G2 reviewers report that Shufti excels in customer support, with users highlighting the team's urgency and professionalism in addressing concerns. One user mentioned, "Their team treats every concern with urgency and professionalism, making us feel that our requests are always a top priority."
Users say that Entrust IDV, formerly Onfido, offers improved dashboard visibility and stable API performance, which enhances the overall user experience. Reviewers appreciate the stronger fraud detection capabilities across multiple markets, making it a reliable choice for businesses.
According to verified reviews, Shufti's automation features significantly reduce manual efforts, particularly in KYC and identity verification. Users have noted that the software makes customer onboarding faster and more efficient, which is a crucial aspect for businesses looking to streamline their processes.
Reviewers mention that while both products have similar star ratings, Shufti has a higher overall satisfaction score, reflecting its strong performance in user experience and support. Users describe it as a "trustworthy and reliable software solution" with a great user interface.
Users highlight that Entrust IDV's speed of verification is a key benefit, particularly in high-volume KYC environments. The prompt turnaround time supports efficient onboarding, which is essential for businesses that prioritize customer experience.
G2 reviewers indicate that Shufti is particularly favored by small businesses, with a significant percentage of reviews coming from this segment. This focus allows it to cater effectively to the unique needs of smaller enterprises, while Entrust IDV has a stronger presence in the mid-market segment.
Pricing
Entry-Level Pricing
Entrust IDV, formerly Onfido
No pricing available
Shufti
Free Forever
Free
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