Compare Epic and Waystar 
At a Glance
Market Segments
Enterprise (77.4% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Epic
Star Rating
(934)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EpicWaystar
Star Rating
(117)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about WaystarEpic vs Waystar
When assessing the two solutions, reviewers found Waystar easier to use, set up, and administer. However, reviewers preferred doing business with Epic overall.
- Reviewers felt that Waystar meets the needs of their business better than Epic.
- When comparing quality of ongoing product support, reviewers felt that Waystar is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Epic over Waystar.
Pricing
Entry-Level Pricing
Epic
No pricing availableWaystar
No pricing availableFree Trial
Epic
No trial information availableWaystar
No trial information availableRatings
Meets Requirements
8.8
769
9.0
75
Ease of Use
8.1
780
9.1
77
Ease of Setup
7.1
96
8.4
32
Ease of Admin
7.7
91
8.4
32
Quality of Support
8.2
733
8.6
76
Has the product been a good partner in doing business?
8.4
89
8.0
32
Product Direction (% positive)
9.0
760
8.2
72
Features by Category
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Feature Not Available
Not enough data
8.6
32
Not enough data
8.2
29
Financial
Not enough data
8.7
31
Not enough data
8.9
34
Not enough data
8.9
34
Efficiency
Not enough data
9.2
45
Not enough data
9.2
52
Not enough data
9.1
49
Not enough data
8.9
50
Accuracy
Not enough data
9.1
52
Not enough data
9.3
53
Not enough data
9.0
52
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytic Tools - Healthcare Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
9.1
114
Not enough data
8.9
104
Not enough data
8.9
106
Not enough data
9.0
124
Not enough data
Patient Health Information Management
9.1
106
Not enough data
8.8
101
Not enough data
8.9
119
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Operations Management
8.6
18
Not enough data
8.6
19
Not enough data
8.8
23
Not enough data
8.1
20
Not enough data
Added Efficiencies
8.8
21
Not enough data
9.4
22
Not enough data
9.2
18
Not enough data
8.9
22
Not enough data
Decision Analysis
8.6
12
Not enough data
7.7
11
Not enough data
7.3
10
Not enough data
8.0
11
Not enough data
Integration
8.5
11
Not enough data
8.2
11
Not enough data
Management
8.3
11
Not enough data
8.2
11
Not enough data
Analytics
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Not enough data
Agentic AI - Clinical Decision Support
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Clinical Care - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial / Revenue Cycle - Long Term Post Acute Care
Not enough data
Not enough data
Analytics & Quality / Compliance - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Operations & Workforce - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Epic and Waystar share no categories
Unique Categories
Epic is categorized as Clinical Decision Support, Long Term Post Acute Care, EHR, Medical Practice Management, and AI Patient Engagement & Operations
Waystar is categorized as Revenue Cycle Management, Prior Authorization, Healthcare Claims Management, Healthcare Analytics, Medical Billing, and Healthcare Payer Care Management Workflow Applications
Reviews
Reviewers' Company Size
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waystar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
74.9%
Medical Practice
9.4%
Health, Wellness and Fitness
5.4%
Higher Education
2.2%
Mental Health Care
1.0%
Other
7.0%
Hospital & Health Care
39.8%
Medical Practice
29.2%
Health, Wellness and Fitness
14.2%
Mental Health Care
8.8%
Accounting
3.5%
Other
4.4%
Alternatives
Discussions
What is the easiest way to access inputting diagnoses?
2 Comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 Comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 Comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
How do I ensure that we are registered for electronic submissions and electronic remittance?
2 Comments
JM
Hi Jessica,
Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the...Read more
Waystar has no more discussions with answers
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