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# Epic vs NextGen Enterprise Comparison - What are their main differences?

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EpicNextGen Healthcare EHR[+ Add Product](#)

Pricing

**Epic**
No pricing available

**NextGen Enterprise**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Epic**
$$$$$

**NextGen Enterprise**
$$$$$

Average Discount

**Epic**
16%5% more

**NextGen Enterprise**
11%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Epic** 6 months
Based on 100 responses

**NextGen Enterprise** 6 months
Based on 100 responses

Return on Investment

**Epic** 6 months
Based on 100 responses

**NextGen Enterprise** 6 months
Based on 100 responses

 ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")

 ![NextGen Enterprise](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83e32754048cef46ee56b61e606f6c13/nextgen-enterprise.png "NextGen Enterprise")

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**Pros & Cons**
from reviews

**Epic**

Data Security (3)

Ease of Use (3)

Interface Issues (2)

Learning Curve (2)

**NextGen Enterprise**

Ease of Use (3)

Helpful (3)

Difficult Navigation (3)

Navigation Difficulty (2)

Integrations

**Epic**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_75d3d8d0c2412f3e453727cadaf050ef/abridge.jpg "Product Avatar Image")

Abridge

](https://www.g2.com/products/abridge/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fcacec6732ffb2e49c7a1516784aac72/haiku.png "Product Avatar Image")

Haiku

](https://www.g2.com/products/haiku/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5ebaff09492b7680b5e816374af089bc/sailpoint.png "Product Avatar Image")

SailPoint

](https://www.g2.com/products/sailpoint/reviews)[
View all
](https://www.g2.com/products/epic/integrations)

**NextGen Enterprise**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_283cf1655e34652fd8a657f777fc10ad/artera.png "Product Avatar Image")

Artera

](https://www.g2.com/products/artera/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e6e1bf97f966c1ab8989c328c6f899bd/azara-drvs.png "Product Avatar Image")

Azara DRVS

](https://www.g2.com/products/azara-drvs/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bb02d79855a1eb9d055d186003c10ada/collectly.jpg "Product Avatar Image")

Collectly

](https://www.g2.com/products/collectly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cfa12189e25a37701df5e2fd80528048/microsoft-dragon-medical-one.jpeg "Product Avatar Image")

Dragon Medical One

](https://www.g2.com/products/microsoft-dragon-medical-one/reviews)[
View all
](https://www.g2.com/products/nextgen-enterprise/integrations)

Screenshots

**Epic**
No screenshot available

**NextGen Enterprise**
 ![NextGen Enterprise screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1389284/ProductScreen-NGE-Clinical-AmbientTrainscript-SOPA-Mobile-PinAltSm-536x400.png)

**Ratings**
from reviews

Meets Requirements

**Epic**

**8.8** /10

Based on 775 responses

**NextGen Enterprise**

**8.0** /10

Based on 136 responses

Ease of Use

**Epic**

**8.1** /10

Based on 787 responses

**NextGen Enterprise**

**7.5** /10

Based on 156 responses

Ease of Setup

**Epic**

**7.3** /10

Based on 103 responses

**NextGen Enterprise**

**7.4** /10

Based on 48 responses

Ease of Admin

**Epic**

**7.7** /10

Based on 93 responses

**NextGen Enterprise**

**7.5** /10

Based on 38 responses

Quality of Support

**Epic**

**8.2** /10

Based on 738 responses

**NextGen Enterprise**

**7.4** /10

Based on 147 responses

Has the product been a good partner in doing business?

**Epic**

**8.4** /10

Based on 91 responses

**NextGen Enterprise**

**7.5** /10

Based on 39 responses

Product Direction (% positive)

**Epic**

**9.0** /10

Based on 765 responses

**NextGen Enterprise**

**6.9** /10

Based on 130 responses

**Features**
ratings from reviews

EHR

**9.0** /10

Based on 149 responses

**8.2** /10

Based on 73 responses

Revenue Cycle Management

Not enough data

**7.7** /10

Based on 29 responses

Clinical Documentation

Not enough data

**7.4** /10

Based on 13 responses

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Patient Engagement

Not enough data

**7.5** /10

Based on 27 responses

Medical Practice Management

**8.8** /10

Based on 25 responses

Not enough data

Telemedicine

Not enough data

**8.2** /10

Based on 16 responses

Clinical Decision Support

**8.0** /10

Based on 13 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
6.5%

Mid-Market(51-1000 emp.)
16.3%

Enterprise(\> 1000 emp.)
77.2%

Small-Business(50 or fewer emp.)
6.5%

Mid-Market(51-1000 emp.)
16.3%

Enterprise(\> 1000 emp.)
77.2%

Small-Business(50 or fewer emp.)
35.8%

Mid-Market(51-1000 emp.)
49.5%

Enterprise(\> 1000 emp.)
14.7%

Small-Business(50 or fewer emp.)
35.8%

Mid-Market(51-1000 emp.)
49.5%

Enterprise(\> 1000 emp.)
14.7%

**Reviewers' Industry**

[![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")](https://www.g2.com/products/epic/reviews)
Epic

Hospital & Health Care
74.7%

Medical Practice
9.5%

Health, Wellness and Fitness
5.5%

Higher Education
2.2%

Mental Health Care
1.0%

Other
7.1%

[![NextGen Enterprise](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83e32754048cef46ee56b61e606f6c13/nextgen-enterprise.png "NextGen Enterprise")](https://www.g2.com/products/nextgen-enterprise/reviews)
NextGen Enterprise

Hospital & Health Care
44.1%

Medical Practice
27.7%

Health, Wellness and Fitness
9.0%

Mental Health Care
3.2%

Computer Software
1.6%

Other
14.4%

Alternatives

**Epic Alternatives**

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

 ![Meditech Expanse](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8cefda03c7e01c22f11432b43c022d25/meditech-expanse.jpg "Meditech Expanse")

[
Meditech Expanse
](/products/meditech-expanse/reviews)

 ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)")

[
Tebra (previously Kareo +...
](/products/tebra-previously-kareo-patientpop/reviews)

 ![Oracle Health](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f60ffee4888b1f35e19d83df284386e3/oracle-health.png "Oracle Health")

[
Cerner
](/products/oracle-health/reviews)

**NextGen Enterprise Alternatives**

 ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)")

[
Tebra (previously Kareo +...
](/products/tebra-previously-kareo-patientpop/reviews)

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

 ![Meditech Expanse](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8cefda03c7e01c22f11432b43c022d25/meditech-expanse.jpg "Meditech Expanse")

[
Meditech Expanse
](/products/meditech-expanse/reviews)

 ![eClinicalWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "eClinicalWorks")

[
eClinicalWorks
](/products/eclinicalworks/reviews)

## Epic vs NextGen Healthcare EHR FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Epic vs NextGen Healthcare EHR?

Epic stands out from NextGen Healthcare EHR with higher reviewer ratings, stronger support, and a larger presence in the enterprise segment.

| [Epic](https://www.g2.com/products/epic/reviews) | [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) |
| --- | --- |
| 4.2/5 (938 reviews) | 3.7/5 (175 reviews) |
| Enterprise | Mid-Market |
| 7.2 | 7.3 |
| 8.2 | 7.4 |
| Data Security (3 all-time mentions) | Ease of Use (2 all-time mentions) |

### How do the pricing models of Epic and NextGen Healthcare EHR compare?

Epic is rated higher for value by reviewers, with a stronger satisfaction score on price and cost-related dimensions.

- **Epic:** Reviewers note Epic's price feels high but are generally satisfied with the value given its comprehensive features and support.
- **NextGen Healthcare EHR:** Reviewers mention NextGen Healthcare EHR as relatively affordable, especially for organizations with limited funds, but some express concerns about system performance at its price point.
- **Switching reasons:** Recent reviews cite Epic's comprehensive feature set and reliability as reasons for choosing it over other EHRs, while NextGen Healthcare EHR is chosen for its affordability and ease of use for smaller practices.

### What are the best alternatives to Epic and NextGen Healthcare EHR?

The top three alternatives to Epic and NextGen Healthcare EHR are Tebra, ModMed, and Cerner.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | Price feels high but justified by features | Data Security (3 all-time mentions) |
| [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) | 3.7/5 (175 reviews) | Mid-Market | Relatively affordable for limited budgets | Ease of Use (2 all-time mentions) |
| [Tebra](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | — |
| [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5 (362 reviews) | Small-Business | — | — |
| [Cerner](https://www.g2.com/products/cerner/reviews) | 3.5/5 (239 reviews) | Enterprise | — | — |

### Which EHR features should I prioritize when comparing Epic and NextGen Healthcare EHR?

Buyers comparing Epic and NextGen Healthcare EHR should prioritize Patient Portal, Ease of Use, Quality of Support, Customization, and Data Security.

- **Patient Portal:** Epic is frequently praised for its MyChart portal, while NextGen Healthcare EHR receives mixed feedback on portal usability.
- **Ease of Use:** Epic scores 8.1, NextGen Healthcare EHR 7.4.
- **Quality of Support:** Epic scores 8.2, NextGen Healthcare EHR 7.4.
- **Customization:** Epic has 1 all-time mention for customization, NextGen Healthcare EHR has 1 all-time mention for customization options.
- **Data Security:** Epic has 3 all-time mentions for data security, NextGen Healthcare EHR has recent mentions of needing more attention to privacy and security.

### What are the pros and cons of Epic vs NextGen Healthcare EHR?

Epic's headline strength is data security and comprehensive features, while NextGen Healthcare EHR is recognized for ease of use and affordability.

- **Epic strengths:** Data Security (3 all-time mentions), Ease of Use (3 all-time mentions), Patient Care (3 all-time mentions), Customization (1 all-time mention), Comprehensive Features (1 all-time mention).
- **Epic trade-offs:** Interface Issues (2 all-time mentions), Learning Curve (2 all-time mentions), Not User-Friendly (2 all-time mentions), Slow Performance (2 all-time mentions), Expensive (1 all-time mention).
- **NextGen Healthcare EHR strengths:** Ease of Use (2 all-time mentions), Helpful (2 all-time mentions), Customizability (1 all-time mention), Efficiency (1 all-time mention), Features (1 all-time mention).
- **NextGen Healthcare EHR trade-offs:** Difficult Navigation (2 all-time mentions), Navigation Difficulty (2 all-time mentions), Inadequate Reporting (1 all-time mention), Inefficiency (1 all-time mention), Access Issues (1 all-time mention).

### Is Epic or NextGen Healthcare EHR better for small businesses?

NextGen Healthcare EHR is better suited for small businesses, as reflected by its largest segment and reviewer sentiment.

- **Epic:** Largest segment is Enterprise; reviewers highlight its comprehensive features but note a steep learning curve and higher cost, which may be less ideal for small businesses.
- **NextGen Healthcare EHR:** Largest segment is Mid-Market with strong adoption among small and startup clinics; reviewers praise its ease of use and affordability for smaller organizations.

### Which EHR platform has better integrations?

Epic is favored for integrations, with reviewers highlighting its interoperability and integration capabilities.

- **Epic:** Reviewers mention integration with Reputation and other systems, emphasizing automated workflows and interoperability.
- **NextGen Healthcare EHR:** Reviewers note integration between EMR and Practice Management systems, but do not cite third-party integrations as a standout feature.

### How do Epic and NextGen Healthcare EHR compare on customer support?

Epic leads on Quality of Support with a 0.8-point advantage over NextGen Healthcare EHR (8.2 vs 7.4).

- **Epic:** Reviewers consistently praise Epic's support and onboarding, noting responsive training and helpful customer service.
- **NextGen Healthcare EHR:** Reviewers describe support as generally helpful but cite slower response times and challenges with outsourced support.

### Which is easier to implement, Epic or NextGen Healthcare EHR?

Epic and NextGen Healthcare EHR score within a tenth of a point on Ease of Setup (7.2 vs 7.3), indicating near parity in implementation experience.

- **Epic:** Reviewers describe setup as straightforward but note a steep learning curve and the need for extensive training.
- **NextGen Healthcare EHR:** Reviewers report that initial setup can be difficult and sometimes cumbersome, but onboarding support is often helpful and training is effective for new users.

### Which product has better Patient Portal?

Epic is favored for Patient Portal, with reviewers frequently praising its MyChart portal for enhancing patient engagement and communication.

- **Epic:** Patient Portal (MyChart) is highlighted in recent reviews as a major strength; reviewers cite improved patient engagement and secure access to records.
- **NextGen Healthcare EHR:** Patient Portal receives mixed feedback, with some reviewers noting it is hard for patients to use and challenging to enroll, while others appreciate its user-friendly features for viewing records and messaging providers.

## Epic vs NextGen Enterprise

When assessing the two solutions, reviewers found Epic easier to use and do business with overall. However, reviewers preferred the ease of set up with NextGen Enterprise, along with administration.

- Reviewers felt that Epic meets the needs of their business better than NextGen Enterprise.
- When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Epic over NextGen Enterprise.