# Epic vs athenaOne Comparison

| | Epic | athenaOne | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.4 out of 5 | 
| **Total Reviews** | 937 | 112 | 
| **Largest Market Segment** | Enterprise (77.3% of reviews) | Small-Business (44.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Epic

Pros:
- Data Security (3 reviews)
- Ease of Use (3 reviews)

Cons:
- Interface Issues (2 reviews)
- Learning Curve (2 reviews)

### athenaOne

Pros:
- Features (6 reviews)
- Ease of Use (5 reviews)

Cons:
- Inadequate Reporting (3 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | Epic | athenaOne | 
|---|---|---|
  | **Meets Requirements** | 8.8 (771 reviews) | 7.8 (87 reviews) | 
  | **Ease of Use** | 8.1 (782 reviews) | 7.5 (87 reviews) | 
  | **Ease of Setup** | 7.2 (98 reviews) | 6.2 (28 reviews) | 
  | **Ease of Admin** | 7.7 (92 reviews) | 7.0 (21 reviews) | 
  | **Quality of Support** | 8.2 (735 reviews) | 7.2 (82 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (90 reviews) | 7.3 (21 reviews) | 
  | **Product Direction (% positive)** | 9.0 (762 reviews) | 6.5 (83 reviews) | 

---
## Pricing

### Epic

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### athenaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Value-Based Performance Management Analytics

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | 8.5/10 | 8 |

#### Data Management

| Feature | Epic | athenaOne | 
|---|---|---|
| **Data Visualization - Value-Based Performance Management Analytics** | Not enough data | 8.9 (6 reviews) | 
| **Financial Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | 
| **Clinical Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.3 (6 reviews) | 

#### Administrative

| Feature | Epic | athenaOne | 
|---|---|---|
| **Payer Contract Monitoring - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | 
| **Population Health Analytics - Value-Based Performance Management Analytics** | Not enough data | 8.6 (6 reviews) | 
| **Compliance - Value-Based Performance Management Analytics** | Not enough data | 9.2 (6 reviews) | 

### Population Health Management

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Data Management

| Feature | Epic | athenaOne | 
|---|---|---|
| **Knowledge Share - Population Health Management** | Not enough data | Not enough data | 
| **Data aggregator - Population Health Management** | Not enough data | Not enough data | 
| **Predictive Patient Analysis - Population Health Management** | Not enough data | Not enough data | 

#### Care Management

| Feature | Epic | athenaOne | 
|---|---|---|
| **Patient Engagement - Population Health Management** | Not enough data | Not enough data | 
| **Disease Risk Management - Population Health Management** | Not enough data | Not enough data | 
| **Health Care Planning - Population Health Management** | Not enough data | Not enough data | 

#### Agentic AI - Population Health Management

| Feature | Epic | athenaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Healthcare Payer Care Management Workflow Applications

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | 8.0/10 | 16 |

#### Administrative

| Feature | Epic | athenaOne | 
|---|---|---|
| **Systems Interoperability - Payer Care Management Workflow Applications** | Not enough data | 7.7 (13 reviews) | 
| **Applications Integration - Payer Care Management Workflow Applications** | Not enough data | 8.1 (12 reviews) | 
| **Workflow Optimization - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | 
| **Patient Care Plan Management - Payer Care Management Workflow Applications** | Not enough data | 8.0 (11 reviews) | 
| **Data Ingestion - Payer Care Management Workflow Applications** | Not enough data | 7.4 (12 reviews) | 

#### Processes

| Feature | Epic | athenaOne | 
|---|---|---|
| **Compliance - Payer Care Management Workflow Applications** | Not enough data | 8.1 (13 reviews) | 
| **Payer Support - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | 
| **Provider Support - Payer Care Management Workflow Applications** | Not enough data | 8.6 (13 reviews) | 

### Revenue Cycle Management

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | 8.8/10 | 12 |

#### Clinical

| Feature | Epic | athenaOne | 
|---|---|---|
| **Compliance - Revenue Cycle Management (RCM)** | Not enough data | 8.9 (11 reviews) | 
| **Software Integrations - Revenue Cycle Management (RCM)** | Not enough data | 8.9 (12 reviews) | 
| **Task Automation - Revenue Cycle Management (RCM)** | Not enough data | 9.0 (12 reviews) | 

#### Financial

| Feature | Epic | athenaOne | 
|---|---|---|
| **Billing Automation - Revenue Cycle Management (RCM)** | Not enough data | 9.0 (12 reviews) | 
| **Clearinghouse Integration - Revenue Cycle Management (RCM)** | Not enough data | 8.5 (12 reviews) | 
| **Claims Management - Revenue Cycle Management (RCM)** | Not enough data | 8.3 (12 reviews) | 

### Healthcare Claims Management

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | 8.8/10 | 12 |

#### Efficiency 

| Feature | Epic | athenaOne | 
|---|---|---|
| **Claims Data Automation - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | 
| **Electronic Submissions - Healthcare Claims Management** | Not enough data | 9.2 (11 reviews) | 
| **Clearinghouse Integration - Healthcare Claims Management** | Not enough data | 9.2 (10 reviews) | 
| **Claims Process Workflow - Healthcare Claims Management** | Not enough data | 8.3 (11 reviews) | 

#### Accuracy

| Feature | Epic | athenaOne | 
|---|---|---|
| **Claims Resubmission - Healthcare Claims Management** | Not enough data | 8.5 (12 reviews) | 
| **Patient Data Security - Healthcare Claims Management** | Not enough data | 9.0 (12 reviews) | 
| **Claims Scrubbing - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | 

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | 7.4/10 | 6 |

#### Data Collection

| Feature | Epic | athenaOne | 
|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | 7.8 (6 reviews) | 
| **Patient Data Management - Patient Case Management** | Not enough data | 6.7 (6 reviews) | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | 7.8 (6 reviews) | 
| **Utilization Management - Patient Case Management** | Not enough data | 7.2 (6 reviews) | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **Epic** | 9.0/10 | 144 |
| **athenaOne** | 8.1/10 | 23 |

#### Clinical Workflow Management

| Feature | Epic | athenaOne | 
|---|---|---|
| **Multiple Medical Provider Access** | 9.1 (115 reviews) | 8.6 (22 reviews) | 
| **Ancillary Care Provider Access** | 8.9 (104 reviews) | 7.9 (19 reviews) | 
| **Meaningful Use Reporting** | 8.9 (106 reviews) | 7.7 (20 reviews) | 
| **Clinical Documentation** | 9.0 (124 reviews) | 8.0 (22 reviews) | 

#### Patient Health Information Management

| Feature | Epic | athenaOne | 
|---|---|---|
| **ePHI Storage** | 9.1 (106 reviews) | 8.9 (22 reviews) | 
| **Interoperability** | 8.9 (102 reviews) | 7.8 (20 reviews) | 
| **Patient Workflow Management** | 8.9 (120 reviews) | 8.1 (21 reviews) | 

#### Agentic AI - EHR

| Feature | Epic | athenaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Epic | athenaOne | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Not enough data | 

#### Operations

| Feature | Epic | athenaOne | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Epic | athenaOne | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Epic** | 8.8/10 | 24 |
| **athenaOne** | N/A | N/A |

#### Operations Management

| Feature | Epic | athenaOne | 
|---|---|---|
| **Administrative Processes** | 8.6 (18 reviews) | Not enough data | 
| **Back Office Processes** | 8.6 (19 reviews) | Not enough data | 
| **Workflow Coordination** | 8.8 (23 reviews) | Not enough data | 
| **Practice Specialty Support** | 8.1 (20 reviews) | Not enough data | 

#### Added Efficiencies

| Feature | Epic | athenaOne | 
|---|---|---|
| **Integration with EHRs** | 8.8 (21 reviews) | Not enough data | 
| **Compliance** | 9.4 (22 reviews) | Not enough data | 
| **Integration with Billing Software** | 9.2 (18 reviews) | Not enough data | 
| **Patient Information Management** | 8.9 (22 reviews) | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Technology

| Feature | Epic | athenaOne | 
|---|---|---|
| **Telecommunications** | Not enough data | Not enough data | 
| **Low Bandwidth Support** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Administration

| Feature | Epic | athenaOne | 
|---|---|---|
| **Practice Branding** | Not enough data | Not enough data | 
| **Practice Specific** | Not enough data | Not enough data | 
| **Charting And Documentation** | Not enough data | Not enough data | 

#### Compliance

| Feature | Epic | athenaOne | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | 
| **State Regulation Compliance** | Not enough data | Not enough data | 

### Clinical Decision Support

| Product | Score | Reviews |
|---|---|---|
| **Epic** | 8.0/10 | 13 |
| **athenaOne** | N/A | N/A |

#### Decision Analysis

| Feature | Epic | athenaOne | 
|---|---|---|
| **Discussion Archive** | 8.6 (12 reviews) | Not enough data | 
| **Roadmapping** | 7.7 (11 reviews) | Not enough data | 
| **Artificial Intelligence** | 7.3 (10 reviews) | Not enough data | 
| **Decision Tracking** | 8.0 (11 reviews) | Not enough data | 

#### Integration

| Feature | Epic | athenaOne | 
|---|---|---|
| **Data** | 8.5 (11 reviews) | Not enough data | 
| **Applications** | 8.2 (11 reviews) | Not enough data | 

#### Management

| Feature | Epic | athenaOne | 
|---|---|---|
| **Catalog** | 8.3 (11 reviews) | Not enough data | 
| **Collaboration** | 8.2 (11 reviews) | Not enough data | 

#### Analytics

| Feature | Epic | athenaOne | 
|---|---|---|
| **Impact analysis** | 7.8 (10 reviews) | Not enough data | 
| **Simulation** | 7.5 (10 reviews) | Not enough data | 
| **Risk Factors** | 8.0 (9 reviews) | Not enough data | 

#### Agentic AI - Clinical Decision Support

| Feature | Epic | athenaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | Epic | athenaOne | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Long Term Post Acute Care

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Clinical Care - Long Term Post Acute Care

| Feature | Epic | athenaOne | 
|---|---|---|
| **Care Plan Management** | Not enough data | Not enough data | 
| **Rehab Progress Tracking** | Not enough data | Not enough data | 
| **Care & Discharge Planning** | Not enough data | Not enough data | 
| **Point‑of‑Care Documentation** | Not enough data | Not enough data | 

#### Financial / Revenue Cycle - Long Term Post Acute Care

| Feature | Epic | athenaOne | 
|---|---|---|
| **Claim Submission & Scrubbing** | Not enough data | Not enough data | 

#### Analytics & Quality / Compliance - Long Term Post Acute Care

| Feature | Epic | athenaOne | 
|---|---|---|
| **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | 
| **Predictive Risk Stratification** | Not enough data | Not enough data | 

#### Operations & Workforce - Long Term Post Acute Care

| Feature | Epic | athenaOne | 
|---|---|---|
| **Scheduling & Staffing Optimization** | Not enough data | Not enough data | 
| **Task & Workflow Management** | Not enough data | Not enough data | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **Epic** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | Epic | athenaOne | 
|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | Epic | athenaOne | 
|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | Epic | athenaOne | 
|---|---|---|
| **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 

#### Operational Intelligence & Integration

| Feature | Epic | athenaOne | 
|---|---|---|
| **Predictive No-Show Analytics** | Not enough data | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [EHR Software](https://www.g2.com/categories/ehr)

**Unique to Epic (4):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations)

**Unique to athenaOne (9):** [Value-Based Performance Management Analytics Software](https://www.g2.com/categories/value-based-performance-management-analytics), [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management), [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Population Health Management Software](https://www.g2.com/categories/population-health-management), [Telemedicine Software](https://www.g2.com/categories/telemedicine)


---
## Reviewer Demographics

### By Company Size

| Segment | Epic | athenaOne | 
|---|---|---|
| **Small-Business** | 6.4% | 44.1% | 
| **Mid-Market** | 16.3% | 36.0% | 
| **Enterprise** | 77.3% | 19.8% | 

### By Industry

#### Epic

- **Hospital & Health Care:** 74.8%
- **Medical Practice:** 9.4%
- **Health, Wellness and Fitness:** 5.4%
- **Higher Education:** 2.2%
- **Mental Health Care:** 1.0%
- **Insurance:** 0.8%
- **Research:** 0.7%
- **Pharmaceuticals:** 0.6%
- **Information Technology and Services:** 0.6%
- **Retail:** 0.4%
- **Other:** 4.1%

#### athenaOne

- **Hospital & Health Care:** 54.1%
- **Medical Practice:** 28.8%
- **Health, Wellness and Fitness:** 5.4%
- **Information Technology and Services:** 1.8%
- **Individual & Family Services:** 1.8%
- **Alternative Medicine:** 1.8%
- **Research:** 0.9%
- **Public Safety:** 0.9%
- **Public Relations and Communications:** 0.9%
- **Management Consulting:** 0.9%
- **Other:** 2.7%

---
## Alternatives

### Alternatives to Epic

- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews)
- [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)
- [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (156 reviews)
- [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews)
- [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews)
- [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)

### Alternatives to athenaOne

- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4054 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews)
- [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (301 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)

---
## Top Discussions

### Epic

- Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments
  > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems"
- Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote
  > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..."
- Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote
  > **Top comment:** "I am searching for this too.  I am finding that people are frustrated and possibly not using to exact diagnosis."
- Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment
  > **Top comment:** "Easy and convenient whether you are a user or provider. "
- Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment
  > **Top comment:** "Summary, SBARP, and you can edit their problem list!"

### athenaOne

- Title: [Is Athena a clearinghouse?](https://www.g2.com/discussions/is-athena-a-clearinghouse) — 1 comment
  > **Top comment:** "Athena is not a clearing house. Athena is a billing software. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epic-vs-athenaone)