# Epic, Mozilla Firefox vs Microsoft Edge Comparison | | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | 4.3 out of 5 | | **Total Reviews** | 937 | 509 | 349 | | **Largest Market Segment** | Enterprise (77.2% of reviews) | Small-Business (41.3% of reviews) | Small-Business (37.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### Epic Pros: - Data Security (3 reviews) - Ease of Use (3 reviews) Cons: - Interface Issues (2 reviews) - Learning Curve (2 reviews) ### Mozilla Firefox Pros: - Fast Speed (7 reviews) - Customizability Options (6 reviews) Cons: - Slow Performance (5 reviews) - Tab Management (5 reviews) ### Microsoft Edge Pros: - Microsoft Integration (8 reviews) - Ease of Use (5 reviews) Cons: - Feature Issues (4 reviews) - UI/UX Design (4 reviews) --- ## Ratings Comparison | Rating | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Meets Requirements** | 8.8 (772 reviews) | 9.0 (398 reviews) | 8.7 (249 reviews) | | **Ease of Use** | 8.1 (783 reviews) | 9.1 (399 reviews) | 9.0 (252 reviews) | | **Ease of Setup** | 7.2 (99 reviews) | 9.2 (112 reviews) | 9.3 (60 reviews) | | **Ease of Admin** | 7.7 (92 reviews) | 8.8 (73 reviews) | 9.2 (21 reviews) | | **Quality of Support** | 8.2 (736 reviews) | 8.7 (301 reviews) | 8.5 (216 reviews) | | **Has the product been a good partner in doing business?** | 8.4 (90 reviews) | 8.8 (62 reviews) | 8.8 (20 reviews) | | **Product Direction (% positive)** | 9.0 (763 reviews) | 8.2 (388 reviews) | 8.9 (226 reviews) | --- ## Pricing ### Epic #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Mozilla Firefox #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Microsoft Edge #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### EHR | Product | Score | Reviews | |---|---|---| | **Epic** | 9.0/10 | 145 | | **Mozilla Firefox** | N/A | N/A | | **Microsoft Edge** | N/A | N/A | #### Clinical Workflow Management | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Multiple Medical Provider Access** | 9.1 (115 reviews) | Not enough data | Not enough data | | **Ancillary Care Provider Access** | 8.9 (104 reviews) | Not enough data | Not enough data | | **Meaningful Use Reporting** | 8.9 (106 reviews) | Not enough data | Not enough data | | **Clinical Documentation** | 9.0 (124 reviews) | Not enough data | Not enough data | #### Patient Health Information Management | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **ePHI Storage** | 9.1 (107 reviews) | Not enough data | Not enough data | | **Interoperability** | 8.9 (102 reviews) | Not enough data | Not enough data | | **Patient Workflow Management** | 8.9 (121 reviews) | Not enough data | Not enough data | #### Agentic AI - EHR | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **Epic** | 8.8/10 | 25 | | **Mozilla Firefox** | N/A | N/A | | **Microsoft Edge** | N/A | N/A | #### Operations Management | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Administrative Processes** | 8.6 (18 reviews) | Not enough data | Not enough data | | **Back Office Processes** | 8.6 (19 reviews) | Not enough data | Not enough data | | **Workflow Coordination** | 8.8 (23 reviews) | Not enough data | Not enough data | | **Practice Specialty Support** | 8.1 (20 reviews) | Not enough data | Not enough data | #### Added Efficiencies | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Integration with EHRs** | 8.8 (21 reviews) | Not enough data | Not enough data | | **Compliance** | 9.4 (23 reviews) | Not enough data | Not enough data | | **Integration with Billing Software** | 9.2 (18 reviews) | Not enough data | Not enough data | | **Patient Information Management** | 9.0 (23 reviews) | Not enough data | Not enough data | ### Clinical Decision Support | Product | Score | Reviews | |---|---|---| | **Epic** | 8.0/10 | 13 | | **Mozilla Firefox** | N/A | N/A | | **Microsoft Edge** | N/A | N/A | #### Decision Analysis | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Discussion Archive** | 8.6 (12 reviews) | Not enough data | Not enough data | | **Roadmapping** | 7.7 (11 reviews) | Not enough data | Not enough data | | **Artificial Intelligence** | 7.3 (10 reviews) | Not enough data | Not enough data | | **Decision Tracking** | 8.0 (11 reviews) | Not enough data | Not enough data | #### Integration | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Data** | 8.5 (11 reviews) | Not enough data | Not enough data | | **Applications** | 8.2 (11 reviews) | Not enough data | Not enough data | #### Management | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Catalog** | 8.3 (11 reviews) | Not enough data | Not enough data | | **Collaboration** | 8.2 (11 reviews) | Not enough data | Not enough data | #### Analytics | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Impact analysis** | 7.8 (10 reviews) | Not enough data | Not enough data | | **Simulation** | 7.5 (10 reviews) | Not enough data | Not enough data | | **Risk Factors** | 8.0 (9 reviews) | Not enough data | Not enough data | #### Agentic AI - Clinical Decision Support | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Browser | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Mozilla Firefox** | 8.5/10 | 28 | | **Microsoft Edge** | 8.5/10 | 51 | #### Generative AI | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.2 (19 reviews) | 9.0 (34 reviews) | | **AI Text Summarization** | Not enough data | 8.6 (18 reviews) | 8.9 (37 reviews) | | **AI Text-to-Speech** | Not enough data | 7.9 (18 reviews) | 8.5 (29 reviews) | #### Agentic AI - Browser | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 8.3 (5 reviews) | 8.1 (9 reviews) | | **Natural Language Interaction** | Not enough data | 8.9 (9 reviews) | 8.2 (12 reviews) | | **Proactive Assistance** | Not enough data | 9.4 (8 reviews) | 8.3 (11 reviews) | ### Long Term Post Acute Care | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Mozilla Firefox** | N/A | N/A | | **Microsoft Edge** | N/A | N/A | #### Clinical Care - Long Term Post Acute Care | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Care Plan Management** | Not enough data | Not enough data | Not enough data | | **Rehab Progress Tracking** | Not enough data | Not enough data | Not enough data | | **Care & Discharge Planning** | Not enough data | Not enough data | Not enough data | | **Point‑of‑Care Documentation** | Not enough data | Not enough data | Not enough data | #### Financial / Revenue Cycle - Long Term Post Acute Care | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Claim Submission & Scrubbing** | Not enough data | Not enough data | Not enough data | #### Analytics & Quality / Compliance - Long Term Post Acute Care | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | Not enough data | | **Predictive Risk Stratification** | Not enough data | Not enough data | Not enough data | #### Operations & Workforce - Long Term Post Acute Care | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Scheduling & Staffing Optimization** | Not enough data | Not enough data | Not enough data | | **Task & Workflow Management** | Not enough data | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Mozilla Firefox** | N/A | N/A | | **Microsoft Edge** | N/A | N/A | #### Patient Communication & Engagement | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | ### Agentic AI Browser | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **Mozilla Firefox** | N/A | N/A | | **Microsoft Edge** | N/A | N/A | #### Generative AI - Agentic AI Browser | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **AI Summarization** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Agentic AI Browser | Feature | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Policy Enforcement and Governance** | Not enough data | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Privacy and Security** | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to Epic (5):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to Mozilla Firefox (1):** [Browsers](https://www.g2.com/categories/browsers) **Unique to Microsoft Edge (2):** [Browsers](https://www.g2.com/categories/browsers), [Agentic AI Browser Software](https://www.g2.com/categories/agentic-ai-browser) --- ## Reviewer Demographics ### By Company Size | Segment | Epic | Mozilla Firefox | Microsoft Edge | |---|---|---|---| | **Small-Business** | 6.4% | 41.3% | 37.4% | | **Mid-Market** | 16.4% | 33.3% | 32.3% | | **Enterprise** | 77.2% | 25.5% | 30.2% | ### By Industry #### Epic - **Hospital & Health Care:** 74.7% - **Medical Practice:** 9.5% - **Health, Wellness and Fitness:** 5.4% - **Higher Education:** 2.2% - **Mental Health Care:** 1.0% - **Insurance:** 0.8% - **Research:** 0.7% - **Pharmaceuticals:** 0.6% - **Information Technology and Services:** 0.6% - **Retail:** 0.4% - **Other:** 4.1% #### Mozilla Firefox - **Information Technology and Services:** 17.1% - **Computer Software:** 15.5% - **Internet:** 4.1% - **Marketing and Advertising:** 3.1% - **Education Management:** 3.1% - **Higher Education:** 3.1% - **Telecommunications:** 2.4% - **Financial Services:** 2.4% - **Management Consulting:** 2.0% - **Accounting:** 1.8% - **Other:** 45.3% #### Microsoft Edge - **Information Technology and Services:** 19.6% - **Computer Software:** 13.6% - **Higher Education:** 5.9% - **Hospital & Health Care:** 3.6% - **Education Management:** 3.0% - **Management Consulting:** 2.1% - **Marketing and Advertising:** 2.1% - **Construction:** 2.1% - **Accounting:** 2.1% - **Automotive:** 2.1% - **Other:** 43.9% --- ## Alternatives ### Alternatives to Epic - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (360 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) ### Alternatives to Mozilla Firefox - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1773 reviews) - [Brave](https://www.g2.com/products/brave/reviews) — 4.6/5 stars (531 reviews) - [Apple Safari](https://www.g2.com/products/apple-safari/reviews) — 4.1/5 stars (289 reviews) - [Opera](https://www.g2.com/products/opera/reviews) — 4.2/5 stars (214 reviews) - [Chromium](https://www.g2.com/products/chromium/reviews) — 4.5/5 stars (48 reviews) - [Iron](https://www.g2.com/products/iron/reviews) — 4.8/5 stars (2 reviews) - [Shift](https://www.g2.com/products/redbrick-shift/reviews) — 4.5/5 stars (264 reviews) - [Ulaa browser](https://www.g2.com/products/ulaa-browser/reviews) — 4.3/5 stars (32 reviews) - [Multilogin](https://www.g2.com/products/multilogin/reviews) — 4.8/5 stars (97 reviews) - [Ghost Browser](https://www.g2.com/products/ghost-browser/reviews) — 4.2/5 stars (16 reviews) ### Alternatives to Microsoft Edge - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1773 reviews) - [Brave](https://www.g2.com/products/brave/reviews) — 4.6/5 stars (531 reviews) - [Opera](https://www.g2.com/products/opera/reviews) — 4.2/5 stars (214 reviews) - [Apple Safari](https://www.g2.com/products/apple-safari/reviews) — 4.1/5 stars (289 reviews) - [Chromium](https://www.g2.com/products/chromium/reviews) — 4.5/5 stars (48 reviews) - [Shift](https://www.g2.com/products/redbrick-shift/reviews) — 4.5/5 stars (264 reviews) - [Ulaa browser](https://www.g2.com/products/ulaa-browser/reviews) — 4.3/5 stars (32 reviews) - [BitBrowser](https://www.g2.com/products/bitbrowser/reviews) — 4.7/5 stars (115 reviews) - [Multilogin](https://www.g2.com/products/multilogin/reviews) — 4.8/5 stars (97 reviews) - [Rambox](https://www.g2.com/products/rambox/reviews) — 4.7/5 stars (83 reviews) --- ## Top Discussions ### Epic - Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems" - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..." - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis." - Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment > **Top comment:** "Easy and convenient whether you are a user or provider. " - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment > **Top comment:** "Summary, SBARP, and you can edit their problem list!" ### Mozilla Firefox - Title: [What is Mozilla Firefox used for?](https://www.g2.com/discussions/mozilla-firefox-what-is-mozilla-firefox-used-for) — 3 comments > **Top comment:** "For Browsing" - Title: [Is Mozilla Firefox owned by Google?](https://www.g2.com/discussions/is-mozilla-firefox-owned-by-google) — 3 comments > **Top comment:** "No, firefox is not owned by Google. Firefox is made by Mozilla Corporation, a wholly owned subsidiary of the not-for-profit Mozilla Foundation, and is guided..." - Title: [What makes Firefox unique?](https://www.g2.com/discussions/what-makes-firefox-unique) — 3 comments > **Top comment:** "Its memory management " - Title: [why if i using this app my connection internet slowly?](https://www.g2.com/discussions/mozilla-firefox-why-if-i-using-this-app-my-connection-internet-slowly) — 2 comments, 1 upvote > **Top comment:** "This would take more information to answer. This app doesn't directly slow down an Internet connection. If you're using the app to upload/download, that..." - Title: [What is Mozilla Firefox used for?](https://www.g2.com/discussions/what-is-mozilla-firefox-used-for) — 2 comments > **Top comment:** "To search in internet." ### Microsoft Edge - Title: [Is Microsoft edge free?](https://www.g2.com/discussions/is-microsoft-edge-free) — 1 comment > **Top comment:** "Yes" - Title: [What is the use of Microsoft edge?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-edge) — 1 comment > **Top comment:** "Search your daily need " - Title: [What are the new features of Microsoft edge?](https://www.g2.com/discussions/what-are-the-new-features-of-microsoft-edge) — 1 comment > **Top comment:** "Spell check feature is available. Useful tips will be shown to save time. Tabs can be organized very easily. Screenshots can be taken very quickly." - Title: [Wha do you think is best in edge?](https://www.g2.com/discussions/wha-do-you-think-is-best-in-edge) — 1 comment, 1 upvote > **Top comment:** "PDF Viewer, Inbuilt Tools or extensions to Mark on the Page" - Title: [Whats are the other features which will ease up browsing experience on Microsoft Edge ???](https://www.g2.com/discussions/whats-are-the-other-features-which-will-ease-up-browsing-experience-on-microsoft-edge) — 1 comment, 1 upvote > **Top comment:** "What Chrome is offering , if Edge can Provide." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epic-vs-mozilla-firefox-vs-microsoft-edge)