Not enough data Not enough data Additional Functionality Product Configurator Not enough data 8.1(won by default) 6 Price and Cost Calculations Not enough data Not enough data Data Visualization Not enough data Not enough data Rules Engine Not enough data Not enough data Real-Time Data Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Audit Trail Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Sales Automation Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Customizable Templates Not enough data Not enough data Self Service Portal Not enough data Not enough data Forecasting Not enough data Not enough data Bills of Material Not enough data Not enough data Multi-Currency Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Electronic Signature Not enough data Not enough data Document Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Visual Product Customization[Hide 9 FeaturesShow 9 Features](javascript:void(0);) 8.9 37 8.7 9 Configuration 3D Configurator 9.2(won by 0.4) 29 8.8 8 Real-time 9.3(tied score) 30 9.3(tied score) 9 Free-form 8.7(won by 0.4) 29 8.3 6 Visualization 360 View 8.6 29 8.7(won by 0.1) 5 Interactive 9.0(tied score) 30 9.0(tied score) 5 Virtual Reality 8.8(won by default) 25 Not enough data Integration E-commerce 8.4(won by 0.4) 27 8.0 5 Websites 8.9 28 9.0(won by 0.1) 5 APIs 8.8(won by 0.2) 30 8.6 7 Quote-to-Cash[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data 9.5 11 Customer Requirements Quoting Not enough data 9.8(won by default) 9 Configuration Not enough data 9.1(won by default) 11 Pricing Not enough data 9.6(won by default) 9 Contracts Creation Not enough data Not enough data Negotiation Not enough data Not enough data Execution Not enough data Not enough data Revenue Invoicing Not enough data Not enough data Matching Not enough data Not enough data Recognition Not enough data Not enough data Proposal[Hide 47 FeaturesShow 47 Features](javascript:void(0);) 8.9 43 Not enough data Document Creation Customizability: Variables and Fields 9.2(won by default) 36 | Verified Not enough data Template Creation and Flexibility 9.1(won by default) 36 | Verified Not enough data Rich Media 8.5(won by default) 33 | Verified Not enough data Online Document Creation 9.0(won by default) 33 | Verified Not enough data PDF Creation 8.9(won by default) 34 | Verified Not enough data Custom Branding 9.1(won by default) 35 | Verified Not enough data Workflow Document Builder Interface 8.8(won by default) 31 | Verified Not enough data Collaborative Creation 8.6(won by default) 27 | Verified Not enough data Assembly and Approval Workflows 9.0(won by default) 26 | Verified Not enough data Analytics Engagement Tracking 8.7(won by default) 23 | Verified Not enough data Proposal Effectiveness Reporting 8.9(won by default) 22 | Verified Not enough data Reporting and Dashboards 9.0(won by default) 21 | Verified Not enough data Administration and Platform User, Role, and Access Management 8.6(won by default) 35 | Verified Not enough data Alerts and Notifications 8.7(won by default) 30 | Verified Not enough data CRM Integration 9.1(won by default) 27 | Verified Not enough data Electronic Signature 8.8(won by default) 23 | Verified Not enough data CPQ Integration 9.0(won by default) 29 | Verified Not enough data API / Integrations 8.9(won by default) 29 | Verified Not enough data Contract/License Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Contact Management Not enough data Not enough data RFP Management Not enough data Not enough data Workflow Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data API Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data Generative AI Not enough data Not enough data Proposal Generation Not enough data Not enough data Additional Functionality Templates Not enough data Not enough data Collaboration Tools Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Automatic Formatting Not enough data Not enough data Client Portal Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Customizable Reports Not enough data Not enough data Content Library Not enough data Not enough data Data Import/Export Not enough data Not enough data Document Review Not enough data Not enough data Document Automation Not enough data Not enough data Reminders Not enough data Not enough data Audit Trail Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Approval Process Control Not enough data Not enough data Version Control Not enough data Not enough data Visual Configuration[Hide 60 FeaturesShow 60 Features](javascript:void(0);) 8.7 43 Not enough data Visual Configuration 2D Visualizations 8.8(won by default) 31 Not enough data 3D Visualizations 8.9(won by default) 33 Not enough data CAD Visualizations 9.0(won by default) 31 Not enough data AR Visual Configuration 8.5(won by default) 26 Not enough data VR Visual Configuration 8.4(won by default) 26 Not enough data Drag-and-Drop Functionality 8.9(won by default) 28 Not enough data Floor Space Planning (FSP) 8.7(won by default) 27 Not enough data APIs and Integrations 8.4(won by default) 31 Not enough data Proposal Generation 8.7(won by default) 31 Not enough data Rule-based Configuration 8.9(won by default) 32 Not enough data Data Visualization Not enough data Not enough data Real-time Product Visualizations Not enough data Not enough data ERP integration Not enough data Not enough data Generative AI AI Text-to-Image Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Inventory Management Not enough data Not enough data Client Portal Not enough data Not enough data Design Management Not enough data Not enough data API Not enough data Not enough data Order Processing Not enough data Not enough data Order Management Not enough data Not enough data Sales Order Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Workflow Management Not enough data Not enough data Discount Management Not enough data Not enough data 3D Imaging Not enough data Not enough data Multi-Currency Not enough data Not enough data Template Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Customer Use Not enough data Not enough data Customizable Branding Not enough data Not enough data Pricing and Cost Calculations Not enough data Not enough data Sales Reports Not enough data Not enough data Monitoring Not enough data Not enough data Product Catalog Not enough data Not enough data CRM Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Customizable Templates Not enough data Not enough data 2D Drawing Not enough data Not enough data Document Management Not enough data Not enough data Online Catalog Not enough data Not enough data Bills of Material Not enough data Not enough data Multi-Language Not enough data Not enough data Product Data Management Not enough data Not enough data Approval Process Control Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Data Synchronization Not enough data Not enough data Order Entry Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Catalog Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data AI Copilot Not enough data Not enough data Version Control Not enough data Not enough data Configuration Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Sales Automation Not enough data Not enough data For Internal Use Not enough data Not enough data 3D Digital Asset Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Show 1 feature category with incomplete data Quote Management[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Electronic Signature Not enough data Not enough data Approval Process Control Not enough data Not enough data Customer History Not enough data Not enough data Workflow Management Not enough data Not enough data Reminders Not enough data Not enough data Automated Quoting Not enough data Not enough data Price/Margin Management Not enough data Not enough data Contact Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Pricing and Cost Calculations Not enough data Not enough data Calendar Management Not enough data Not enough data Catalog Management Not enough data Not enough data Client Portal Not enough data Not enough data Discount Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Proposal Generation Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Estimating Not enough data Not enough data Email Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Fields Not enough data Not enough data CRM Not enough data Not enough data Pricing Management Not enough data Not enough data API Not enough data Not enough data Accounting Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Contract/License Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Audit Trail Not enough data Not enough data Quotes/Estimates Not enough data Not enough data User Insights Reviewers' Company Size [![Epicor CPQ](https://images.g2crowd.com/uploads/product/hd_favicon/c3fb97c6bc1b4ee0c75853f4325e16df/epicor-cpq.svg "Epicor CPQ")](https://www.g2.com/products/epicor-cpq/reviews) Epicor CPQ Small-Business(50 or fewer emp.) 7.4% Mid-Market(51-1000 emp.) 54.7% Enterprise(\> 1000 emp.) 37.9% [![ServiceNow CPQ](https://images.g2crowd.com/uploads/product/hd_favicon/dcd00f78bd79033472a1e4264dfa08ea/servicenow-cpq.svg "ServiceNow CPQ")](https://www.g2.com/products/servicenow-cpq/reviews) ServiceNow CPQ Small-Business(50 or fewer emp.) 25.3% Mid-Market(51-1000 emp.) 33.3% Enterprise(\> 1000 emp.) 41.3% Small-Business (50 or fewer emp.) 7.4% 25.3% Mid-Market (51-1000 emp.) 54.7% 33.3% Enterprise (\> 1000 emp.) 37.9% 41.3% Reviewers' Industry [![Epicor CPQ](https://images.g2crowd.com/uploads/product/hd_favicon/c3fb97c6bc1b4ee0c75853f4325e16df/epicor-cpq.svg "Epicor CPQ")](https://www.g2.com/products/epicor-cpq/reviews) Epicor CPQ Pharmaceuticals 9.5% Construction 8.4% Mechanical or Industrial Engineering 7.4% Machinery 7.4% Design 5.3% Other 62.1% [![ServiceNow CPQ](https://images.g2crowd.com/uploads/product/hd_favicon/dcd00f78bd79033472a1e4264dfa08ea/servicenow-cpq.svg "ServiceNow CPQ")](https://www.g2.com/products/servicenow-cpq/reviews) ServiceNow CPQ Information Technology and Services 12.9% Manufacturing 9.7% Consulting 8.1% Airlines/Aviation 4.8% Building Materials 4.8% Other 59.7% Alternatives **Epicor CPQ Alternatives** ![Threekit](https://images.g2crowd.com/uploads/product/hd_favicon/ae1642fe509a9618fdf27f20cac310fa/threekit-threekit.svg "Threekit") [ Threekit ](/products/threekit-threekit/reviews) ![Configure One Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/6dc82dc83f287b33c199988df087979d/configure-one-cloud.png "Configure One Cloud") [ Configure One Cloud ](/products/configure-one-cloud/reviews) ![Oracle CPQ](https://images.g2crowd.com/uploads/product/hd_favicon/65d746715c3e6977c119993adeb174b3/oracle-cpq.svg "Oracle CPQ") [ Oracle CPQ ](/products/oracle-cpq/reviews) ![Salesforce Revenue Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-revenue-management-formerly-salesforce-revenue-cloud.svg "Salesforce Revenue Cloud") [ Salesforce Revenue Cloud ](/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) **ServiceNow CPQ Alternatives** ![Salesforce Revenue Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-revenue-management-formerly-salesforce-revenue-cloud.svg "Salesforce Revenue Cloud") [ Salesforce Revenue Cloud ](/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) ![DealHub AI](https://images.g2crowd.com/uploads/product/hd_favicon/f0c1d987d9d32ecbd53566c2e7d12dbc/dealhub-ai.svg "DealHub AI") [ DealHub AI ](/products/dealhub-ai/reviews) ![PandaDoc](https://images.g2crowd.com/uploads/product/hd_favicon/97320b34486db82a48d7af098a34228d/pandadoc.svg "PandaDoc") [ PandaDoc ](/products/pandadoc/reviews) ![Qwilr](https://images.g2crowd.com/uploads/product/hd_favicon/d006c87add0987c5a3a22be14a81bd79/qwilr.svg "Qwilr") [ Qwilr ](/products/qwilr/reviews)