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Compare Entrust IDV, formerly Onfido and Ondato 
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At a Glance
Market Segments
Mid-Market (62.7% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Entrust IDV, formerly Onfido
Star Rating
(111)4.4 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Entrust IDV, formerly OnfidoOndato
Star Rating
(105)4.8 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OndatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Onfido's "Payment Verification" feature scores lower at 6.5 compared to Ondato's robust offerings, which excel in "Customer Authentication" with a score of 9.6, indicating a more reliable verification process.
- Reviewers mention that Ondato shines in "Quality of Support" with a score of 9.7, while Onfido's support is rated at 8.4, suggesting that users may find more responsive assistance with Ondato.
- G2 users highlight Ondato's superior "Ease of Setup" at 9.6, contrasting with Onfido's score of 8.3, which may lead to a smoother onboarding experience for new users with Ondato.
- Users on G2 appreciate Ondato's "Online Age Verification" feature, which boasts a score of 9.9, while Onfido's score of 9.0 indicates it may not be as comprehensive in this area.
- Reviewers say that Ondato's "Regulatory Compliance" is rated highly at 9.8, compared to Onfido's 8.8, suggesting that Ondato may offer more robust features to help businesses meet compliance requirements.
- Users report that Ondato's "Fraud Detection" capabilities, particularly in "Watch List" scoring 9.0, outperform Onfido's 7.9, indicating a more effective system for identifying potential fraud risks.
Pricing
Entry-Level Pricing
Entrust IDV, formerly Onfido
No pricing availableOndato
No pricing availableFree Trial
Entrust IDV, formerly Onfido
Free Trial is available
Ondato
Free Trial is available
Ratings
Meets Requirements
8.7
98
9.7
98
Ease of Use
8.9
98
9.7
98
Ease of Setup
8.4
63
9.9
72
Ease of Admin
8.9
60
9.3
22
Quality of Support
8.4
98
9.8
95
Has the product been a good partner in doing business?
8.8
61
9.8
22
Product Direction (% positive)
8.7
93
9.8
98
Features by Category
Detection
Feature Not Available
Not enough data
7.6
28
Not enough data
Feature Not Available
Not enough data
7.8
32
Not enough data
Analysis
8.6
37
Not enough data
8.6
35
Not enough data
7.7
37
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
28
Not enough data
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Feature Not Available
Feature Not Available
8.9
36
9.9
60
7.9
33
Feature Not Available
8.5
38
9.9
64
Administration
8.4
33
9.8
60
8.1
35
9.9
56
9.0
39
9.9
62
Functionalities
8.3
27
9.9
58
9.0
28
9.9
59
Feature Not Available
9.8
58
8.4
29
9.8
54
Feature Not Available
Feature Not Available
8.7
31
9.8
54
Generative AI
Feature Not Available
9.8
27
Fraud Detection
8.6
27
9.7
68
8.0
23
9.7
64
Feature Not Available
9.7
63
Feature Not Available
9.8
62
8.1
23
9.8
55
Compliance
9.0
24
9.6
59
8.6
25
9.7
58
Feature Not Available
9.8
55
Monitoring
Feature Not Available
9.5
53
Feature Not Available
9.5
51
Feature Not Available
9.6
49
Feature Not Available
9.5
48
Feature Not Available
9.5
46
Reporting
Feature Not Available
9.6
47
Feature Not Available
9.6
48
8.3
25
9.5
51
Generative AI - Anti Money Laundering
Not enough data
10.0
21
Not enough data
9.8
21
Agentic AI - Anti Money Laundering
Not enough data
9.8
8
Not enough data
10.0
7
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
16
Not enough data
Detection
8.5
16
Not enough data
7.8
16
Not enough data
8.5
14
Not enough data
Response
7.4
15
Not enough data
8.6
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Entrust IDV, formerly Onfido and Ondato are categorized as Age Verification, Identity Verification, Biometric Authentication, and Anti-Money Laundering (AML)
Unique Categories
Entrust IDV, formerly Onfido is categorized as Fraud Detection and E-commerce Fraud Protection
Ondato has no unique categories
Reviews
Reviewers' Company Size
Entrust IDV, formerly Onfido
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ondato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
47.3%
Banking
12.7%
Gambling & Casinos
5.5%
Leisure, Travel & Tourism
3.6%
Information Technology and Services
3.6%
Other
27.3%
Financial Services
29.5%
Information Technology and Services
13.3%
Gambling & Casinos
5.7%
Computer Software
4.8%
Real Estate
2.9%
Other
43.8%
Discussions
What is Onfido used for?
2 Comments
Official Response from Entrust IDV, formerly Onfido
Onfido makes it easy for people to access services by digitally verifying them using our Real Identity Platform. We help businesses to tailor verification...Read more
Entrust IDV, formerly Onfido has no more discussions with answers
Ondato has no discussions with answers
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