# Epic vs Practice Better Comparison --- ## AI Generated Summary - **G2 reviewers report** that Epic excels in providing a comprehensive EHR solution, with users praising its **intuitive interface** and powerful features that enhance patient outcomes. One user noted it as "probably the best EMR I have ever used," highlighting its strong decision-support tools and excellent interoperability with other systems. - **Users say** Practice Better stands out for its **all-in-one service** capabilities, making it particularly appealing for small businesses. Reviewers appreciate how it streamlines scheduling, payments, and program distribution, with one user mentioning the ease of initial setup as a significant advantage. - **According to verified reviews** , Epic's strong market presence is reflected in its higher G2 Score, indicating overall user satisfaction. However, the limited number of recent reviews suggests that user experiences may not be as current, with only one review in the last 90 days. - **Reviewers mention** that Practice Better offers a more user-friendly experience, particularly for new practitioners. Users highlighted its ability to support growth with features that can be automated, allowing for minimal supervision, which is a significant benefit for those just starting out. - **G2 reviewers note** that while Epic has robust features for larger enterprises, it may not cater as effectively to the unique needs of smaller practices. In contrast, Practice Better's focus on small businesses allows it to provide tailored functionalities that resonate well with its user base. - **Users highlight** the quality of support from Practice Better, which scores notably higher than Epic in this area. Reviewers appreciate the responsive assistance, with one stating that the platform has been a "good partner in doing business," further enhancing the overall user experience. | | Epic | Practice Better | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | | **Total Reviews** | 937 | 298 | | **Largest Market Segment** | Enterprise (77.2% of reviews) | Small-Business (100.0% of reviews) | | **Entry Level Price** | No pricing available | $35.00 Per Month | --- ## Top Pros & Cons ### Epic Pros: - Data Security (3 reviews) - Ease of Use (3 reviews) Cons: - Interface Issues (2 reviews) - Learning Curve (2 reviews) ### Practice Better Pros: - Ease of Use (74 reviews) - Features (57 reviews) Cons: - Missing Features (37 reviews) - Limited Features (26 reviews) --- ## Ratings Comparison | Rating | Epic | Practice Better | |---|---|---| | **Meets Requirements** | 8.8 (772 reviews) | 8.9 (259 reviews) | | **Ease of Use** | 8.1 (783 reviews) | 8.9 (264 reviews) | | **Ease of Setup** | 7.2 (99 reviews) | 8.6 (166 reviews) | | **Ease of Admin** | 7.7 (92 reviews) | 8.9 (67 reviews) | | **Quality of Support** | 8.2 (736 reviews) | 9.2 (246 reviews) | | **Has the product been a good partner in doing business?** | 8.4 (90 reviews) | 9.2 (66 reviews) | | **Product Direction (% positive)** | 9.0 (763 reviews) | 9.6 (266 reviews) | --- ## Pricing ### Epic #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Practice Better #### Entry-Level Pricing Plan: Starter Price: $35.00 Per Month Key Features: - 10 clients - Scheduling - Telehealth video chat [Browse all 4 editions](https://www.g2.com/products/practice-better/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Practice Better** | 9.6/10 | 139 | #### Platform | Feature | Epic | Practice Better | |---|---|---| | **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.6 (137 reviews) | | **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.5 (137 reviews) | | **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 9.3 (135 reviews) | | **Clinical Communication - HIPAA Compliance** | Not enough data | 9.6 (134 reviews) | | **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.7 (135 reviews) | | **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.6 (134 reviews) | | **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.5 (133 reviews) | | **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.6 (135 reviews) | ### EHR | Product | Score | Reviews | |---|---|---| | **Epic** | 9.0/10 | 145 | | **Practice Better** | 8.1/10 | 121 | #### Clinical Workflow Management | Feature | Epic | Practice Better | |---|---|---| | **Multiple Medical Provider Access** | 9.1 (115 reviews) | 8.3 (107 reviews) | | **Ancillary Care Provider Access** | 8.9 (104 reviews) | 7.2 (100 reviews) | | **Meaningful Use Reporting** | 8.9 (106 reviews) | 8.2 (106 reviews) | | **Clinical Documentation** | 9.0 (124 reviews) | 8.8 (120 reviews) | #### Patient Health Information Management | Feature | Epic | Practice Better | |---|---|---| | **ePHI Storage** | 9.1 (107 reviews) | 8.9 (114 reviews) | | **Interoperability** | 8.9 (102 reviews) | 7.9 (111 reviews) | | **Patient Workflow Management** | 8.9 (121 reviews) | 8.7 (115 reviews) | #### Agentic AI - EHR | Feature | Epic | Practice Better | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.7 (6 reviews) | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Practice Better** | 8.3/10 | 136 | #### Patient-Centered Functions | Feature | Epic | Practice Better | |---|---|---| | **Online Presence Management** | Not enough data | 8.1 (129 reviews) | | **Patient Feedback Management** | Not enough data | 8.2 (130 reviews) | | **Patient Portal** | Not enough data | 8.9 (131 reviews) | | **Patient Communications** | Not enough data | 9.2 (130 reviews) | | **Integration with Wearables** | Not enough data | 7.3 (114 reviews) | #### Operations | Feature | Epic | Practice Better | |---|---|---| | **Workflow Management** | Not enough data | 8.7 (130 reviews) | | **Interoperability** | Not enough data | 8.2 (127 reviews) | | **Digital Intake Forms** | Not enough data | 9.2 (129 reviews) | | **Engagement Measuring** | Not enough data | 7.9 (126 reviews) | | **Patient Satisfaction Management** | Not enough data | 8.2 (123 reviews) | | **EHR Integration** | Not enough data | 8.3 (113 reviews) | | **IPC Systems Integration** | Not enough data | 7.8 (102 reviews) | #### Generative AI | Feature | Epic | Practice Better | |---|---|---| | **AI Text Summarization** | Not enough data | 7.6 (107 reviews) | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **Epic** | 8.8/10 | 25 | | **Practice Better** | 8.8/10 | 115 | #### Operations Management | Feature | Epic | Practice Better | |---|---|---| | **Administrative Processes** | 8.6 (18 reviews) | 9.0 (108 reviews) | | **Back Office Processes** | 8.6 (19 reviews) | 8.8 (111 reviews) | | **Workflow Coordination** | 8.8 (23 reviews) | 8.7 (110 reviews) | | **Practice Specialty Support** | 8.1 (20 reviews) | 8.6 (107 reviews) | #### Added Efficiencies | Feature | Epic | Practice Better | |---|---|---| | **Integration with EHRs** | 8.8 (21 reviews) | Feature Not Available | | **Compliance** | 9.4 (23 reviews) | 9.2 (105 reviews) | | **Integration with Billing Software** | 9.2 (18 reviews) | 8.3 (98 reviews) | | **Patient Information Management** | 9.0 (23 reviews) | 9.0 (105 reviews) | ### Telemedicine | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Practice Better** | 8.6/10 | 112 | #### Technology | Feature | Epic | Practice Better | |---|---|---| | **Telecommunications** | Not enough data | 8.9 (109 reviews) | | **Low Bandwidth Support** | Not enough data | 7.8 (99 reviews) | | **EHR Integration** | Not enough data | 8.2 (100 reviews) | #### Administration | Feature | Epic | Practice Better | |---|---|---| | **Practice Branding** | Not enough data | 8.2 (107 reviews) | | **Practice Specific** | Not enough data | 8.4 (102 reviews) | | **Charting And Documentation** | Not enough data | 8.7 (107 reviews) | #### Compliance | Feature | Epic | Practice Better | |---|---|---| | **HIPAA Compliance** | Not enough data | 9.5 (106 reviews) | | **State Regulation Compliance** | Not enough data | 9.2 (100 reviews) | ### Nutritionist | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Practice Better** | 9.0/10 | 162 | #### Administrative | Feature | Epic | Practice Better | |---|---|---| | **Workflow Management** | Not enough data | 8.9 (153 reviews) | | **Billing** | Not enough data | 8.9 (157 reviews) | | **Security and Authorization** | Not enough data | 9.4 (157 reviews) | | **Practice Management** | Not enough data | 9.4 (159 reviews) | | **Compliance** | Not enough data | 9.3 (148 reviews) | | **Insurance Management** | Not enough data | 7.1 (93 reviews) | | **Appointment Scheduler** | Not enough data | 9.1 (158 reviews) | | **Patient Portal** | Not enough data | 8.9 (158 reviews) | | **HIPAA Compliance** | Not enough data | 9.6 (153 reviews) | ### Clinical Decision Support | Product | Score | Reviews | |---|---|---| | **Epic** | 8.0/10 | 13 | | **Practice Better** | N/A | N/A | #### Decision Analysis | Feature | Epic | Practice Better | |---|---|---| | **Discussion Archive** | 8.6 (12 reviews) | Not enough data | | **Roadmapping** | 7.7 (11 reviews) | Not enough data | | **Artificial Intelligence** | 7.3 (10 reviews) | Not enough data | | **Decision Tracking** | 8.0 (11 reviews) | Not enough data | #### Integration | Feature | Epic | Practice Better | |---|---|---| | **Data** | 8.5 (11 reviews) | Not enough data | | **Applications** | 8.2 (11 reviews) | Not enough data | #### Management | Feature | Epic | Practice Better | |---|---|---| | **Catalog** | 8.3 (11 reviews) | Not enough data | | **Collaboration** | 8.2 (11 reviews) | Not enough data | #### Analytics | Feature | Epic | Practice Better | |---|---|---| | **Impact analysis** | 7.8 (10 reviews) | Not enough data | | **Simulation** | 7.5 (10 reviews) | Not enough data | | **Risk Factors** | 8.0 (9 reviews) | Not enough data | #### Agentic AI - Clinical Decision Support | Feature | Epic | Practice Better | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Long Term Post Acute Care | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Practice Better** | N/A | N/A | #### Clinical Care - Long Term Post Acute Care | Feature | Epic | Practice Better | |---|---|---| | **Care Plan Management** | Not enough data | Not enough data | | **Rehab Progress Tracking** | Not enough data | Not enough data | | **Care & Discharge Planning** | Not enough data | Not enough data | | **Point‑of‑Care Documentation** | Not enough data | Not enough data | #### Financial / Revenue Cycle - Long Term Post Acute Care | Feature | Epic | Practice Better | |---|---|---| | **Claim Submission & Scrubbing** | Not enough data | Not enough data | #### Analytics & Quality / Compliance - Long Term Post Acute Care | Feature | Epic | Practice Better | |---|---|---| | **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | | **Predictive Risk Stratification** | Not enough data | Not enough data | #### Operations & Workforce - Long Term Post Acute Care | Feature | Epic | Practice Better | |---|---|---| | **Scheduling & Staffing Optimization** | Not enough data | Not enough data | | **Task & Workflow Management** | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Practice Better** | N/A | N/A | #### Patient Communication & Engagement | Feature | Epic | Practice Better | |---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Epic | Practice Better | |---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Epic | Practice Better | |---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Epic | Practice Better | |---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Unique to Epic (3):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to Practice Better (4):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Nutritionist Software](https://www.g2.com/categories/nutritionist) --- ## Reviewer Demographics ### By Company Size | Segment | Epic | Practice Better | |---|---|---| | **Small-Business** | 6.4% | 100.0% | | **Mid-Market** | 16.4% | 0% | | **Enterprise** | 77.2% | 0% | ### By Industry #### Epic - **Hospital & Health Care:** 74.7% - **Medical Practice:** 9.5% - **Health, Wellness and Fitness:** 5.4% - **Higher Education:** 2.2% - **Mental Health Care:** 1.0% - **Insurance:** 0.8% - **Research:** 0.7% - **Pharmaceuticals:** 0.6% - **Information Technology and Services:** 0.6% - **Retail:** 0.4% - **Other:** 4.1% #### Practice Better - **Health, Wellness and Fitness:** 76.0% - **Alternative Medicine:** 10.6% - **Medical Practice:** 3.9% - **Hospital & Health Care:** 3.2% - **Mental Health Care:** 2.1% - **Consulting:** 1.8% - **Professional Training & Coaching:** 1.8% - **E-Learning:** 0.4% - **Cosmetics:** 0.4% --- ## Alternatives ### Alternatives to Epic - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (361 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) ### Alternatives to Practice Better - [Healthie](https://www.g2.com/products/healthie/reviews) — 3.9/5 stars (21 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (308 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (361 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4096 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) --- ## Top Discussions ### Epic - Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems" - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..." - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis." - Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment > **Top comment:** "Easy and convenient whether you are a user or provider. " - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment > **Top comment:** "Summary, SBARP, and you can edit their problem list!" ### Practice Better - Title: [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) — 1 comment *(includes official response)* > **Top comment:** "The Practice Better app is for practitioners, coaches, and wellness professionals, and allows you to support clients anytime from anywhere. Clients love..." - Title: [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) — 1 comment *(includes official response)* > **Top comment:** "We are fully compliant with HIPAA, PIPEDA, PHIPA, and GDPR regulations. Data is encrypted during transfer and at rest. We also encrypt all backups and log data." - Title: [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) — 1 comment *(includes official response)* > **Top comment:** "Practice Better was founded in Toronto, Canada, and now serves thousands of customers in over 70+ countries across the globe. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epic-vs-practice-better)