# Epic vs TheraNest by Ensora Health Comparison --- ## AI Generated Summary - **G2 reviewers report** that Epic excels in overall user satisfaction, with a G2 Score of 78.48, reflecting its strong performance in the medical practice management category. Users highlight its intuitive interface and comprehensive patient record management, making it a powerful tool for both patients and healthcare providers. - **Users say** TheraNest by Ensora Health is particularly user-friendly for small businesses, with a focus on ease of use and setup. Reviewers appreciate its straightforward appointment management and client information handling, noting that it simplifies their workflow by consolidating multiple tasks into one platform. - **According to verified reviews** , Epic's robust interoperability with other systems is a standout feature, facilitating smoother care transitions. Users commend its decision-support tools that enhance clinical accuracy, which is crucial for improving patient outcomes. - **Reviewers mention** that while TheraNest by Ensora Health offers a solid experience for case management and note-taking, it may not match the extensive capabilities of Epic in larger healthcare settings. Users value its professionalism and ease of navigation, but some feel it lacks the depth needed for more complex practice specialties. - **G2 reviewers highlight** that Epic's implementation process is generally more complex, which may pose challenges for smaller practices. However, once set up, users find it to be a comprehensive solution that meets a wide range of administrative and clinical needs. - **Users appreciate** the quality of support provided by both platforms, with TheraNest by Ensora Health receiving slightly higher marks for its customer service. Reviewers note that the support team is responsive and helpful, which is essential for maintaining smooth operations in a busy practice. | | Epic | TheraNest by Ensora Health | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | | **Total Reviews** | 938 | 132 | | **Largest Market Segment** | Enterprise (77.1% of reviews) | Small-Business (93.5% of reviews) | | **Entry Level Price** | No pricing available | $29.00 Per Month | --- ## Top Pros & Cons ### Epic Pros: - Data Security (3 reviews) - Ease of Use (3 reviews) Cons: - Interface Issues (2 reviews) - Learning Curve (2 reviews) ### TheraNest by Ensora Health Pros: - Ease of Use (31 reviews) - Document Management (14 reviews) Cons: - Technical Issues (12 reviews) - Limited Features (7 reviews) --- ## Ratings Comparison | Rating | Epic | TheraNest by Ensora Health | |---|---|---| | **Meets Requirements** | 8.8 (772 reviews) | 8.8 (97 reviews) | | **Ease of Use** | 8.1 (784 reviews) | 8.5 (100 reviews) | | **Ease of Setup** | 7.2 (100 reviews) | 8.8 (56 reviews) | | **Ease of Admin** | 7.7 (92 reviews) | 9.0 (31 reviews) | | **Quality of Support** | 8.2 (736 reviews) | 8.3 (88 reviews) | | **Has the product been a good partner in doing business?** | 8.4 (90 reviews) | 8.8 (29 reviews) | | **Product Direction (% positive)** | 9.0 (763 reviews) | 7.5 (93 reviews) | --- ## Pricing ### Epic #### Entry-Level Pricing No pricing available #### Free Trial No information available ### TheraNest by Ensora Health #### Entry-Level Pricing Plan: Essentials Price: $29.00 Per Month Description: What's included: Key Features: - Scheduling management - Secure client portal - Calendar sync [Browse all 3 editions](https://www.g2.com/products/theranest-by-ensora-health/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Mental Health | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **TheraNest by Ensora Health** | 8.3/10 | 75 | #### Administrative | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Workflow Management** | Not enough data | 8.6 (63 reviews) | | **Billing** | Not enough data | 7.9 (63 reviews) | | **Security and Authorization** | Not enough data | 8.8 (67 reviews) | | **Practice Management** | Not enough data | 8.7 (67 reviews) | | **Compliance** | Not enough data | 8.9 (67 reviews) | | **Insurance Management** | Not enough data | 7.6 (51 reviews) | | **Appointment Scheduler** | Not enough data | 8.4 (66 reviews) | | **Patient Portal** | Not enough data | 8.0 (58 reviews) | | **HIPAA Compliance** | Not enough data | 9.1 (67 reviews) | #### Clinical | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Patient Records** | Not enough data | 8.9 (70 reviews) | | **Specialty EHR Templates** | Not enough data | 8.3 (63 reviews) | | **Interoperability** | Not enough data | 7.5 (47 reviews) | | **Documentation** | Not enough data | 8.8 (70 reviews) | | **E-Prescription** | Not enough data | 6.4 (33 reviews) | ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **TheraNest by Ensora Health** | N/A | N/A | #### Platform | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **User Authorization - HIPAA Compliant Messaging** | Not enough data | Not enough data | | **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Not enough data | | **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Not enough data | | **Clinical Communication - HIPAA Compliance** | Not enough data | Not enough data | | **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | Not enough data | | **Operating Systems - HIPAA Compliant Messaging** | Not enough data | Not enough data | | **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Not enough data | | **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | Not enough data | ### EHR | Product | Score | Reviews | |---|---|---| | **Epic** | 9.0/10 | 146 | | **TheraNest by Ensora Health** | N/A | N/A | #### Clinical Workflow Management | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Multiple Medical Provider Access** | 9.1 (115 reviews) | Not enough data | | **Ancillary Care Provider Access** | 8.9 (104 reviews) | Not enough data | | **Meaningful Use Reporting** | 8.9 (106 reviews) | Not enough data | | **Clinical Documentation** | 9.0 (124 reviews) | Not enough data | #### Patient Health Information Management | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **ePHI Storage** | 9.1 (108 reviews) | Not enough data | | **Interoperability** | 8.9 (102 reviews) | Not enough data | | **Patient Workflow Management** | 8.9 (121 reviews) | Not enough data | #### Agentic AI - EHR | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **TheraNest by Ensora Health** | N/A | N/A | #### Patient-Centered Functions | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Online Presence Management** | Not enough data | Not enough data | | **Patient Feedback Management** | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | | **Patient Communications** | Not enough data | Not enough data | | **Integration with Wearables** | Not enough data | Not enough data | #### Operations | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | | **Interoperability** | Not enough data | Not enough data | | **Digital Intake Forms** | Not enough data | Not enough data | | **Engagement Measuring** | Not enough data | Not enough data | | **Patient Satisfaction Management** | Not enough data | Not enough data | | **EHR Integration** | Not enough data | Not enough data | | **IPC Systems Integration** | Not enough data | Not enough data | #### Generative AI | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **Epic** | 8.8/10 | 25 | | **TheraNest by Ensora Health** | 7.9/10 | 10 | #### Operations Management | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Administrative Processes** | 8.6 (18 reviews) | 8.5 (10 reviews) | | **Back Office Processes** | 8.6 (19 reviews) | 8.1 (9 reviews) | | **Workflow Coordination** | 8.8 (23 reviews) | 8.1 (9 reviews) | | **Practice Specialty Support** | 8.1 (20 reviews) | 6.7 (8 reviews) | #### Added Efficiencies | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Integration with EHRs** | 8.8 (21 reviews) | 7.4 (9 reviews) | | **Compliance** | 9.4 (23 reviews) | 8.5 (9 reviews) | | **Integration with Billing Software** | 9.2 (18 reviews) | 7.6 (9 reviews) | | **Patient Information Management** | 9.0 (23 reviews) | 8.3 (9 reviews) | ### Telemedicine | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **TheraNest by Ensora Health** | N/A | N/A | #### Technology | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Telecommunications** | Not enough data | Not enough data | | **Low Bandwidth Support** | Not enough data | Not enough data | | **EHR Integration** | Not enough data | Not enough data | #### Administration | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Practice Branding** | Not enough data | Not enough data | | **Practice Specific** | Not enough data | Not enough data | | **Charting And Documentation** | Not enough data | Not enough data | #### Compliance | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **HIPAA Compliance** | Not enough data | Not enough data | | **State Regulation Compliance** | Not enough data | Not enough data | ### Clinical Decision Support | Product | Score | Reviews | |---|---|---| | **Epic** | 8.0/10 | 13 | | **TheraNest by Ensora Health** | N/A | N/A | #### Decision Analysis | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Discussion Archive** | 8.6 (12 reviews) | Not enough data | | **Roadmapping** | 7.7 (11 reviews) | Not enough data | | **Artificial Intelligence** | 7.3 (10 reviews) | Not enough data | | **Decision Tracking** | 8.0 (11 reviews) | Not enough data | #### Integration | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Data** | 8.5 (11 reviews) | Not enough data | | **Applications** | 8.2 (11 reviews) | Not enough data | #### Management | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Catalog** | 8.3 (11 reviews) | Not enough data | | **Collaboration** | 8.2 (11 reviews) | Not enough data | #### Analytics | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Impact analysis** | 7.8 (10 reviews) | Not enough data | | **Simulation** | 7.5 (10 reviews) | Not enough data | | **Risk Factors** | 8.0 (9 reviews) | Not enough data | #### Agentic AI - Clinical Decision Support | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Medical Billing | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **TheraNest by Ensora Health** | N/A | N/A | #### Agentic AI - Medical Billing | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | ### Long Term Post Acute Care | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **TheraNest by Ensora Health** | N/A | N/A | #### Clinical Care - Long Term Post Acute Care | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Care Plan Management** | Not enough data | Not enough data | | **Rehab Progress Tracking** | Not enough data | Not enough data | | **Care & Discharge Planning** | Not enough data | Not enough data | | **Point‑of‑Care Documentation** | Not enough data | Not enough data | #### Financial / Revenue Cycle - Long Term Post Acute Care | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Claim Submission & Scrubbing** | Not enough data | Not enough data | #### Analytics & Quality / Compliance - Long Term Post Acute Care | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | | **Predictive Risk Stratification** | Not enough data | Not enough data | #### Operations & Workforce - Long Term Post Acute Care | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Scheduling & Staffing Optimization** | Not enough data | Not enough data | | **Task & Workflow Management** | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **TheraNest by Ensora Health** | N/A | N/A | #### Patient Communication & Engagement | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Epic | TheraNest by Ensora Health | |---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Unique to Epic (3):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to TheraNest by Ensora Health (5):** [Mental Health Software](https://www.g2.com/categories/mental-health), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine) --- ## Reviewer Demographics ### By Company Size | Segment | Epic | TheraNest by Ensora Health | |---|---|---| | **Small-Business** | 6.5% | 93.5% | | **Mid-Market** | 16.4% | 5.7% | | **Enterprise** | 77.1% | 0.8% | ### By Industry #### Epic - **Hospital & Health Care:** 74.7% - **Medical Practice:** 9.5% - **Health, Wellness and Fitness:** 5.4% - **Higher Education:** 2.2% - **Mental Health Care:** 1.0% - **Insurance:** 0.8% - **Research:** 0.7% - **Pharmaceuticals:** 0.6% - **Information Technology and Services:** 0.6% - **Retail:** 0.4% - **Other:** 4.1% #### TheraNest by Ensora Health - **Mental Health Care:** 82.8% - **Non-Profit Organization Management:** 2.5% - **Medical Practice:** 2.5% - **Health, Wellness and Fitness:** 2.5% - **Individual & Family Services:** 1.6% - **Translation and Localization:** 0.8% - **Professional Training & Coaching:** 0.8% - **Law Enforcement:** 0.8% - **Information Technology and Services:** 0.8% - **Human Resources:** 0.8% - **Other:** 4.1% --- ## Alternatives ### Alternatives to Epic - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (158 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (596 reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (314 reviews) ### Alternatives to TheraNest by Ensora Health - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (128 reviews) - [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) — 4.4/5 stars (99 reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (294 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (596 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (344 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4165 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) --- ## Top Discussions ### Epic - Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems" - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..." - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis." - Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment > **Top comment:** "Easy and convenient whether you are a user or provider. " - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment > **Top comment:** "Summary, SBARP, and you can edit their problem list!" ### TheraNest by Ensora Health - Title: [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) — 1 comment > **Top comment:** "The progress in therapy may not be immediate, but diligent self-work and with the help of professionals, like those at https://us.calmerry.com/ocd-therapy/..." - Title: [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) — 1 comment > **Top comment:** "It does have an app. I have it, but it closes when you attempt to open. I believe they're attempting to revamp." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epic-vs-theranest-by-ensora-health)